Communicating Through COVID-19: Top Five Best Practices for Restaurants
Modern Restaurant Management
MARCH 24, 2020
In a time of such uncertainty where restaurants are experiencing mandated shutdowns in cities and states across the country and the industry is facing a loss of $225 billion as a result, according to the National Restaurant Association, it is more important than ever for brands to engage and communicate with their customers effectively. Determine a regular cadence in which you will be communicating with customers. Ensure all customer communications are consistent across channels.