7 Shifts

SEPTEMBER 1, 2022

Or, if you've worked in a restaurant as a chef, line cook, or as part of the FOH (front-of-house), you may have used this hospitality term yourself. Food runners fluctuate between the front and back of the house, and are likely to be the messenger that communicates what is 86'd from BOH to FOH. Keeping enough inventory on hand.

Definition 350

Definition BOH FOH Front of House 350

ChowNow

SEPTEMBER 6, 2024

For example, a server who knows they have opportunities for promotion to FOH manager is more likely to remain motivated and loyal. With high expectations for service, the FOH manager coordinates closely with servers and bartenders to deliver an exceptional dining experience.

Hiring 78

Hiring FOH Fine Dining Recruiting 78

Modern Restaurant Management

JULY 18, 2024

Food industry managers should maintain regular check-ins with their FOH and BOH team members, providing constructive feedback and actively listening to employees' concerns. This sets a positive example for the FOH and BOH alike. Communication Open and honest communication is essential in preventing burnout.

Management 189

Management Management FOH BOH 189

7 Shifts

JANUARY 10, 2024

Getting buy-in from FOH staff is crucial, especially servers. There are advantages and disadvantages to using each method: Pros Cons Service Charge Guaranteed percentage for every cover More control over how money is used for staff (e.g., The decision ultimately depends on your finances, your staff, and your guests.

FOH 221

FOH Front of House Customer Service Back of House 221

7 Shifts

SEPTEMBER 20, 2022

FOH Resources. Restaurant Lingo: FOH, BOH & General Terms : The restaurant industry is loaded with slang. From clopen to FOH to BD and BOH, read on for meanings to the most common restaurant lingo. Five experts explain the most important qualities for you to grow. Stuff you should know.

FOH 195

FOH BOH Social Media Fine Dining 195

7 Shifts

AUGUST 21, 2024

With tableside ordering for your front-of-house staff and a kitchen display system for your back-of-house team, communication between FOH and BOH can be automatic and instantaneous. For example, you can facilitate communication between your front-of-house and back-of-house teams through your restaurant’s POS.

Communication 370

Communication Front of House Back of House Mobile Ordering 370

7 Shifts

JANUARY 10, 2024

Getting buy-in from FOH staff is crucial, especially servers. There are advantages and disadvantages to using each method: Pros Cons Service Charge Guaranteed percentage for every cover More control over how money is used for staff (e.g., The decision ultimately depends on your finances, your staff, and your guests.

FOH 195

FOH Front of House Customer Service Back of House 195

TastyIgniter

MAY 12, 2024

This blog post provides valuable insights on how to improve restaurant excellence by focusing on both front-of-house (FOH) and back-of-house (BOH) operations.

Front of House 68

Front of House Back of House FOH BOH 68

7 Shifts

MAY 25, 2020

Create (or update) your cleaning task list for both FOH and BOH staff to double down on sanitization in your restaurant. Your cleaning checklist should cover the entire restaurant—from FOH to BOH. Create task items for each high-traffic surface (doors, chairs, etc.), Guest and employee restrooms. Service station, bar, and counters.

FOH 306

FOH BOH Kitchen Safety Cash Management 306

Wasserstrom

AUGUST 31, 2023

This pressure may lead to setting unrealistic expectations for their front-of-house (FoH) and back-of-house (BoH) employees to stay ahead of the competition. The restaurant industry is a competitive one. Management and owners are under pressure to keep their restaurants profitable.

Management 119

Management Management Front of House FOH 119

7 Shifts

JUNE 23, 2020

Aside from all these cons, one of the biggest cons of self-delivery is needing labor to manage and run this new part of your business to set up the next section Converting your staff to in-house delivery drivers One solution to contain the cost of self-delivery is to convert your FOH to your restaurant’s delivery drivers.

FOH 370

FOH Delivery Insurance Back of House 370

7 Shifts

JANUARY 14, 2021

Read more: How to Turn Your FOH Staff into Delivery Drivers The Future of Restaurant Labor Management COVID-19 has changed the restaurant space forever making the restaurant industry look far different today than it did a year ago. Before the pandemic, shifts in FOH, BOH, and others (managers, drivers,) were split fairly evenly.

2021 195

2021 Delivery Front of House FOH 195

7 Shifts

MAY 1, 2020

Delivery: employ FOH staff to deliver the meal kits to your diners Frequency: will you offer a one-time meal kit designed to last a few meals? Give special consideration to perishable items, as these can create unique liability issues for your restaurant. Taco meal kits! ?? A weekly meal kit subscription?

FOH 357

FOH Online Ordering Delivery Food Order 357

Modern Restaurant Management

MARCH 30, 2022

With this expected influx on the horizon, it’s important that your restaurant takes stock of proper cleaning and hygiene measures for key front-of-house (FOH) and back-of-house (BOH) areas. BOH Processes Gain Visibility in FOH Areas. Don't Put Restrooms on the Back Burner.

BOH 187

BOH FOH Kitchen Safety Front of House 187

7 Shifts

APRIL 28, 2020

Your restaurant can employee FOH staff (who may not be working much) as delivery drivers and charge a delivery fee for ordersYou can charge a delivery fee on each order to go to the restaurant, —plus your FOH staff could benefit directly from tips.

Online Ordering 310

Online Ordering Ordering FOH Food Safety 310

7 Shifts

FEBRUARY 18, 2020

We’re taking a deep dive into waitmares to explain why they’re bad, what the restaurant industry can learn from them, and how you can reduce your front-of-house (FOH) team’s work anxiety to boost engagement—and sweet dreams. When employee engagement and wellbeing wane, job performance, customer happiness, and the bottom line suffer.

Employee Relations 392

Employee Relations FOH Back of House Front of House 392

Modern Restaurant Management

MARCH 28, 2022

These commercial kitchens, without any traditional FOH space or staff, are making it easier to streamline delivery. And robots are being seen in more places, both for delivery and in the BOH, while kiosks augment FOH. To meet this evolution, restaurant operators are investing in new and reimagined spaces. billion in five years.

2022 212

2022 FOH BOH Recruiting 212

Modern Restaurant Management

MAY 8, 2024

Particularly at QSRs, there is indication that customers may welcome entirely AI-driven FOH experiences. Particularly at QSRs, there is indication that customers may welcome entirely AI-driven FOH experiences. We’ve seen time and again that AI can’t yet stand on its own in FOH customer service.

Mobile Ordering 193

Mobile Ordering Front of House Customer Service FOH 193

7 Shifts

NOVEMBER 12, 2020

Run through difficult customer situations with new front-of-house (FOH) staff to ensure they won’t crack under pressure. You can create one training manual that contains information about every role in the restaurant, create separate manuals for the BOH and FOH teams, or create separate manuals for each role.

FOH 257

FOH BOH Food Safety Customer Service 257

Food Business

DECEMBER 17, 2019

And then choose FOH (front of house) only, or FOH and BOH (back of house) training, to ensure everyone is gaining new skills. An example I have seen in FOH trainings, is a bar training. When I work with clients I facilitate the workshop , knowing the intention is shared.

Workshop 130

Workshop FOH Front of House BOH 130

Modern Restaurant Management

JUNE 29, 2020

For FOH: Assure front of house staff that you are complying with or exceeding all regulatory local, state and federal rules and regulations. less interaction with guests, they do have plenty of interaction with FOH staff. So, if someone from FOH gets sick, they too are vulnerable. Here's some of their advice.

FOH 215

FOH Kitchen Safety BOH Food Safety 215

7 Shifts

AUGUST 5, 2020

Will you hire in-house drivers, use third party drivers, or cross train your front-of-house (FOH) staff to double as drivers ? Determine who will be responsible for delivering orders to customers. Use the 7shifts scheduling and labor budgeting tools to ensure that you carry out and delivery team is working efficiently.

Delivery 310

Delivery Food Email Marketing Front of House 310

Benchmarque

DECEMBER 15, 2019

As a restaurant manager or business owner, you play a significant role in employee satisfaction, retention and productivity. According to performance management company Gallup , managers account for up to 70% of the variance in employee engagement. Want to boost performance at your restaurant?

FOH 52

FOH BOH Front of House Back of House 52

7 Shifts

AUGUST 7, 2020

What to look for: Look for a solution that keeps guests a top priority and supports the short-staffed FOH team — like the manager stepping in to work the role (this is where cross-training comes in handy!) Why it’s important to ask: This question gives you insight into the candidate’s problem solving skills. Why do you want to work here?

2020 264

2020 Kitchen Safety FOH BOH 264

7 Shifts

NOVEMBER 16, 2021

It could also incentivize other FOH employees like bartenders and bussers to work faster and alongside highly-tipped servers in hopes of earning a portion of their gratuities. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees is an effective way to bridge the wage gap between FOH and BOH workers.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Modern Restaurant Management

MAY 6, 2021

But the bad news is they are having trouble hiring and filling positions across the board for cooks, servers, FOH and BOH positions. In the past, hiring managers have been too rigid wanting a candidate to have a certain number of years of experience in FOH or BOH or in the kitchen.

Hiring 197

Hiring FOH BOH Coaching 197

Modern Restaurant Management

FEBRUARY 6, 2023

Don’t let your FoH team get called for Delay of Game when customers need ordering assistance. If you’ve got a good game plan, with some well-scripted plays… you’ll be celebrating a “penalty-free” weekend with increased profits! Here are coaching tips to get your team ready for a super weekend in your bar.

Bar 189

Bar FOH Coaching Brewery 189

7 Shifts

JANUARY 7, 2020

Alternatively, you can have separate competitions for front-of-house (FOH) and back-of-house (BOH) staff to make the competition more equitable. For example, FOH staff can compete on revenue generated while BOH staff can compete on ticket speed. How can you afford bonuses?

Employee Relations 327

Employee Relations FOH BOH Certification 327

7 Shifts

DECEMBER 16, 2020

Within 7shifts, we’re also seeing trends that move away from a traditional BOH and FOH split, and more to non-traditional roles like delivery and more management being scheduled. It's the future to me, and we all have to accept it.

Back of House 235

Back of House FOH Front of House Point of Sale 235

Modern Restaurant Management

MARCH 10, 2021

Where a KDS helps operational efficiencies in the BOH, waitlisting and seating management technology assists your front-of-house (FOH) in the same way. Waitlist Management – Just as above, good FOH tech provides waitlist management with real-time values. Waitlist & Seating Management.

Management 189

Management Management BOH Front of House 189

Modern Restaurant Management

JUNE 25, 2024

The chef was patient with me (for the most part) and patient with the rest of the crew, both FOH and BOH. . "He had the experience and the résumé of someone like Carmy and I knew nothing about restaurants. 9 Park and other established Boston restaurants.”

Front of House 179

Front of House Back of House Employee Relations FOH 179

Restaurant365

JUNE 15, 2021

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. If you can unify your FOH and BOH data, you can contribute to a healthier restaurant profitability in the long-term.

BOH 78

BOH FOH Point of Sale Back of House 78

Goliath Consulting

APRIL 10, 2023

HVAC Tips Maintain your BOH and FOH With your back of the house refrigeration maintenance scheduled, it is time to take a look at the front of the house preparation. Are the thermometers calibrated and the refrigeration levels adequate? It is also important to keep in mind that DIY repairs can risk your units’ warranties.

Front of House 154

Front of House FOH BOH Back of House 154

7 Shifts

JULY 29, 2020

FOH Care for customer wellbeing. If you’re considering asking FOH staff to work as delivery drivers , make sure they have valid drivers’ licenses, access to cars that are in good condition, car insurance, and clean driving records. Able to carry out traditional restaurant manager skills and responsibilities.

Recruiting 242

Recruiting Kitchen Safety Employee Relations Food Safety 242

Modern Restaurant Management

JUNE 15, 2020

There are several considerations that owners and managers must take when establishing new cleaning procedures, including: Frequency – Enhanced cleaning and disinfection, in both front-of-house (FOH) and back-of-house (BOH) areas, will reduce the spread of potentially harmful germs throughout the restaurant.

FOH 179

FOH BOH Food Safety Front of House 179

Modern Restaurant Management

MAY 14, 2024

One hourly FOH employee, one hourly BOH employee, and one salaried manager. Mostly that we cannot do too much outreach to employees to help them truly understand the structure, vesting and payout of their shares.

Sustainability 188

Sustainability FOH BOH Take-out 188

7 Shifts

AUGUST 20, 2024

Additionally, FOH servers enjoyed a pay raise of around 25% to 30% because the company can cover the floor with six servers instead of 16, allowing staff to earn more every shift. Not having to wait to do the administrative work of cashing out, that’s better for everyone,” Kevin Healy, HOUSEpitality Restaurant Group owner, said.

Fast Casual 221

Fast Casual Online Ordering Fine Dining Seating 221