Front Of House (FOH) Vs. Back Of House (BOH): What’s The Difference?

Sling

For a restaurant to run smoothly and efficiently, you should divide activities into two parts: front of house (FOH)/back of house (BOH). What’s the difference between FOH and BOH, and how can controlling the two help your business improve? What Is Back Of House (BOH)?

The Complex World of Ghost Kitchen's BOH Operations

Crunchtime

Ghost kitchens (also known as dark kitchens or virtual kitchens) have grown at an accelerated pace this year. COVID-19 has fueled this growth, but the rise of ghost kitchens purpose-built for delivery only, was already making its way to an app near you.

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Five Ways Your BOH Operations Platform Helps Your Restaurant Scale

Crunchtime

Your restaurant's long-term success relies on its ability to scale. Do you have the tools to ensure your scalability? When your restaurant scales, it's adding to its workload. It's increasing restaurant locations, employees, vendors, equipment -- everything! A system that scales well will be able to maintain or even increase its level of performance or efficiency when tested by larger operational demands.

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Restaurant Owners: How to Improve the FOH BOH Relationship

Benchmarque

As a restaurant manager or business owner, you play a significant role in employee satisfaction, retention and productivity. According to performance management company Gallup , managers account for up to 70% of the variance in employee engagement. Want to boost performance at your restaurant?

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Maximize Your Profit Margins

Speaker: Shawn Imbeault and Geoff Loukes, Sculpture Hospitality

In the past year, we've learned that maximizing margins can determine whether your restaurant stays afloat when times get hard. Join Shawn Limbeault and Geoff Loukes, in this master class that will take you through the best practices of maximizing your margins, From FOH to BOH.

Why E-Learning is Critical for BOH Management Training

Crunchtime

Professional trainers will tell you that to achieve consistent results you must take a consistent approach. food operations management labor operations management

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Restaurant Modernization — It’s More than Customer-Facing Tech

Modern Restaurant Management

Equipment Operations BOH restaurant tech BOH technology Restaurant TechnologyYou may be tired of hearing it, but the restaurant business will never go back to the old way of doing things. Customer demand and hygiene anxiety has already made sure of that.

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How to Onboard Restaurant Staff: A New Hire Checklist for Restaurant Employees

Touch Bistro

Both front-of-house (FOH) and back-of-house (BOH) staff will benefit from having first-hand experience with your menu. Labor BOH FOHA new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved.

How to Calculate your Restaurant Turnover Rate & Reduce Employee Turnover

Touch Bistro

Labor BOH FOH ReportingSeasoned restaurateurs understand the importance of tracking their restaurant turnover rate. That’s because the restaurant industry is notorious for high employee turnover.

How to Benefit from Your Restaurant Operations Platform's "Suggested Order" Feature

Crunchtime

A quality BOH food operations platform will have a "Suggested Order" feature that can help you keep your inventory levels balanced. No one wants to run out of inventory. Having to tell customers "sorry, we're out of that," especially during a busy period, can hurt your brand's reputation.

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How Technology Can Revolutionize Your Back-of-House 

Transact

Read on to learn three ways upgrading your BOH technology can benefit your foodservice operation. . based quick-serve concept that instituted a comprehensive BOH automation system reduced average inventory time from four hours to less than one. While implementing BOH technology can’t guarantee your employees will stick around for the long haul, it can simplify the onboarding process.

How to Find and Retain Workers During the Restaurant Hiring Crisis

Modern Restaurant Management

But the bad news is they are having trouble hiring and filling positions across the board for cooks, servers, FOH and BOH positions. In the past, hiring managers have been too rigid wanting a candidate to have a certain number of years of experience in FOH or BOH or in the kitchen.

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Accounting 101: The Most Popular Restaurant Accounting Software Used by the Best Restaurant Operators

Crunchtime

For restaurants, the magic happens when you combine your existing "best-of-breed" accounting software with your "best of breed" POS system and your "best-of-breed" BOH food and labor operations platform. If you're running a sizable restaurant operation with more than just a few locations, chances are you are already using proven "best of breed" accounting software from a world-class provider.

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5 Reasons You need Platform Restaurant Management Software (Sponsored)

Modern Restaurant Management

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets.

5 Reasons You need Platform Restaurant Management Software (Sponsored)

Modern Restaurant Management

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets.

Kitchen Display Systems: How Your Restaurant Can Benefit

Lavu

A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. The BOH is the area customers will not typically see, such as the kitchen where food is prepared and plated (unless the restaurant features an open kitchen), as well as where the administrative work occurs. A large monitor will clearly display orders for BOH staff.

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2 Simple Ways to Boost Productivity

Lavu

Streamline BOH and FOH Communications. Meanwhile, the BOH is tasked with responding to orders. If the FOH and BOH are working hand in hand, why should their communications be limited?

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How to Write Restaurant Job Descriptions to Attract the Right Candidates

Restaurant365

Here are 9 tips for writing job descriptions that will attract the best employees for your restaurant business, plus a pack of seven FOH and BOH job description templates to get you started. Start with this pack of seven FOH and BOH job description templates.

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Lessening Employee Anxiety as Restaurant Doors Open

Modern Restaurant Management

For BOH: ?Most Most of the same applies to the health of BOH as well. As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety.

Four Ways to Streamline Reopening Procedures for Restaurants

Modern Restaurant Management

Front-of-house (FOH), back-of-house (BOH), and management should feel comfortable immediately discussing any questions that arise related to new policies. We’re open. Have two words ever sounded so sweet?

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MRM EXCLUSIVE: Creating a Culture of Cleanliness 

Modern Restaurant Management

Methods for keeping employees on track include: create a cleaning schedule for staff members to complete throughout the day that mangers review; have leadership conduct random FOH and BOH cleanliness checks; and set a reminder every 30 minutes to remind everyone to perform hand hygiene.

RESTAURANTS WORKSHOPS

Food Business

And then choose FOH (front of house) only, or FOH and BOH (back of house) training, to ensure everyone is gaining new skills.

How Restaurants are Evolving Labor with Third-Party Delivery in 2021

7 Shifts

Before the pandemic, shifts in FOH, BOH, and others (managers, drivers,) were split fairly evenly. Hybrid roles outside of the traditional BOH and FOH now make up half of all shifts scheduled. The restaurant industry will look back on 2020 as the spark that changed how it does business.

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The Autonomous Foodservice Revolution

Foodable

With innovations outside of BOH kitchen operations, new kiosk-style robotics are popping up everywhere, is tech able to preserve quality and experience? The revolution of automated foodservice operations has rapidly increased over the last year.

How to Create an Effective Restaurant Onboarding Process

7 Shifts

Your back-of-house (BOH) team should also have some basic customer service training. While interacting with customers isn't the BOH team's primary role, every employee should be able to exhibit the restaurant’s culture through customer service.

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Food Delivery Ideas: How to Deliver Food While Maximizing Your Restaurant’s

7 Shifts

Many have POS integrations and can automate tickets for the back-of-house (BOH) team. Even as many restaurants around North America reopen for on-premise dining, many customers will continue to opt for off-premise dining options.

8 Tips to Optimize Restaurant Labor Costs Despite Higher Minimum Wages

Restaurant365

Applying tools like smart employee scheduling based on SPLH percentage goals to your management, FOH, and BOH teams individually helps you optimize each part of your labor cost. Some are predicting a potential boom in the restaurant industry in the post-pandemic era.

Your 7-Step Guide to Reopening Your Restaurant

7 Shifts

If you’re relying more heavily on takeout & delivery, and those channels stay strong even after reopen, then you’ll need more BOH staff to keep up with order demand.

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Systems in a Restaurant

Food Business

A train smoothly moving down the tracks is synonymous with systems to support your restaurant: POS, Accounting and BOH management software are solid technologies that improve your restaurant, cafe or bar. BOH RESTAURANT MANAGEMENT SOFTWARE: This is new to many restaurants, but if you are growing and you can't keep up with back of the house duties (staff scheduling, inventory, purchasing), then you are ready for this. THREE SYSTEMS FOR RESTAURANTS.

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5 Tips for Overcoming Restaurant Hiring Challenges

Restaurant365

The labor shortage is particularly concentrated for back-of-house (BOH) employees, such as line cooks, prep cooks, and dishwashers. It’s all restaurant owners and operators are talking about: the current staffing challenges in the restaurant industry.

9 Restaurant Job Interview Questions to Ask in 2020

7 Shifts

BOH Ask potential chefs, cooks , dishwashers, and bussers these questions in job interviews. Why it’s important to ask: If a BOH candidate can’t handle the heat , they should stay out of your kitchen! What’s the most impactful decision a restaurateur has to make?

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How to Effectively Sanitize & Clean Your Restaurant

7 Shifts

Create (or update) your cleaning task list for both FOH and BOH staff to double down on sanitization in your restaurant. Your cleaning checklist should cover the entire restaurant—from FOH to BOH. Let’s face it—chefs are clean freaks. Who can blame them?

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How Education is Perceived in the Service World

Next Restaurants

In fact, “When searching for kitchen staff, only 30% of operators say they prefer someone from culinary school, while 95% indicate that BoH (Back of House) experience does impact their decision.” In our modern world, education is of fundamental importance.

xtraCHEF Recipe Card: Alexia Fimmano

Xtra Chef

Finding a single tool to streamline FOH, BOH, and Back Office processes can be extremely difficult. Explain your role at xtraCHEF. .

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Actionable Cost Controls to Save Your Bar and Restaurant

The Restaurant Group

When administrating cost controls for back-of-house (BOH) operations, pay specific attention to portion control.

How COVID-19 Vaccination Will Roll Out in Food Service

Goliath Consulting

For example, those in front of the house may be required to have the vaccine, while those in BOH may be allowed to take it or not voluntarily. With the COVID-19 vaccinations being rolled out in phases, there has been a question of when or how the vaccines would be administered to those in foodservice. Here is an overview of what is important: Current Phase.

Employee Engagement Best Practices for Restaurants

7 Shifts

Alternatively, you can have separate competitions for front-of-house (FOH) and back-of-house (BOH) staff to make the competition more equitable. For example, FOH staff can compete on revenue generated while BOH staff can compete on ticket speed.

How to Calculate Recipe Costs for Your Restaurant Business (plus free calculator)

Restaurant365

As you dial in your recipe costs and track what’s causing the variance, you can fine tune your BOH operations. A key component of running a successful, profitable restaurant business is controlling your food costs.

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Food Cost Management: Learn How to Trim the Fat

The Restaurant Group

Portion control is a responsibility of both FOH and BOH. Food Cost Management. Not much can spell disaster for a food establishment faster than high or fluctuating food cost. Food cost goals change depending what style of food service you provide; fast food, fast casual, casual dining, or fine dining. With a food cost range of 28 to 35 percent , it is important to first determine what segment your restaurant caters to, then, dig into the grunt work.

xtraCHEF Recipe Card: Christina McGee

Xtra Chef

Having worked in restaurants throughout high school and college, I’ve seen the absolute chaos that happens in a restaurant’s BOH. Explain your role at xtraCHEF. Sales Development Rep, which means I’m always reaching out to businesses and conveying the value that xtraCHEF provides to restaurants. What did you do before you came xtraCHEF? I just graduated this summer from CUNY Hunter College as a Chinese Major and French Minor.

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7 Kitchen Management Tips to Guarantee Back of House Serenity

7 Shifts

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. Tips for Creating a Great BOH Environment There are two kinds of actions you can take to change your kitchen culture: less-formal changes that you implement at the team level, and more programmatic changes that come from the owner or corporate headquarters.

How to Drastically Cut Expenses in Your Restaurant (and Stay Profitable During COVID-19)

7 Shifts

During the COVID-19 situation, evaluate how many BOH staff you need to keep up with delivery and takeout demand. Under this new paradigm you would not need FOH staff and may only need a few BOH staff.

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Restaurant Social Media Marketing: Everything You Need To Know

Sling

Hiring a social media marketing manager can take a lot of the burden off the FOH/BOH managers — or management in general — and give them more time to focus on perfecting the day-to-day operations of the business.