2020

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10 Simple & Effective Social Media Ideas for Restaurants

7 Shifts

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What Customers Don’t Know About Restaurant Work

Culinary Cues

More difficult than you may have thought, more chaotic than you might expect, more poetic than you realize, and more fulfilling than you would understand: this, to me, describes the environment of the professional kitchen that few customers are able to view or experience.

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Before You Reopen Your Restaurant.Think About Your Staff

Embrace the Suck

We all want to get back to “normal,” whatever that means now. Honestly, normal wasn’t very normal in the first place so, let’s look at this as a plot twist! This time around is your opportunity to do things better than you did before.

2020 377
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The Kitchen Connection: 5 Ways to Streamline Your Restaurant Kitchen Operations to Increase Customer Satisfaction

Sante

Here are the top five things to focus on when streamlining your kitchen operations to improve your restaurant experience and achieve your overall goal of making customers happy. Kaitlin Keefer, Editor/Square.

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How Top Food Shippers are Navigating Supply Chain Disruptions in 2023

Speaker: Glenn Koepke and Melissa Wreath

On February 2nd, join FourKites and ArrowStream to learn what food & beverage suppliers, restaurant operators, and other industry leaders are doing to address the labor and talent management issues affecting the food and restaurant supply chains today.

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5 Examples of Customer Service Innovation in Hospitality

Social Hospitality

The hospitality industry constantly changes and evolves in the face of new industry and consumer trends. Unique socio-economic shifts also dictate the course of the market. Analysts and industry leaders continuously provide forecasts to give businesses a way to build their competitive advantage.

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11 Restaurant Management Best Practices to Maximize Your Performance in 2021

Restaurant365

The year 2020 prompted enormous changes in the restaurant industry. The events of this year made running a lean, streamlined restaurant business a necessity to survive the many shifts.

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11 Thrilling Wine Business Trends To Delight

A Wine Story

Wine Business Trends 2020 - Wine Business Monthly. Man Ordering Wine Online - Wine Business Trends. Highlights from Technology and Financial Webinar. Are you curious about wine business trends 2020? Most of us know that e-commerce is booming in the US wine industry.

2020 162
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Checklist for launching a successful delivery business

Deliverect

Delivery isn’t simply an extra revenue channel – it’s also in high demand. But before you start packing your delicious meals in boxes and sending them out into the world, it’s best to begin with a strategy rooted in sound business and marketing principles.

Delivery 109
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Five Ways AI Cameras Will Help Your restaurant in 2021

Goliath Consulting

In our last restaurant technology blog, we discussed COVID-19 pandemic’s impact on the growth and development of AI voice technology and how it was quickly modernizing the drive-thru operations as we know it (1). The very same technology has been working on cameras, too.

2021 137
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The Ultimate Playbook for Automating Restaurant Operations

Restaurants are operating with 6.2 fewer back-of-house employees and 2.8 fewer front-of-house employees. Learn what thriving brands are doing to address labor shortages, streamline operations, and maximize efficiency, all while increasing their bottom line.

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How a Customer Loyalty Program Helps Restaurants Keep in Touch with Customers

Focus POS

Operating a restaurant requires a certain degree of understanding when it comes to customers. You need to be relevant, and to do that, you must be in touch with what customers want so that you can deliver on those expectations. Believe it or not, this isn’t always easier said than done.

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Simple Restaurant Marketing Plan for 2020 [PDF Template]

7 Shifts

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. Whatever plans and forecasts you had for your restaurant are yesterday’s bread now.

2020 344
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The Breakfast Cook – Tough, Dependable, Organized, and Fast

Culinary Cues

There are cooks and there are cooks – each has his or her list of responsibilities, required skills, and bag of tricks. Just because you are listed on a schedule as a cook does not necessarily mean that you are adept at filling every position under that designation.

Design 417
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What the Heck is a KPI and Why You Should Give a Sh*t

Embrace the Suck

As competition gets tougher and profits seem to slip slowly away, you need to analyze your data more than ever. In fact, the bars and restaurants that fail to capitalize on their data will find themselves in hot water.

2020 349
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5 Unexpected Ways to Control Supply Chain Costs in 2023

Speaker: Todd Simms and Andy Johnson

Join industry experts Todd Simms and Andy Johnson as they break down five budget line items that ballooned out of control in 2022 and strategies to control them in 2023.

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Increasing Your Virtual Presence to Encourage Customer Loyalty

The Restaurant Group

Restaurant-to-Consumer Social Media Engagement. If “a picture is worth a thousand words,” social media is to be thanked for taking Norwegian playwright Henrick Ibsen’s adage and using technology to digitally canvas the ether with multiple complex ideas, then framing them in a single image.

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10 Inspirational Hospitality Industry Stories During COVID-19

Social Hospitality

Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. The hospitality industry has been hit hard, and it can often be difficult to see silver linings in immense uncertainty and tragic circumstances.

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Restaurant Experts’ 2021 Outlook, Part Two

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Here are their responses. To read part one, click here. Nick Kenner, Founder & CEO, Just Salad.

2021 178
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What is the Average Profit Margin for a Restaurant?

Restaurant365

What is the average profit margin for a restaurant can be an essential, but tough, question to answer. While profit margin may be a widely known metric, it can be difficult to fully understand everything that affects the calculation.

2020 148
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Scheduling Headaches? AI Can Solve Them

Machine learning proves to be effective for predictive scheduling and empowers employees by giving them more control over their lives and schedules. Download this guide to find out more!

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5 Ways to Attract Restaurant Customers

ChowNow

The COVID-19 pandemic has fundamentally changed both restaurant operations and consumer behavior. In March 2020, searches for “restaurant takeout” on Google increased 285 percent , as diners reacted to the closure of dining rooms across the country.

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How to Use Data to Optimize Your Delivery Offering

Deliverect

In the current climate, data is one of the strongest tools a restaurateur has in their arsenal. Data is integral for getting a rounded view of your business and making the right strategic decisions.

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Managing Bar Supply Chain During the Covid-19 Pandemic

Goliath Consulting

Every bar manager experiences recurring nightmares of that one delivery day. We all know the one. It is the middle of the lunch rush and trucks keep showing up at the loading dock during times the restaurant has deemed inappropriate for deliveries.

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3 Signs of Poor Restaurant Management (and How to Solve Them)

Focus POS

When you operate a restaurant, it’s easy to get caught up in the numbers. If sales are high, then your restaurant must be doing well, right? . Sorry to break it to you, but that’s not always the case. It’s tempting to use sales figures as proof that you’re managing your restaurant well.

POS 137
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Using AI to Test Innovative Restaurant Employee Communication and Scheduling Models

AI technology is helping restaurateurs rise to complex labor challenges and laws with machine learning solutions that improve working conditions for staff, leading to happier employees who stay onboard and bring their best to work.

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How Mattenga’s Pizzeria Simplifies Labor Management—and Gets Back to Family Life

7 Shifts

Mattenga’s Pizzeria is the real love child of husband and wife duo, Matthew and Hengam Stanfield. Entering the workforce shortly after completing their engineering degrees, the couple realized that a nine to five week that kept them apart was not for them.

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IN CHALLENGING TIMES DON’T MAKE CLASSIC BUSINESS MISTAKES REMEMBER THE TOP ELEVEN

Culinary Cues

Difficult times in business can never be addressed with complacency. This is the time to double your efforts rather than allow yourself to get caught up in the malaise. There is always opportunity beyond business survival for those who commit to moving forward.

2020 359
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The Coronavirus Isn’t Your Fault, But How You Ran Your Restaurant Before Is!

Embrace the Suck

The Coronavirus Pandemic is unlike anything we have ever experienced. Times like these bring out the best in some people and the worst in others (a shout out to all the toilet paper hoarders out there). Now, it’s easy to blame your restaurant closing down due to the Coronavirus.

2020 284
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How to Show the Sparkling Cleanliness of Your Business to Reassure Anxious Customers

Ken Burgin

News about the spread of Coronavirus is not good, and people are starting to panic – we need to stand as islands of calm and true hospitality, while taking important precautions. It’s also time to take urgent management action to protect your profitability.

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Take Control of Profit Margins with AI-Powered Forecasting

Leaders in the restaurant industry are using cutting-edge AI and machine learning to reduce uncertainty, plan ahead with staff and resources, and increase their bottom line. Grab this white paper to learn how to take advantage of this emerging trend.

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7 Tips for Hospitality Marketing During COVID-19

Social Hospitality

As worldwide markets continue to feel the pain of COVID-19, companies of every size are suffering from the effects. However, no one understands the consequences more than the travel and hospitality industries. The impact of Coronavirus on restaurants and hotels has been insurmountable. .

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Three Ways for Restaurants to Boost Digital Customer Experiences Now

Modern Restaurant Management

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How to Set Up and Run a Ghost Kitchen for Your Restaurant Business

Restaurant365

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery.