How to Turn Your FOH Staff into Delivery Drivers

7 Shifts

Not only will you be able retain your FOH staff during COVID-19, but you’ll also be able to keep that 20-30% that third-party apps were taking from your margins. There are many things to consider when pivoting to in-house delivery and converting your FOH staff into your drivers.

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Cultivate Relations between Chef and FOH Staff

Lavu

This is nowhere as obvious as the relations between chef and FOH staff. . While the chef benefits from the independence, this kind of rock-stardom has proven to have a bad affect on FOH performances and the overall guest experience. . Success Tips restaurant foh and boh relations

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FOH vs. BOH Restaurant Trends

Black Box Intelligence

In many restaurants the front of house (FOH) and back of house (BOH) can seem like two completely different worlds. In many restaurants, FOH staff are balancing on-premise diners with an influx of to-go customers and delivery drivers, while workers in BOH positions are dealing with an increase in orders and managing the logistics of plating and packaging them properly. Data can help you navigate through the complexities of FOH vs. BOH operations.

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FOH vs. BOH Restaurant Trends

Black Box Intelligence

In many restaurants the front of house (FOH) and back of house (BOH) can seem like two completely different worlds. In many restaurants, FOH staff are balancing on-premise diners with an influx of to-go customers and delivery drivers, while workers in BOH positions are dealing with an increase in orders and managing the logistics of plating and packaging them properly. Data can help you navigate through the complexities of FOH vs. BOH operations.

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Maximize Your Profit Margins

Speaker: Shawn Imbeault and Geoff Loukes, Sculpture Hospitality

In the past year, we've learned that maximizing margins can determine whether your restaurant stays afloat when times get hard. Join Shawn Limbeault and Geoff Loukes, in this master class that will take you through the best practices of maximizing your margins, From FOH to BOH.

Essential FOH Restaurant KPIs That Increase Profitability, Part 1

Restaurant365

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Tracking key FOH metrics can help provide a path to healthy revenue levels. Optimizing your BOH and FOH metrics boosts the efficiency of your labor and food spending.

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Front Of House (FOH) Vs. Back Of House (BOH): What’s The Difference?

Sling

For a restaurant to run smoothly and efficiently, you should divide activities into two parts: front of house (FOH)/back of house (BOH). What’s the difference between FOH and BOH, and how can controlling the two help your business improve? What Is Front Of House (FOH)?

21 Restaurant Interior Design & Decor Ideas to Inspire You in 2021

Touch Bistro

Finance & Operations BOH FOHTo offer a truly immersive dining experience, let your guests indulge more than just their taste buds the next time they visit your restaurant.

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How to Onboard Restaurant Staff: A New Hire Checklist for Restaurant Employees

Touch Bistro

Both front-of-house (FOH) and back-of-house (BOH) staff will benefit from having first-hand experience with your menu. Labor BOH FOHA new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved.

How to Calculate your Restaurant Turnover Rate & Reduce Employee Turnover

Touch Bistro

Labor BOH FOH ReportingSeasoned restaurateurs understand the importance of tracking their restaurant turnover rate. That’s because the restaurant industry is notorious for high employee turnover.

The Guide to Equitable Restaurant Tip Payout Methods & Systems

7 Shifts

Servers, sometimes other FOH staff. FOH, BOH. Servers, other FOH staff. All servers or cashiers, other FOH staff. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees effectively bridge the wage gap between FOH and BOH workers.

2022 308

What Does 86 Mean? Definition, History and More

7 Shifts

Or, if you've worked in a restaurant as a chef, line cook, or as part of the FOH (front-of-house), you may have used this hospitality term yourself. The FOH staff may use that term with other staff, especially when coordinating with the BOH, but will likely avoid this language with patrons.

How To Increase Tips in Hospitality Jobs

Benchmarque

FOH Study & Work Work & Holiday Learning Centre CandidateLets just take a moment to talk about tips, because hospitality staff in Australia should not expect to be tipped for just doing their job.

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7shifts Employee Resources Hub

7 Shifts

FOH Resources. Restaurant Lingo: FOH, BOH & General Terms : The restaurant industry is loaded with slang. From clopen to FOH to BD and BOH, read on for meanings to the most common restaurant lingo. Welcome to our Employee Resources Hub!

2022 195

How to Make Coffee, the Basics: Video

Benchmarque

FOH Video Learning Centre CandidateDid you know that nearly half of Australians are coffee drinkers ? From flat whites to long blacks, from a macchiato to the cappuccino, crafting coffee is an Aussie art form and an essential skill for many of today's hospitality employees. If you have an interest to be a barista, this quick video gets you back to basics, with a few tricks thrown in for a beautiful, mouthwatering cup of coffee.

2019 59

Ways to Earn Money Outside of an Office

Benchmarque

FOH Study & Work Candidate Brand Hospitality Bartending Hospitality Jobs Bartenders Sydney Hospitality Jobs BaristasWe partnered with 5Why on our previous campaign, Humans of Hospo, featuring Kylie Javier Ashton (Momofuku Sei?bo), bo), Jared Merlino (Lobo, Kittyhawk, Big Poppa’s), and Brooke Adey (Chiswick, Bea). While 5Why continues to share content on everything from travel and entertainment to wellbeing and health, and career advice.

2019 59

Server Duties: 4 Restaurant Server Side Work Tasks and Best Practices for Managing Them

7 Shifts

However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye. Film training videos and share them with FOH staff via your communications tool so they can reference them as needed.

RESTAURANTS WORKSHOPS

Food Business

And then choose FOH (front of house) only, or FOH and BOH (back of house) training, to ensure everyone is gaining new skills. An example I have seen in FOH trainings, is a bar training.

How to Effectively Sanitize & Clean Your Restaurant

7 Shifts

Create (or update) your cleaning task list for both FOH and BOH staff to double down on sanitization in your restaurant. Your cleaning checklist should cover the entire restaurant—from FOH to BOH. Let’s face it—chefs are clean freaks. Who can blame them?

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How Restaurants are Evolving Labor with Third-Party Delivery in 2021

7 Shifts

Read more: How to Turn Your FOH Staff into Delivery Drivers The Future of Restaurant Labor Management COVID-19 has changed the restaurant space forever making the restaurant industry look far different today than it did a year ago.

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Food Delivery Ideas: How to Deliver Food While Maximizing Your Restaurant’s

7 Shifts

Will you hire in-house drivers, use third party drivers, or cross train your front-of-house (FOH) staff to double as drivers ? Even as many restaurants around North America reopen for on-premise dining, many customers will continue to opt for off-premise dining options.

Kitchen Pre Shift Meeting Form

Chef's Resources

How to Run a Restaurant Pre Shift Meeting Every restaurant should have a daily pre-shift meeting before each service and ideally you would have one for the kitchen and a separate one for the front of the house, because the BOH and FOH teams have different challenges and priorities.

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The Best Online Ordering Platforms to Keep Your Restaurant Running

7 Shifts

Your restaurant can employee FOH staff (who may not be working much) as delivery drivers and charge a delivery fee for ordersYou can charge a delivery fee on each order to go to the restaurant, —plus your FOH staff could benefit directly from tips.

How to Create an Effective Restaurant Onboarding Process

7 Shifts

Run through difficult customer situations with new front-of-house (FOH) staff to ensure they won’t crack under pressure. Incorporate information about frequent customers or customer types so that FOH staff know how to ensure these guests have great experiences.

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Restaurant Tip Outs Guide: Methods, Tip Splitting, Pooling, and More

7 Shifts

It could also incentivize other FOH employees like bartenders and bussers to work faster and alongside highly-tipped servers in hopes of earning a portion of their gratuities. Tip Pooling by FOH & BOH.

4 Ways to Pivot Your Restaurant’s Business Model During COVID-19

7 Shifts

Delivery: employ FOH staff to deliver the meal kits to your diners Frequency: will you offer a one-time meal kit designed to last a few meals? It’s no surprise that restaurants have been hit hard during the COVID-19 health crisis.

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Critical BOH Restaurant KPIs That Optimize Labor Costs and CoGs, Part 2

Restaurant365

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. Want to know more about FOH data?

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Your 7-Step Guide to Reopening Your Restaurant

7 Shifts

You may even need to bring on more FOH staff to act as your delivery drivers if you’re offering direct. It’s been months since restaurants across the US, Canada, and beyond were forced to shutter their dining areas in the wake of the COVID-19 outbreak.

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What can we learn from "Waitmares"?

7 Shifts

We’re taking a deep dive into waitmares to explain why they’re bad, what the restaurant industry can learn from them, and how you can reduce your front-of-house (FOH) team’s work anxiety to boost engagement—and sweet dreams.

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9 Restaurant Job Interview Questions to Ask in 2020

7 Shifts

What to look for: Look for a solution that keeps guests a top priority and supports the short-staffed FOH team — like the manager stepping in to work the role (this is where cross-training comes in handy!) What’s the most impactful decision a restaurateur has to make?

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Employee Engagement Best Practices for Restaurants

7 Shifts

Alternatively, you can have separate competitions for front-of-house (FOH) and back-of-house (BOH) staff to make the competition more equitable. For example, FOH staff can compete on revenue generated while BOH staff can compete on ticket speed.

How The Snug Took Control of Labor and Evolved Their Restaurant

7 Shifts

Within 7shifts, we’re also seeing trends that move away from a traditional BOH and FOH split, and more to non-traditional roles like delivery and more management being scheduled.

2020 254

Managing Your Restaurant’s Maintenance & Sanitization During COVID-19

7 Shifts

Consider specialty sanitization services In addition to hourly sanitization of all high-contact surfaces (FOH and BOH), ensuring you have access to professional specialty sanitization will provide more confidence and peace of mind to your staff and guests.

Cleanliness and Hygiene: The Perfect Pairing for Restaurants

Modern Restaurant Management

With this expected influx on the horizon, it’s important that your restaurant takes stock of proper cleaning and hygiene measures for key front-of-house (FOH) and back-of-house (BOH) areas. BOH Processes Gain Visibility in FOH Areas.

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5 Ways to Develop Your Restaurant's Tip Strategy, According to Experts

7 Shifts

Since Michigan allows tip sharing (excluding salaried managers), Miss Kim starts both FOH and BOH staff at the same wage. If you walked down Valencia Street in San Francisco and polled ten restaurants on how they managed tips , there's a good chance they would each say something different.

2022 195

Lessening Employee Anxiety as Restaurant Doors Open

Modern Restaurant Management

For FOH: Assure front of house staff that you are complying with or exceeding all regulatory local, state and federal rules and regulations. less interaction with guests, they do have plenty of interaction with FOH staff. So, if someone from FOH gets sick, they too are vulnerable.

The restaurant industry needs to step up for women. We asked four leaders how to do it.

7 Shifts

And how many of those women work in the FOH rather than the BOH? At Hopdoddy, they use an open kitchen concept so that the FOH and BOH are more integrated. When I was 16, my 21-year-old coworker at a well-known fast-food chain asked for my phone number.

2022 195

The 11 Employee Scheduling Best Practices + Tips for Restaurants

7 Shifts

It seems you're always either understaffed or overstaffed, either FOH or BOH , at the worst times. Employee scheduling for your restaurant can be the most stressful part of your job.

20 Restaurant Skills You'll Quickly Learn on the Job (Updated)

7 Shifts

Recommended Reading: Restaurant Lingo & Slang Guide for FOH and BOH. Working in a restaurant is something more than 11 million people in the United States do. It's one of the most hands-on jobs you can have - and equips employees with an abundance of restaurant skills as a result.

2022 311

Restaurant Operations Overview: What You Need to Know

7 Shifts

For prep, cooks would restock their work stations and FOH staff might prep tables and utensils for the first dinner guests. For example, consider: Integrating pre-shift meetings for the FOH and BOH crews to interact with each other before each shift.