Black Box Intelligence

FEBRUARY 18, 2022

In many restaurants the front of house (FOH) and back of house (BOH) can seem like two completely different worlds. In many restaurants, FOH staff are balancing on-premise diners with an influx of to-go customers and delivery drivers, while workers in BOH positions are dealing with an increase in orders and managing the logistics of plating and packaging them properly. Data can help you navigate through the complexities of FOH vs. BOH operations.

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FOH BOH Front of House 2022 40

Black Box Intelligence

FEBRUARY 18, 2022

In many restaurants the front of house (FOH) and back of house (BOH) can seem like two completely different worlds. In many restaurants, FOH staff are balancing on-premise diners with an influx of to-go customers and delivery drivers, while workers in BOH positions are dealing with an increase in orders and managing the logistics of plating and packaging them properly. Data can help you navigate through the complexities of FOH vs. BOH operations.

FOH 40

FOH BOH Front of House 2022 40

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. What are the crucial areas of BOH data?

BOH 78

BOH FOH Inventory 2021 78

Sling

DECEMBER 6, 2019

For a restaurant to run smoothly and efficiently, you should divide activities into two parts: front of house (FOH)/back of house (BOH). What’s the difference between FOH and BOH, and how can controlling the two help your business improve? What Is Back Of House (BOH)?

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Front of House FOH BOH 2019 85

Speaker: Shawn Imbeault and Geoff Loukes, Sculpture Hospitality

In the past year, we've learned that maximizing margins can determine whether your restaurant stays afloat when times get hard. Join Shawn Limbeault and Geoff Loukes, in this master class that will take you through the best practices of maximizing your margins, From FOH to BOH.

Back of House

Modern Restaurant Management

SEPTEMBER 16, 2022

Chef and Co-Owner Neil Kleinberg narrates the BOH action. Operations behind the scenes BOH BOH management Bon apetit Clinton Street Bakery morning rush

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BOH 2022 Management Management 118

Benchmarque

DECEMBER 15, 2019

As a restaurant manager or business owner, you play a significant role in employee satisfaction, retention and productivity. According to performance management company Gallup , managers account for up to 70% of the variance in employee engagement. Want to boost performance at your restaurant?

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FOH BOH 2019 Front of House 52

Crunchtime

OCTOBER 25, 2019

Your restaurant's long-term success relies on its ability to scale. Do you have the tools to ensure your scalability? When your restaurant scales, it's adding to its workload. It's increasing restaurant locations, employees, vendors, equipment -- everything! A system that scales well will be able to maintain or even increase its level of performance or efficiency when tested by larger operational demands.

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BOH 2019 Operations Equipment 76

Crunchtime

SEPTEMBER 23, 2019

Professional trainers will tell you that to achieve consistent results you must take a consistent approach. food operations management labor operations management

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BOH 2019 Training Management 60

Modern Restaurant Management

JANUARY 10, 2022

However, BOH technology has long been at the bottom of the list for many operators. Front of house tools will take a backseat in ghost kitchens while BOH will continue to manage inventory, purchasing, scheduling, recipe costing, and more.

Back of House 150

Back of House 2022 Front of House Management 150

Modern Restaurant Management

MARCH 30, 2022

With this expected influx on the horizon, it’s important that your restaurant takes stock of proper cleaning and hygiene measures for key front-of-house (FOH) and back-of-house (BOH) areas. BOH Processes Gain Visibility in FOH Areas.

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FOH 2022 Management Management 122

Modern Restaurant Management

JANUARY 29, 2021

Equipment Operations BOH restaurant tech BOH technology Restaurant TechnologyYou may be tired of hearing it, but the restaurant business will never go back to the old way of doing things. Customer demand and hygiene anxiety has already made sure of that.

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BOH Audits Management Management 114

Touch Bistro

AUGUST 23, 2021

Finance & Operations BOH FOHTo offer a truly immersive dining experience, let your guests indulge more than just their taste buds the next time they visit your restaurant.

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2021 Design FOH BOH 103

Touch Bistro

MARCH 25, 2021

Both front-of-house (FOH) and back-of-house (BOH) staff will benefit from having first-hand experience with your menu. Labor BOH FOHA new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved.

Employee Relations 52

Employee Relations Restaurant Law Hiring Allergens 52

Touch Bistro

JULY 18, 2021

Labor BOHThe kitchen is the heart of any restaurant, which means you can’t run a successful venue without adequate kitchen staffing. The challenge is, the restaurant industry has been struggling with a shortage of chefs and other back of house staff for several years now.

Front of House 52

Front of House 2021 Back of House BOH 52

Lavu

FEBRUARY 10, 2020

FOH can relay customer requests fast and in real time, giving the BOH time to adjust. . The FOH team, especially, is different from the BOH in that they enjoy interpersonal communications. Thank both the FOH and BOH teams for their efforts, especially after a hard, relentless shift.

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FOH Employee Relations Communication 2020 85

Touch Bistro

AUGUST 4, 2021

If you’re a chef trying to communicate with fellow back of house (BOH) team members but are using culinary terms you’ve made up, you’re creating a recipe for disaster. Back of house (BOH): The back of the restaurant, where the kitchen, offices, and storage are located.

BOH 52

BOH FOH 2021 Front of House 52

Touch Bistro

APRIL 7, 2021

Labor BOH FOH ReportingSeasoned restaurateurs understand the importance of tracking their restaurant turnover rate. That’s because the restaurant industry is notorious for high employee turnover.

Employee Relations 52

Employee Relations Hiring FOH BOH 52

7 Shifts

SEPTEMBER 1, 2022

At some point when you were dining in a restaurant, you may have heard the BOH staff shout “86” and the name of a menu item to the waiters. For instance, BOH staff may use it to communicate in any interaction they have. If the BOH staff is constantly shouting “86!”

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Definition 2022 BOH FOH 305

7 Shifts

OCTOBER 12, 2022

FOH, BOH. Ensures that BOH staff receives a share of tips. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees effectively bridge the wage gap between FOH and BOH workers.

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Tip Distribution 2022 FOH Restaurant Law 308

7 Shifts

SEPTEMBER 20, 2022

BOH Resources. Restaurant Lingo: FOH, BOH & General Terms : The restaurant industry is loaded with slang. From clopen to FOH to BD and BOH, read on for meanings to the most common restaurant lingo. Welcome to our Employee Resources Hub!

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2022 FOH BOH Social Media 195

Crunchtime

JANUARY 29, 2020

A quality BOH food operations platform will have a "Suggested Order" feature that can help you keep your inventory levels balanced. No one wants to run out of inventory. Having to tell customers "sorry, we're out of that," especially during a busy period, can hurt your brand's reputation.

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BOH Inventory Operations Ordering 101

7 Shifts

NOVEMBER 29, 2022

Take care of your BOH. Destination Unknown Restaurants makes an effort to pay the BOH as much as they can, and they're in the process of figuring out how to get the entirety of their team on salary.

2022 195

2022 Restaurant Law BOH FOH 195

7 Shifts

AUGUST 5, 2020

Many have POS integrations and can automate tickets for the back-of-house (BOH) team. Even as many restaurants around North America reopen for on-premise dining, many customers will continue to opt for off-premise dining options.

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Food Order Food Supply 2020 Delivery 292

7 Shifts

MAY 11, 2020

If you’re relying more heavily on takeout & delivery, and those channels stay strong even after reopen, then you’ll need more BOH staff to keep up with order demand.

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2020 BOH FOH Equipment 310

Chef's Resources

SEPTEMBER 14, 2021

How to Run a Restaurant Pre Shift Meeting Every restaurant should have a daily pre-shift meeting before each service and ideally you would have one for the kitchen and a separate one for the front of the house, because the BOH and FOH teams have different challenges and priorities.

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FOH BOH Front of House Communication 78

7 Shifts

NOVEMBER 12, 2020

Your back-of-house (BOH) team should also have some basic customer service training. While interacting with customers isn't the BOH team's primary role, every employee should be able to exhibit the restaurant’s culture through customer service.

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2020 FOH BOH Training 269

Transact

OCTOBER 2, 2019

Read on to learn three ways upgrading your BOH technology can benefit your foodservice operation. . based quick-serve concept that instituted a comprehensive BOH automation system reduced average inventory time from four hours to less than one. While implementing BOH technology can’t guarantee your employees will stick around for the long haul, it can simplify the onboarding process.

Back of House 62

Back of House 2019 BOH Technology 62

7 Shifts

MAY 25, 2020

Create (or update) your cleaning task list for both FOH and BOH staff to double down on sanitization in your restaurant. Your cleaning checklist should cover the entire restaurant—from FOH to BOH. Let’s face it—chefs are clean freaks. Who can blame them?

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2020 FOH BOH Kitchen Safety 290

7 Shifts

AUGUST 7, 2020

BOH Ask potential chefs, cooks , dishwashers, and bussers these questions in job interviews. Why it’s important to ask: If a BOH candidate can’t handle the heat , they should stay out of your kitchen! What’s the most impactful decision a restaurateur has to make?

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2020 FOH BOH Hiring 273

7 Shifts

JANUARY 14, 2021

Before the pandemic, shifts in FOH, BOH, and others (managers, drivers,) were split fairly evenly. Hybrid roles outside of the traditional BOH and FOH now make up half of all shifts scheduled. The restaurant industry will look back on 2020 as the spark that changed how it does business.

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2021 Delivery FOH BOH 195

7 Shifts

SEPTEMBER 25, 2019

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. Tips for Creating a Great BOH Environment There are two kinds of actions you can take to change your kitchen culture: less-formal changes that you implement at the team level, and more programmatic changes that come from the owner or corporate headquarters.

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2019 Back of House Kitchen Safety Management 234

7 Shifts

JANUARY 7, 2020

Alternatively, you can have separate competitions for front-of-house (FOH) and back-of-house (BOH) staff to make the competition more equitable. For example, FOH staff can compete on revenue generated while BOH staff can compete on ticket speed.

Employee Relations 298

Employee Relations 2020 FOH BOH 298

7 Shifts

JULY 14, 2020

Consider specialty sanitization services In addition to hourly sanitization of all high-contact surfaces (FOH and BOH), ensuring you have access to professional specialty sanitization will provide more confidence and peace of mind to your staff and guests.

Management 312

Management Management 2020 Equipment 312

7 Shifts

APRIL 3, 2020

During the COVID-19 situation, evaluate how many BOH staff you need to keep up with delivery and takeout demand. Under this new paradigm you would not need FOH staff and may only need a few BOH staff.

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2020 BOH FOH POS 310

Modern Restaurant Management

MARCH 10, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets.

Management 130

Management Management Kitchen Safety BOH 130

7 Shifts

AUGUST 5, 2021

It seems you're always either understaffed or overstaffed, either FOH or BOH , at the worst times. Employee scheduling for your restaurant can be the most stressful part of your job.

Employee Relations 312

Employee Relations 2021 Restaurant Law FOH 312

Cheetah

JUNE 14, 2021

Increasing wages, gradually introducing automatic gratuity, sharing the tip pool with back-of-the-house (BOH) employees, improving the working conditions, investing in cross-training, and reducing staff are all good solutions. Sharing the Tip Pool with BOH. Reading Time: 9 minutes.

Restaurant Law 124

Restaurant Law 2021 Small Business BOH 124

7 Shifts

MAY 31, 2021

For example, during the 3-5 pm time frame, cleanup might include a thorough cleaning of kitchen areas by the BOH team and a floor sweeping and sanitization of tables in the front of the house. All tasks in a restaurant are interconnected.

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Operations 2021 Inventory Hiring 307

7 Shifts

SEPTEMBER 26, 2022

Recommended Reading: Restaurant Lingo & Slang Guide for FOH and BOH. Working in a restaurant is something more than 11 million people in the United States do. It's one of the most hands-on jobs you can have - and equips employees with an abundance of restaurant skills as a result.

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2022 Allergens Front of House Certification 311