2024

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The Revolution of Loyalty: The Punch Card Goes Digital

Modern Restaurant Management

I’m an avid thrifter. I’ve visited almost every thrift store in my town — more than once. At checkout, I’m often handed a punch card alongside my receipt. We’re all familiar with punch cards; spend $100, get $10 free! But we’re also all familiar with the concept of forgetfulness. By the time I’ve purchased enough to get me to the $100 threshold (which for me, doesn’t take long), the long-forgotten punch card has already made its way to a trash can

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Chefs Love Wonder, the Latest App Trying to Disrupt Delivery. Will Diners Follow Suit?

EATER

Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. It’s called Bankside, with a menu that includes peel-and-eat shrimp, clam chowder, crispy cod sandwiches, and a lobster roll.

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Report: Red Lobster is preparing for bankruptcy filing

Restaurant Business

The struggling seafood chain is hoping Chapter 11 protection will help it restructure its debt while keeping its restaurants operating, according to Bloomberg.

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More than 16,000 pounds of ground beef sold at Walmart recalled over E. coli risk

The Salt

Cargill says that, out "of an abundance of caution," it is recalling several of its ground beef products produced in late April and sold at Walmart locations across the eastern U.S.

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New DOL Final Overtime Rules: Quickstart Guide for Employers

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

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New 2D Barcodes Offer Easy Access to Dynamic Information for Food Traceability and More

Modern Restaurant Management

Restaurants started using 2D barcodes (such as QR codes) at dining tables to offer digital menus and even allow patrons to order with their smartphones during the pandemic, when contactless transactions were necessary. Since then, the practice has become ubiquitous. While a QR code can connect users to a host of static information, a more powerful 2D barcode is on the horizon to offer a wider suite of capabilities with virtually unlimited data storage capacity for instantaneous retrieval with th

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What Women Want: A Place to Watch the Game

EATER

A Bar of Their Own opened in Minneapolis March 1. Sports bars that center women’s sports are opening across the country — and doing big business “I was sick of always feeling like an afterthought in fandom when it came to public spaces to view sports,” says Jillian Hiscock, the owner of A Bar of Their Own, a sports bar focused on women’s sports which opened in Minneapolis March 1.

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Could Surge Pricing Actually Make Fast Food Better?

EATER

Getty Images Probably not, but Wendy’s thinks so Have you ever been eating a cheeseburger and fries, procured from a drive-thru, and wondered “Wow, I wish I could pay even more for this incredibly mediocre lunch?” If so, you’re in luck! Fast food chain Wendy’s has announced plans to test “dynamic pricing” at its locations across the country, beginning in 2025.

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How Food Stylists on ‘Feud’ Brought La Côte Basque Back to Life

EATER

A dessert tray on the Feud set. | Tamara Reynolds On “Feud: Capote vs. The Swans,” being seen lunching is everything. We spoke to food stylist Tamara Reynolds about creating the restaurant — and meals — at the center of that world. There is a reason Truman Capote titled his thinly veiled exposé of New York City’s society women and their secrets “ La Côte Basque.

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The Complicated Legacy of ‘Super Size Me’

EATER

Morgan Spurlock | FilmMagic, Inc The fuzzy line between the man Morgan Spurlock and his work results in a thorny legacy for the late, disgraced documentarian’s most influential film, Super Size Me , which turned 20 this year There’s an awkward scene toward the beginning of Super Size Me 2: Holy Chicken! — the unheralded sequel to the Oscar-nominated Super Size Me documentary — where Morgan Spurlock calls to inquire about procuring a bank loan to buy his own chicken farm.

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New DOL Final Overtime Rules: Quickstart Guide for Employers

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

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Momofuku Says It Will No Longer Enforce ‘Chile Crunch’ Trademark

EATER

David Chang during an appearance on “The Kelly Clarkson Show.” | Weiss Eubanks/NBCUniversal via Getty Images After drawing backlash, Dave Chang released a special podcast episode to explain his side of the chile crunch trademark controversy Last week, chef Dave Chang drew ire across the food community after the Guardian reported that Momofuku, the packaged goods brand that Chang spun out of his popular restaurants, had begun to enforce its trademark on the term “chile crunch” and was sending cea

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Momofuku Says It Will No Longer Enforce ‘Chile Crunch’ Trademark

EATER

David Chang during an appearance on “The Kelly Clarkson Show.” | Weiss Eubanks/NBCUniversal via Getty Images After drawing backlash, Dave Chang released a special podcast episode to explain his side of the chile crunch trademark controversy Last week, chef Dave Chang drew ire across the food community after the Guardian reported that Momofuku, the packaged goods brand that Chang spun out of his popular restaurants, had begun to enforce its trademark on the term “chile crunch” and was sending cea

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How did the cost of food delivery get so high?

EATER

Food delivery apps have recently added new fees in response to minimum pay rules in New York City and Seattle. | Getty Images/iStockphoto As delivery discourse rages, don’t forget the middlemen: apps like UberEats, DoorDash, and Grubhub. No one is happy about the delivery apps. Not the customers, who feel gouged by an avalanche of fees. Not restaurants, who feel gut-punched by the commission apps take from them.

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Taco Bell’s New Giant Cheez-It Is the Stuff of Fast Food Fever Dreams 

EATER

It’s weird, but it works. | Taco Bell The chain’s latest menu gimmicks are improbably good After a decade or so of writing about food, I am relatively immune to a fast-food gimmick. I no longer trust that a chain’s decision to make a sandwich that uses fried chicken instead of buns, a la the KFC Double Down , is actually going to be good. The key exception to this rule is Taco Bell, a chain that always seems to stick the landing when it comes to an absurd culinary mash-up.

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Join Full Course Navigator: Your Path to Professional Growth in Restaurant Leadership

Full Course Foundation is dedicated to nurturing excellence in restaurant leadership. Our Navigator program offers a wide range of resources tailored for professional growth. From high-quality training to personalized coaching, Navigator equips restaurant leaders with the tools they need to thrive in their careers. Unlock your potential with three months FREE access to Navigator by Full Course!

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Is It Okay to Ask Your Dinner Party Guests to Venmo You?

EATER

Illustration by Michael Hoeweler ; Collage by Lille Allen Cash app notifications have a way of testing the definition of hospitality Welcome to Rules of Consumption, a column where Eater staff writer Amy McCarthy answers any and all questions you have regarding dining etiquette. Have a conundrum? Email advice@eater.com for answers. Dear Amy, Last week, I drove to a friend’s apartment for a dinner party with a bunch of our mutual college buddies.

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Should Momofuku Own the Term ‘Chili Crunch’?

EATER

Jars of Homiah and Momofuku chili crunches alongside other popular chile crisp brands. | Louiie Victa How the company acquired the “chile crunch” trademark to begin with — and why it’s sending cease-and-desist letters to small businesses using both spellings of the phrase Chile crisp — an infused chile oil condiment layered with crispy fried ingredients, with roots in Asian cuisines — is beloved across cultures, inspiring dozens of entrepreneurs to launch their own brands and at least one standa

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Why Does ‘Hell’s Kitchen’ Still Celebrate Toxic Chef Culture?

EATER

FOX Image Collection via Getty I After 22 seasons, Gordon Ramsay’s show remains a safe space for unhinged workplace aggression There’s a point in most Hell’s Kitchen episodes where Gordon Ramsay stops dinner service. There’s a problem: The beef Wellington is raw. Or the scallops are raw. Or the salmon is raw. It upsets Ramsay so much that he’s forced to chuck the beef against a wall or punch the salmon, the full force of his fist making raw fish shards fly everywhere.

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MOD Pizza shuttered 26 restaurants during the first quarter

Restaurant Business

Five units were in California but the fast-food wage there was not to blame, the fast casual said. The closed restaurants in 10 states and the District of Columbia were "underperformers.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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On the Thailand-Malaysia Border, Food Defies Nations

EATER

Cooking up a storm at the Nine Emperor Gods Festival in Satun, Thailand. The governments of Thailand and Malaysia proudly promote national cuisines, but people along the border cook dishes that elude tidy patriotism, part of a larger struggle to maintain their identities If national borders were decided by dietary preferences, a line might run north to south along the Sankalakhiri and Titiwangsa mountains.

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How England’s Cadbury Creme Egg Became an American Easter Icon

EATER

Photo-illustration by Lille Allen; Cadbury Creme Egg by David Cooper/Getty In the U.S., Cadbury chocolate is a uniquely seasonal treat There is no clearer sign that Easter — and thus, spring — is approaching than the appearance of Cadbury Creme Eggs on candy shelves across the country. With its ovoid chocolate shell and sweet filling, visually reminiscent of the inside of an egg, the Cadbury Creme Egg is arguably Easter’s most recognizable candy.

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Sorry, Manhattan. The James Beard Award spotlight has turned to America's smaller towns.

Restaurant Business

The 2024 awards ceremony celebrated the diversity of the restaurant industry, from Appalachian-inspired cuisine in West Virginia, to Senegalese food in New Orleans and a Japanese baker in Portland, Maine.

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The Astonishing Success of ‘The Bear’

EATER

Valerie Macon/AFP via Getty Images Against all odds, a show focused on the tedious intricacies of opening a new restaurant thoroughly captured the popular imagination and took home ten Emmys Even setting aside Jeremy Allen White’s earth-shaking Calvin Klein ad earlier this month, it’s been a very good January for The Bear. On the heels of its second season, the FX drama that centers around White’s character Carmy, a Chicago chef trying to revive his brother’s restaurant, has proven both a fan fa

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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There’s No Texas Summer Without a Snow Cone

EATER

Callaghan O’Hare/Bloomberg via Getty Images Whether rainbow-striped or pickle-topped, an ode to the icy refuge of Texas’s essential hot-weather treat It is, famously, hot in Texas. But you really can’t understand exactly how hot it is until it’s the dead of August, and the temperature has exceeded 100 degrees for 100 days in a row. It is a brutal, withering heat — one we can only expect to get worse.

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Time Traveling Through History’s Weirdest Entertaining Advice

EATER

Claire McCracken The 20th century brought dinner parties to the masses, along with some truly unhinged entertaining advice People have gathered together for feasts and other food-centric celebrations since time immemorial, but until about the 20th century, the formal dinner party was largely reserved for royalty and those who could afford to feed lots of guests — and had enough servants to ensure that they were all appropriately taken care of.

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The Stanley Stampedes Were Inevitable

EATER

Behold, a cup. | Starbucks Why do we lose our minds over cups? As a cup girlie myself, I have some theories. When I saw the headlines this week that people were being “trampled” as they lined up outside of Target stores across the country to score limited edition Stanley x Starbucks tumblers , I was not surprised. The cup has been trending on social media, especially TikTok, since 2022, when it became the preferred water vessel for “aesthetic” girlies who loved its hulking size and array of eye-

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How &Pizza is bringing its edgy mojo back

Restaurant Business

The Washington, D.C.-based chain has a (sort of) new CEO who has made lots of changes. His message to workers: Uncover those neck tattoos and crank up the music. You can be you.

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2024 Restaurant Spending Trends to Stay Ahead of the Curve

How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.

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Step Inside the Cool New Modern Wine Bar

EATER

As bafflingly flexible as they are unmistakably distinct, these spaces have managed to recapture the anything-goes romance of simply “going out.

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Gladstone's in Los Angeles prepares to make its last days the best ever

Restaurant Business

Three partners and a small group of employees are determined to keep the 50-year-old beachfront restaurant alive, risking everything with the hope of making history.

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These are the big menu trends to watch in 2024

Restaurant Business

After scouring dozens of end-of-year industry reports, we gathered the predictions that rose to the top. Here’s what the forecasters say will most impact menus and operations in the year ahead.

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