Modern Restaurant Management

MAY 13, 2025

Gen Z isn’t just eating out; they’re building relationships with brands that reflect who they are. Trend-driven yet deeply value-conscious, they want personalized nutrition, ethical sourcing, and innovative packaging. Gen Z is redefining dining, seeing your restaurant as an extension of their identity. Michael Parlapiano, Managing Director of The Culinary Edge, shares with Modern Restaurant Management (MRM) magazine how restaurants and food brands can adapt to these generations’

Social Media 426

Social Media Sustainability Customer Experience Sourcing 426

Culinary Cues

MAY 12, 2025

For generations excellent meant complicated, intense, all-consuming, and sacrifice. Kitchens of great renown are staffed with dozens of talented young cooks, some even there as a stagiere working just to learn and build their resumes. Meticulously clean kitchens; pristine, starched chef whites; the very best equipment and ingredients from around the world.

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Seasonal Menu Fine Dining Front of House White Paper 348

Modern Restaurant Management

MAY 27, 2025

In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services. Consider the alarming pattern over the past three years. Five Guys experienced a breach in September 2022 that compromised job applicants' personal data.

Insurance 282

Insurance Document Employee Relations 2023 282

EATER

MAY 14, 2025

Wonho Frank Lee Ryan Bailey of Kato in LA says more square footage has actually helped operations A version of this post originally appeared on May 14, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world. This send is the second of a four-part series on restaurant growth, presented by Square.

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Seating Outdoor Dine-in Beverage 230

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

Goliath Consulting

MAY 26, 2025

Todays diners scroll before they order, and your restaurants social media presence can make or break their decision to visit. Thats where a skilled content creator comes in. But not all creators are the right fit. The wrong hire can lead to off-brand posts, low engagement, and wasted effort. Heres how to find a creator who truly understands your brand and can help turn followers into loyal guests.

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Hiring Social Media Fast Casual Email Marketing 221

Restaurant Business

MAY 22, 2025

The Bottom Line: The supply of workers is strong enough that restaurant chains can expand hours and go on hiring sprees. But limits on immigration could stop that.

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Hiring Supplies 244

Black Box Intelligence

MAY 12, 2025

The Best Practice Awards 2025 Celebrating the Best Restaurant Brands in the Industry Every year, the coveted BBI Best Practices Awards (BPAs) celebrate the best performers in the restaurant industry. With a history of more than 20 years recognizing the greatest brands, they have become a coveted prize and are routinely mentioned in earnings calls and board calls, and have become a cause for significant internal celebration.

2025 52

2025 Fast Casual Fine Dining Casual 52

The Restaurant Group

MAY 25, 2025

Online Reputation for Small Restaurants is critical to attract customers and build trust. Managing how people see your business online can mean the difference between success and struggle. What is Online Reputation Management for Restaurants Simple definition of restaurant reputation Online reputation management for restaurants means actively shaping how people see your restaurant on review sites, social media, and online searches.

Social Media 78

Social Media Customer Experience Customer Service Small Business 78

Lavu

MAY 23, 2025

Thinking about launching your own deli in 2025? Youre not alone. With the growing demand for fresh, made-to-order meals and local favorites, starting a deli can be a smart and rewarding business move. But success depends on more than just great sandwiches. If youre wondering how to open a deli that stands out in a competitive food market, this guide walks you through every critical step from business planning and licensing to choosing the right equipment and location.

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2025 Employee Relations Tip Distribution POS 78

Modern Restaurant Management

MAY 12, 2025

The restaurant industry's competitive landscape for mealtime dollars is changing fast, and it's no longer brand against brand. Increasingly, grocery and convenience stores are stealing share by offering quick, affordable, and increasingly high-quality meal options. In Revenue Management Solutions' (RMS) recent consumer report, Check, Please or Check Out , 24 percent of surveyed diners say they buy meals from grocery stores more frequently than a year ago.

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Retail Marketing Fast Casual Customer Service 354

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

EATER

MAY 14, 2025

The raw bar is getting pricier. | Brooke Olsen One dollar oysters are disappearing. Heres why. Whether served raw on the half-shell, chargrilled, or Rockefeller style, theres no denying the briny appeal of a perfect fresh oyster. Over the past few decades, more and more diners have heard the gospel of great oysters and, as a result, demand for the bivalves has skyrocketed in recent years.

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Pricing Equipment Consumer Goods Bar 284

Culinary Cues

MAY 1, 2025

Some may view it as a threat to business viability while a few will see it as the driver that helps everyone improve. Some may view it as a reason why some fail while others see it as the reason a few succeed. Too often a few will proclaim that the pie is simply being cut into smaller pieces while visionaries view it as the way the pie gets larger. Competition has been referred to as the negative aspect of free enterprise while optimists applaud it as the opportunity that free enterprise offers.

Fine Dining 352

Fine Dining Innovation Consumer Goods Customer Service 352

Restaurant Business

MAY 21, 2025

Black Box Intelligence (BBI), one of the restaurant industrys most trusted names in performance data and analytics, last month acquired Yumpingo, a leading guest experience management platform.This strategic move is set to reshape how restaurants manage their operations and customer experience delivering deeper insights and faster, smarter decision-making.The acquisition is a critical milestone in BBIs broader vision: building the AI Command Center for Restaurants a centralized intelligence hu

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Loyalty Program Customer Experience 2022 Design 248

ChowNow

MAY 23, 2025

You can have a crowd-pleasing menu, loyal regulars, and a packed dining roomand still watch your margins disappear. Why? Because not every dish thats popular is profitable. Too many restaurant menus are built on intuition and aesthetics, not real numbers. If youre making decisions based on gut instinct or what feels right, youre guaranteed to be leaving money on the table.

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Menu Seasonal Menu Point of Sale Online Ordering 195

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

2025

Goliath Consulting

MAY 1, 2025

In todays digital-first dining culture, having a strong social media presence isnt optionalits essential. For restaurants, social media marketing is more than just posting food photos. Its a strategic tool to attract new customers, build brand loyalty, and create memorable experiences that keep people coming back. Know Your Audience Before You Post Every restaurant has a unique vibe, and your social media should reflect that.

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Social Media Marketing Email Marketing Influencer 195

Modern Restaurant Management

MAY 14, 2025

Restaurants, hotels,and otherhospitalityindustry businesses continue to battle a tight labor market. Toattractnot only enough employees butalsoengaged and productive ones, itsimportantto offer benefits thatmeet them where they are. While itmayoften be overwhelming to figure out where to start, there are severaltenets of an impactful benefits program thatcanshow employees thatyou, their employer,supportthemas individualsboth at work and at home.

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Serving Workshop Education Training 373

EATER

MAY 8, 2025

Lorraine Bracco and Talia Shire in Nonnas | Jeong Park/Netflix The new Netflix film, which is based on a true story, is chock-full of Italian restaurant tropes. But its delicious cast helps it go down easy. There are so many movie tropes that center around Italian restaurants. Youre likely conjuring some at this very moment red checkered tablecloths, heaping plates of spaghetti and meatballs, overflowing red wine glasses.

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2007 Customer Experience Presentation Food 293

Culinary Cues

MAY 22, 2025

Its the proverbial glass half full or half empty scenario. How you approach life is typically evident in everything you do from caring for your health, to relationships, to your work, and even your purpose. Do you seek sunshine or darkness? To you relish a smile or simply accept a frown? Do you have hope or are you filled with angst and a dim view of what lays ahead?

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Food Truck Sports Education Influencer 309

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

2025

Restaurant Business

MAY 23, 2025

The fast-food giant will instead introduce beverages from the test concept into hundreds of McDonalds restaurants as a test this year. The CosMcs restaurants will start closing in late June.

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Beverage Food Operations 322

ChowNow

MAY 23, 2025

When you decided to open a restaurant, you probably didnt picture yourself glued to spreadsheets or tracking the price of eggs, but keeping an eye on the numbers is how you stay open year after year. Those numbers, or KPIs , decide whether the lights stay on, the staff gets paid, and the dream stays alive. The truth is that the average restaurant profit margin is razor-thin, leaving almost no room for error.

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Point of Sale Fast Casual Insurance Customer Service 195

Goliath Consulting

MAY 13, 2025

How to Choose the Right Partnerships to Grow Your Brand and Fill Seats. Collaborations can be powerful, but only when theyre aligned with your brand, values, and audience. The right partnership can help you boost sales, grow brand awareness, introduce new products, or even break into a new market, as discussed in TouchBistro. Collaboration is a crucial tool for restaurants looking to expand their impact without losing authenticity.

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Seasonal Menu Email Marketing Brewery Retail 195

Modern Restaurant Management

MAY 29, 2025

The evolution of the QR code has been something of a full-circle journey since it exploded on the global scene a little more than a decade ago. Funny-looking, pixelated Rorschach blots were suddenly plastered on seemingly every product and piece of signage a consumer might happen upon, and the public was eager to explore new interactions with their still-novel smartphones.

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Menu Loyalty Program Download Customer Service 371

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Small Business

EATER

MAY 7, 2025

Same, Martha, same. | Pief Weyman/NBC via Getty Images Martha Stewart and Jos Andrs act as mentors to chefs who need redemption during this anti-a **e era. But whats the value of a show like this right now? People may forget what you said. They may forget what you did. But they will never forget how you made them feel, especially when your short temper, massive ego, and broad array of other poorly managed traumas make for such sweet, sweet content.

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Social Media Seasonal Menu Back of House Small Business 263

Culinary Cues

MAY 15, 2025

As in the case with many professions, there is a process, sometimes built around tradition and often, proven effective over time. This process is methodically built on results and, as such, is acknowledged by those professions as being effective. The process is used in professional sports, in the military, in law enforcement, public speaking, writing, painting, carpentry, and dozens of others.

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Uniforms Coaching Customer Experience Restaurant Law 223

Restaurant Business

MAY 22, 2025

It's the second state to adopt a Restaurant Reservation Anti-Piracy Act, designed to stop the unauthorized sale of bookings. New York was first to make the move last year, and similar bills are pending in California, Illinois, Louisiana, Hawaii and Nevada.

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Reservations Marketing Book Design 284

ChowNow

MAY 2, 2025

Running a restaurant is one of the most rewardingyet riskyventures out there. Youre not just managing food and staff, youre battling slim profit margins, high operating expenses, and constantly changing customer preferences. And with the often-repeated stat that the restaurant failure rate is sky-high, its no wonder so many operators feel like theyre one bad month away from closing.

Email Marketing 195

Email Marketing Social Media Cash Management Leadership 195

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership

Perfect Daily Grind

MAY 25, 2025

High coffee prices are becoming a lasting reality for the industry. While many assert that this signifies a long overdue change, as coffee has historically been an undervalued commodity, price volatility affects all levels of the supply chain in various ways. For coffee shops, in particular, margins are tighter than ever. Many are facing the difficult decision to raise their retail prices , seeking new ways to streamline operations and manage cash flow more effectively.

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Café Pricing Management Management 135

Modern Restaurant Management

MAY 19, 2025

Twenty years ago, hospitality looked very different. Kitchens ran on handwritten tickets and verbal handoffs. POS terminals were clunky, fixed to the counter, and limited to basic transactions. Front-of-house teams juggled high guest expectations with paper logs, manual reports, and legacy systems that weren’t built to keep up with the pace of service.

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Hospitality Front of House Back of House Food Order 275

EATER

MAY 5, 2025

Mad Libs fo brands | Jaya Saxena Brand collaborations barely make sense anymore. Thats kind of what theyre going for. On Bastille Day in 1916, Hugo Ball published the Dada manifesto , a declaration explaining a new tendency in art that was meant to seek meaning in newness, even if what was created didnt make sense. We were on the brink of World War I, and much of the public seemed too politically complacent.

Food 238

Food Consumer Goods Email Marketing Social Media 238

Culinary Cues

MAY 6, 2025

I just finished watching the latest beautiful episodes of Chefs Table Legends. As always, they are remarkably well-done featuring stories about Jamie Oliver, Jose Andres, Alice Waters, and Thomas Keller. Although the food photography and storyline about each chefs prowess behind the range are wonderful, it was the way that each has made a difference that justifies them as legends in life.

Consumer Goods 249

Consumer Goods Education Sourcing Training 249

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership