Expert insights. Personalized for you.
Smart solutions have taken a forefront role in spearheading the COVID-recovery. With secure technology that allows guests to check in, reserve a table, access a menu, place their order, and process payment all from their personal smartphone, the restaurant experience will be transformed. MORE
Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. Jon Taffer Foodable is committed to providing relief and recovery information for restaurant and hospitality operators during this difficult time. MORE
Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. Three Key Points: Inventing news offerings to provide guests with experiences, rather than just food or drinks, is key to surviving. MORE
Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. The key to building a new guest experience post COVID-19 is providing contactless experiences and being flexible. MORE
The post Restaurants Maintain Steady Service Sentiment Even as Recovery Slows appeared first on Black Box Intelligence. Guest Sentiment MORE
Now as we enter a recovery stage, the biggest challenge that's emerged has become finding enough staff to fit the demand. Do you need a host to seat guests or someone to hello pack up delivery orders? When was a time when you went out of your way to delight a guest? MORE
Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Staff or guests with a fever can be quickly identified and separated from others. MORE
Recovery will be questionable for thousands of restaurants who will find it impossible to find loans from banks, and will struggle to pay rent, re-hire employees, re-invigorate relationships with vendors, and work to bring customers back through their doors. MORE
Key projects in the next six months will address topics including post-crisis recovery and resilience, urban mobility, closing equality opportunity gaps and insights into the gig economy. 'Travel ” 'Restaurant Recovery' Docuseries. MORE
Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. MORE
Every brand has had to react quickly to stay in business while trying to keep guests and customers safe. Here is what brands are turning to as they look toward recovery and beyond. Equipment Operations predictive scheduling predictive tech restech recovery MORE
However, the post-pandemic industry will face new challenges even as recovery begins. Many restaurants took guests’ temperatures and participated in contact tracing, which is the process of contacting people who’ve had contact with someone who tested positive for COVID-19. MORE
As states begin to lean toward an incremental reopening of restaurants, optimizing your restaurant’s staffing is one of the most cost-effective practices you can utilize to maximize your staff’s productivity to best position your business for a successful financial recovery. MORE
As the COVID-19 pandemic slowly begins to recede, many restaurants are turning to gift card marketing as part of their 2021 recovery plan. Below are some of the biggest benefits of gift cards for restaurants, particularly during times of crisis and recovery. MORE
In today’s post, guest blogger Greg Provance talks through the top 4 things to consider when strategizing for attracting guests in the post-COVID world. MORE
Promoting your connections with regional farmers and even bringing them into the operation for value added lectures and product tastings is a way to show your commitment to the region and educate your guest. MORE
Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. MORE
Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. The association has worked closely with Governor Greg Abbott by creating a recovery reopening task force known as the Texas Restaurant Promise. MORE
Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. MORE
When it comes to making it through the winter, the health of your staff and guests is item number one. Keeping your staff and your guests safe and healthy is the most essential thing we can do. "Winter is coming".said said every restaurateur in existence. MORE
The post Sales Recovery and Rising Guest Satisfaction Add Momentum to Restaurant Industry Rebound appeared first on Black Box Intelligence. Guest Sentiment MORE
Studies show that your guests will be concerned about their safety. If your guests recognize that your place of business is as safe a place as they can expect, then they will be more likely to frequent it. How about sanitizers for your guests? Communicate with your Guests. MORE
How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? Recognizing and capitalizing on new opportunities emerging from this crisis is necessary for a successful recovery. MORE
How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? Recognizing and capitalizing on new opportunities emerging from this crisis is necessary for a successful recovery. MORE
But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. So how will your restaurant appeal to your guests when they walk through your doors? Reliable consistency is how you will retain your guests. by Bora Kang. MORE
June 4, 2020) — Restaurant365 ® , the leading all-in-one restaurant management platform, today announced an additional set of tools designed to stimulate restaurant recovery. Now more than ever, we’re taking their feedback and quickly turning it into product functionality that will directly aid in their recovery.”. Essentials for a smart restaurant recovery are available at Restaurant365’s Recovery Resource Center. IRVINE, Calif. MORE
When they do, there are a number of simple, practical and budget-friendly ways you can begin marketing again—here’s a guide to getting the word out and welcoming guests, new and old, through your doors again. . Before COVID-19 hit, guests wanted to get the inside scoop on restaurants. MORE
To encourage a swift recovery, restaurant owners and operators must think creatively and conscientiously about how they alleviate these fears and ensure a safe experience. MORE
STATE THE CHALLENGE: Re-open the restaurant making sure that it is prepared to adapt to the newly established needs of guests while addressing the critical challenges that have existed and will exist in the future (Labor, Marketing, Service, Efficiency, Guest Satisfaction, Growth, Profitability). MORE
It is important to let the guests enjoy the experience, so among other things, the food presentation has to be amazing. You have to reassure the guests so that they feel comfortable to dine at the restaurant.’ ‘Add a surprise element to delight the guests. It’s a mixture of all these techniques that ensure a great guest experience.’ MORE
Among the highlights: Pre-COVID-19 QR codes were not heavily adopted in the restaurant industry, now, many restaurants have removed physical menus and have guests scan codes for menus. Restaurant technology company OneDine created an infographi c focused on the use of QR codes in U.S. MORE
The post Guest Blog: PPP Loan Forgiveness for Restaurants appeared first on Restaurant365. Blog Smart RecoveryOn May 15, the Small Business Association (SBA) released its Loan Forgiveness Application for the Paycheck Protection Program (PPP). MORE
Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Brands that work with Uptown are hoping to transform gift cards into a brand-forward product that brings guests closer to the brand. MORE
POS data integrated with your restaurant accounting software is especially important to forecast sales revenue, allowing you to adjust costs as needed and create strategies to meet your business goals throughout your recovery. Blog Controlling Costs Smart Recovery MORE
Data shows that guests want to dine out but safety concerns are the biggest factor holding them back. No-touch digital menus enable guests to view menus on their personal mobile device instantly, for free and without downloads or ads by scanning a QR code. MORE
In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” sit down with Zack Oates, the founder and chief executive officer of Ovation , to explore how operators can improve the guest experience at their restaurants. MORE
In fact, the industry is set on a quick recovery. Unlike traditional restaurants, food trucks can try different ways to take food straight to the guests and capitalize on many people staying and working from home. Reading Time: 5 minutes. MORE
The new tipping regulations represent a new era for the restaurant landscape that will either significantly help or hurt the industry’s post-pandemic recovery process. The newly proposed restaurant tipping regulations soon to be implemented by the U.S. MORE
Possible strategy: Be proactive with a well defined, enhanced sanitation and food handling protocol for your restaurant and relay this information to your guests. This is the time to take a hard look at what staffing will look like after the recovery. MORE
Do you want to turn a poor guest experience into a “WOW” guest experience? This is the standard blueprint for guest recovery. Throughout the process the leader can gauge the rate of discount required to ensure the guest will be returning. It also brings some consistency between all your leaders reactions to their guest turnaround situations. Please feel free to comment below on any and all of your guest relations experiences. MORE
Modern Restaurant Management (MRM) magazine asked Mark Heymann, a labor expert and CEO of UniFocus, for his insights on navigating post-pandemic restaurant recovery through effective hiring and training. In what ways is training a key factor in restaurant recovery? MORE
Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Post-pandemic, how will the guest experience evolve? MORE
While many find hope for the industry as the country re-opens, the road to recovery is a very long and uncertain one. Your restaurant brand is the promise you make to your guests. First, think about your guests and what they will expect from you. (Ok, MORE
If we hope to keep a core team together through crisis and be able to lean on them through eventual recovery then we must view them as family and treat them in that manner. When belongingness exists then hope of recovery and future wellbeing feels certain. MORE
Guest Recovery Related Topics Modern Restaurant Management
APRIL 19, 2021
Every brand has had to react quickly to stay in business while trying to keep guests and customers safe. Here is what brands are turning to as they look toward recovery and beyond. Equipment Operations predictive scheduling predictive tech restech recovery
Restaurant365
MAY 22, 2020
As states begin to lean toward an incremental reopening of restaurants, optimizing your restaurant’s staffing is one of the most cost-effective practices you can utilize to maximize your staff’s productivity to best position your business for a successful financial recovery.
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Restaurant365
JUNE 4, 2020
The post Guest Blog: PPP Loan Forgiveness for Restaurants appeared first on Restaurant365. Blog Smart RecoveryOn May 15, the Small Business Association (SBA) released its Loan Forgiveness Application for the Paycheck Protection Program (PPP).
Restaurant365
JUNE 3, 2020
June 4, 2020) — Restaurant365 ® , the leading all-in-one restaurant management platform, today announced an additional set of tools designed to stimulate restaurant recovery. Now more than ever, we’re taking their feedback and quickly turning it into product functionality that will directly aid in their recovery.”. Essentials for a smart restaurant recovery are available at Restaurant365’s Recovery Resource Center. IRVINE, Calif.
Sante
JUNE 5, 2020
Studies show that your guests will be concerned about their safety. If your guests recognize that your place of business is as safe a place as they can expect, then they will be more likely to frequent it. How about sanitizers for your guests? Communicate with your Guests.
Modern Restaurant Management
JUNE 24, 2020
Key projects in the next six months will address topics including post-crisis recovery and resilience, urban mobility, closing equality opportunity gaps and insights into the gig economy. 'Travel ” 'Restaurant Recovery' Docuseries.
Foodable
JUNE 19, 2020
Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Post-pandemic, how will the guest experience evolve?
Foodable
APRIL 30, 2020
Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. Jon Taffer Foodable is committed to providing relief and recovery information for restaurant and hospitality operators during this difficult time.
Modern Restaurant Management
MAY 19, 2020
While many find hope for the industry as the country re-opens, the road to recovery is a very long and uncertain one. Your restaurant brand is the promise you make to your guests. First, think about your guests and what they will expect from you. (Ok,
OpenTable
MAY 5, 2020
When they do, there are a number of simple, practical and budget-friendly ways you can begin marketing again—here’s a guide to getting the word out and welcoming guests, new and old, through your doors again. . Before COVID-19 hit, guests wanted to get the inside scoop on restaurants.
Modern Restaurant Management
FEBRUARY 25, 2021
Smart solutions have taken a forefront role in spearheading the COVID-recovery. With secure technology that allows guests to check in, reserve a table, access a menu, place their order, and process payment all from their personal smartphone, the restaurant experience will be transformed.
Foodable
MAY 8, 2020
Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. The association has worked closely with Governor Greg Abbott by creating a recovery reopening task force known as the Texas Restaurant Promise.
Black Box Intelligence
MARCH 17, 2021
The post Sales Recovery and Rising Guest Satisfaction Add Momentum to Restaurant Industry Rebound appeared first on Black Box Intelligence. Guest Sentiment
|
Foodable
APRIL 29, 2020
Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. Three Key Points: Inventing news offerings to provide guests with experiences, rather than just food or drinks, is key to surviving.
Foodable
MAY 18, 2020
Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis.
Foodable
MAY 18, 2020
Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. The key to building a new guest experience post COVID-19 is providing contactless experiences and being flexible.
Foodable
NOVEMBER 9, 2020
Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis.
Core Hospitality
SEPTEMBER 21, 2018
Do you want to turn a poor guest experience into a “WOW” guest experience? This is the standard blueprint for guest recovery. Throughout the process the leader can gauge the rate of discount required to ensure the guest will be returning. It also brings some consistency between all your leaders reactions to their guest turnaround situations. Please feel free to comment below on any and all of your guest relations experiences.
Goliath Consulting
JUNE 3, 2020
But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. So how will your restaurant appeal to your guests when they walk through your doors? Reliable consistency is how you will retain your guests. by Bora Kang.
Black Box Intelligence
SEPTEMBER 9, 2020
The post Restaurants Maintain Steady Service Sentiment Even as Recovery Slows appeared first on Black Box Intelligence. Guest Sentiment
Foodable
JUNE 19, 2020
Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Staff or guests with a fever can be quickly identified and separated from others.
The Restaurant Times
OCTOBER 29, 2020
It is important to let the guests enjoy the experience, so among other things, the food presentation has to be amazing. You have to reassure the guests so that they feel comfortable to dine at the restaurant.’ ‘Add a surprise element to delight the guests. It’s a mixture of all these techniques that ensure a great guest experience.’
Restaurant365
JUNE 24, 2020
POS data integrated with your restaurant accounting software is especially important to forecast sales revenue, allowing you to adjust costs as needed and create strategies to meet your business goals throughout your recovery. Blog Controlling Costs Smart Recovery
Modern Restaurant Management
DECEMBER 1, 2020
Among the highlights: Pre-COVID-19 QR codes were not heavily adopted in the restaurant industry, now, many restaurants have removed physical menus and have guests scan codes for menus. Restaurant technology company OneDine created an infographi c focused on the use of QR codes in U.S.
Culinary Cues
MARCH 22, 2020
If we hope to keep a core team together through crisis and be able to lean on them through eventual recovery then we must view them as family and treat them in that manner. When belongingness exists then hope of recovery and future wellbeing feels certain.
Culinary Cues
APRIL 2, 2020
STATE THE CHALLENGE: Re-open the restaurant making sure that it is prepared to adapt to the newly established needs of guests while addressing the critical challenges that have existed and will exist in the future (Labor, Marketing, Service, Efficiency, Guest Satisfaction, Growth, Profitability).
Culinary Cues
APRIL 26, 2020
Promoting your connections with regional farmers and even bringing them into the operation for value added lectures and product tastings is a way to show your commitment to the region and educate your guest.
Modern Restaurant Management
JUNE 15, 2020
Modern Restaurant Management (MRM) magazine asked Mark Heymann, a labor expert and CEO of UniFocus, for his insights on navigating post-pandemic restaurant recovery through effective hiring and training. In what ways is training a key factor in restaurant recovery?
Culinary Cues
APRIL 3, 2020
Possible strategy: Be proactive with a well defined, enhanced sanitation and food handling protocol for your restaurant and relay this information to your guests. This is the time to take a hard look at what staffing will look like after the recovery.
Modern Restaurant Management
SEPTEMBER 15, 2020
Data shows that guests want to dine out but safety concerns are the biggest factor holding them back. No-touch digital menus enable guests to view menus on their personal mobile device instantly, for free and without downloads or ads by scanning a QR code.
Culinary Cues
MARCH 18, 2020
Recovery will be questionable for thousands of restaurants who will find it impossible to find loans from banks, and will struggle to pay rent, re-hire employees, re-invigorate relationships with vendors, and work to bring customers back through their doors.
Foodable
OCTOBER 30, 2020
In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” sit down with Zack Oates, the founder and chief executive officer of Ovation , to explore how operators can improve the guest experience at their restaurants.
Foodable
JANUARY 28, 2021
Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Brands that work with Uptown are hoping to transform gift cards into a brand-forward product that brings guests closer to the brand.
Modern Restaurant Management
MAY 6, 2021
However, the post-pandemic industry will face new challenges even as recovery begins. Many restaurants took guests’ temperatures and participated in contact tracing, which is the process of contacting people who’ve had contact with someone who tested positive for COVID-19.
Modern Restaurant Management
JULY 30, 2020
How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? Recognizing and capitalizing on new opportunities emerging from this crisis is necessary for a successful recovery.
Cheetah
APRIL 26, 2021
In fact, the industry is set on a quick recovery. Unlike traditional restaurants, food trucks can try different ways to take food straight to the guests and capitalize on many people staying and working from home. Reading Time: 5 minutes.
Modern Restaurant Management
JULY 30, 2020
How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? Recognizing and capitalizing on new opportunities emerging from this crisis is necessary for a successful recovery.
Modern Restaurant Management
MARCH 30, 2021
The new tipping regulations represent a new era for the restaurant landscape that will either significantly help or hurt the industry’s post-pandemic recovery process. The newly proposed restaurant tipping regulations soon to be implemented by the U.S.
7 Shifts
APRIL 23, 2021
Now as we enter a recovery stage, the biggest challenge that's emerged has become finding enough staff to fit the demand. Do you need a host to seat guests or someone to hello pack up delivery orders? When was a time when you went out of your way to delight a guest?
Touch Bistro
APRIL 28, 2021
As the COVID-19 pandemic slowly begins to recede, many restaurants are turning to gift card marketing as part of their 2021 recovery plan. Below are some of the biggest benefits of gift cards for restaurants, particularly during times of crisis and recovery.
Foodable
JANUARY 22, 2021
Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis.
7 Shifts
JANUARY 11, 2021
When it comes to making it through the winter, the health of your staff and guests is item number one. Keeping your staff and your guests safe and healthy is the most essential thing we can do. "Winter is coming".said said every restaurateur in existence.
Modern Restaurant Management
NOVEMBER 5, 2020
To encourage a swift recovery, restaurant owners and operators must think creatively and conscientiously about how they alleviate these fears and ensure a safe experience.
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