Critical BOH Restaurant KPIs That Optimize Labor Costs and CoGs, Part 2

Restaurant365

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. What are the crucial areas of BOH data?

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Front Of House (FOH) Vs. Back Of House (BOH): What’s The Difference?

Sling

For a restaurant to run smoothly and efficiently, you should divide activities into two parts: front of house (FOH)/back of house (BOH). What’s the difference between FOH and BOH, and how can controlling the two help your business improve? What Is Back Of House (BOH)?

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The Complex World of Ghost Kitchen's BOH Operations

Crunchtime

Ghost kitchens (also known as dark kitchens or virtual kitchens) have grown at an accelerated pace this year. COVID-19 has fueled this growth, but the rise of ghost kitchens purpose-built for delivery only, was already making its way to an app near you.

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Five Ways Your BOH Operations Platform Helps Your Restaurant Scale

Crunchtime

Your restaurant's long-term success relies on its ability to scale. Do you have the tools to ensure your scalability? When your restaurant scales, it's adding to its workload. It's increasing restaurant locations, employees, vendors, equipment -- everything! A system that scales well will be able to maintain or even increase its level of performance or efficiency when tested by larger operational demands.

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Maximize Your Profit Margins

Speaker: Shawn Imbeault and Geoff Loukes, Sculpture Hospitality

In the past year, we've learned that maximizing margins can determine whether your restaurant stays afloat when times get hard. Join Shawn Limbeault and Geoff Loukes, in this master class that will take you through the best practices of maximizing your margins, From FOH to BOH.

Restaurant Owners: How to Improve the FOH BOH Relationship

Benchmarque

As a restaurant manager or business owner, you play a significant role in employee satisfaction, retention and productivity. According to performance management company Gallup , managers account for up to 70% of the variance in employee engagement. Want to boost performance at your restaurant?

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Why E-Learning is Critical for BOH Management Training

Crunchtime

Professional trainers will tell you that to achieve consistent results you must take a consistent approach. food operations management labor operations management

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Cultivate Relations between Chef and FOH Staff

Lavu

FOH can relay customer requests fast and in real time, giving the BOH time to adjust. . The FOH team, especially, is different from the BOH in that they enjoy interpersonal communications. Thank both the FOH and BOH teams for their efforts, especially after a hard, relentless shift.

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A 2021 Guide to Kitchen Staffing During the Back of House Labor Shortage

Touch Bistro

Labor BOHThe kitchen is the heart of any restaurant, which means you can’t run a successful venue without adequate kitchen staffing. The challenge is, the restaurant industry has been struggling with a shortage of chefs and other back of house staff for several years now.

How to Onboard Restaurant Staff: A New Hire Checklist for Restaurant Employees

Touch Bistro

Both front-of-house (FOH) and back-of-house (BOH) staff will benefit from having first-hand experience with your menu. Labor BOH FOHA new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved.

How to Calculate your Restaurant Turnover Rate & Reduce Employee Turnover

Touch Bistro

Labor BOH FOH ReportingSeasoned restaurateurs understand the importance of tracking their restaurant turnover rate. That’s because the restaurant industry is notorious for high employee turnover.

How to Benefit from Your Restaurant Operations Platform's "Suggested Order" Feature

Crunchtime

A quality BOH food operations platform will have a "Suggested Order" feature that can help you keep your inventory levels balanced. No one wants to run out of inventory. Having to tell customers "sorry, we're out of that," especially during a busy period, can hurt your brand's reputation.

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How Technology Can Revolutionize Your Back-of-House 

Transact

Read on to learn three ways upgrading your BOH technology can benefit your foodservice operation. . based quick-serve concept that instituted a comprehensive BOH automation system reduced average inventory time from four hours to less than one. While implementing BOH technology can’t guarantee your employees will stick around for the long haul, it can simplify the onboarding process.

Essential FOH Restaurant KPIs That Increase Profitability, Part 1

Restaurant365

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Optimizing your BOH and FOH metrics boosts the efficiency of your labor and food spending. Data drives successful restaurants.

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Accounting 101: The Most Popular Restaurant Accounting Software Used by the Best Restaurant Operators

Crunchtime

For restaurants, the magic happens when you combine your existing "best-of-breed" accounting software with your "best of breed" POS system and your "best-of-breed" BOH food and labor operations platform. If you're running a sizable restaurant operation with more than just a few locations, chances are you are already using proven "best of breed" accounting software from a world-class provider.

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5 Reasons You need Platform Restaurant Management Software (Sponsored)

Modern Restaurant Management

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets.

Kitchen Display Systems: How Your Restaurant Can Benefit

Lavu

A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. The BOH is the area customers will not typically see, such as the kitchen where food is prepared and plated (unless the restaurant features an open kitchen), as well as where the administrative work occurs. A large monitor will clearly display orders for BOH staff.

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Restaurants Beat Labor Crisis with Daring New Wage Structure

Cheetah

Increasing wages, gradually introducing automatic gratuity, sharing the tip pool with back-of-the-house (BOH) employees, improving the working conditions, investing in cross-training, and reducing staff are all good solutions. Sharing the Tip Pool with BOH. Reading Time: 9 minutes.

5 Reasons You need Platform Restaurant Management Software (Sponsored)

Modern Restaurant Management

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets.

2 Simple Ways to Boost Productivity

Lavu

Streamline BOH and FOH Communications. Meanwhile, the BOH is tasked with responding to orders. If the FOH and BOH are working hand in hand, why should their communications be limited?

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How to Find and Retain Workers During the Restaurant Hiring Crisis

Modern Restaurant Management

But the bad news is they are having trouble hiring and filling positions across the board for cooks, servers, FOH and BOH positions. In the past, hiring managers have been too rigid wanting a candidate to have a certain number of years of experience in FOH or BOH or in the kitchen.

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Food Delivery Ideas: How to Deliver Food While Maximizing Your Restaurant’s

7 Shifts

Many have POS integrations and can automate tickets for the back-of-house (BOH) team. Even as many restaurants around North America reopen for on-premise dining, many customers will continue to opt for off-premise dining options.

Your 7-Step Guide to Reopening Your Restaurant

7 Shifts

If you’re relying more heavily on takeout & delivery, and those channels stay strong even after reopen, then you’ll need more BOH staff to keep up with order demand.

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How to Write Restaurant Job Descriptions to Attract the Right Candidates

Restaurant365

Here are 9 tips for writing job descriptions that will attract the best employees for your restaurant business, plus a pack of seven FOH and BOH job description templates to get you started. Start with this pack of seven FOH and BOH job description templates.

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RESTAURANTS WORKSHOPS

Food Business

And then choose FOH (front of house) only, or FOH and BOH (back of house) training, to ensure everyone is gaining new skills.

How to Create an Effective Restaurant Onboarding Process

7 Shifts

Your back-of-house (BOH) team should also have some basic customer service training. While interacting with customers isn't the BOH team's primary role, every employee should be able to exhibit the restaurant’s culture through customer service.

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How Restaurants are Evolving Labor with Third-Party Delivery in 2021

7 Shifts

Before the pandemic, shifts in FOH, BOH, and others (managers, drivers,) were split fairly evenly. Hybrid roles outside of the traditional BOH and FOH now make up half of all shifts scheduled. The restaurant industry will look back on 2020 as the spark that changed how it does business.

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How to Effectively Sanitize & Clean Your Restaurant

7 Shifts

Create (or update) your cleaning task list for both FOH and BOH staff to double down on sanitization in your restaurant. Your cleaning checklist should cover the entire restaurant—from FOH to BOH. Let’s face it—chefs are clean freaks. Who can blame them?

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9 Restaurant Job Interview Questions to Ask in 2020

7 Shifts

BOH Ask potential chefs, cooks , dishwashers, and bussers these questions in job interviews. Why it’s important to ask: If a BOH candidate can’t handle the heat , they should stay out of your kitchen! What’s the most impactful decision a restaurateur has to make?

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5 Effective Ways to Increase Profit Margins at Your Restaurant

Cheetah

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Reading Time: 5 minutes. The pandemic has exacerbated the restaurant labor crisis and there is only one way out – offering staff higher wages and improving benefits.

6 Effective Ways to Increase Profit Margins at Your Restaurant

Cheetah

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Reading Time: 5 minutes. The pandemic has exacerbated the restaurant labor crisis and there is only one way out – offering staff higher wages and improving benefits.

Four Ways to Streamline Reopening Procedures for Restaurants

Modern Restaurant Management

Front-of-house (FOH), back-of-house (BOH), and management should feel comfortable immediately discussing any questions that arise related to new policies. We’re open. Have two words ever sounded so sweet?

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Lessening Employee Anxiety as Restaurant Doors Open

Modern Restaurant Management

For BOH: ?Most Most of the same applies to the health of BOH as well. As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety.

MRM EXCLUSIVE: Creating a Culture of Cleanliness 

Modern Restaurant Management

Methods for keeping employees on track include: create a cleaning schedule for staff members to complete throughout the day that mangers review; have leadership conduct random FOH and BOH cleanliness checks; and set a reminder every 30 minutes to remind everyone to perform hand hygiene.

Employee Engagement Best Practices for Restaurants

7 Shifts

Alternatively, you can have separate competitions for front-of-house (FOH) and back-of-house (BOH) staff to make the competition more equitable. For example, FOH staff can compete on revenue generated while BOH staff can compete on ticket speed.

Systems in a Restaurant

Food Business

A train smoothly moving down the tracks is synonymous with systems to support your restaurant: POS, Accounting and BOH management software are solid technologies that improve your restaurant, cafe or bar. BOH RESTAURANT MANAGEMENT SOFTWARE: This is new to many restaurants, but if you are growing and you can't keep up with back of the house duties (staff scheduling, inventory, purchasing), then you are ready for this. THREE SYSTEMS FOR RESTAURANTS.

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8 Tips to Optimize Restaurant Labor Costs Despite Higher Minimum Wages

Restaurant365

Applying tools like smart employee scheduling based on SPLH percentage goals to your management, FOH, and BOH teams individually helps you optimize each part of your labor cost. Some are predicting a potential boom in the restaurant industry in the post-pandemic era.

7 Kitchen Management Tips to Guarantee Back of House Serenity

7 Shifts

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. Tips for Creating a Great BOH Environment There are two kinds of actions you can take to change your kitchen culture: less-formal changes that you implement at the team level, and more programmatic changes that come from the owner or corporate headquarters.

How to Drastically Cut Expenses in Your Restaurant (and Stay Profitable During COVID-19)

7 Shifts

During the COVID-19 situation, evaluate how many BOH staff you need to keep up with delivery and takeout demand. Under this new paradigm you would not need FOH staff and may only need a few BOH staff.

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Five Benefits of Outsourcing Your Restaurant’s Digital Marketing Efforts

Modern Restaurant Management

Day-to-day demands – coupled with all of the FOH and BOH duties – can be simply too overwhelming for many small restaurant owners. As a restaurant owner, digital marketing can be a daunting task that takes up valuable time, energy, and resources.

The Autonomous Foodservice Revolution

Foodable

With innovations outside of BOH kitchen operations, new kiosk-style robotics are popping up everywhere, is tech able to preserve quality and experience? The revolution of automated foodservice operations has rapidly increased over the last year.

Meeting Off-Premise Demand While Rebuilding In-Restaurant Sales to Boost Profitability

Restaurant365

If you are successful at attracting customers back to your dining room, you need to have the right FOH and BOH team to support increased sales levels. The pandemic has undeniably changed the restaurant industry.

Managing Your Restaurant’s Maintenance & Sanitization During COVID-19

7 Shifts

Consider specialty sanitization services In addition to hourly sanitization of all high-contact surfaces (FOH and BOH), ensuring you have access to professional specialty sanitization will provide more confidence and peace of mind to your staff and guests.