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FOH vs. BOH Restaurant Trends

Black Box Intelligence

In many restaurants the front of house (FOH) and back of house (BOH) can seem like two completely different worlds. In many restaurants, FOH staff are balancing on-premise diners with an influx of to-go customers and delivery drivers, while workers in BOH positions are dealing with an increase in orders and managing the logistics of plating and packaging them properly. Data can help you navigate through the complexities of FOH vs. BOH operations.

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FOH vs. BOH Restaurant Trends

Black Box Intelligence

In many restaurants the front of house (FOH) and back of house (BOH) can seem like two completely different worlds. In many restaurants, FOH staff are balancing on-premise diners with an influx of to-go customers and delivery drivers, while workers in BOH positions are dealing with an increase in orders and managing the logistics of plating and packaging them properly. Data can help you navigate through the complexities of FOH vs. BOH operations.

FOH 40
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Trending Sources

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Critical BOH Restaurant KPIs That Optimize Labor Costs and CoGs, Part 2

Restaurant365

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. What are the crucial areas of BOH data?

BOH 78
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Front Of House (FOH) Vs. Back Of House (BOH): What’s The Difference?

Sling

For a restaurant to run smoothly and efficiently, you should divide activities into two parts: front of house (FOH)/back of house (BOH). What’s the difference between FOH and BOH, and how can controlling the two help your business improve? What Is Back Of House (BOH)?

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Maximize Your Profit Margins

Speaker: Shawn Imbeault and Geoff Loukes, Sculpture Hospitality

In the past year, we've learned that maximizing margins can determine whether your restaurant stays afloat when times get hard. Join Shawn Limbeault and Geoff Loukes, in this master class that will take you through the best practices of maximizing your margins, From FOH to BOH.

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Behind the Scenes at Brunch

Modern Restaurant Management

Chef and Co-Owner Neil Kleinberg narrates the BOH action. Operations behind the scenes BOH BOH management Bon apetit Clinton Street Bakery morning rush

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Restaurant Owners: How to Improve the FOH BOH Relationship

Benchmarque

As a restaurant manager or business owner, you play a significant role in employee satisfaction, retention and productivity. According to performance management company Gallup , managers account for up to 70% of the variance in employee engagement. Want to boost performance at your restaurant?

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Five Ways Your BOH Operations Platform Helps Your Restaurant Scale

Crunchtime

Your restaurant's long-term success relies on its ability to scale. Do you have the tools to ensure your scalability? When your restaurant scales, it's adding to its workload. It's increasing restaurant locations, employees, vendors, equipment -- everything! A system that scales well will be able to maintain or even increase its level of performance or efficiency when tested by larger operational demands.

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Why E-Learning is Critical for BOH Management Training

Crunchtime

Professional trainers will tell you that to achieve consistent results you must take a consistent approach. food operations management labor operations management

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Six Trends to Expect from Back of House in 2022

Modern Restaurant Management

However, BOH technology has long been at the bottom of the list for many operators. Front of house tools will take a backseat in ghost kitchens while BOH will continue to manage inventory, purchasing, scheduling, recipe costing, and more.

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Cleanliness and Hygiene: The Perfect Pairing for Restaurants

Modern Restaurant Management

With this expected influx on the horizon, it’s important that your restaurant takes stock of proper cleaning and hygiene measures for key front-of-house (FOH) and back-of-house (BOH) areas. BOH Processes Gain Visibility in FOH Areas.

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Restaurant Modernization — It’s More than Customer-Facing Tech

Modern Restaurant Management

Equipment Operations BOH restaurant tech BOH technology Restaurant TechnologyYou may be tired of hearing it, but the restaurant business will never go back to the old way of doing things. Customer demand and hygiene anxiety has already made sure of that.

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21 Restaurant Interior Design & Decor Ideas to Inspire You in 2021

Touch Bistro

Finance & Operations BOH FOHTo offer a truly immersive dining experience, let your guests indulge more than just their taste buds the next time they visit your restaurant.

2021 103
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How to Onboard Restaurant Staff: A New Hire Checklist for Restaurant Employees

Touch Bistro

Both front-of-house (FOH) and back-of-house (BOH) staff will benefit from having first-hand experience with your menu. Labor BOH FOHA new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved.

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A 2021 Guide to Kitchen Staffing During the Back of House Labor Shortage

Touch Bistro

Labor BOHThe kitchen is the heart of any restaurant, which means you can’t run a successful venue without adequate kitchen staffing. The challenge is, the restaurant industry has been struggling with a shortage of chefs and other back of house staff for several years now.

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Cultivate Relations between Chef and FOH Staff

Lavu

FOH can relay customer requests fast and in real time, giving the BOH time to adjust. . The FOH team, especially, is different from the BOH in that they enjoy interpersonal communications. Thank both the FOH and BOH teams for their efforts, especially after a hard, relentless shift.

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104 Culinary Terms You Should Know: A Complete List for Restaurants

Touch Bistro

If you’re a chef trying to communicate with fellow back of house (BOH) team members but are using culinary terms you’ve made up, you’re creating a recipe for disaster. Back of house (BOH): The back of the restaurant, where the kitchen, offices, and storage are located.

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How to Calculate your Restaurant Turnover Rate & Reduce Employee Turnover

Touch Bistro

Labor BOH FOH ReportingSeasoned restaurateurs understand the importance of tracking their restaurant turnover rate. That’s because the restaurant industry is notorious for high employee turnover.

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What Does 86 Mean? Definition, History and More

7 Shifts

At some point when you were dining in a restaurant, you may have heard the BOH staff shout “86” and the name of a menu item to the waiters. For instance, BOH staff may use it to communicate in any interaction they have. If the BOH staff is constantly shouting “86!”

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The Guide to Equitable Restaurant Tip Payout Methods & Systems

7 Shifts

FOH, BOH. Ensures that BOH staff receives a share of tips. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees effectively bridge the wage gap between FOH and BOH workers.

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7shifts Employee Resources Hub

7 Shifts

BOH Resources. Restaurant Lingo: FOH, BOH & General Terms : The restaurant industry is loaded with slang. From clopen to FOH to BD and BOH, read on for meanings to the most common restaurant lingo. Welcome to our Employee Resources Hub!

2022 195
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How to Benefit from Your Restaurant Operations Platform's "Suggested Order" Feature

Crunchtime

A quality BOH food operations platform will have a "Suggested Order" feature that can help you keep your inventory levels balanced. No one wants to run out of inventory. Having to tell customers "sorry, we're out of that," especially during a busy period, can hurt your brand's reputation.

BOH 101
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5 Ways to Develop Your Restaurant's Tip Strategy, According to Experts

7 Shifts

Take care of your BOH. Destination Unknown Restaurants makes an effort to pay the BOH as much as they can, and they're in the process of figuring out how to get the entirety of their team on salary.

2022 195
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Food Delivery Ideas: How to Deliver Food While Maximizing Your Restaurant’s

7 Shifts

Many have POS integrations and can automate tickets for the back-of-house (BOH) team. Even as many restaurants around North America reopen for on-premise dining, many customers will continue to opt for off-premise dining options.

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Your 7-Step Guide to Reopening Your Restaurant

7 Shifts

If you’re relying more heavily on takeout & delivery, and those channels stay strong even after reopen, then you’ll need more BOH staff to keep up with order demand.

2020 310
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Kitchen Pre Shift Meeting Form

Chef's Resources

How to Run a Restaurant Pre Shift Meeting Every restaurant should have a daily pre-shift meeting before each service and ideally you would have one for the kitchen and a separate one for the front of the house, because the BOH and FOH teams have different challenges and priorities.

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How to Create an Effective Restaurant Onboarding Process

7 Shifts

Your back-of-house (BOH) team should also have some basic customer service training. While interacting with customers isn't the BOH team's primary role, every employee should be able to exhibit the restaurant’s culture through customer service.

2020 269
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How Technology Can Revolutionize Your Back-of-House 

Transact

Read on to learn three ways upgrading your BOH technology can benefit your foodservice operation. . based quick-serve concept that instituted a comprehensive BOH automation system reduced average inventory time from four hours to less than one. While implementing BOH technology can’t guarantee your employees will stick around for the long haul, it can simplify the onboarding process.

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How to Effectively Sanitize & Clean Your Restaurant

7 Shifts

Create (or update) your cleaning task list for both FOH and BOH staff to double down on sanitization in your restaurant. Your cleaning checklist should cover the entire restaurant—from FOH to BOH. Let’s face it—chefs are clean freaks. Who can blame them?

2020 290
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9 Restaurant Job Interview Questions to Ask in 2020

7 Shifts

BOH Ask potential chefs, cooks , dishwashers, and bussers these questions in job interviews. Why it’s important to ask: If a BOH candidate can’t handle the heat , they should stay out of your kitchen! What’s the most impactful decision a restaurateur has to make?

2020 273
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How Restaurants are Evolving Labor with Third-Party Delivery in 2021

7 Shifts

Before the pandemic, shifts in FOH, BOH, and others (managers, drivers,) were split fairly evenly. Hybrid roles outside of the traditional BOH and FOH now make up half of all shifts scheduled. The restaurant industry will look back on 2020 as the spark that changed how it does business.

2021 195
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7 Kitchen Management Tips to Guarantee Back of House Serenity

7 Shifts

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. Tips for Creating a Great BOH Environment There are two kinds of actions you can take to change your kitchen culture: less-formal changes that you implement at the team level, and more programmatic changes that come from the owner or corporate headquarters.

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Employee Engagement Best Practices for Restaurants

7 Shifts

Alternatively, you can have separate competitions for front-of-house (FOH) and back-of-house (BOH) staff to make the competition more equitable. For example, FOH staff can compete on revenue generated while BOH staff can compete on ticket speed.

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Managing Your Restaurant’s Maintenance & Sanitization During COVID-19

7 Shifts

Consider specialty sanitization services In addition to hourly sanitization of all high-contact surfaces (FOH and BOH), ensuring you have access to professional specialty sanitization will provide more confidence and peace of mind to your staff and guests.

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How to Drastically Cut Expenses in Your Restaurant (and Stay Profitable During COVID-19)

7 Shifts

During the COVID-19 situation, evaluate how many BOH staff you need to keep up with delivery and takeout demand. Under this new paradigm you would not need FOH staff and may only need a few BOH staff.

2020 310
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5 Reasons You need Platform Restaurant Management Software (Sponsored)

Modern Restaurant Management

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets.

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The 11 Employee Scheduling Best Practices + Tips for Restaurants

7 Shifts

It seems you're always either understaffed or overstaffed, either FOH or BOH , at the worst times. Employee scheduling for your restaurant can be the most stressful part of your job.

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Restaurants Beat Labor Crisis with Daring New Wage Structure

Cheetah

Increasing wages, gradually introducing automatic gratuity, sharing the tip pool with back-of-the-house (BOH) employees, improving the working conditions, investing in cross-training, and reducing staff are all good solutions. Sharing the Tip Pool with BOH. Reading Time: 9 minutes.

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Restaurant Operations Overview: What You Need to Know

7 Shifts

For example, during the 3-5 pm time frame, cleanup might include a thorough cleaning of kitchen areas by the BOH team and a floor sweeping and sanitization of tables in the front of the house. All tasks in a restaurant are interconnected.

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20 Restaurant Skills You'll Quickly Learn on the Job (Updated)

7 Shifts

Recommended Reading: Restaurant Lingo & Slang Guide for FOH and BOH. Working in a restaurant is something more than 11 million people in the United States do. It's one of the most hands-on jobs you can have - and equips employees with an abundance of restaurant skills as a result.

2022 311