7 Shifts

JULY 25, 2024

This post is adapted from our “What Restaurant Employees Want” report, originally published in May 2024. Visit our page to download the full report , which features insights from 1500 active restaurant employees and industry experts. The restaurant industry is notorious for high turnover. Our data confirms that 66 percent of employees indicated that they had quit a restaurant job, with a quarter having quit more than once.

Management 195

Management Management Book Coaching 195

Modern Restaurant Management

JULY 22, 2024

Imagine your wait staff getting your restaurant ready for the day when the heat index outside exceeds 100 degrees. The temperature is so oppressive that employees immediately crank up all the air conditioning units. An hour later, when sweltering guests crowd in, your team is too distracted to turn some units down. High electric bills and wasted energy are the last things on their minds.

Equipment 193

Equipment 2024 Waste Point of Sale 193

7 Shifts

JULY 20, 2024

With over 5 billion people using social media globally, platforms like Facebook, Instagram, and TikTok have become necessary tools for businesses to reach customers. From introducing your restaurant to fulfilling orders, you can use social media to drive more traffic to your establishment, in-person and digitally. Discover why restaurants must have a social media strategy and 20 effective ways to boost your social presence online.

Social Media 195

Social Media Customer Experience Seasonal Menu Events 195

7 Shifts

JULY 20, 2024

As an operator, you must have a firm grasp on your revenue, expenses, and profitability if you want to be part of the 20% of businesses that find long-term success in the industry. This involves not only knowing your current financial status but also being able to forecast future trends and make informed decisions based on accurate data. Components of a restaurant’s financial report The food and beverage sales report, prime costs report, inventory report, profit and loss (P&L) statemen

2024 195

2024 Cash Management Inventory Waste 195

Advertisement

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.

Restaurant Law

ChowNow

JULY 23, 2024

Crafting a successful restaurant business plan is crucial for any new restaurant opening or restaurateurs looking to optimize their business in the competitive industry. One of the most important components of this plan is the executive summary, which not only encapsulates the essence of your business plan but also sets the stage for potential investors, lenders, and partners.

Seasonal Menu 78

Seasonal Menu Customer Experience Dine-in Customer Service 78

Modern Restaurant Management

JULY 25, 2024

Restaurant owners launch with a lot of optimism but rarely with enough capital. And the reason is almost always the same: business plan projections were based on what they want to have happen vs what will realistically happen. Too many restaurateurs are convinced their establishments will be filled from day one. They won’t. Too many restaurateurs are convinced their establishments will be filled from day one.

Document 98

Document Government Reference Take-out 98

EATER

JULY 22, 2024

Los Angeles’s Seoul-style cafe operators embrace the essence of South Korean coffee culture, where, often, nothing is off limits — or left off social media

Social Media 137

Social Media Operations 137

Modern Restaurant Management

JULY 23, 2024

When we talk about the “restaurant of the future,” labor compliance isn’t exactly the flashiest or most exciting topic to include—certainly not when juxtaposed with salad-making robots and personalized digital menus. But beyond its legal necessity, ensuring compliance with employment laws is critical to shaping a better experience for employees and customers alike.

Restaurant Law 186

Restaurant Law Employee Relations Kitchen Safety Customer Experience 186

Restaurant Engine

JULY 24, 2024

Make sure your food items are beautiful enough to photograph for user-generated content. Have you ever eaten at a restaurant with a friend and posted photos of the two of you having fun on Instagram? Have you ever shared what you were eating on TikTok? Ever had a great experience at a restaurant and shared a review? If so, you’ve participated in user-generated content.

Social Media 52

Social Media Coupons Customer Experience Loyalty Program 52

The Restaurant Group

JULY 25, 2024

Maximizing Your Restaurant’s Potential: A Comprehensive Guide by TRG Restaurant Consulting Managing a restaurant is hard work. In the bustling and dynamic food service industry, you always try to provide a pleasant guest experience while ensuring a positive cash flow after all expenses have been accounted for. A Restaurant Consulting Firm like TRG can make things easier for you.

Hiring 78

Hiring Loyalty Program Website Management Cash Management 78

Advertiser: Paycor

What type of worker is most engaged—hybrid, remote, or onsite? What are the drivers of effective leadership? What does the C-suite think HR is most responsible for? And why is a wave of HR resignations more likely in the next 12 months? Get our annual survey report to find out: The #1 challenge of recruiting & hiring Why remote teams are struggling What are the drivers of effective (and ineffective) leadership And lots more!

2025

Wasserstrom

JULY 24, 2024

The topic of inclusion is now at the forefront of American discourse. Yet we have overlooked, forgotten, or were completely unaware of one population: the millions of people with disabilities that are not able to use standard public restrooms. Imagine a child not being able to go on field trips with their classmates, because the […] The post Adult Changing Stations Are a Necessity for Inclusive Public Buildings appeared first on The Official Wasserstrom Blog.

Blog 120

Blog Healthcare Hospitality Management 120

Modern Restaurant Management

JULY 24, 2024

When Lindzi Shanks and Kat Connor opened the world’s first marshmallow cafe in 2017, they anticipated the summer season would be a business bonanza thanks to the public fascination with s’mores, but they came to learn that XO Marshmallow truly thrived in the fall and winter weather seasons when guests craved hot chocolate. In order to capitalize on these customer beverage trends, they pivoted and responded in a number of ways including: Adding limited edition/specialty flavors in lat

Social Media 111

Social Media Cash Management Point of Sale Customer Experience 111

Lavu

JULY 22, 2024

Alright, restaurateurs, it’s time to get real about your POS system. In this fast-paced industry, having the right restaurant management tools isn’t just nice – it’s crucial. Let’s dive into why flexible point of sale solutions are becoming the secret ingredient for successful restaurants. The Limitations of Standard POS Systems Let’s face it: those one-size-fits-all POS systems are about as useful as a dull knife in a professional kitchen.

POS 78

POS Fast Casual Fine Dining Customer Service 78

SpotOn

JULY 22, 2024

Restaurants come in many shapes and sizes. It's what makes the restaurant industry such a vibrant, innovative space. There's no wrong way to create a restaurant concept, as long as it's authentic to your vision and well-received by guests—which is easier said than done. Full service restaurant concepts fall into two broad categories: casual dining and fine dining.

Fine Dining 98

Fine Dining Casual Fast Casual Dine-in 98

Advertiser: Paycor

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

Download

Sculpture Hospitality

JULY 23, 2024

Are you excited by the allure of owning your own bar? The camaraderie, the creativity, and the chance to be the neighbourhood hangout is all pretty enticing.

Bar 114

Bar Management Management 114

Modern Restaurant Management

JULY 26, 2024

If your restaurant was involved in a food recall, would you know how to properly communicate about the incident to key stakeholders – including media, customers, employees, supply chain partners, and regulatory agencies? Would you know how to develop action-oriented messages customized to each audience, explaining how to get rid of contaminated products, what to do if they consumed tainted foods, and how to determine if they have foods that were part of the recall?

Communication 88

Communication Food Safety Social Media Loyalty Program 88

Restaurant Business

JULY 23, 2024

The contract-management company has long been known for signature restaurants in cultural, sports and entertainment venues. Now, Patina is planning to launch a brasserie chain with worldwide potential.

Sports 116

Sports Entertainment Management Management 116

EATER

JULY 23, 2024

Mario Tama/Getty Images After slumping sales, McDonald’s, Starbucks, and more are trying to get customers back in the drive-thru After nearly four years of price hikes and customer complaints about those price hikes, many of the country’s largest fast food chains are finally bringing back the meal deal in response to slumping sales. For those of us who were convinced that COVID killed the dollar menu , this moment of economic uncertainty could officially usher back in a new era of cheap drive-th

Food 83

Food Consumer Goods Food Supply Pricing 83

Advertisement

Full Course Foundation is dedicated to nurturing excellence in restaurant leadership. Our Navigator program offers a wide range of resources tailored for professional growth. From high-quality training to personalized coaching, Navigator equips restaurant leaders with the tools they need to thrive in their careers. Unlock your potential with three months FREE access to Navigator by Full Course!

Leadership

OneDine

JULY 26, 2024

In today’s labor market, restaurants are grappling with two significant challenges: rising labor costs and labor scarcity. These issues are reshaping the landscape of the food service industry, compelling businesses to seek innovative solutions to stay competitive. One of the most promising avenues for addressing these challenges is the integration of advanced restaurant technology.

Technology 52

Technology Front of House Customer Service Inventory 52

Crunchtime

JULY 22, 2024

The 2024 UEFA European Championship is one of the most important sporting tournaments in the world, and the Euros brought with them a massive spike in pub traffic across England. Barclays reports that when compared to yearly averages, transactions were up 86.4% during England’s seven Euro matches, with a peak coming the day of the final. During the final in particular, pub transactions were up 92.9% when compared to the average Sunday so far this year.

2024 78

2024 Sports Events Serving 78

Restaurant Business

JULY 22, 2024

Remember the TikTokers like Keith Lee who ranted about not getting enough chicken in their bowls and burritos? It doesn't appear to have impacted traffic, according to new Placer.ai data.

Operations 116

Operations 116

Qu

JULY 24, 2024

Deepening Guest Connections Together Qu is excited to announce our newest certified integration partner, Thanx , a leading guest engagement platform for differentiated, on-brand loyalty focused on access, exclusivity, and personalization. With our shared passion for driving deeper, more relevant guest experiences, integrations with partners like Thanx are integral to bringing Loyalty 3.0 to fruition.

Loyalty Program 52

Loyalty Program Fast Casual POS Technology 52

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

The Restaurant Group

JULY 21, 2024

How Professional Restaurant Branding Can Transform Your Business Establishing a solid restaurant branding image can strengthen your relationship with your patrons and service providers. With no fewer than 749,404 restaurants in the United States , it can be key to developing a competitive edge. But how do you go about it? TRG Restaurant Branding Consultants give you a rundown of what it entails.

2030 78

2030 Food Truck Design Customer Service 78

The Salt

JULY 24, 2024

Chipotle's CEO tells investors that the chain had not shrunk its portions despite accusations on Tiktok and Reddit. Brian Niccol has tried to bat down those complaints for weeks.

Social Media 86

Social Media 86

Restaurant Business

JULY 26, 2024

The steakhouse chain saw impressive growth on both the top and bottom line in the second quarter as it continued to defy industry trends.

Operations 107

Operations 107

Apicbase

JULY 22, 2024

The corporate catering sector faces a host of challenges, including labour shortages and the Herculean task of making the supply chain more sustainable. In a recent TrendTalk hosted by Rational, catering industry leaders discussed how they are tackling the challenges and what they are doing to stay relevant and competitive. Innovation took centre stage in the debate.

Catering 52

Catering Sustainability Technology Employee Relations 52

Advertiser: Paycor

Benefits are central to any HR strategy. A strong benefits package attracts top talent, boosts engagement, and retains top performers.

Design

SpotOn

JULY 24, 2024

Colorado is one of the 25 states in the US that increased its minimum wage in 2024. So, we've compiled this guide to help you make sure your business meets the minimum wage requirements. Here, you'll find answers to the most popular questions about Colorado's minimum wage and information about other minimum wage guidelines. We've also included links to Colorado's government website if you want to do more research on a particular subject.

2024 52

2024 Uniforms 2010 2023 52

Culinary Cues

JULY 24, 2024

Like so many other art forms: painting, photography, music, or writing – cooking is an expression of who you are. In all art we express what we feel, how we think, and what we have experienced. Traditions, ethnicity, deep seated beliefs, and all forms of family connections find their way on paper, instrument, or plate. This is a natural process for artists and craftsperson’s – it is how life works.

Influencer 347

Influencer Café Seating Dine-in 347

Restaurant Business

JULY 25, 2024

But customer concerns over portions did little to slow the burrito chain in Q2, when same-store sales soared by more than 11%.

Operations 113

Operations 113

TastyIgniter

JULY 25, 2024

Managing restaurant operational costs is essential for long-term success. This guide explores key components like labor and food costs, provides actionable strategies for reducing expenses, and offers insights into balancing cost reduction with maintaining quality and customer satisfaction.

Operations 42

Operations Sustainability Management Management 42

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring