Modern Restaurant Management
MAY 30, 2023
In February 2023, our Revenue Management Solutions (RMS) data analytics team advised on the benefits of attracting and keeping frequent diners. According to our Q1 2023 survey , frequent users were not just visiting QSRs; they planned to keep visiting. These raring-to-dine customers were twice as likely as other respondents to increase their future visits.
Perfect Daily Grind
FEBRUARY 28, 2023
For the majority of roasters, it’s never been as important to stay competitive. With rising energy and labour costs, coffee businesses’ margins are as tight as ever. However, it’s still imperative that roasters continue to sell a variety of coffees to suit a number of consumer taste preferences. But alongside this, roasters also need to make sure all their coffee stays fresh – no matter how many they are selling at any given time.
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EATER
MAY 26, 2023
A protest against child labor outside a Popeyes in Oakland, CA | Fight for $15 Over the past few years child labor violations have surged across the food industry. Why? If it seems like child labor has been in the news a lot lately, that’s because it has. In recent months, a number of companies, many of them in the food industry, have been accused of violating federal and state labor laws by allowing children to work long hours in sometimes hazardous conditions.
Restaurant Business
MAY 31, 2023
In restaurants, one persisting issue operators are facing is labor. Hiring and retaining staff have been challenges in recent years, and labor costs are on the rise as well. Additionally, an increased focus on cleanliness and food safety has been top of mind for both operators and consumers alike. Some operators are facing these challenges with innovation, however—adding automation as well as incorporating more digital offerings that help reduce staff intervention in processes are becoming more
Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation
Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.
The Salt
JANUARY 21, 2023
Across social media, headlines this week said that single use coffee pods may be more climate friendly than other ways of making coffee. That may not be the case, based on the science. (Image credit: Gene J.
Restaurateur Connection brings together the best content for restaurateur professionals from the widest variety of industry thought leaders.
Modern Restaurant Management
FEBRUARY 22, 2023
Ask any restaurant owner for their main pain point and the likely response will be: staffing. Modern Restaurant Management (MRM) magazine asked hiring expert Sid Upadhyay, co-founder and CEO of Wizehire for his advice on best practices for hiring and retention. What do you see as key challenges of restaurant hiring right now? What are the biggest pain points and have they changed due to the pandemic?
Modern Restaurant Management
MARCH 3, 2023
In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. A Return to Normal The National Restaurant Association released its 2023 State of the Restaurant Industry report, which examines key factors impacting the industry including the current state of the economy, operations, workforce, and
Modern Restaurant Management
MAY 15, 2023
Less than two decades ago, restaurant-quality meal delivery was largely limited to pizza and Chinese takeout. Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. Consumers crave convenience. As such, implementing a robust food delivery and takeout service has become critical for restaurants’ longevity and success.
Perfect Daily Grind
FEBRUARY 5, 2023
In many coffee-producing countries around the world, there are a number of ways in which farms are operated and managed. Understandably, this has a significant impact on how coffee is processed and sold, as well as the prices that farmers receive. Two of the most widespread coffee farming models are estates and co-operatives. The former is simply a coffee farm (usually a large one) which generally processes and sells its coffee alone.
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Perfect Daily Grind
MAY 7, 2023
For any specialty coffee roaster, one of the key factors to running a successful business is a continuous supply of fresh green coffee. Naturally, without this, roasters are unable to sell high-quality roasted coffee. Sourcing and buying green coffee is certainly a big part of this, but efficient inventory management is also paramount. When stored and used improperly, green coffee will quickly lose its freshness, and thereby its quality as well.
Perfect Daily Grind
FEBRUARY 15, 2023
For many baristas, a passion for high-quality coffee and excellent customer service is what drives them to work in specialty coffee. Alongside this, many develop a number of technical skills to help them succeed in their job role – as well as in the coffee sector more widely. However, the barista career journey in the specialty coffee industry is rightly a major discussion point.
Perfect Daily Grind
FEBRUARY 27, 2023
The Middle East has one of the oldest coffee cultures in the world. In fact, traditional arabic coffee (also known as qahwa coffee ) received UNESCO Intangible Cultural Heritage status in 2015. Alongside its historical and cultural significance, the Middle East’s coffee sector has been flourishing in recent years. According to data from Project Café Middle East 2023, the Middle East and North Africa (MENA) branded coffee shop market grew by 10.5% over the last 12 months.
Perfect Daily Grind
FEBRUARY 20, 2023
Robusta accounts for approximately 30% to 40% of the global coffee supply; countries like Vietnam, Brazil, and Indonesia are the largest producers of robusta in the world. Robusta makes up as much as 95% of Vietnam’s annual coffee production , while Reuters reported in May 2022 that Brazil’s robusta production was set to increase by 4.1% last year. The latter is an indication that global demand for robusta has been increasing in recent months – thanks in part to rising arabica prices in 2021 and
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Artificial Intelligence continues to dominate conversations around technology. The transformative potential for this technology is massive. Virtually no industry is siloed from the possibilities of artificial intelligence, including restaurants. All new technologies come with a degree of uncertainty. Considering AI’s disruptive potential, many in the restaurant industry have feelings ranging from curiosity to concern regarding what these advancements might mean for the workers powering restauran
Perfect Daily Grind
MARCH 21, 2023
There are many actors involved in the coffee supply chain. From producers to traders to roasters to baristas, every industry professional adds value to the coffee sector. However, there are also a number of intermediaries in the coffee supply chain, including those who mill, transport, and export coffee in producing countries. And while these actors can certainly play an important role, their presence in the supply chain can often mean that producers end up receiving a smaller percentage of the
Perfect Daily Grind
MAY 28, 2023
Over the past few years, the global coffee industry has undergone many changes. One of the most prominent is an increasing move towards automation and technology. During this period, we have seen the uptake of automated systems and technologies grow across every level of the coffee supply chain – from production to roasting to brewing. And while the skills and expertise of industry professionals are still an essential part of specialty coffee, it’s safe to say that relying on technology only ser
Perfect Daily Grind
FEBRUARY 13, 2023
Liberia is a West African country which borders Sierra Leone , Guinea , and Cote d’Ivoire , as well as the Atlantic Ocean. The country is the oldest republic in Africa, and declared its independence in 1847 – which was internationally recognised in 1862. According to Index Mundi, Liberia’s coffee production peaked at 209,000 60kg bags in 1985. But in the years since, coffee production has dropped considerably for a number of complex reasons.
Perfect Daily Grind
APRIL 11, 2023
There’s no denying the fact that specialty coffee blends are becoming more and more popular. Alongside offering a range of single origin coffees, developing blends allows roasters to create new but consistent products which cater to a range of taste preferences. There is plenty of opportunity for coffee roasters to capitalise on the opportunity that blends present.
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Running a restaurant is hard work, so it can be discouraging when you see how little of that work shows up in your bottom line. In our white paper “Maximizing Profits,” we show how you can improve your restaurant profit margins by implementing flexible technology. Because hard work can’t cut the fees from third-party delivery apps or get orders in and out of the kitchen to your guests faster.
Perfect Daily Grind
MARCH 5, 2023
El Salvador is the smallest country in Central America, spanning some 21,000km2. However, the country cultivates some of the most sought-after coffee varieties in the world. Among these is Pacamara – a variety with potential for excellent quality. To add to this, El Salvador also boasts unique microclimates and terroir which contribute to the production of high-quality coffee.
Perfect Daily Grind
MAY 8, 2023
Sustainability continues to be a pressing issue in the specialty coffee sector – and for good reason. With demand for more sustainable coffee continuing to grow , it’s essential that industry professionals and stakeholders limit their environmental impact as much as possible. This includes coffee shops and roasters. In recent years, we have certainly seen an uptick in the number of cafés and roasters implementing more socially and environmentally responsible business practices.
Perfect Daily Grind
JANUARY 8, 2023
It is impossible to deny just how popular espresso is around the world. According to some sources, espresso – after water – is the second most consumed beverage in Italy. Moreover, in the fall edition of its National Coffee Data Trends report, the National Coffee Association states the second most popular specialty coffee beverage in the US is espresso , behind the latte.
EATER
MARCH 24, 2023
Kroger and Albertsons own more than 5,000 supermarkets across the country. | Elijah Nouvelage/Getty Images Why a coalition called Stop the Merger plans to “fight like hell” to prevent it It’s likely that the place you shop for groceries every week is owned by one of two companies — Kroger, or Albertsons. Together, these two corporate behemoths own more than 5,000 supermarkets across the country, including regional chains like King Soopers, Harris Teeter, Safeway, Ralphs, and Vons, and now they’r
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Technology is transforming the way restaurant operators work. Advanced analytics and forecasting. automated procurement. you name it, tech companies (like Apicbase) are already working on it. The digital transformation of restaurants and food service businesses represents major advances for the industry, especially when the driving force becomes AI.
EATER
MAY 24, 2023
Lille Allen/Eater The founders of New School cheese say they are making the first “quality” American cheese The joke that people love to hate — or hate to love — American cheese is outdated. We’re at the point where we can all admit it’s good. You ever top a burger with fresh mozzarella and watch as it sits there and does everything but melt? Ever try putting a slice of cheddar on ramen only to witness the puddles of fat sweat out from the clumpy solids?
Perfect Daily Grind
MARCH 7, 2023
In recent years, blends have become more and more prevalent in specialty coffee. Whether it’s the growing number of roasters selling them or more World Coffee Championship competitors using them as part of their routines , it’s clear that blends have made something of a comeback. However, while it certainly takes skill to roast single origin coffees, roasting specialty coffee blends also requires a high level of expertise.
Perfect Daily Grind
MARCH 27, 2023
When it comes to preparing high-quality espresso shots, baristas have to consider a number of different variables. Dose, yield, extraction time, grind size, and water temperature are all vitally important. However, sometimes it’s easy to overlook the significance of preparation techniques for espresso – including distribution and tamping. Many coffee professionals agree that carrying out these techniques properly can help to elevate a good espresso to an excellent one.
EATER
FEBRUARY 22, 2023
Pablo Espinosa Gutiérrez Taiwanese chain Din Tai Fung is at the center of an all-out tug-of-war between two of LA’s biggest malls, but the fight says something even bigger about the future of the mall itself Perhaps we should start with the dumplings themselves, which are, of course, delicious. Worth the trip. Worth planning the trip around. Particularly the soup dumplings, or xiao long bao, which are — you could argue, and I would — the platonic ideal of the form: silky, broth-filled little clo
Speaker: Hillary Holmes - SpotOn Operator in Residence; Troy Hooper - CEO, Kiwi Restaurant Partners; Jason Berkowitz - Founder and CEO of ARROW UP Training
Running a restaurant is hard work, so it can be discouraging when you see how little of that work shows up in your bottom line. The most efficient way to improve your restaurant's profit margins is to implement flexible technology. Hard work can’t cut the fees from third-party delivery apps or get orders in and out of the kitchen faster, but technology can!
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