Crunchtime

AUGUST 3, 2023

In the restaurant industry, communication is vital. This post was contributed by Sage, a Crunchtime accounting and payroll integration partner. You have to make sure front-of-house and back-of-house staff are in sync and that employees know what’s expected of them.

Communication 147

Communication Front of House Back of House Customer Experience 147

7 Shifts

JULY 16, 2020

But the question remains— with a staff that changes size and personnel by the shift, what is the best way to set, communicate, and enforce restaurant task management to your staff? Restaurant task management is the organization, delegation, and communication of necessary tasks in your restaurant.

Communication 218

Communication Management Management Front of House 218

Modern Restaurant Management

OCTOBER 20, 2022

The key to providing outstanding customer service is ultimately through coherent communication, as adequate English language competency is essential for ensuring a positive guest experience. A virtual English language speaking coach can empower workforces with confidence and native-like proficiency to produce coherent communication.

Communication 188

Communication Hospitality Fast Casual Customer Service 188

Modern Restaurant Management

OCTOBER 28, 2021

The good news is, with a thoughtful and ongoing communications plan this work can be accomplished while also promoting the restaurant to new and existing patrons. These media should be leveraged to communicate in a style and voice that is authentic to your business and your policies so there is no guesswork on the part of your customers.

Communication 202

Communication Social Media Menu Loyalty Program 202

Culinary Cues

MARCH 23, 2020

If we push aside much of the chatter and get down to the necessities in life that are food, shelter, clothing, health, family, communication and trust that rise to the top of the priority list. This is where we are today. This equates to a level of fear that has not been part of our culture since the Great Depression.

Communication 292

Communication Healthcare Food Food Safety 292

Modern Restaurant Management

MARCH 24, 2020

In a time of such uncertainty where restaurants are experiencing mandated shutdowns in cities and states across the country and the industry is facing a loss of $225 billion as a result, according to the National Restaurant Association, it is more important than ever for brands to engage and communicate with their customers effectively.

Communication 168

Communication Social Media Customer Experience Online Ordering 168

Crunchtime

AUGUST 3, 2023

In the restaurant industry, communication is vital. This post was contributed by Sage, a Crunchtime accounting and payroll integration partner. You have to make sure front-of-house and back-of-house staff are in sync and that employees know what’s expected of them.

Communication 78

Communication Front of House Back of House Customer Experience 78

Modern Restaurant Management

OCTOBER 23, 2020

Start with The Basics of Communication. Often when it comes to customer communication, it is not about what you say but how you say. Body language and facial expressions can communicate what a person is feeling. Once your employees understand what to communicate and how to communicate, it is time to practice!

Communication 178

Communication Training Dietary Restrictions Customer Service 178

Lavu

APRIL 8, 2020

As it becomes overwhelming to know which ones are important to read versus which ones have something different or important to daily life, remember the various ways of communicating with your customers through the remainder of this pandemic. While COVID-19 has slowed down business, your loyalty members will appreciate your communications.

Communication 147

Communication Loyalty Program Social Media Online Ordering 147

Modern Restaurant Management

FEBRUARY 2, 2021

In this episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia talks crisis communications with Dave Poston and Megan Paquin, CEO and VP of Poston Communications, respectively. “Crisis communication is now way beyond the regular problems restaurants faced.

Communication 87

Communication Serving Management Management 87

Modern Restaurant Management

MARCH 29, 2020

The idea behind using these seemingly old pieces of technology was that it would help improve communication among employees, Neitzel said. Two-way radios are a great way to improve communication among a restaurant’s staff. Although these are strange times, communication is still very important and can make or break a business.

Communication 212

Communication Customer Service Food Order Technology 212

Modern Restaurant Management

JUNE 22, 2020

Restaurants that smartly capitalize on texting communication best practices should enjoy boosts across the board—in more repeat customers, better service and a more intelligent (and faster) delivery for internal staff communications. Timing Is Everything.

Communication 202

Communication Email Marketing Customer Service Reservations 202

Next Restaurants

MAY 12, 2020

Find a good way to communicate the steps you’re taking. So you know you need to keep your cleaning processes thorough and communicate those steps to customers. Communicate your cleaning process to instill confidence in your customers and your staff. How to Keep Your Cleanliness at a High Level. Ensure Your Staff Follow Through.

Communication 122

Communication Social Media Equipment Website Management 122

Bizimply

APRIL 19, 2021

Communication is the foundation of your company’s growth. The post 5 Effective Business Communication Techniques appeared first on Bizimply. Without that initial structure in place, everything else will fall apart.

Communication 93

Communication Management Management 93

Modern Restaurant Management

NOVEMBER 21, 2019

There is no greater investment in improving engagement and reducing turnover than employee communication. Secondly, fast food companies can use communication to reduce turnover by thinking about onboarding as an ongoing process. Employees should receive communication and check-ins from the company on a consistent, ongoing basis.

Communication 133

Communication Food Certification Training 133

Bizimply

OCTOBER 2, 2020

A comprehensive guide to effective communication for managers. The post Effective Communication Techniques for Managers appeared first on Bizimply. We know the role of a leader is complicated. A great leader is set […]. A great leader is set […].

Communication 98

Communication Management Management Retail 98

Food Business

OCTOBER 20, 2017

The overriding key to any healthy work environment is good communication, but that can be a broad directive to follow. Millennials crave an atmosphere of open and transparent communication at all levels. Every restaurant, cafe, and brewery benefits from good, strong communication. It's attractive to owners, and to waitstaff.

Communication 100

Communication Brewery Employee Relations Small Business 100

Hot Schedules

JUNE 17, 2021

5 Ways Using Retail Employee Scheduling Software Turns Communication Breakdowns into Breakthroughs. I n any retail environment, communication breakdowns can lead to frustrated employees, poor service, and increased turnover. Find out how retail scheduling software can help streamline your communications and business operations!

Retail 88

Retail Communication Employee Relations Hotels 88

Crunchtime

JUNE 17, 2020

In this uncertain environment, consistent communications can make all members of an organization feel more secure and be more productive. Since the outbreak of the pandemic, we’ve witnessed our partners provide their employees with timely communications every step of the way.

Communication 78

Communication Hospitality Operations Management 78

7 Shifts

JULY 29, 2024

Communication Preferences The nature of restaurant work makes it an unlikely candidate for the remote revolution — and most employees still prefer some form of analog communication. Many employees like the ease of inperson communication, pre-shift meetings/line-ups, written notes, or a bulletin board.

Employee Relations 221

Employee Relations Cash Management Loyalty Program Communication 221

Foodable

MAY 21, 2021

Communication strategies can help you manage your team, address challenges, and benefit the day to day operation of your business. Avoiding communication blunders will guarantee staff retention and create a great working environment. Overestimated familiarity, communicating with staff in an overly casual manner.

Leadership 52

Leadership Communication Entertainment Hospitality 52

Modern Restaurant Management

OCTOBER 21, 2024

Strong Communication Skills Within restaurants, communication is a key aspect to help the establishment continue running smoothly. Having good communication skills makes sure all information is passed on correctly to the part of the restaurant that needs it when they need it. Strong communication skills create team cohesion.

Hiring 101

Hiring Management Management Dietary Restrictions 101

Squirrel Systems

MARCH 21, 2018

We’ve all been there – you need to communicate something to your restaurant team and struggle to find the best channel to do so. Through the communication center, punch in, first log on, or cashouts can be populated with important reminders or messages for the front of house teams. How do you use Squirrel’s Communication Center?

Communication 52

Communication POS Front of House Back of House 52

Sculpture Hospitality

JUNE 3, 2020

Across the world, governments are beginning to reopen different types of businesses in their communities. Obviously this stage looks different depending on where you are located - some regions in the states are already allowing restaurants to open where others are still shut down, for example.

Communication 143

Communication Bar Government Management 143

Culinary Cues

JANUARY 11, 2020

Ample research has been done pointing to the most significant culprit behind these issues – POOR COMMUNICATION! We live in a world where numerous communication tools are available and where an overload of ineffective communication abounds, confuses, and even irritates those on the receiving end.

Communication 313

Communication Leadership Employee Relations Entertainment 313

Gourmet Marketing

JUNE 9, 2020

There are multiple ways to communicate your restaurant’s reopening plans, and it’s not just by hanging an “Open” sign on your door. From marketing tactics to updated health and safety measures, below are vital communications to consider. Develop a core message. Bottom line. Let your customers know.

Communication 53

Communication Food Safety Email Marketing Social Media 53

Modern Restaurant Management

FEBRUARY 22, 2024

Restaurants are constantly busy, which means communication is key to make sure the experience for customers is top of the line. Two-way radios, help restaurant staff communicate more efficiently leading to a better experience for the guests. Quick Communication Two-way radios provide fast and efficient communication amongst staff.

Customer Service 110

Customer Service Front of House Communication Kitchen Safety 110

Modern Restaurant Management

OCTOBER 3, 2024

AES is a two-way radio transmission wireless alarm communication system that is self-configuring. It can use two-way transceivers for communicating data between the control panel located at your business to the central receiver at the monitoring location. It is faster than a telephone line and has a built-in backup system.

2024 180

2024 Kitchen Safety Insurance Equipment 180

Smart Systems Pro

APRIL 8, 2019

A pre-shift meeting can improve communication and profits in your restaurant? If only you’d had an opportunity to communicate truths and facts before rumors were started. The post How a Restaurant Pre-Shift Meeting Improves Communication and Profits appeared first on Smart Systems Pro. Allow me to explain through example.

Communication 74

Communication Education License Certification 74

Kounta

AUGUST 13, 2019

Communicating in person. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!), Where people often go wrong is communicating one thing verbally, and another non-verbally.

Communication 49

Communication Hospitality Email Marketing Social Media 49