Chef Chat© – Nicholas Calias, CEC, WCEC, CCA


Chef Nick Calias has his own restaurant and also serves as Culinary Director for new of Boston's largest venue managers. Chef Chat March 2021 boston chef

2021 208

The Kitchen Connection: 5 Ways to Streamline Your Restaurant Kitchen Operations to Increase Customer Satisfaction


Here are the top five things to focus on when streamlining your kitchen operations to improve your restaurant experience and achieve your overall goal of making customers happy. Kaitlin Keefer, Editor/Square.


Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

The Other Side of the Cork - Winemaker Spotlight: Alicia Wilbur


Alicia Wilbur, assistant winemaker at Herzog Wine Cellars, approaches wine on a spiritual level to deliver stellar wines. By Yael E. Geller, MPH. There are many types of friends that people acquire throughout their lives.

2020 213

Powerhouse Women in the Kitchen


Santé Staff. Barriers to the chef profession aside, female chefs continue to excel and prove their worth in the hospitality world. Despite the old adage, “A woman’s place is in the kitchen”, professional kitchens to this day continue to be male-dominated.

Restaurant Management Masterclass

Speaker: Harlan Scott, Founder of Harlan Scott Hospitality and Industry Restaurant

Due first to necessary staffing cuts, extreme safety protocols, and now the need to rehire against outsized government stimulus, unemployment benefits and wage requirements, managing and staffing have become the most urgent conversation in restaurants today. This, adding on to the lynch-pin management style restaurants often have, has made restaurant cultures more vulnerable and volatile than ever. If your restaurant is suffering from cut staff, low morale, or ineffective training, you've come to the right place. Join Harlan Scott of Harlan Scott Hospitality, learn how to get back in control of your restaurant and your operation back on autopilot.

Taste of the NFL: Where chefs and NFL communities win


The San Francisco 49ers held a winning card at the charity event. Deborah Grossman. ?The The 49ers may have lost the Super Bowl, but Chef Parke Ulrich prepared a delicious San Francisco-influenced Dungeness crab fried rice dish to please attendees at the NFL sanctioned feast before the big game.??.

Mother’s Day Drinks Bring Smiles


Blue Marble Marble-rita Credit-Blue Marble.png. Author(s): Deborah Grossman. Teaser: Mothers have favorites. Their favorite pie, perfume and presents. If they drink alcohol, they also have preferences. Here is a wrap up of diverse drinks that may please her during the quarantine.

2016 207

Peter Smith Tapped As Culinary Operations Director of Ghostline


Restaurateur Aaron Gordon brings Peter Smith on board to help meet diners’ needs during the pandemic at a new multi-restaurant “chef collective” in Washington D.C. Photo credit: Under a Bushel Photography.

Breaking the Silence on Sexual Harassment


Les Dames d'Escoffier NY presents Breaking the Silence on Sexual Harassment. January 2021 Management #metoo Master Sommelier sexual harassment

2021 148

Holiday Wines to Spread Joy


As this unusual year ends, we may yearn for a boost to our spirits. Whether you seek beverages for gifting or sharing at small gatherings, here is a panel of drinks to match diverse palates. Deborah Grossman. Here are several categories for selecting holiday beverages.

Get Your Brand Noticed at the Craft Distillers Spirits Competition 2020


Event date: December 10, 2020 (All day). There's still time to get your craft spirit noticed with e ntry and delivery deadline extended to Dec. Are you a craft whiskey maker in a sea of other whiskey makers? One niche vodka maker among many?

2020 130

Insight Into the Post-Pandemic Restaurant

This pandemic has brought permanent changes to the market and consumer behavior. But like all things, the crisis will pass, and people will start to explore how to resume normal activities. It’s crucial to ensure that your restaurant is ready to adjust and kick-start once the pandemic has passed. Here’s how to adjust your business model in order to get your restaurant back on track.

Black Vintners and Wine Professionals in the Spotlight?


The wine world wakes up to Black wine personalities. Deborah Grossman. Sunny days are ahead for Black vintners. The interest and sales of Black-owned wineries are up. Wine professionals are also getting long-overdue attention in the industry. In 1940 John June Lewis Jr.

Restaurateur Connection 2020 MVP Winners


In our move to give Santé writers the broadest possible audience, we partnered with Aggregage last year to establish Restaurateur Continue Reading. January 2021 Management Publisher's Plate @restaurateur-connection @Restaurateur_C

2021 139

Luxury Wine Marketing


Luxury Wine Marketingl.jpg. Author(s): Catherine Fallis. Teaser: Luxury Wine Marketing, The Art and Science of Luxury Wine Branding, is a must read for any food and beverage or hospitality industry professional dealing with upper tier wines.

Restaurant Recovery Strategies As Restaurants Re-Open


Re-open diligently and business will come. Emiliano De Laurentiis. Let's explore some key re-opening strategies for your restaurant today and in the foreseeable future. I originally wrote about restaurant strategies for weathering the Covid-19 pandemic in March.

Highlights of 2019


A Rich World of Hospitality, Brought to you by Santé. Emiliano De Laurentiis. 2019 was a stellar year for Santé as we continued to give you industry-relevant content through an expanded syndication network. In 2019 Santé reached over 1.5 million followers with articles and podcasts.

2019 188

Protecting Revenue and Profitability During Unexpected Times

The Coronavirus (COVID-19) pandemic is the latest example of unexpected turmoil, albeit on a larger scale, which initially caused voluntary, which initially caused voluntary and mandatory closings of dine-in areas as people needed to slow the virus spread by practicing social distancing. As the COVID-19 restrictions ease restaurants need strategies to adapt to crises in order to remain in business and protect profitability. The 2 ways of ensuring survival are protecting revenue and reducing costs. And the right technology can help. Read on to find out how.

Celebrating Women In Wine


Penny Weiss. Slowly but surely women are making their presence known in the wine industry by assuming important roles from operations management and business development to winemaker and winery owner.

talentReef Helps Employers Create Contactless Talent Management Strategy.


Download the talentReef Guide and learn how to digitally engage candidates and successfully recruit, hire, and onboard in a digital world. 2020 has been a lesson in quickly adapting to new requirements - namely, contactless recruiting, hiring, and onboarding.

Holiday Spirits from Around the World?


To brighten holidays celebrations this year, add some colorful and intriguing cocktails. Deborah Grossman. Cocktails with uplifting flavor combinations add holiday spirit to scaled down celebrations this year.

Making Customers Happy, One Eatery at a Time


Successful restaurateurs open new eatery that's part lounge, part NYC pizzeria and part Happy Hour Haven. The owners of Valley staples The Woodman and Jalapeño Pete’s really know how to make people happy. Their generous “Happy Hours” seem to keep customers coming back.

What to Consider When Purchasing a Point of Sale Solution for Your Restaurant

With the COVID-19 pandemic affecting virtually every industry, few have been hit harder than restaurants. Consumer preferences have shifted from what is trendiest to what is safest. They are looking for ordering and fulfillment options on a greater scale than ever before. The solution? A comprehensive restaurant point of sale (POS) system that helps owners gain actionable insight, master efficient operations, and become more competitive.



Academy Award-winning Director Rayka Zehtabchi, Ventureland, Vox Creative and Digitas Launch KitchenAid Initiative to Combat Gender Inequality as Industry Recovers. KitchenAid brand presents "A Woman's Place," a documentary short, now streaming on Hulu.

2013 130

Round Up of New Spirits


Deborah Grossman. From vodka made from milk to liqueur crafted with poblano chiles, from classic Bourbon with 1,001 barrel options to American single malt whiskey aged in local oak, the spirits world is popping with unique options.

Cuisine Solutions Collaborates with Taffer’s Tavern Founder and CEO Jon Taffer for New Restaurant Venture


As the country faces the challenges brought on by COVID-19, two food service industry leaders join forces to revolutionize the dining experience with an innovative sous vide solution. Jon Taffer with Cuisine Solutions and CREA Team Members; Photo Credit: CSI / CREA.

Hotels 130

Last Minute "No Shipping Required" gifts for Foodies


For last-minute shoppers seeking gifts for recipients that love wine, food and experiences here are a few ideas available with a click, no shipping required!

A Masterclass in Restaurant Digital Transformation

Speaker: Jay Coldren, Alex Barrow, and Greer Kimsey, Street Sense Team

Behaviorists say it takes 21 days to solidify a habit. 365 days of quarantine later, it's safe to say that our customers will be keeping some quarantine habits. At the center of these habits is the digital world: online ordering, advertising, booking, reviewing, etc. It will become essential for restaurants to create omni-channel experiences for customers, and to market them effectively. Join Jay Coldren and his team in this masterclass to learn the tactics for dominating the digital restaurant sphere.

Santé Gets a New Look for the New Year and Beyond.


Emiliano De Laurentiis. Serving you since 1996, Santé is about insights into the restaurant business. Whether you’re a restaurateur or a restaurant enthusiast, we are here to elevate hospitality standards.

2021 130

What to Wear So Your Joints Don't Hurt


Megan Howard. Long hours on your feet in the restaurant industry can hurt your joints but there are things you can do to mitigate the pain. Did you know that there are 360 joints in the human body? That’s 360 connections between 720 bones.

Adapting During a Pandemic


Emiliano De Laurentiis. As we poke our communal heads out from our protective burrows, we look for answers to how to emerge safely. Here are some solutions ranging from Antibody tests, to air scrubbers and remote kitchens!

A Taste Of The Douro With Quinta Do Crasto


great wine capitals.jpg. Author(s): Penny Weiss. Teaser: Exploring a few wines in the Douro wine region of Portugal. Recently, I virtually explored the DÃO wine region in Portugal.

Restrictions Into Opportunities: How to Make Your Restaurant Succeed

Speaker: Patrick Cottrell and Joe English

Whether your state allows outdoor dining, takeout only, or a little bit of both, we're here to help. Join Patrick Cottrell and Joe English from Sculpture Hospitality, for a webinar on Jan. 26th, and get your restaurant to thrive in face of pandemic restrictions

Distilling for Good


Distillers convert to making hand sanitizer. Deborah Grossman. A scan of distilleries in the U.S. and beyond shows how distillers have switched to making hand sanitizer. Though online sales are up, many distillers want to do more for their communities than making liquor.

"Fatto A Mano" Bottega SpA


Bottega Winery Headquarter_2.JPG. Author(s): Penny Weiss. Teaser: Sandro Bottega introduces festive bottles of wine, liqueur and spirits for the holidays and beyond!

Chefs on the Lamb: Low Cuts, High


Sheep have been a cultural icon for millennia and their lamb a mainstay of menus around the globe for even longer. Wayne Harley Brachman. Bo Peep loses them in a nursery rhyme, insomniacs count them, and renegade family members are labeled as black ones.

Boardroom Spirits Releases Seasonal Nocino


Green Walnut Liqueur Returns for the Season and is Featured in Two New Ready-To-Drink Bottled Cocktails. Boardroom Spirits, the award-winning, sustainable precision craft distiller announces the seasonal release of its annual holiday spirit, Nocino (28% ABV $39.99

Maximize Your Margins Masterclass

Speaker: Shawn Imbeault and Geoff Loukes, Sculpture Hospitality

In the past year, we've learned that maximizing margins can determine whether your restaurant stays afloat when times get hard. It takes a lot of perspective and a ton of experience to optimize your net profit from within, so that's where we come in. Join Shawn Limbeault and Geoff Loukes, in this master class that will take you through the best practices of maximizing your margins, From FOH to BOH.

Isiah Thomas’ Award-Winning Cheurlin Champagne Launches E-Commerce Storefront with Thirstie


The official champagne of the National Basketball Players Association partners with Thirstie Inc. to build an innovative “DTC” purchase option for consumers on the Cheurlin website.

2014 130

Can Wine Subscription Boxes Benefit Your Wine Business?


WineBoxService.jpg. Author(s): Alicia Rennoll. Teaser: Wine subscription box services can be an alternative revenue stream for wineries. Photo credit: RoseBox/Unsplash.



MWW_BOVARA_11102019_CF_med res_-01616.jpg. Author(s): Bernard Kenner.

2020 130

Mama Lion – A Continuing Evolution


The creation of a destination. Emiliano De Laurentiis. A progressive evolution that has allowed Mama Lion to manage renovations and to react to evolving markets.

What I Wish I Knew Before Buying A POS System

For multi-unit restaurant operators, poor technology decisions have disastrous, rippling consequences. Whether you have twenty locations or two hundred, the decision of which POS system to use can define your operation, team culture, growth potential, and profit margins — either by unlocking opportunity, or holding you back from it.