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Take a Byte Out of This: Emerging Restaurant Technology

Social Hospitality

Flippy will be installed in their restaurants and eventually be rolled out to all locations worldwide. Domino’s rolled out a Facebook Messenger-based chatbot that same year. Even the famous sandwich chain Subway rolled out a chatbot to assist its customers for more than 26,000 of their domestic locations.

Take-out 186
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KITCHEN GROUPISM VS. TEAM

Culinary Cues

You were either part of this or feeling left out because you weren’t. Can you tough it out? We even boast an informal initiation period where new employees are given conflicting directions, inaccurate details on the work to be done, or even sent on wild goose-chases just to embarrass them and see if they can take it.

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Restaurant Take-out Innovations

Squirrel Systems

Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies.

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EYES WIDE OPEN, EYES WIDE SHUT

Culinary Cues

At a time when the desire and need for dining out has returned to 2019 levels, this seems like a counter-productive formula. While all of this “reaction” is taking place, the root cause continues to be ignored. There is a noble side to preparing and serving food. We mustn’t forget how important these aspects of the business are.

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KITCHEN RESPECT

Culinary Cues

Employees must be properly trained and then given the responsibility and authority to make those decisions that fit their position. [] SERVE: Respect means that everyone involved in the restaurant is in the service business. That they are to present themselves as ladies and gentlemen, serving ladies and gentlemen (The Ritz Carlton Credo).

Training 351
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DON’T NICKEL AND DIME YOUR GUEST or IMPRESS THEM WITH QUANTITY

Culinary Cues

There’s a reactionary movement that I keep seeing in restaurants; a movement that assumes the answer to the restaurant bottom line is to take more and give less or give too much to justify raising prices. This is compounded when a restaurant doesn’t even take bread seriously. Help them out. Do it right!

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CHARGING FOR BREAD -SERIOUSLY?

Culinary Cues

It only takes a few seconds to move from being a “go along for the ride” consumer to feeling screwed. Grocery stores try to eliminate cashier positions (yes, I know how hard it is to find help) and opt for self-check-out but do so without lowering prices. Bread has always been a given. Hardly worth the $8-$12 that restaurants charge.