Perfect Daily Grind

AUGUST 20, 2019

The list of things you need to train your baristas on is long. A well-trained barista will help your coffee shop run smoother and put smiles on the faces of your customers. So, how long should it really take your new staff members to become fully trained baristas? Internal team training at the Supracafé office in Madrid.

Training 101

Training Customer Service Food Safety Customer Experience 101

Culinary Cues

MAY 21, 2023

Like most living things, the desire to connect, communicate, and follow others has been apparent since the beginning of time. So, I thought from what I know, and what I have experienced, I would take a hard look at the good, the bad, and the ugly (the theme song from the movie is playing in my head).

Technology 335

Technology Social Media Back of House Front of House 335

Sling

FEBRUARY 10, 2021

In this article, the workforce-management experts at Sling define suggestive selling, examine how it can boost business, and give you tips for training your team to incorporate this process into their communication with customers. Tips For Training Your Team In Suggestive Selling. What Is Suggestive Selling?

Training 78

Training Employee Relations Customer Experience Customer Service 78

7 Shifts

SEPTEMBER 25, 2019

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. Recommended Reading: How to Reduce Turnover Through Restaurant Staff Training What Makes a Good Work Environment? If you’re not sure where to start, ask!

Back of House 276

Back of House Management Management BOH 276

Culinary Cues

FEBRUARY 18, 2020

The tasks of the chef are fairly universal: planning menus, putting your signature on each dish, hiring and training staff, ordering product and building vendor relationships, controlling costs and adhering to budgets, maintaining a clean and safe kitchen environment, etc. PLAN BETTER – TRAIN HARDER. www.meyersassociates.com.

Beverage 487

Beverage Events Food Order Website Management 487

Sling

DECEMBER 19, 2020

Once considered a supplement to the standard training program, virtual training is now the preferred — and sometimes only — option for managers and owners who want to improve their team’s skills. Virtual Training 101. Not all virtual training software is created equal. 4) Prepare Your Virtual Training Presentation.

Training 78

Training Management Management Employee Relations 78

Modern Restaurant Management

JUNE 25, 2020

Communicate Return Criteria. After a plan is approved, communicate directly and often with employees about the primary information relating to their return. Before ramping up operations, conduct training meetings with staff to discuss your restaurant’s protocol for reporting injuries and symptoms. Foster Good Hygiene.

Employee Relations 218

Employee Relations Customer Experience Communication Training 218

Modern Restaurant Management

JULY 5, 2023

This article explores how QSRs can harness the power of technology to enhance operations, deliver more engaging experiences, reduce costs and increase profitability. On top of the foundation are advanced methods to gather data, such as loyalty programs, new communication channels and customer relationship management.

Hospitality 179

Hospitality Customer Experience Loyalty Program Customer Service 179

Perfect Daily Grind

MAY 9, 2022

You may also like our article on what a head barista does. Moreover, training can demonstrate to baristas that employers are invested in their career development. Without sufficient training, baristas may not be able to advance in their careers at all. To find out, I spoke to three coffee professionals. Investing in baristas.

Social Media 150

Social Media Training Café Article 150

Sling

MAY 21, 2021

In this article, the experts at Sling give you tips that will help keep your employees engaged and working at their full potential. . They interrupt creativity and the focused train of thought. Team communication software. 5) Communicate With Your Employees. But all of that has little to do with actual team performance.

Tip Distribution 148

Tip Distribution Small Business Communication Training 148

Culinary Cues

MAY 27, 2023

Encourage your staff to share the number with key family members and if there is a legitimate “emergency” this is the lifeline, in a semi-private setting where they can communicate. “I The solution is low-tech: Have a dedicated emergency landline installed in the chef’s office for this purpose.

Technology 347

Technology Front of House Social Media Back of House 347

7 Shifts

NOVEMBER 17, 2020

How to communicate with staff after performance reviews. Bonus : Don't miss our downloadable employee evaluation form template at the end of this article! If you evaluate all of your staff at the same time, publish an announcement in your team communication tool to let employees know that it's a performance review season.

Point of Sale 370

Point of Sale Download Communication Reference 370

Perfect Daily Grind

SEPTEMBER 8, 2022

You may also like our article on career progression for specialty coffee baristas. Jana Elicker is the head of training for Supremo Coffee in Munich, Germany. We can train them to be a good barista, but we can’t change their way of thinking.”. Training & career development opportunities.

Hiring 134

Hiring Training Customer Experience Hospitality 134

Culinary Cues

MAY 2, 2020

This is a time to train yourself to breathe and think more clearly. You are an exceptional cook, a communicator, a planner, a problem solver, a team builder and a business savvy chef with an entrepreneurial spirit. PLAN BETTER – TRAIN HARDER. over 600 articles that are there for your benefit). We are in this together.

Training 296

Training Take-out Transportation Customer Experience 296

Sling

SEPTEMBER 13, 2022

In a broad sense, those skills boil down to managing your time, managing your staff, managing their training, and managing change. Perhaps you may have to say no to hiring another employee while you focus on providing advanced training to your existing employees. Effective retail management requires a vast array of skills.

Retail 144

Retail Management Management Point of Sale 144

Sling

AUGUST 24, 2022

In this article, we’ll answer those questions to help you build and maintain the best team for your business. In fact, the concept of collaboration existed long before any of the rapid communication solutions that make businesses so productive these days and will go on existing as that technology becomes obsolete. Table of contents.

Communication 78

Communication Definition Article Training 78

Goliath Consulting

JULY 28, 2020

You can visit a step by step guide to conflict resolution in the AMA article here (4, 5), but we recommend supervisors to first create opportunities for awareness and open dialogue with their staff. Effective Communication. Conclusion. References: (1) [link]. (2) 2) [link]. (3) 3) [link]. (4) 4) [link]. (5) 5) [link]. (6) 6) [link]. (7)

Leadership 139

Leadership Employee Relations Front of House Communication 139

Cheetah

AUGUST 5, 2021

Train your staff about what vaccination proof looks like (complete cards or QR codes) and decide on a clear policy regarding how you deal with people who left their cards ‘at home’ or show an invalid or suspect document. Contactless – This article covers everything contactless from QR waiting lists to QR wifi codes, menus and payments.

Bar 148

Bar Guest Recovery Outdoor Seating 148

Sling

OCTOBER 9, 2020

In this article, the management experts at Sling discuss the question, “What does human resources do?” Effective onboarding is largely dependent on communication and starts before the new employee even arrives at your place of business. so you understand the essential part it plays in helping your business run smoothly.

Management 78

Management Management Employee Relations Recruiting 78

Sling

MARCH 25, 2021

When your employees know that communication can occur without judgment, they’ll be more likely to open up, put their trust in each other (and you), and work together for a common goal. It’s your job to communicate the necessary objectives, then get out of the way and let them do their jobs. 13) Communicate. Absolutely not.

Recruiting 148

Recruiting Communication Hiring Small Business 148

Modern Restaurant Management

JUNE 23, 2022

The hi-tech workforce has expanded into factories, warehouses, ecommerce delivery fleets, and this article’s focus: quick serve restaurants. Robotics – A recent BostInno article included this video of Alfred the Robot making salads at BONAPITA, a fast-casual Mediterranean restaurant in West Roxbury, MA.

Food 189

Food Food Safety Front of House Fast Casual 189

Sling

MARCH 26, 2022

7) Offer Training. If you want to improve employee retention, train your employees to advance within your company. On-the-job (or even outside) training gives your team members the chance to develop as an employee and become more valuable to your business. 8) Communicate And Listen. It’s as simple as that.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Perfect Daily Grind

AUGUST 14, 2022

You may also like our article on what “direct trade” really means. Through its certification programme, the organisation helps to train coffee producers in regenerative agriculture and climate-smart farming practices. It’s about clear communication, not just selling or buying products,” he adds.

Certification 126

Certification Sustainability Agriculture Communication 126

7 Shifts

MARCH 27, 2020

Read through our article on how to pivot your restaurant to takeout & delivery to see if leveraging these revenue channels is an option for your business. How to communicate your COVID-19 restaurant closure. Then share general updates with staff through your team communication tool. Here’s how to do that thoroughly.to

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Sling

AUGUST 31, 2020

In this article, the management experts at Sling discuss the essential human resources functions your business needs to stay at the head of the pack. Successful onboarding depends a great deal on effective communication and actually starts before the new team member’s first day. 5) On-The-Job Training. 1) Workforce Planning.

Employee Relations 78

Employee Relations Hiring Loyalty Program Recruiting 78

Sling

APRIL 25, 2023

In this article, we review some of the most important qualities to look for and cultivate in your team. 2) Good communicator Again, no employee always works alone. They’re going to have to communicate with other team members, customers, or higher-ups at some point. 18) Organized For some people , organization is a real struggle.

Hiring 78

Hiring Communication Small Business Training 78

Sling

MARCH 8, 2024

In this article, we tell you what the DuPont schedule is and discuss the pros, cons, and best practices to help you decide if it’s right for your team and your business. If your business needs 24/7 coverage, the DuPont shift schedule may be the solution you’re looking for. Table of contents What is the DuPont shift schedule?

Definition 78

Definition Communication Document Training 78

Sling

APRIL 2, 2024

In this article, we discuss the swing shift — both then and now — as well as the benefits your business can enjoy and the best practices that can help make it successful. Table of contents What is a swing shift?

Definition 78

Definition Customer Service Training Customer Experience 78

Sling

APRIL 27, 2023

In this article, we examine the specific goals of restaurant operations management and discuss a number of ways to help you improve the program in your own business. While that is part of the training process, there’s more to it than just saying, “Here’s how we do it.” Table of contents What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

Perfect Daily Grind

MAY 1, 2023

To understand why trust is so important for coffee businesses, I spoke with Christos Sotiros, Category Executive & Master Barista at Nestlé Professional , and Anthony Douglas , 2022 World Barista Champion and training manager at Axil Coffee Roasters. Read on for more of their insight. What does “trust” really mean? Enjoyed this?

Customer Experience 140

Customer Experience Customer Service Consumer Goods 2022 140

Ken Burgin

MARCH 14, 2020

Hospitality training has usually been done in person – we hospo people like to ‘stand up and do it’. With the restrictions and closing of many restaurants and cafes, there’s an urgent need to present training in new ways. One you get into the online teaching and training world, you will find an enormous number of resources!

Hospitality 92

Hospitality Webinar Training Workshop 92

The Restaurant Times

SEPTEMBER 23, 2020

This article offers five effective ways of how restaurateurs can raise the spirits of their staff, boost employee morale, and keep up profits. Boosting your restaurant employees’ morale not only improves retention but also helps restaurants in saving huge money on hiring and training. Train Your Restaurant Staff.

Back of House 98

Back of House Document Training Hiring 98

Perfect Daily Grind

AUGUST 18, 2019

Matt has nearly 20 years of coffee consultancy and café management under his belt, which includes mentoring and training more than 2,500 barista trainers and coffee business owners. Places with positive workplace cultures have great communication, high morale, and create goals together as a team,” says Matt. . The bar of a coffee shop.

Café 104

Café Seminar Employee Relations Communication 104

Sling

MAY 14, 2022

In this article, we’ll discuss the elements of an effective employee value proposition and give you tips for creating the best one for your business. With clear career development pathways, employees get the training and enrichment they need and employers get a more-engaged, better-trained workforce. Table Of Contents.

Management 78

Management Management Employee Relations Insurance 78

Culinary Cues

JULY 30, 2020

For the purpose of this article – let’s just focus on education. This article is not intended to downplay the importance of the classics: reading, writing, and arithmetic, but rather to view them through the lenses of the arts and technology. PLAN BETTER – TRAIN HARDER. Gavin Newsom. Harvest America Ventures, LLC.

Education 344

Education Technology Healthcare Article 344

Tableo

JULY 26, 2023

This article provides helpful tips and best practices to help you master food safety inspections. Train your staff on these protocols and regularly reinforce the importance of following them. Education and training Invest in educating and training your staff about food safety procedures.

Food Safety 75

Food Safety Allergens Kitchen Safety Food 75

Open for Business

FEBRUARY 29, 2024

The information provided in this article does not, and is not intended to, constitute legal or financial advice; instead, all content is for general informational purposes only. Information in this article is presented “as-is” and may not constitute the most up-to-date information.

License 78

License Certification Kitchen Safety Food Safety 78