7 Shifts

MARCH 26, 2020

7shifts is sharing insights about communication, sales, and staffing for restaurateurs to understand both the global and regional impact of COVID-19. I suggest that restaurants continue to use the communication tools in 7shifts—its a good way to get messages out quickly and alert staff of changes as things adapt.

Communication 367

Communication Delivery Government Dine-in 367

Thrive POS

APRIL 26, 2023

In this article, we'll explore the advantages of integrating online ordering with POS for pizza delivery, with a focus on how Thrive POS can help businesses optimize their operations and provide exceptional service to their customers. This helps to provide a more seamless and efficient delivery experience for customers.

Online Ordering 139

Online Ordering POS Delivery Ordering 139

Culinary Cues

SEPTEMBER 27, 2023

TEAM ENVIRONMENT Depending on others and they on you, picking up the slack when others falter, communicating with those who share a mission, working off each other like musicians in a band, and winning or losing as a unit makes for a truly dynamic environment like professional sport teams. INSTANT FEEDBACK Same with feedback as a “pro”.

Employee Relations 385

Employee Relations Fine Dining Training Communication 385

Perfect Daily Grind

MARCH 21, 2023

You may also like our article on whether direct trade is an effective model in specialty coffee. However, price isn’t everything – direct trade also often means more open communication between producers and roasters, as well as more transparency with consumers. Want to read more articles like this?

Pricing 176

Pricing Supplies Sustainability Communication 176

Culinary Cues

JANUARY 11, 2022

Successful restaurateurs are ones who understand the power of people marketing, of keeping the name of the restaurant in the public eye and communicating effectively with existing and potential customers. Those who do not understand marketing are playing a guessing game.

Customer Experience 367

Customer Experience Café Training Hospitality 367

Modern Restaurant Management

APRIL 11, 2022

Our previous articles in MRM have centered on medical plan strategies for restaurants, how to build plans that are attractive to the workforce and manage those inherent costs. This article focuses on current trends in the time-away space and employee wellbeing. Time-Away Benefits.

Communication 187

Communication Restaurant Law Uniforms Customer Experience 187

Perfect Daily Grind

JUNE 5, 2023

You may also like our article on whether coffee tastes different as you get older. This is so that roasters can communicate to consumers how a particular coffee tastes. He adds that producers need to be more included when it comes to identifying and communicating the tasting notes of a specific coffee. What are tasting notes?

Reference 150

Reference Communication Customer Experience Article 150

7 Shifts

APRIL 30, 2021

In the restaurant business, communication is at the core of success (7shifts Team Communication App can help with that). Legal and other matters referred to in this article are based on 7shifts' interpretation of laws existing at the time and should not be relied on in place of professional legal advice.

Restaurant Law 370

Restaurant Law White Paper Cash Management Small Business 370

Social Hospitality

AUGUST 13, 2020

Good customer communication is another vital pillar of long-term success in this industry. You should communicate and interact with your audience, guests, and visitors on a regular basis. It’s critical to have an amazing customer service team and also to integrate leading communication technology like VoIP.

Customer Service 436

Customer Service Innovation Hospitality Hotels 436

7 Shifts

DECEMBER 15, 2021

In this article, we'll explain what shift swapping is, outline its pros and cons, and walk through the steps you should take to maintain a fair and effective protocol for shift swapping. Poor Communication. Communicating Shift Swap Changes With All Employees. You can learn more about the process in this article.

Restaurant Law 370

Restaurant Law Mobile Ordering Technology Communication 370

Modern Restaurant Management

JULY 5, 2023

This article explores how QSRs can harness the power of technology to enhance operations, deliver more engaging experiences, reduce costs and increase profitability. On top of the foundation are advanced methods to gather data, such as loyalty programs, new communication channels and customer relationship management.

Hospitality 177

Hospitality Customer Experience Loyalty Program Customer Service 177

7 Shifts

NOVEMBER 17, 2020

How to communicate with staff after performance reviews. Bonus : Don't miss our downloadable employee evaluation form template at the end of this article! If you evaluate all of your staff at the same time, publish an announcement in your team communication tool to let employees know that it's a performance review season.

Point of Sale 370

Point of Sale Download Communication Reference 370

Modern Restaurant Management

JULY 19, 2023

This article takes a closer look at some of the risks associated with franchising in a virtual world and what businesses should be doing to prepare. Finally, because some metaverse users will be minors, there is an imperative need to prevent abuse in user-to-user communications on brand property.

Franchise 167

Franchise Franchising Restaurant Law Customer Service 167

Modern Restaurant Management

APRIL 11, 2022

A recent article in The New York Times cited a 5.7-percent Communicate Better. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. In chaotic times, clear and consistent communication can make all the difference. Getting creative helps, too.

Healthcare 199

Healthcare Cash Management Social Media Communication 199

Sling

APRIL 1, 2024

In this article, we discuss the key components of field service management software, the benefits it has to offer, and some of the best options available. Table of contents What is field service management software? Scalability No business stays the same size forever.

2024 78

2024 Management Management Customer Service 78

7 Shifts

SEPTEMBER 25, 2019

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. Communicate Clear Expectations and Accountability Creating a positive work atmosphere isn’t all fun and games.

Back of House 276

Back of House Management Management BOH 276

7 Shifts

MARCH 27, 2020

Read through our article on how to pivot your restaurant to takeout & delivery to see if leveraging these revenue channels is an option for your business. How to communicate your COVID-19 restaurant closure. Then share general updates with staff through your team communication tool. Here’s how to do that thoroughly.to

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Perfect Daily Grind

AUGUST 14, 2022

You may also like our article on what “direct trade” really means. In theory, direct trade also promotes clearer lines of communication between buyer and producer to shorten the distance between the two. It’s about clear communication, not just selling or buying products,” he adds. Read on to find out what they had to say.

Certification 126

Certification Sustainability Agriculture Communication 126

Perfect Daily Grind

MARCH 15, 2023

You may also like our article on career progression for specialty coffee baristas. These include chronic understaffing and lack of communication between employees and management, with other stores claiming stagnant wage growth and unsafe working conditions. Then read our article on looking out for barista wellbeing after Covid-19.

Employee Relations 157

Employee Relations 2023 2022 2004 157

7 Shifts

OCTOBER 20, 2022

In this article, we'll explain how tip pooling works in different states and what restaurant owners and operators can do to follow the laws. Disclaimer: The information in this article is general in nature and businesses should consider whether the information is appropriate to their needs. Table of Contents. Tip Pooling Laws.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

Modern Restaurant Management

FEBRUARY 9, 2021

This article includes some simple digital marketing strategies that restaurants can quickly implement ahead of the Valentine’s Day holiday. CRM allows restaurateurs to ensure their business stays top-of-mind with existing customers and should be a focus area in any digital marketing plan.

Marketing 219

Marketing Email Marketing Website Management Social Media 219

Future Food

SEPTEMBER 22, 2020

Understanding why customers value the unique points of difference and how you communicate those PODs is what separates you from competitors in the mind of the customer. The above example illustrates that staying close to your customer segments and genuinely listening to their needs and wants is part of a successful communication strategy.

Point of Sale 141

Point of Sale Social Media Customer Service Consumer Goods 141

Perfect Daily Grind

APRIL 4, 2023

You may also like our article on why more producers don’t market their own coffee. Therefore, it’s essential that roasters and coffee shops are able to bridge the gap between producers and consumers in order to communicate these attributes more effectively. Kosta Kallivrousis is the Sales Manager at Algrano in the US. Enjoyed this?

Consumer Goods 144

Consumer Goods Sustainability Email Marketing Café 144

Sling

AUGUST 24, 2022

In this article, we’ll answer those questions to help you build and maintain the best team for your business. In fact, the concept of collaboration existed long before any of the rapid communication solutions that make businesses so productive these days and will go on existing as that technology becomes obsolete. Table of contents.

Communication 78

Communication Definition Article Training 78

Modern Restaurant Management

JUNE 15, 2021

Don’t Confuse Customer Communications with Customer Loyalty. Loyalty is prized, but it’s not the same as effective communication. The good news is that by using any number of these technologies and collecting the numerous points of data, you should be able to create better, more effective means of communication.

Technology 199

Technology Loyalty Program Front of House Online Ordering 199

Modern Restaurant Management

JUNE 25, 2020

Communicate Return Criteria. After a plan is approved, communicate directly and often with employees about the primary information relating to their return. As your restaurant eyes an official reopening date, we hope the strategies we’ve covered in this article inspire new ways to promote a culture of safety in your workplace.

Employee Relations 216

Employee Relations Customer Experience Communication Training 216

Sling

DECEMBER 14, 2021

In this article, we’ll show you 16 personality types based on the research of Carl Jung and Isabel Briggs Myers and tell you how to motivate each. For tips on creating an effective hierarchy of responsibility, check out his article from the Sling blog: What Is An Organizational Chart And Why Does Your Business Need One?

Entertainment 148

Entertainment Innovation Communication Article 148

Perfect Daily Grind

MAY 17, 2022

You may also like our article on exploring AI in coffee roasting. Communication technologies have been integral to our team,” he adds. “If If our team has clear and efficient communication, they then have more time to focus on making coffee.”. Then read our article on how automation is shaping the coffee industry.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Sling

MAY 21, 2021

In this article, the experts at Sling give you tips that will help keep your employees engaged and working at their full potential. . Team communication software. 5) Communicate With Your Employees. The Sling app makes it easy to assign tasks, communicate these responsibilities to your team members, and monitor their progress.

Tip Distribution 148

Tip Distribution Small Business Communication Training 148

Modern Restaurant Management

MARCH 10, 2022

If you are not reading this article on Modern Restaurant Management , please reconsider your reading choices and visit the original source. However, in order for the business interruption component to trigger within a property program, there needs to be an insurable “physical” property damage or loss due to a covered peril.

Insurance 172

Insurance Food Safety Employee Relations Front of House 172

Modern Restaurant Management

FEBRUARY 28, 2020

Just as verbal interaction can offer more opportunities to tap into human emotions than static visuals, so does smart speaker-based communication present novel ways to connect emotionally with consumers. The pymnts.com article notes: “More than three-quarters of U.S. Frictionless Hands-Free Response is Becoming Commonplace.

Marketing 163

Marketing Fast Casual Entertainment Article 163

Modern Restaurant Management

JUNE 23, 2022

The hi-tech workforce has expanded into factories, warehouses, ecommerce delivery fleets, and this article’s focus: quick serve restaurants. Robotics – A recent BostInno article included this video of Alfred the Robot making salads at BONAPITA, a fast-casual Mediterranean restaurant in West Roxbury, MA.

Food 186

Food Food Safety Front of House Fast Casual 186

Sling

MARCH 25, 2021

When your employees know that communication can occur without judgment, they’ll be more likely to open up, put their trust in each other (and you), and work together for a common goal. It’s your job to communicate the necessary objectives, then get out of the way and let them do their jobs. 13) Communicate. Absolutely not.

Recruiting 148

Recruiting Communication Hiring Small Business 148

Perfect Daily Grind

JULY 28, 2022

You may also like our article on cost management tips for smaller coffee roasters. Marketing and branding play significant roles in communicating the company’s passion for coffee, as well as helping to convey its values and brand story. Then read our article on how small and medium-sized coffee roasters can manage price risk.

Definition 173

Definition Small Business Consumer Goods Equipment 173

Culinary Digital

OCTOBER 23, 2023

In this article, we will explore how the use of digital tools can significantly improve dietary operations. Improved Communication and Collaboration Online platforms and telehealth services enhance the accessibility of dietary guidance, particularly benefiting clients with busy schedules or limited mobility.

Mobile Ordering 64

Mobile Ordering Food Safety Online Ordering Point of Sale 64

Sling

SEPTEMBER 9, 2021

In this article, the workforce-management experts at Sling discuss interview feedback in its entirety, offer tips for an effective delivery, and provide a powerful way to supercharge the experience for both the interviewer and the interviewee. Communication. The same is true for providing interview feedback. 4) Be Tactful.

Education 78

Education Communication Hiring Article 78

Perfect Daily Grind

JUNE 16, 2022

You may also like our article on how technology has changed in the coffee industry over the last few years. As with any stakeholders in the coffee supply chain, communication is essential to ensure the consumer receives the highest-quality product possible. Then read our article on how coffee producers can benefit from data.

Café 141

Café Supplies Technology Merchandise 141