MRM’s 10 Most-Read Articles of 2020

Modern Restaurant Management

It’s no surprise that COVID-19 articles dominated our top reads for 2020. Here are the top ten articles that resonated with MRM's audience: Thousands of readers accessed our comprehensive survival guide.

MRM’s 10 Most-Read Articles of 2019

Modern Restaurant Management

Here are the top ten articles that resonated with MRM's audience: Posts on how to better market your restaurant are always traffic drivers with this piece from the team at Tangoo, taking top honors. This article from BevSpot details the lessons every restaurant owner and manager needs to hear. If you'd like to read even more, in celebration of our 2,000th article earlier this year, we published a list of our all-time most-read articles.).

2019 79
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

15 Super Helpful How-To Articles for the Restaurant CEO

Aaron Allen & Associates

While all of the above articles are helpful resources, we love helping to create tailor-built strategies for our clients — bringing perspective, context, connecting the dots, and contributing in a meaningful capacity — to build a composite view of what is shaping the industry and the dynamics that matter most to helping imagine the future, enable and align resources, and plan the details required to move from aspirational to achieved.

5 Signs You Might Have a Bar Inventory Problem

Krista Dinsmore

How are you managing your bar's inventory? No matter how in control you are of your bar's inventory, there's likely something you can do better

How Restaurants Should Manage Aggregators in 2022

Syed Sair Ali

Read to see how restaurants can change their ways to manage their aggregators

2022 130

How to Market & Talk to Your Customers During COVID-19

Dew Smith

10 Inspirational Hospitality Industry Stories During COVID-19

Social Hospitality

Airlines Customer Relations Dining Articles Hotels Marketing Psychology Restaurants Social Media Travel ArticlesAmidst the current COVID-19 pandemic, there is a lot of negativity online and in the news.

The Benefits of Guest Feedback in the Hospitality Industry

Social Hospitality

Customer Relations Dining Articles Hotels Restaurants Travel ArticlesThe hospitality industry is the poster child of customer-centricity and always putting the customers’ needs first. This mindset is now embodied by other industries as well. Customers are now accustomed to a new level of customer care. Thus, those in the world of hospitality need to, again, elevate their own service and boost the experience they provide to guests.

6 Ways Restaurants Can Reach Customers in 2021

Social Hospitality

Customer Relations Dining Articles Marketing Restaurants Social MediaFor most of its existence, restaurant marketing focused on a single goal: getting more people through the door. How can you convince a customer to come to your business and spend money on your food? That all changed in 2020.

2021 352

How to Open a Bar – 6 Expert Tips to Starting Your Own Bar

Harbor Touch

Articles Hospitality TipsAre you thinking about opening your own bar? This can be a very lucrative business venture, but it is essential to do your research first.

5 Examples of Customer Service Innovation in Hospitality

Social Hospitality

Customer Relations Hotels Marketing Restaurants Technology Travel ArticlesThe hospitality industry constantly changes and evolves in the face of new industry and consumer trends. Unique socio-economic shifts also dictate the course of the market.

7 Tips for Hospitality Marketing During COVID-19

Social Hospitality

Customer Relations Destinations Hotels Marketing Restaurants Social Media Travel ArticlesAs worldwide markets continue to feel the pain of COVID-19, companies of every size are suffering from the effects.

A Guide to Effective Instagram Marketing For Restaurants

Social Hospitality

Customer Relations Dining Articles Marketing Restaurants Social MediaInstagram has come a long way since its inception in 2010. The image-based social network now has a revenue of approximately $6.84 billion, which, in 2019, included $20 billion in ad revenue. .

5 Effective Ways to Build Social Proof for Your Restaurant

Social Hospitality

According to this Forbes article , influencer marketing grows faster than all other forms of digital ads. The easiest is through sponsored articles and reviews. Contributing articles is a commonly used tactic to get backlinks to help increase a website’s SEO rankings.

Restaurant Trends for 2022 and Beyond

Sara Davis

What are some of the restaurant trends in 2021? What restaurant trends can we expect as we approach 2022? How has quarantine affected these restaurant trends and are there any lasting impacts

2022 130

9 Important Hospitality Sales and Marketing Tips

Social Hospitality

Customer Relations Hotels Restaurants Social Media Travel ArticlesIn a world driven by social media and online search, sales tactics are essential to generate revenue.

Food Delivery Safety & Your Restaurant

David Austin

The Top Restaurant Technologies to Improve Business

Social Hospitality

Dining Articles Restaurants TechnologyIt’s hard work to run a restaurant. It takes time, commitment, and the ability to deal with a number of challenges at the same time. Not to mention: you must always deliver a memorable experience for customers.

2019 195

How Social Media Launched the Acai Berry Craze

Social Hospitality

Dining Articles Restaurants Social MediaThe Acai berry market expands across the globe. According to Kenneth Research (September 2019), the Acai berry market was valued at $712 million in 2017, and it is expected to grow at a steady rate of 12.71% between 2018-2025.

Restaurant Storytelling: 5 Tips to Drive Customer Engagement

Social Hospitality

Customer Relations Dining Articles Marketing RestaurantsRestaurant storytelling is one of the most powerful tools to drive customer engagement. People are now able to share their stories with a wider audience due to innovations in technology and trends in social media. Customers want to know you and the real story behind why you do what you do. If you’re wondering how to increase your restaurant sales and build brand loyalty, storytelling is key.

2019 223

Restaurant Website Design: Examples & Tips From Experts

Harbor Touch

Articles Hospitality MarketingIt’s no secret that restaurant owners need to put a lot of focus on their websites. After all, it’s often the first and most lasting impression customers will have of a restaurant.

What Is The Importance Of Databases In The Hospitality Industry?

Harbor Touch

Articles HospitalityDatabases play a critical role in the hospitality industry, providing organizations with a way to store and access large amounts of customer data. They can track bookings, reservations, and guest information and help manage inventory and pricing.

7 Ways to Attract Quality Workers for the Restaurant Industry

Harbor Touch

Articles HospitalityRestaurants and cafés have been struggling to attract staff in the United States. Part of this is that many workers in this sector are underpaid. Another is because a lot more people are starting out as digital entrepreneurs and don’t want to work nine-to-five jobs.

2022 78

20 Creative Tips to Take Your Restaurant Delivery to the Next Level

Macy Walp

How to Reduce Restaurant Food Costs in 2022

Margin Edge

ArticlesCorporate Executive Chef Stephen Lyons, Clyde’s Restaurant Group. Running a restaurant has never been for the faint of heart, and the COVID-19 pandemic has only made staying afloat even harder.

2022 83

5 Restaurant Trends That Will Define 2020

Julie Littman and Emma Liem Beckett

2020 159

How Social Media Launched the Acai Berry Craze

Social Hospitality

Dining Articles Restaurants Social MediaThe Acai berry market expands across the globe. According to Kenneth Research (September 2019), the Acai berry market was valued at $712 million in 2017, and it is expected to grow at a steady rate of 12.71% between 2018-2025.

11 Ways to Find The Best Restaurants and Places to Eat in 2022

Harbor Touch

Articles Hospitality MarketingIf you’re anything like me, you love to eat out and you don’t want to get stuck in a rut and keep eating at the same places all the time. But sometimes it can be hard to find the best new restaurants to try.

2022 78

Social Media Do’s and Don’ts for Restaurants

Social Hospitality

Dining Articles Restaurants Social MediaToday’s restaurateurs are lucky — gone are the days of massive spending to advertise their offerings to draw in new customers. Instead, many eateries rely solely on the power of social media to pique hungry people’s interest. And, for the most part, using social media as a way to advertise is free.

7 Things to Look for in a Restaurant Management System

Margin Edge

There are a lot of articles out there talking about what to look for in a restaurant management system (RMS), but nearly every article focuses on different software tools that fix individual restaurant problems instead of a comprehensive, all-in-one solution for holistic management.

Plant Power opens in Sacramento, California

Robert Ancill Restaurant Consulting

Articles Blog Ethnic Food Healthy and Food Menu Management Press Releases Restaurant Design Restaurant Marketing Restaurant Trends Social Media #plantpower #tnidesign #veganfood

2021 78

Live with Robert Ancill

Robert Ancill Restaurant Consulting

Articles Blog Press Releases Restaurant Marketing Restaurant Trends Social MediaThe post Live with Robert Ancill appeared first on Robert Ancill Restaurant Consultant.

2020 78

5 Tech-Savvy Ways to Improve Your Restaurant Sales

Social Hospitality

Customer Relations Dining Articles RestaurantsIt can be tricky to find new ways to improve your restaurant sales. Ambitious brick-and-mortar business must adapt to digital advances in order to profit. Running a restaurant business means keeping up with challenges as well as emerging tech.

2019 234

6 Ways Chatbots Can Help Restaurant Businesses

Social Hospitality

Dining Articles Restaurants Social MediaWhen it comes to digital marketing for restaurants , there are various avenues to explore. One of those avenues is Chatbots. Restaurant Chatbots can converse with customers without the need for human labor. C ustomer interaction points can range from mobile apps, third-party food aggregator apps, social media, and chat apps. Why Do Chatbots Play a Role for Restaurant Businesses?

2019 215

How to Improve Customer Retention at Your Restaurant

Social Hospitality

Dining Articles Restaurants Social MediaIt’s vital to keep customers happy and provide a great experience to improve customer retention at your restaurant. Loyal customers stimulate regular revenue and often turn into brand advocates. When they recommend your business to friends and family, you can gain new customers, too. According to Harvard Business School, “increasing customer retention rates by 5% increases profits by 25% to 95%.”

2019 174

Restaurant COGS: How Does Your Restaurant Stack Up

Margin Edge

ArticlesThe Barrow House, Clifton, NJ. The cost of goods sold, or COGS, are hands down something anyone who’s run a restaurant knows about. They can impact everything from menu prices to labor decisions and can vary from week to week. .

2022 73

The Truth About Mobile POS Stations in Restaurants

BNG Point of Sale

Weekly Articles pos-OLDThe time of the smaller point-of-sale systems is upon us! iPad systems are becoming more popular, and the popularity of mobile point-of-sale stations has continued to leave an impact on the restaurant industry.

The Truth About Mobile POS Stations in Restaurants

BNG Point of Sale

Weekly Articles pos-OLDThe time of the smaller point-of-sale systems is upon us! iPad systems are becoming more popular, and the popularity of mobile point-of-sale stations has continued to leave an impact on the restaurant industry.

10 Reasons Why POS Systems Are Better For Restaurants Than A Cash Register

BNG Point of Sale

Restaurant POS Weekly ArticlesRunning a POS system for your business is a key way to speed up orders and improve customer service; this is a universal truth for both restaurants and bars alike.

5 Psychological Theories to Boost Restaurant Marketing

Social Hospitality

Customer Relations Dining Articles Psychology Restaurants Social MediaWant to boost your restaurant marketing? Use psychology. The result? More guests. It’s that simple. We’ll look at some great psychological techniques you can use. Psychological techniques can give your restaurant marketing an effective boost. This helps you get noticed more quickly among competitors.

2019 150