Welcoming Customers Back: How to Resell the Dine-in Experience as Restaurants Reopen

Modern Restaurant Management

Now that states are beginning to loosen their lockdown restrictions and reopen small businesses like restaurants, it’s fair to wonder how drastically the dine-in experience will have to change to accommodate the new safety requirements. The answer lies in limiting capacity.

Tock on Re-Purposing Dine-In Apps


Before the pandemic hit, many restaurants were already investing in online ordering and off-premise opportunities. We realized that restaurants needed help in other ways to reposition themselves, and communities needed access to food,” says Kokonas.

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Surviving COVID-19: 7 Ways to Increase Gift Card Sales When Dine-In Options aren’t Available


With dine-in options no longer an option for your restaurant guests, it’s time to start increasing your gift card sales to stay afloat. Everyone is devouring social media at rapid rates, especially while in quarantine.

Arizona Jumps Back Into Dine-In Foodservice | Restaurant Recovery Series


In this episode of The Barron Report, host Paul Barron and Louis Basile, founder and president of Wildflower Bread Company , dive into rebuilding the guest experience as restaurants begin reopening in Arizona.

Touchless Payment: The New Reality of Paying at a Dine-In Restaurant

Modern Restaurant Management

As states such as Georgia, Florida and Texas begin to allow restaurants to cautiously reopen, it offers some understanding – for the first time – of what dining out will look and feel like in the wake of COVID-19.

Fun Dining ?In the Age of Social Distancing ? 5 Ideas to Keep it Fun and Safe!

Web Diner

Join us in this first installment of “ …In the Age of Social Distancing ” to find out what that overlap is and what Restaurants are doing to enforce Social Distancing while dining. The experience of dining and seeing empty tables all around you is still disconcerting.

Our commitment: from dine-in to online delivery and pickup overnight


The entire world has been turned upside down in the wake of COVID-19, leaving people and businesses alike feeling afraid, uncertain and worried about what’s to come. Thank you for your trust in us, thank you for fighting back to keep doing what we are all passionate about!

Nevada Allows Restaurants Inside Casinos to Reopen for Dine-in Service


Restrictions will prevent diners walking on casino floors [link

Reopening and recovery: 4 steps to attract guests in 2020 and beyond


If your venue has recently reopened, or you have an eye to reopening to dine-in options in the near future, it's time to start thinking seriously about how to adapt your customer pull and retention to the new normal.

Inside Seating? A Harlem Bar Owner Navigates COVID-19's Changing Rules

The Salt

67 Orange Street makes do with take-out and outdoor service while waiting for a decision on inside dining in NYC. Image credit: Camille Petersen/Camille Petersen

How to Set Up Contactless Dining With ChowNow’s Online Ordering


Since March of this year, countless restaurateurs have had to immediately close their dining rooms, lay off staff, quickly adopt online ordering, and overhaul their menus. If you use ChowNow for online ordering, it’s surprisingly simple to set up a process for contactless dining.

Reopening Your Restaurant? Here’s Your Digital To-Do List


in April. While we’re in stabler territory for the time being, things are still grim for the restaurant industry. Now, as a patchwork of laws and guidelines has allowed more and more restaurants to reopen their dining rooms, many questions remain.

The Rising Growth of Cloud Kitchens through advance technology


The concept of delivery only or no dine-in restaurant outlets most popularly known as the ‘Cloud Kitchen’ business has gained momentum in recent times more so because of changing customer preferences who now wish to dine in the comfort of their home chilling with their friends and watching their favorite movies or web series than […].

7 Tips for Hospitality Marketing During COVID-19

Social Hospitality

It’s always best to evaluate your key metrics , in the middle of a crisis and during a regular business year. With this information in hand, you might be able to predict what’s coming next. With the right strategy in place, you can minimize the impact.

Upcoming Restaurant Tech Trends of the Post-COVID-19 World

Goliath Consulting

The restaurant industry had to adapt to changes in consumer behavior during the COVID19 pandemic, testing out operational innovations and relying on technological solutions that allowed for social distancing and ensuring sanitation (1, 2). Tech for Touchless, Contact-Free Dining.


Culinary Cues

What precautions need to be in place to protect our staff and customers? Change is too often implemented based on need or fear of not moving in a different direction. This is a powerful and very important statement that should become a rallying cry in 2020.

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Culinary Cues

Desperation has sunk in for those of us in the restaurant business. Some try and paint a brighter picture by projecting that as soon as the quarantine is lifted – people will return in droves to their previous lifestyle and fill those empty restaurant seats.

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New Guidance Announced for Restaurants to Reopen in California


In uncertain times, it’s good to have a friend in the business. Recommendations for Reopening On May 12, California Governor Gavin Newsom introduced guidelines for the reopening of restaurants for sit-down dining. Reading Time: 2 minutes.

10 Essential Tips for Ensuring a Restaurant Break-Even Point


You’ve reopened your dining rooms at the allowable capacity in the geographic areas of your restaurant locations. While these are not optimal times in the restaurant industry, there are tactics you can implement now to both increase sales and optimize your controllable costs.

12 Tips for Restaurant Delivery/Takeout During COVID-19 Crisis


Adjusting how you get your menu items in front of customers could help curb the drop in your sales numbers due to the COVID-19 pandemic. As many restaurant operators transition from dine-in service to delivery and takeout service only, there are many operational decisions to make. Also display your takeout and delivery hours, especially if they’re different from your normal dine-in hours. Trim menu offerings in the short term.

How Delivery Services Are  Impacting Restaurant Supply Chains 

Modern Restaurant Management

When done correctly, dark kitchens allow for more food output without the potential of delivery services interrupting dine-in patron’s meals or delayed delivery times. It’s the best of both worlds and provides the best experience for dine in patrons and take out customers.

Social Distancing Techniques For When You Reopen Your Restaurant

Gourmet Marketing

Restaurants across the country are slowly reopening their doors for dine-in. Although restaurants are permitted to reopen for dine-in to patrons, they are required to maintain a 25% to 50% capacity. First and foremost, consider requiring reservations for dine-in.

COVID-19 Is an Opportunity to Differentiate Your Restaurant Brand

Modern Restaurant Management

While waiting for our table (which was on an outside patio setting fully following social distance rules), I noticed there was a distinct difference in how the two establishments were managing COVID-19. Dine-in mobile ordering. Are you allowing people to dine in?

Let’s Get Creative: Restaurant Delivery

Gourmet Marketing

Restaurants are beginning to reopen for dine-in at low capacity and outdoor dining. If your restaurant is reopening, don’t rely solely on dine-in to help you bounce back. Many people will be hesitant to come right back out again to dine with you.

Highlights of 2019


In 2019 Santé reached over 1.5 Enjoy this highlight of 2019 as we look forward to serving you in 2020. In 2019 Santé reached over 1.5 Enjoy this highlight of 2019 as we look forward to serving you in 2020. and A Fine Corned Beef in a Bit of a Brogue.

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Restaurants Keep Drive-Thru and Takeout, Hesitate to Open Dining Rooms

Restaurant Engine

Most of the infections are caused by respiratory droplets whose probability of transmission rises linearly with the amount of time that people spend in close proximity to one another. For this health concern alone, restaurant owners are hesitating to reopen their dining rooms.

Post-Pandemic Playbook: How to Keep Guests Healthy and Happy

Modern Restaurant Management

In Cleanliness in the Restaurant: Reality and Perception , I wrote how owners and operators should expect heightened awareness around how clean surfaces are and a wariness around things people are touching and what they need to do to meet guest perception.

Safely Reopening Restaurants | Restaurant Recovery Series


In this episode of The Barron Report, host Paul Barron and co-founder and executive chairman of Seated , Bo Peabody, review insights and measures around safely reopening restaurants, which the industry has been patiently awaiting the green light to reinstate operations.

Factors to Consider When Moving to a Delivery or Takeout Only Model


With many restaurants around the country either shifting to a takeout/delivery only model or implementing a delivery option for the first time, there are many factors to consider about how to navigate and make decisions in this new landscape. Accounting implications of in-house or third-party delivery.

4-Step Restaurant Survival Guide During This Pandemic

Next Restaurants

According to a report by marketing research firm Nielsen, there has been a 15% increase in social media app usage since the pandemic. This shows your restaurant’s personality and reminds customers that we’re all in this together. By Denise Langenegger , Contributor.

How Restaurants Can Proactively Instill Trust Among Customers In The Post-pandemic Era

The Restaurant Times

The New Definition Of Guest Experience In The Post COVID-19 World. As dine-in restaurants begin to reopen, the complete overhaul will be required relative to how restaurants operated in the pre-COVID-19 era. Instilling Trust Among Customers In The Post-Pandemic World.


Culinary Cues

A cautious approach towards opening is the most prudent rule as we begin to see signs of a virus that might be controlled in the future. Do we open in such uncertain times and potentially endanger our employees and guests? Still keep efficiency in mind.

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Everything you need to know to get started with a cloud kitchen


Ghost kitchens, also known as cloud kitchens, virtual kitchens, and sometimes dark kitchens (we’ll use the terms interchangeably here), come in many forms, but essentially they represent what the restaurant industry looks like in the digital age. You need that data coming in.

Three Ways for Restaurants to Boost Digital Customer Experiences Now

Modern Restaurant Management

This creates frictionless digital experiences that mirror or crib off the ways a customer would interact with the restaurant in real life — even if your physical space is currently closed.

PPP Deadline Extended; NYC Delays Indoor Dining; California Restaurants Close

Restaurant Engine

In addition to Pennsylvania’s governor escalating mask-wearing to mandatory law across the state, there are several additional headlines that restaurant owners across the country should not miss. The program had over $138 billion in remaining funds. ” In the U.S.,

Many New York State Restaurants Can Start Outdoor Dining Thursday


Andrew Cuomo says restaurants in the state can have outdoor dining in the second phase of reopening — which means NYC could get it as soon as June 22 [link

The Coronavirus Isn’t Your Fault, But How You Ran Your Restaurant Before Is!

Embrace the Suck

Times like these bring out the best in some people and the worst in others (a shout out to all the toilet paper hoarders out there). An Opportunity in Disguise. I have a client that opened their restaurant in the last six months. Full dining rooms for lunch and dinner.

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Restaurant Scheduling Tips for Staffing Your Business Recovery


As you start to reopen your dining room, you undoubtedly have a lot of questions. How much dine-in sales should I expect? Some of your inventory ordering questions are answered in a recent blog post. Schedule Well in Advanced, But be Flexible.

Alternatives to Popular Third-Party Delivery Apps | Restaurant Recovery Series


In this episode of The Barron Report, host Paul Barron sits down with Tasso Roumeliotis, the founder of Numa. Barron and Roumeliotis discuss the future of curbside pick-up, takeout, third party delivery, and dine-in eating.

Guest Expectations in the New Normal | Restaurant H.E.L.P. Podcast


Listen to "Guest Expectations in the New Normal | Restaurant H.E.L.P. This series provides best practices, tactics, and innovative approaches from some of the top minds and experts in the industry. Podcast" on Spreaker. The Restaurant H.E.L.P.

Restaurant Marketing in the Coronavirus Era

Modern Restaurant Management

Proactive marketing can be an effective tool for restaurants that can remain in operation during the COVID-19 crisis. With each delivery and/or pickup order it’s a good idea to include a coupon or gift card that can be used in the future only during a dine-in visit.

Fewer Seats, More Shelves: How Restaurants are Preparing for the Takeout Order Boom


Since 2014, online ordering for pickup and delivery has grown 300% faster than dine-in traffic. In its early years, digital ordering provided an opportunity to access tech-savvy customers and boost sales.

Restaurateurs Adapt to New Consumer Preferences

Restaurant Engine

In addition to this being helpful for customers who feel safer outside than within a socially confined space, these permits also provide the option of using tents (smaller than 200 square feet). In Amsterdam, Mediamatic ETEN is selling tickets for customers to dine outside.