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This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. Guests are willing to tip between 10 percent-25 percent more when dining out. Recovery in Sight. MORE
Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. Jon Taffer Foodable is committed to providing relief and recovery information for restaurant and hospitality operators during this difficult time. MORE
Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. Three Key Points: Inventing news offerings to provide guests with experiences, rather than just food or drinks, is key to surviving. MORE
Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. The key to building a new guest experience post COVID-19 is providing contactless experiences and being flexible. MORE
The reality is everyone has to adjust in some capacity but everyone is very focused on the guest’s experience still and that will get them far” (5). As such, communication and transparency is a necessary component of recovery. by Bora Kang. MORE
No Hot Shot (recovery) Deliveries. Another way to ensure product availability and minimize supply chain disruptions as you reopen would be to continue to focus on a modified menu –guest favorites, high-profit items, and items that take a cross utilization of products. MORE
Since guests cannot frequent their favorite establishments in person, they're now leaning on you to bring a "dine-in experience" to their homes. Now is the time to set expectations for how your guests will interact with your restaurant in the future. MORE
Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Staff or guests with a fever can be quickly identified and separated from others. MORE
Recovery will be questionable for thousands of restaurants who will find it impossible to find loans from banks, and will struggle to pay rent, re-hire employees, re-invigorate relationships with vendors, and work to bring customers back through their doors. MORE
Key projects in the next six months will address topics including post-crisis recovery and resilience, urban mobility, closing equality opportunity gaps and insights into the gig economy. 'Travel ” 'Restaurant Recovery' Docuseries. MORE
Now more than ever, new systems are empowering owners and managers to optimize service, boost guest engagement, enhance menu performance, slash waste, and much more. As the industry gets on the road to recovery, this will be more important than ever. MORE
Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. James O’Reilly Click the link for more recovery and relief information for restaurant, hospitality and foodservice operators. MORE
As states begin to lean toward an incremental reopening of restaurants, optimizing your restaurant’s staffing is one of the most cost-effective practices you can utilize to maximize your staff’s productivity to best position your business for a successful financial recovery. MORE
In today’s post, guest blogger Greg Provance talks through the top 4 things to consider when strategizing for attracting guests in the post-COVID world. MORE
Promoting your connections with regional farmers and even bringing them into the operation for value added lectures and product tastings is a way to show your commitment to the region and educate your guest. MORE
Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. MORE
In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Altering seating arrangements to improve spacing between guests. MORE
Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. The association has worked closely with Governor Greg Abbott by creating a recovery reopening task force known as the Texas Restaurant Promise. MORE
March 18, 2020 NRA Recovery & Relief Proposal The National Restaurant Association presents a restaurants recovery and relief proposal to the White House with projections of more than $225b in sales losses and 5–7 million jobs lost. MORE
Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. MORE
The newly launched Restaurant Recovery Sales Flash is open to all operators. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity. MORE
Help keep the public-facing part of the network secure by only offering the guest password to paying customers, and change the password frequently to prevent lingering access and misuse of your network. MORE
Bbot allows restaurant guests to order food and drinks from their phone to their table. Restaurants simply install the necessary hardware and signage and guests pay on a website using their table ID and preferred method of online payment. “We MORE
Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. MORE
Studies show that your guests will be concerned about their safety. If your guests recognize that your place of business is as safe a place as they can expect, then they will be more likely to frequent it. How about sanitizers for your guests? Communicate with your Guests. MORE
At Black Box Intelligence we benchmark performance for 300+ restaurant brands in multiple data sources including reported sales, workforce, guest satisfaction and consumer behavior. In this recovery the use of transparent guest feedback will be key. MORE
But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. So how will your restaurant appeal to your guests when they walk through your doors? Reliable consistency is how you will retain your guests. by Bora Kang. MORE
June 4, 2020) — Restaurant365 ® , the leading all-in-one restaurant management platform, today announced an additional set of tools designed to stimulate restaurant recovery. Now more than ever, we’re taking their feedback and quickly turning it into product functionality that will directly aid in their recovery.”. Essentials for a smart restaurant recovery are available at Restaurant365’s Recovery Resource Center. IRVINE, Calif. MORE
When they do, there are a number of simple, practical and budget-friendly ways you can begin marketing again—here’s a guide to getting the word out and welcoming guests, new and old, through your doors again. . Before COVID-19 hit, guests wanted to get the inside scoop on restaurants. MORE
Delivery offers fewer chances for guest recovery than dine-in. True hospitality and creativity will set you apart from other restaurants, so figure out how to extend their guest experience beyond their four walls. MORE
STATE THE CHALLENGE: Re-open the restaurant making sure that it is prepared to adapt to the newly established needs of guests while addressing the critical challenges that have existed and will exist in the future (Labor, Marketing, Service, Efficiency, Guest Satisfaction, Growth, Profitability). MORE
OpenTable is committed to supporting the restaurant community and we recognize the road to recovery will be long and difficult. Also, the Venga relationship management solution we acquired last year provides a complete view of loyal guests and their feedback. MORE
Do not allow guests to congregate in waiting or bar areas. Design a process to ensure guest separation while they are waiting to be seated. Predetermine traffic paths to/from restrooms to limit proximity for guests and staff. MORE
The post Guest Blog: PPP Loan Forgiveness for Restaurants appeared first on Restaurant365. Blog Smart RecoveryOn May 15, the Small Business Association (SBA) released its Loan Forgiveness Application for the Paycheck Protection Program (PPP). MORE
Leaders need to understand that the majority of these independent operators are good at two things: making consistently good food, and providing real service for guests that they work hard at knowing and caring for. MORE
POS data integrated with your restaurant accounting software is especially important to forecast sales revenue, allowing you to adjust costs as needed and create strategies to meet your business goals throughout your recovery. Blog Controlling Costs Smart Recovery MORE
OpenTable added new features and price cuts for 2020 as they recognize the road to recovery will be long and difficult. Also, the Venga relationship management solution we acquired last year provides a complete view of loyal guests and their feedback. MORE
Possible strategy: Be proactive with a well defined, enhanced sanitation and food handling protocol for your restaurant and relay this information to your guests. This is the time to take a hard look at what staffing will look like after the recovery. MORE
This can be a delicate balance between keeping your guests happy and ensuring that your dining room isn’t headed for another shutdown. A strategic plan to ensure employee and customer health and safety while in your restaurant is key to keeping everyone safe during your restaurant recovery. MORE
Do you want to turn a poor guest experience into a “WOW” guest experience? This is the standard blueprint for guest recovery. Throughout the process the leader can gauge the rate of discount required to ensure the guest will be returning. It also brings some consistency between all your leaders reactions to their guest turnaround situations. Please feel free to comment below on any and all of your guest relations experiences. MORE
Modern Restaurant Management (MRM) magazine asked Mark Heymann, a labor expert and CEO of UniFocus, for his insights on navigating post-pandemic restaurant recovery through effective hiring and training. In what ways is training a key factor in restaurant recovery? MORE
Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Post-pandemic, how will the guest experience evolve? MORE
While many find hope for the industry as the country re-opens, the road to recovery is a very long and uncertain one. Your restaurant brand is the promise you make to your guests. First, think about your guests and what they will expect from you. (Ok, MORE
If we hope to keep a core team together through crisis and be able to lean on them through eventual recovery then we must view them as family and treat them in that manner. When belongingness exists then hope of recovery and future wellbeing feels certain. MORE
Guest Recovery Related Topics 
Restaurant365
JUNE 4, 2020
The post Guest Blog: PPP Loan Forgiveness for Restaurants appeared first on Restaurant365. Blog Smart RecoveryOn May 15, the Small Business Association (SBA) released its Loan Forgiveness Application for the Paycheck Protection Program (PPP).
Restaurant365
MAY 22, 2020
As states begin to lean toward an incremental reopening of restaurants, optimizing your restaurant’s staffing is one of the most cost-effective practices you can utilize to maximize your staff’s productivity to best position your business for a successful financial recovery.
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Foodable
JUNE 19, 2020
Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Post-pandemic, how will the guest experience evolve?
Restaurant365
JUNE 3, 2020
June 4, 2020) — Restaurant365 ® , the leading all-in-one restaurant management platform, today announced an additional set of tools designed to stimulate restaurant recovery. Now more than ever, we’re taking their feedback and quickly turning it into product functionality that will directly aid in their recovery.”. Essentials for a smart restaurant recovery are available at Restaurant365’s Recovery Resource Center. IRVINE, Calif.
iSant
JUNE 5, 2020
Studies show that your guests will be concerned about their safety. If your guests recognize that your place of business is as safe a place as they can expect, then they will be more likely to frequent it. How about sanitizers for your guests? Communicate with your Guests.
Typsy
JUNE 11, 2020
In today’s post, guest blogger Greg Provance talks through the top 4 things to consider when strategizing for attracting guests in the post-COVID world.
Modern Restaurant Management
JUNE 24, 2020
Key projects in the next six months will address topics including post-crisis recovery and resilience, urban mobility, closing equality opportunity gaps and insights into the gig economy. 'Travel ” 'Restaurant Recovery' Docuseries.
|
Foodable
APRIL 30, 2020
Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. Jon Taffer Foodable is committed to providing relief and recovery information for restaurant and hospitality operators during this difficult time.
OpenTable
MAY 5, 2020
When they do, there are a number of simple, practical and budget-friendly ways you can begin marketing again—here’s a guide to getting the word out and welcoming guests, new and old, through your doors again. . Before COVID-19 hit, guests wanted to get the inside scoop on restaurants.
Foodable
APRIL 29, 2020
Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. Three Key Points: Inventing news offerings to provide guests with experiences, rather than just food or drinks, is key to surviving.
Goliath Consulting
JUNE 3, 2020
But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. So how will your restaurant appeal to your guests when they walk through your doors? Reliable consistency is how you will retain your guests. by Bora Kang.
Foodable
MAY 18, 2020
Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis.
Foodable
MAY 8, 2020
Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. The association has worked closely with Governor Greg Abbott by creating a recovery reopening task force known as the Texas Restaurant Promise.
|
Core Hospitality
SEPTEMBER 21, 2018
Do you want to turn a poor guest experience into a “WOW” guest experience? This is the standard blueprint for guest recovery. Throughout the process the leader can gauge the rate of discount required to ensure the guest will be returning. It also brings some consistency between all your leaders reactions to their guest turnaround situations. Please feel free to comment below on any and all of your guest relations experiences.
Foodable
JUNE 19, 2020
Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. Staff or guests with a fever can be quickly identified and separated from others.
Foodable
MAY 18, 2020
Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. The key to building a new guest experience post COVID-19 is providing contactless experiences and being flexible.
Restaurant365
JUNE 24, 2020
POS data integrated with your restaurant accounting software is especially important to forecast sales revenue, allowing you to adjust costs as needed and create strategies to meet your business goals throughout your recovery. Blog Controlling Costs Smart Recovery
Culinary Cues
MARCH 22, 2020
If we hope to keep a core team together through crisis and be able to lean on them through eventual recovery then we must view them as family and treat them in that manner. When belongingness exists then hope of recovery and future wellbeing feels certain.
Culinary Cues
APRIL 2, 2020
STATE THE CHALLENGE: Re-open the restaurant making sure that it is prepared to adapt to the newly established needs of guests while addressing the critical challenges that have existed and will exist in the future (Labor, Marketing, Service, Efficiency, Guest Satisfaction, Growth, Profitability).
Modern Restaurant Management
JUNE 15, 2020
Modern Restaurant Management (MRM) magazine asked Mark Heymann, a labor expert and CEO of UniFocus, for his insights on navigating post-pandemic restaurant recovery through effective hiring and training. In what ways is training a key factor in restaurant recovery?
Culinary Cues
APRIL 26, 2020
Promoting your connections with regional farmers and even bringing them into the operation for value added lectures and product tastings is a way to show your commitment to the region and educate your guest.
Culinary Cues
APRIL 3, 2020
Possible strategy: Be proactive with a well defined, enhanced sanitation and food handling protocol for your restaurant and relay this information to your guests. This is the time to take a hard look at what staffing will look like after the recovery.
Culinary Cues
MARCH 18, 2020
Recovery will be questionable for thousands of restaurants who will find it impossible to find loans from banks, and will struggle to pay rent, re-hire employees, re-invigorate relationships with vendors, and work to bring customers back through their doors.
Foodable
APRIL 21, 2020
Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. James O’Reilly Click the link for more recovery and relief information for restaurant, hospitality and foodservice operators.
Modern Restaurant Management
MAY 16, 2020
Delivery offers fewer chances for guest recovery than dine-in. True hospitality and creativity will set you apart from other restaurants, so figure out how to extend their guest experience beyond their four walls.
Goliath Consulting
JUNE 15, 2020
The reality is everyone has to adjust in some capacity but everyone is very focused on the guest’s experience still and that will get them far” (5). As such, communication and transparency is a necessary component of recovery. by Bora Kang.
Foodable
JUNE 8, 2020
Bbot allows restaurant guests to order food and drinks from their phone to their table. Restaurants simply install the necessary hardware and signage and guests pay on a website using their table ID and preferred method of online payment. “We
OpenTable
APRIL 23, 2020
OpenTable is committed to supporting the restaurant community and we recognize the road to recovery will be long and difficult. Also, the Venga relationship management solution we acquired last year provides a complete view of loyal guests and their feedback.
Foodable
JULY 2, 2020
Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis.
Foodable
JULY 2, 2020
Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis.
Modern Restaurant Management
MARCH 26, 2020
Now more than ever, new systems are empowering owners and managers to optimize service, boost guest engagement, enhance menu performance, slash waste, and much more. As the industry gets on the road to recovery, this will be more important than ever.
Black Box Intelligence
MARCH 13, 2020
At Black Box Intelligence we benchmark performance for 300+ restaurant brands in multiple data sources including reported sales, workforce, guest satisfaction and consumer behavior. In this recovery the use of transparent guest feedback will be key.
Modern Restaurant Management
MAY 13, 2020
Help keep the public-facing part of the network secure by only offering the guest password to paying customers, and change the password frequently to prevent lingering access and misuse of your network.
Modern Restaurant Management
APRIL 1, 2020
Since guests cannot frequent their favorite establishments in person, they're now leaning on you to bring a "dine-in experience" to their homes. Now is the time to set expectations for how your guests will interact with your restaurant in the future.
Culinary Cues
JUNE 1, 2020
Leaders need to understand that the majority of these independent operators are good at two things: making consistently good food, and providing real service for guests that they work hard at knowing and caring for.
Restaurant365
JUNE 30, 2020
This can be a delicate balance between keeping your guests happy and ensuring that your dining room isn’t headed for another shutdown. A strategic plan to ensure employee and customer health and safety while in your restaurant is key to keeping everyone safe during your restaurant recovery.
Modern Restaurant Management
JUNE 18, 2020
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. Guests are willing to tip between 10 percent-25 percent more when dining out. Recovery in Sight.
Restaurant365
MAY 7, 2020
Do not allow guests to congregate in waiting or bar areas. Design a process to ensure guest separation while they are waiting to be seated. Predetermine traffic paths to/from restrooms to limit proximity for guests and staff.
Black Box Intelligence
MARCH 10, 2020
The newly launched Restaurant Recovery Sales Flash is open to all operators. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity.
Aaron Allen & Associates
MARCH 19, 2020
March 18, 2020 NRA Recovery & Relief Proposal The National Restaurant Association presents a restaurants recovery and relief proposal to the White House with projections of more than $225b in sales losses and 5–7 million jobs lost.
Modern Restaurant Management
MAY 27, 2020
In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Altering seating arrangements to improve spacing between guests.
Modern Restaurant Management
MAY 6, 2020
No Hot Shot (recovery) Deliveries. Another way to ensure product availability and minimize supply chain disruptions as you reopen would be to continue to focus on a modified menu –guest favorites, high-profit items, and items that take a cross utilization of products.
Modern Restaurant Management
APRIL 27, 2020
OpenTable added new features and price cuts for 2020 as they recognize the road to recovery will be long and difficult. Also, the Venga relationship management solution we acquired last year provides a complete view of loyal guests and their feedback.
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