Introducing Contactless Dine-In Ordering with ChowNow


As on-premise dining resumes in many parts of the country, restaurants must adapt to the fact that safety expectations have shifted dramatically. Contactless ordering technology is part of the new essential toolkit restaurants need to reduce risk as they resume dine-in service. .

Introducing Dine-In Ordering with ChowNow


As on-premise dining resumes in many parts of the country, restaurants must adapt to the fact that safety expectations have shifted dramatically. Contactless ordering technology is part of the new essential toolkit restaurants need to reduce risk as they resume dine-in service. .

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Dining In During a Pandemic: The Do’s and Don’ts for Restaurant Operators

Modern Restaurant Management

To reduce the risk of virus transmission, restaurants can implement solutions like contactless order and payment technologies in the dining room. Numerous tests in various applications have shown that it isn’t harmful.

What is the Most Profitable Order Mode for Your Restaurant – Dine-In, Delivery, Takeout or Drive-Thru?


As a restaurant owner or operator in 2020, you’ve been faced with an incredibly challenging environment. Running a restaurant in pre-pandemic times wasn’t easy, but COVID-19 threw an even bigger wrench into your plans. ” You rapidly shifted operations and resources between different order modes, most likely approaching dine-in, delivery, takeout, or drive-thru differently. The impact of off-premise channels on dine-in restaurants.

Welcoming Customers Back: How to Resell the Dine-in Experience as Restaurants Reopen

Modern Restaurant Management

Now that states are beginning to loosen their lockdown restrictions and reopen small businesses like restaurants, it’s fair to wonder how drastically the dine-in experience will have to change to accommodate the new safety requirements. And even with stricter guidelines in place, will customers actually risk dining out in public spaces? There’s just so many touch points in a restaurant.” The answer lies in limiting capacity.

Surviving COVID-19: 7 Ways to Increase Gift Card Sales When Dine-In Options aren’t Available


With dine-in options no longer an option for your restaurant guests, it’s time to start increasing your gift card sales to stay afloat. We’ve stated in the past that a customer loyalty management program builds the foundation for customer retention, and getting your loyal customers to spread awareness of your restaurant through gift cards is the best place to start. Everyone is devouring social media at rapid rates, especially while in quarantine.

Touchless Payment: The New Reality of Paying at a Dine-In Restaurant

Modern Restaurant Management

As states such as Georgia, Florida and Texas begin to allow restaurants to cautiously reopen, it offers some understanding – for the first time – of what dining out will look and feel like in the wake of COVID-19. A truly touchless payment process has never been more important in the restaurant industry. It’s now a key piece to a larger effort for rebuilding public confidence in dining out and the general return of the full-service restaurant industry.

Arizona Jumps Back Into Dine-In Foodservice | Restaurant Recovery Series


In this episode of The Barron Report, host Paul Barron and Louis Basile, founder and president of Wildflower Bread Company , dive into rebuilding the guest experience as restaurants begin reopening in Arizona. Although food safety has been embedded in the foundation of the foodservice industry, safety assurance remains the number one concern for patrons as they begin dining out post pandemic.

Best Outdoor Dining in Midtown, NYC in 2020

Restaurant Clicks

New York City is open for outdoor dining, and some of the best Midtown restaurants are offering outdoor seating while the weather is warm. If you’re looking for delicious food in an outdoor venue, Midtown NYC is teeming with amazing options. .

Eater Talks | What Happens to Outdoor Dining in Winter?


Dome dining at Chicago’s Fulton Market | Photography by Barry Brecheisen. On Thursday, October 29, Eater editors will discuss the challenges ahead for restaurants and bars as wintertime dining approaches Eater Talks: What Happens to Outdoor Dining in Winter?

Fun Dining ?In the Age of Social Distancing ? 5 Ideas to Keep it Fun and Safe!

Web Diner

Join us in this first installment of “ …In the Age of Social Distancing ” to find out what that overlap is and what Restaurants are doing to enforce Social Distancing while dining. Recently, one of the expressions we’ve seen thrown around the most is “In the Age of Social Distancing”. Today, we start a new series of articles that tackle the different ways in which COVID-19 has affected our Industry and how we are all fighting back.

A Restaurant Made Entirely From Geodesic Domes Is a Perfect Metaphor for Dining in 2020


East Eats is now serving bao and tacos on a side lot in Detroit’s Jefferson Chalmers neighborhood [link

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Our commitment: from dine-in to online delivery and pickup overnight


The entire world has been turned upside down in the wake of COVID-19, leaving people and businesses alike feeling afraid, uncertain and worried about what’s to come. So, in these dire times especially, we want to take our responsibility and help as many restaurants as possible switch to food delivery and takeaway. What’s more, we are grateful to be able to say we have helped hundreds of restaurants shift entirely to online food ordering in the past week.

Texas Bars Look to Reclassify as Restaurants in Order to Reopen for Dine-In Services



Detroit Restaurants Take Cautious Steps Toward Dine-In Service


Restaurateurs eager to welcome back customers into their dining rooms are prioritizing safety measures [link

Nevada Allows Restaurants Inside Casinos to Reopen for Dine-in Service


Restrictions will prevent diners walking on casino floors [link

This week in restaurant news: chain mandates, catering pivots, outdoor dining in winter


In Trying Times, Americans Look to Our True Leaders — Chain Restaurants — for Guidance – Eater. Brands like Starbucks, Panera, Chipotle, and McDonald’s have all issued mandates requiring customers to wear masks, in a moment when doing so has become part of a national debate.

Stay Here: The Westin Dublin

Gastro Gays

Set on College Green beside Trinity College, The Westin Dublin opened in 2001 after an expansive construction which linked three historic buildings.

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7 Ways to Improve Your Restaurant’s Design for Delivery


To put that in perspective, that’s more than the GDP of the entire European nation of Iceland. But also from the perspective of your business, you want to be increasing efficiency, minimizing the impact on dine-in business, and ultimately maximizing profit!

5 Ways to Attract Restaurant Customers


In March 2020, searches for “restaurant takeout” on Google increased 285 percent , as diners reacted to the closure of dining rooms across the country. Bring in new diners with these strategies, including using multiple restaurant ordering channels.

Reopening and recovery: 4 steps to attract guests in 2020 and beyond


If your venue has recently reopened, or you have an eye to reopening to dine-in options in the near future, it's time to start thinking seriously about how to adapt your customer pull and retention to the new normal. In today’s post, guest blogger Greg Provance talks through the top 4 things to consider when strategizing for attracting guests in the post-COVID world.

Food Delivery Ideas: How to Deliver Food While Maximizing Your Restaurant’s

7 Shifts

Even as many restaurants around North America reopen for on-premise dining, many customers will continue to opt for off-premise dining options. Keep reading to get answers to questions like: How do you manage staff to boost off-site dining revenue? In 2019, Grubhub had 22.62

7 Tips for Hospitality Marketing During COVID-19

Social Hospitality

It’s always best to evaluate your key metrics , in the middle of a crisis and during a regular business year. With this information in hand, you might be able to predict what’s coming next. When you finish with those clients, go beyond current customers and contact new companies in your area. In fact, Marriott Bonvoy members who had free nights available were notified and told that these benefits could now be used through January 31, 2021.

Why Restaurant Guest Expectations Are Shifting (Podcast)

Modern Restaurant Management

In this week's episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia speaks with Dara St. Louis, Senior Vice President and Founding Partner at Reach3 Insights, about how the pandemic has affected diner attitudes.

How to Set Up Contactless Dining With ChowNow’s Online Ordering


Since March of this year, countless restaurateurs have had to immediately close their dining rooms, lay off staff, quickly adopt online ordering, and overhaul their menus. Now that many local and state governments have eased shelter-in-place restrictions and allowed businesses to open up , restaurant owners need to adapt once more. If you use ChowNow for online ordering, it’s surprisingly simple to set up a process for contactless dining. Item Name : Dine-In.

Restaurant Marketing Ideas to Turn Customers into Regulars


When brainstorming restaurant marketing ideas, many restaurateurs seek out strategies that will help bring in new customers. In fact, the cost of acquiring a new customer is more expensive than retaining an existing one.

Reopening Your Restaurant? Here’s Your Digital To-Do List


in April. While we’re in stabler territory for the time being, things are still grim for the restaurant industry. Now, as a patchwork of laws and guidelines has allowed more and more restaurants to reopen their dining rooms, many questions remain. Some restaurateurs are jumping on the opportunity to reopen for dine-in, while others are extremely hesitant and have no plans to reopen anytime soon. Reopen your restaurant with contactless dine-in technology.

What Is It Going to Take To Be Comfortable in Restaurants Again?

Modern Restaurant Management

The desire to eat out is greater than ever, and restaurants are reopening from coast to coast, with curbside pickup and delivery, new opportunistic outdoor dining areas, and other innovative approaches like drive-ins and carhop service. In most states across the U.S.,

Restaurants Surviving & Adapting in the Pandemic: China Moon


One in three restaurants in the state will close down due to the economic fallout, and 76 percent of operators report that they urgently need rent relief. That’s why we turned to Jonathan Chen, the general manager of China Moon in Laguna Niguel, California.

The Rising Growth of Cloud Kitchens through advance technology


The concept of delivery only or no dine-in restaurant outlets most popularly known as the ‘Cloud Kitchen’ business has gained momentum in recent times more so because of changing customer preferences who now wish to dine in the comfort of their home chilling with their friends and watching their favorite movies or web series than […].

Struggling Portland Restaurateurs Spent Thousands to Prepare for Winter — Now They’re Looking at Empty Seats


Bracing for a difficult winter, some restaurants went all in on upgrades like heated patios. Starting next week, however, dine-in service is once again banned in Portland [link

12 Tips for Restaurant Delivery/Takeout During COVID-19 Crisis


Adjusting how you get your menu items in front of customers could help curb the drop in your sales numbers due to the COVID-19 pandemic. As many restaurant operators transition from dine-in service to delivery and takeout service only, there are many operational decisions to make. Also display your takeout and delivery hours, especially if they’re different from your normal dine-in hours. Trim menu offerings in the short term.

[Live Panel Recap] New Ways to Make Money at Your Restaurant

7 Shifts

Traditional strategies for driving additional revenue in your restaurant such as new menus items, events, catering, or pop-ups have been displaced by changed consumer habits, regulatory guidelines, and dine-in restrictions. Interested in getting more restaurant industry insights?


Culinary Cues

Desperation has sunk in for those of us in the restaurant business. Some try and paint a brighter picture by projecting that as soon as the quarantine is lifted – people will return in droves to their previous lifestyle and fill those empty restaurant seats. After three weeks of our current state of uncertainty it is time to take a deep breath and do what Americans have done in the past: develop a plan moving forward.

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Ask an Expert: What management software do restaurants need right now?


The biggest factor that we’ve seen is a huge spike in restaurant delivery and takeout software. Across the market, we’re seeing that restaurants that had some sort of off-premise delivery and takeout infrastructure in place are faring way better.


Culinary Cues

What precautions need to be in place to protect our staff and customers? Change is too often implemented based on need or fear of not moving in a different direction. In reality – change out of necessity is rarely accompanied by the passion to do so, and being different does not mean that you are good at what you do – sometimes you are just different. This is a powerful and very important statement that should become a rallying cry in 2020. We are in this together.

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RMS Survey: How Much Has Our Relationship With Food Changed?

Modern Restaurant Management

Among the highlighs of its most recent Impact Report , Revenue Management Solutions (RMS) found: QSR sales and traffic have leveled off in recent weeks. QSR dine-in continues to show YOY traffic and sales down between negative 65 percent and 70 percent YOY.

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The Growth Of Drive-Thru Coffee

Perfect Daily Grind

The concept was born in the 1930s, as a way of ordering and receiving cooked food, groceries, or other products from the comfort of your car. McDonald’s opened their first US drive-thru in 1975, and operates tens of thousands of them across the world today.

Delivery Is the Hot Topic, but Curbside Is Driving the Sales 

Modern Restaurant Management

Ever since the pandemic began, the restaurant industry has been in a sustained state of pivot. Some have white-labeled those same delivery services for integration within their organizations, and others have built out programs for pick up or delivery entirely in house.

7 Restaurant App Examples: See Why Diners Love Them

App Institute

With an app, restaurants can offer takeaway, delivery, dine-in, rewards schemes, and more. In 2020, dine-in mobile ordering has been especially important due to the need for contactless service in order to stay.