Modern Restaurant Management

APRIL 17, 2025

As advocates for our customers, and in conjunction with our customer-led Product Advisory Council, we consistently develop solutions that address their specific needs, whether they're operating a Michelin-starred restaurant, a winery, or a luxury hotel. We've seen a significant shift toward unique experiences.

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Reservations Fine Dining 2024 2023 251

EATER

DECEMBER 3, 2024

The Fischer family opened the Fischer Hotel in Frankenmuth in 1888, and supposedly came up with the concept of the all-you-can-eat fried chicken menu. In 1950, the Zehnder family took over the Fischer Hotel from its original owners and today, both establishments are famous for their fried chicken dinners. In 1928, William Zehnder, Sr.

Hotels 272

Hotels 2022 Seasonal Menu Dine-in 272

The Rail

JANUARY 21, 2025

Example : IHG Hotels & Resorts partnered with Winnow, an AI-powered food waste solution that helps the hotel chain optimize food production across several of their properties. Within a year, the hotel group reduced food waste by 36% in four of its pilot hotels.

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Waste Compost Recycling Food 182

Modern Restaurant Management

OCTOBER 16, 2020

Nielsen CGA 2020 Hotel Beverage Study. According to the newly released 2020 Hotel Beverage Study from Nielsen CGA, 67 percent of all hotel users stated that COVID-19 will have or has had an impact on which hotels they consider staying in. Chain-Specific Data to Aid Hotels and Suppliers in Recovery.

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2020 2030 Hotels Food Safety 553

Modern Restaurant Management

DECEMBER 31, 2024

Star of the Show: Salted Egg Yolk This centuries-old ingredient has been a staple in traditional Chinese dishes, offering a umami flavor and saltiness, perfect for items like a creamy pasta or topping a Caesar salad and featured on menus including District at Kimpton Shinjuku Tokyo and Bambara at Kimpton Hotel Monaco Salt Lake City.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Squirrel Systems

FEBRUARY 13, 2025

As the hospitality industry continues to evolve, the dining experience at hotels and resorts has become a crucial element in shaping guest satisfaction. From sustainable practices and health-conscious menus to tech-enhanced dining and global flavors, hotel and resort restaurants are adapting to meet the diverse needs of the modern traveler.

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2025 Hotels Travel Dietary Restrictions 91

Restaurant Business

JULY 25, 2024

Legislation that already has nearly enough supporters to pass would essentially require the staffs of third-party managers to be employed wholly or jointly by the host hotel. But that's only a small part of the warranted changes.

Hotels 306

Hotels Bar Management Management 306

Culinary Cues

MAY 13, 2023

My money is placed on working in a quality hotel, resort, or club. Of course, restaurants are great places to build your bag of tricks, ones where the chef has very high standards and is willing to share, but dollar for dollar, a club, hotel, or resort provides the package with the best value.

Hotels 506

Hotels Point of Sale Cash Management Training 506

Modern Restaurant Management

FEBRUARY 11, 2020

Restaurants, cafés and hotels are offering premium tea service – and profiting – in 2020. Businesses in the restaurant, café and hotel sector are looking to elevate their tea game in 2020. The success and momentum of these waves is now changing the face of specialty tea in restaurants, cafés and hotels.

Fine Dining 576

Fine Dining Hotels Consumer Goods Beverage 576

Restaurant Business

JUNE 5, 2024

The bar and grill chain said its hotel outlets do better than traditional stores and are more cost-effective to develop.

Hotels 279

Hotels Bar Operations 279

Restaurant Business

NOVEMBER 11, 2024

The MINA Group successfully operates over 30 restaurants in hotels, with Orla, the newest, the first to reflect the chef’s Egyptian culinary roots and his new cookbook.

Hotels 296

Hotels Operations Leadership 296

Modern Restaurant Management

JUNE 10, 2020

Does your hotel spend a large portion of its budget marketing a facility or service that cannot be used at the moment? You may be a hotel that is valued for its location. Now is the time to pay more attention to your website, take advantage of the downtime your hotel may have to audit this too. Work on Your Website.

Hospitality 518

Hospitality Marketing Social Media SEO 518

Modern Restaurant Management

FEBRUARY 17, 2025

"It would become more important for restaurants and hotels to work with partners they can trust – ones who have similar values to them. Our hospitality solutions can automate routine tasks, allowing hotel staff to focus on high-value guest interactions. AI is also boosting staff productivity.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Modern Restaurant Management

JUNE 28, 2022

Robots are able to improve the guest experience by analysing the online reviews from hotels and restaurants. The company's robots are designed to perform tasks, such as delivering food and drinks to customers at hotels and airport lounges, handling check-in and check-out services at hotels, and even carrying luggage.

Delivery 575

Delivery Food Customer Service Front of House 575

Social Hospitality: Restaurants

AUGUST 13, 2020

While this technology is still not in wide use around the world, there are many reasons hotels , restaurants, and other businesses benefit from the use a virtual receptionist. Having the ability to communicate with various gadgets and control them with the sound of your voice makes a hotel truly stand out in a competitive field.

Customer Service 436

Customer Service Innovation Hospitality Hotels 436

Social Hospitality: Restaurants

MARCH 27, 2020

The impact of Coronavirus on restaurants and hotels has been insurmountable. . Let’s focus on steps you can take to market your hotel or restaurant during the coronavirus crisis. Some of the top hotel companies are offering elite status extensions and additional points to users. But where should your marketing dollars go?

Hospitality 454

Hospitality Marketing Travel Hotels 454

Modern Restaurant Management

NOVEMBER 11, 2020

Comfort food, outdoor dining, Riesling and streamlined menus were top trends for 2020, according to Kimpton Hotels & Restaurants ' seventh annual Culinary & Cocktail Trend Forecast for 2021. The Four Month Dry-Aged NY Strip Steak at Citizen Rail at Kimpton Hotel Born in Denver was also a diner favorite. Is Carob a Carb?

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2021 Outdoor Hotels 2020 474

Modern Restaurant Management

DECEMBER 20, 2021

These types of convenient partnerships have carried over in the hotel industry as well. Hospitality tech company Criton has partnered with restaurant tech firm Hungrrr to add a safe, contactless food ordering system to its hotel guest app.

Mobile Ordering 568

Mobile Ordering Online Ordering Customer Experience Consumer Goods 568

Modern Restaurant Management

JUNE 4, 2020

From reduced hours to limited resources, to complete closures, this global pandemic hasn't spared restaurants and hotels in the slightest. Restaurants or hotels can send out a newsletter, post on social media, as well as display COVID-specific signage in their locations.

Loyalty Program 504

Loyalty Program Social Media Customer Service Customer Experience 504

Modern Restaurant Management

JUNE 10, 2021

Today we will take a look at how disintermediation of the guest has impacted hotels, airlines, real estate, movies, and consumer packaged goods. Fortunately, many other digitally disrupted industries offer key insights on how to navigate the shift.

Airlines 493

Airlines Consumer Goods Point of Sale Hotels 493

Culinary Cues

MAY 5, 2021

My question to you is, how will management of Restaurants, Clubs and Hotels try to provide a sense of balance and wellbeing for the chefs who have the history of working from dawn until well into the night, six and sometimes seven days a week. A well-run hotel or restaurant meets or exceeds standards regardless of a manager’s presence.

Hotels 475

Hotels Employee Relations Coaching Training 475

Modern Restaurant Management

OCTOBER 17, 2024

Consider the fact that kitchens in hotels and restaurants generate about three billion pounds of used cooking oil each year, according to the Environment Protection Agency (EPA). Recycling your restaurant’s used cooking oil isn’t just a way to address your waste problems – it can help fight climate change.

Recycling 251

Recycling Sustainability Waste Innovation 251

Modern Restaurant Management

JANUARY 16, 2025

If there is a hotel full of 300 guests and 25 of them ask for an evening delivery of Taco Bell at different times, just picture how much idling, gas, and emissions these activities use. This reduces your need to offset busy and slow periods of orders as well as the environmental impact of lost food due to timing.

Sustainability 251

Sustainability Delivery Food Recycling 251

Culinary Cues

MARCH 21, 2025

I was scrolling through Instagram this morning and came across a post about a sourdough hotel in Sweden where people can leave their sourdough starters to be cared for while they are on vacation. My first reaction was to chuckle at something that seemed a bit nave. I mean how large is the audience for this service?

Hotels 265

Hotels Back of House Customer Service Entertainment 265

Restaurant Business

JULY 3, 2023

The front- and back-of-house employees are part of what their union representatives say is the area's largest walkout in decades, with 15,000 workers involved.

Hotels 264

Hotels Front of House Back of House 264

Modern Restaurant Management

SEPTEMBER 17, 2022

Over the course of 111 days, Brian Masilionis, Director, On-Premise Commercial Strategy & National Accounts for Southern Glazer’s, led a team of its industry-leading mixologists to sample more than 400 drinks in 83 restaurants, bars and hotels, compiling their insights to discover emerging cocktail and wine trends across the U.S.

Guest Recovery 474

Guest Recovery Consumer Goods Hotels Beverage 474

Culinary Cues

APRIL 1, 2024

SOME TIME IN THE LATE 1960’S: Walking through the back entrance to the Statler Hilton Hotel was like stepping into a totally different world. The Vice President was ushered into the room through the back gates of the hotel through the kitchen where I was working.

Back of House 419

Back of House Kitchen Safety Hotels Front of House 419

Modern Restaurant Management

OCTOBER 28, 2020

As business owners begin the process of hiring (or, in some cases, re-hiring) employees for their restaurants, bars, hotels, resorts and food services companies, here are five things to focus on: All Hands on Deck. When looking at resumes, don’t rule someone out simply because they don’t have specific hospitality experience.

Recruiting 436

Recruiting Hiring Healthcare Hotels 436

Culinary Cues

APRIL 14, 2025

The stories abound with dishes that are familiar to most from Escoffiers invention of Peche Melba in honor of the Australian opera singer Nellie Melba in 1893 while the chef worked at the Savoy Hotel in London. Escoffier admired the singer (and maybe had a bit of a crush on her).

Fine Dining 337

Fine Dining Seasonal Menu Travel Presentation 337

Culinary Cues

FEBRUARY 5, 2025

Computer kiosks take the place of interaction with a smiling employee at the counter, self-service continues to eat away at table service and interaction with those who might explain and upsell, ghost kitchens remind us of the Wizard of Oz hiding behind a curtain, and lo and behold Ive even seen a wine vending machine in a hotel lobby.

Fine Dining 241

Fine Dining Food Supply Customer Service Recruiting 241

Modern Restaurant Management

APRIL 21, 2020

The current situation Involving lack of travel, dining out, and attending live entertainment, including sporting events, is of course having an adverse impact on hotels, restaurants and entertainment venues. At this point, the hospitality industry is basically in “survival mode." Restaurants of all sizes have also been hit hard.

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Hospitality Hotels Travel Document 512

Modern Restaurant Management

FEBRUARY 24, 2022

So where are the servers, the hotel housekeepers, and prep cooks? I am guilty of still fearing indoor dining and wanting to only eat outside and I am that person cleaning a hotel room with antiseptic wipes before touching anything; this is what the industry sees and hears daily. A recent jobs report revealed 6.6

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Hiring Hotels Insurance Guest Recovery 493

Modern Restaurant Management

AUGUST 5, 2021

One hotel in upstate New York increased salaries of kitchen staff to $20 from $12.50 Conventions and meeting spaces, theme parks and hotels, and restaurants are finding it better to reduce indoor seating as it requires too much maintenance and risk. Restaurant and bar employment (as of July 2021) remains down by 1.5

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Food Truck Retail Mobile Ordering Food Safety 539

Culinary Cues

MAY 20, 2024

If he could determine how to maintain the highest quality food that looked as beautiful as it did in his dining room, and that the service was equal to what a guest would experience in the Ritz Carlton Hotel, then he would be very excited about home delivery. This is still the over-riding mission of Ritz Carlton Hotels.

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Hotels Front of House Fine Dining Back of House 340

Modern Restaurant Management

NOVEMBER 23, 2020

Whether you sell milk at the corner store or run an entire professional kitchen for a large restaurant or hotel, here are the signs you need a new commercial refrigerator: Leakage and Frost Build-up : This stops food from staying cool and fresh while increasing the risk of bacterial growth.

Inventory 520

Inventory Hotels Operations Food 520

Culinary Cues

APRIL 10, 2025

At 62, I wondered if I had enough of a background to go off on my own and form a consulting firm, but I did and spent 12 years traveling the country working with restaurants, hotels, culinary schools, and commodity boards. Now, at 74 I am proud and again humbled to begin thinking of myself as an author.

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Travel 2025 Blog Food Order 346

Modern Restaurant Management

JULY 21, 2023

Jean-Georges Director of Restaurants Vincenzo Decaria was raised in Crotone, Italy surrounded by hotels and restaurants. He started in the role of Manager and left for nine months to open The Edition hotel open in Times Square. While studying for a law degree, he worked nights at restaurants and bars.

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Hotels Restaurant Law Hospitality Hiring 418