Critical BOH Restaurant KPIs That Optimize Labor Costs and CoGs, Part 2

Restaurant365

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. What are the crucial areas of BOH data?

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Front Of House (FOH) Vs. Back Of House (BOH): What’s The Difference?

Sling

For a restaurant to run smoothly and efficiently, you should divide activities into two parts: front of house (FOH)/back of house (BOH). What’s the difference between FOH and BOH, and how can controlling the two help your business improve? What Is Back Of House (BOH)?

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The Complex World of Ghost Kitchen's BOH Operations

Crunchtime

Ghost kitchens (also known as dark kitchens or virtual kitchens) have grown at an accelerated pace this year. COVID-19 has fueled this growth, but the rise of ghost kitchens purpose-built for delivery only, was already making its way to an app near you.

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Restaurant Owners: How to Improve the FOH BOH Relationship

Benchmarque

As a restaurant manager or business owner, you play a significant role in employee satisfaction, retention and productivity. According to performance management company Gallup , managers account for up to 70% of the variance in employee engagement. Want to boost performance at your restaurant?

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Maximize Your Profit Margins

Speaker: Shawn Imbeault and Geoff Loukes, Sculpture Hospitality

In the past year, we've learned that maximizing margins can determine whether your restaurant stays afloat when times get hard. Join Shawn Limbeault and Geoff Loukes, in this master class that will take you through the best practices of maximizing your margins, From FOH to BOH.

Five Ways Your BOH Operations Platform Helps Your Restaurant Scale

Crunchtime

Your restaurant's long-term success relies on its ability to scale. Do you have the tools to ensure your scalability? When your restaurant scales, it's adding to its workload. It's increasing restaurant locations, employees, vendors, equipment -- everything! A system that scales well will be able to maintain or even increase its level of performance or efficiency when tested by larger operational demands.

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Six Trends to Expect from Back of House in 2022

Modern Restaurant Management

However, BOH technology has long been at the bottom of the list for many operators. Front of house tools will take a backseat in ghost kitchens while BOH will continue to manage inventory, purchasing, scheduling, recipe costing, and more.

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Why E-Learning is Critical for BOH Management Training

Crunchtime

Professional trainers will tell you that to achieve consistent results you must take a consistent approach. food operations management labor operations management

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Restaurant Modernization — It’s More than Customer-Facing Tech

Modern Restaurant Management

Equipment Operations BOH restaurant tech BOH technology Restaurant TechnologyYou may be tired of hearing it, but the restaurant business will never go back to the old way of doing things. Customer demand and hygiene anxiety has already made sure of that.

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21 Restaurant Interior Design & Decor Ideas to Inspire You in 2021

Touch Bistro

Finance & Operations BOH FOHTo offer a truly immersive dining experience, let your guests indulge more than just their taste buds the next time they visit your restaurant.

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Cultivate Relations between Chef and FOH Staff

Lavu

FOH can relay customer requests fast and in real time, giving the BOH time to adjust. . The FOH team, especially, is different from the BOH in that they enjoy interpersonal communications. Thank both the FOH and BOH teams for their efforts, especially after a hard, relentless shift.

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How to Onboard Restaurant Staff: A New Hire Checklist for Restaurant Employees

Touch Bistro

Both front-of-house (FOH) and back-of-house (BOH) staff will benefit from having first-hand experience with your menu. Labor BOH FOHA new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved.

A 2021 Guide to Kitchen Staffing During the Back of House Labor Shortage

Touch Bistro

Labor BOHThe kitchen is the heart of any restaurant, which means you can’t run a successful venue without adequate kitchen staffing. The challenge is, the restaurant industry has been struggling with a shortage of chefs and other back of house staff for several years now.

104 Culinary Terms You Should Know: A Complete List for Restaurants

Touch Bistro

If you’re a chef trying to communicate with fellow back of house (BOH) team members but are using culinary terms you’ve made up, you’re creating a recipe for disaster. Back of house (BOH): The back of the restaurant, where the kitchen, offices, and storage are located.

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How to Calculate your Restaurant Turnover Rate & Reduce Employee Turnover

Touch Bistro

Labor BOH FOH ReportingSeasoned restaurateurs understand the importance of tracking their restaurant turnover rate. That’s because the restaurant industry is notorious for high employee turnover.

How to Benefit from Your Restaurant Operations Platform's "Suggested Order" Feature

Crunchtime

A quality BOH food operations platform will have a "Suggested Order" feature that can help you keep your inventory levels balanced. No one wants to run out of inventory. Having to tell customers "sorry, we're out of that," especially during a busy period, can hurt your brand's reputation.

BOH 101

Kitchen Pre Shift Meeting Form

Chef's Resources

How to Run a Restaurant Pre Shift Meeting Every restaurant should have a daily pre-shift meeting before each service and ideally you would have one for the kitchen and a separate one for the front of the house, because the BOH and FOH teams have different challenges and priorities.

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How Technology Can Revolutionize Your Back-of-House 

Transact

Read on to learn three ways upgrading your BOH technology can benefit your foodservice operation. . based quick-serve concept that instituted a comprehensive BOH automation system reduced average inventory time from four hours to less than one. While implementing BOH technology can’t guarantee your employees will stick around for the long haul, it can simplify the onboarding process.

Food, Hospitality & Wellness ‘Places’ Transcending the Resources & Mining Village Work-Life Experience

Future Food

The 70% BOH food preparation process gets near 100% of the catering service providers focus with no resources directly allocated to and accountable for the last 30% food presentation in dining rooms, every day, every service period - the customer moment of truth.

5 Reasons You need Platform Restaurant Management Software (Sponsored)

Modern Restaurant Management

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets.

2022 Trends: Meeting Challenges and Industry Evolution

Modern Restaurant Management

Additionally, they are rejiggering the flow and layout of the BOH to serve more drive thru orders, as well as reducing some dining area to add dedicated space where customers or delivery drivers can pick up orders.

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Restaurants Beat Labor Crisis with Daring New Wage Structure

Cheetah

Increasing wages, gradually introducing automatic gratuity, sharing the tip pool with back-of-the-house (BOH) employees, improving the working conditions, investing in cross-training, and reducing staff are all good solutions. Sharing the Tip Pool with BOH. Reading Time: 9 minutes.

Top Tips For Hiring Kitchen Staff

Restaurant365

To combat this compound problem, restaurant operators should treat BOH positions as rungs on a career ladder, almost similar to managers, and develop robust and meaningful strategies and tactics for promoting openings and hiring and retaining critical employees. .

Top Tips For Hiring Kitchen Staff

Restaurant365

To combat this compound problem, restaurant operators should treat BOH positions as rungs on a career ladder, almost similar to managers, and develop robust and meaningful strategies and tactics for promoting openings and hiring and retaining critical employees. .

Balancing Restaurant Labor Cost with Employee Satisfaction

Restaurant365

Similarly, by training new FOH employees in all FOH roles and all new BOH employees in all BOH roles when they first join the company helps them develop an understanding of how the restaurant functions. Restaurant labor cost is increasing at an unprecedented rate.

Kitchen Display Systems: How Your Restaurant Can Benefit

Lavu

A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. The BOH is the area customers will not typically see, such as the kitchen where food is prepared and plated (unless the restaurant features an open kitchen), as well as where the administrative work occurs. A large monitor will clearly display orders for BOH staff.

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How to Find and Retain Workers During the Restaurant Hiring Crisis

Modern Restaurant Management

But the bad news is they are having trouble hiring and filling positions across the board for cooks, servers, FOH and BOH positions. In the past, hiring managers have been too rigid wanting a candidate to have a certain number of years of experience in FOH or BOH or in the kitchen.

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2 Simple Ways to Boost Productivity

Lavu

Streamline BOH and FOH Communications. Meanwhile, the BOH is tasked with responding to orders. If the FOH and BOH are working hand in hand, why should their communications be limited?

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RESTAURANTS WORKSHOPS

Food Business

And then choose FOH (front of house) only, or FOH and BOH (back of house) training, to ensure everyone is gaining new skills.

Essential FOH Restaurant KPIs That Increase Profitability, Part 1

Restaurant365

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Optimizing your BOH and FOH metrics boosts the efficiency of your labor and food spending. Data drives successful restaurants.

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The Best Disposable Restaurant Supplies for Surging Demand

Cheetah

BOH Disposables for Increased Hygiene and Retention. Reading Time: 3 minutes. Disposable restaurant supplies are part of critical inventory used by every restaurant, food-truck and caterer on a daily basis.

The Best Disposable Restaurant Supplies for Surging Demand

Cheetah

BOH Disposables for Increased Hygiene and Retention. Reading Time: 3 minutes. Disposable restaurant supplies are part of critical inventory used by every restaurant, food-truck and caterer on a daily basis.

A Guide to Black Box Intelligence Data: How to See Current Trends Broken Down by Restaurant Category

Black Box Intelligence

Workforce data: tracking trends for FOH and BOH staff. Back-of-house (BOH) encompasses all of the employees who work in the kitchen, such as restaurant cooks, chefs, etc. That enables us to measure, for example, what the data says about BOH employees in limited-service restaurants.

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5 Reasons You need Platform Restaurant Management Software (Sponsored)

Modern Restaurant Management

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets.

Lessening Employee Anxiety as Restaurant Doors Open

Modern Restaurant Management

For BOH: ?Most Most of the same applies to the health of BOH as well. As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety.

Accounting 101: The Most Popular Restaurant Accounting Software Used by the Best Restaurant Operators

Crunchtime

For restaurants, the magic happens when you combine your existing "best-of-breed" accounting software with your "best of breed" POS system and your "best-of-breed" BOH food and labor operations platform. If you're running a sizable restaurant operation with more than just a few locations, chances are you are already using proven "best of breed" accounting software from a world-class provider.

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Top 4 Ghost Kitchens Compared

Cheetah

At CloudKitchens, restaurant brands are responsible for hiring and training their own BOH staff. Reading Time: 4 minutes. Ghost kitchens, a delivery-only restaurant model with no physical space for dine-in, have become essential lifelines during the pandemic.

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How to Write Restaurant Job Descriptions to Attract the Right Candidates

Restaurant365

Here are 9 tips for writing job descriptions that will attract the best employees for your restaurant business, plus a pack of seven FOH and BOH job description templates to get you started. Start with this pack of seven FOH and BOH job description templates.

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Systems in a Restaurant

Food Business

A train smoothly moving down the tracks is synonymous with systems to support your restaurant: POS, Accounting and BOH management software are solid technologies that improve your restaurant, cafe or bar. BOH RESTAURANT MANAGEMENT SOFTWARE: This is new to many restaurants, but if you are growing and you can't keep up with back of the house duties (staff scheduling, inventory, purchasing), then you are ready for this. THREE SYSTEMS FOR RESTAURANTS.

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MRM EXCLUSIVE: Creating a Culture of Cleanliness 

Modern Restaurant Management

Methods for keeping employees on track include: create a cleaning schedule for staff members to complete throughout the day that mangers review; have leadership conduct random FOH and BOH cleanliness checks; and set a reminder every 30 minutes to remind everyone to perform hand hygiene.