Lavu

FEBRUARY 10, 2020

Poor employee relations go unnoticed and slip-ups in communications can be handled without disturbing the customer experience. This is nowhere as obvious as the relations between chef and FOH staff. . Remember: All employees are working together to get the same result.

FOH 83

FOH Employee Relations BOH Communication 83

Modern Restaurant Management

MAY 19, 2021

The Mayo Clinic defines job burnout as “a special type of work-related stress – a state of physical or emotional exhaustion that also involves a sense of reduced accomplishment and loss of personal identity.”

Employee Relations 163

Employee Relations Leadership Hospitality 2021 163

Transact

APRIL 19, 2021

Restaurant Hospitality recently published an op-ed on how the Occupational Safety and Health Administration (OSHA) will play a more dominant role in enforcing restaurants are maintaining workplace safety related to COVID-19.

Employee Relations 124

Employee Relations 2021 Menu Hospitality 124

Thrive POS

MARCH 14, 2019

Customer Service Employees Advice Restaurant Management Pizza Delivery Software Pizza Growth Employee Management Employee RelationsA delivery restaurant’s point-of-sale system is one of its most important tools. As with any tool, proper training and usage result in higher efficiency and more effective management. That being said, a tool is only as good as its operator. But is it worth the time it will take to train your staff?

2019 70

2019 Employee Relations POS Training 70

7 Shifts

AUGUST 5, 2021

Employee scheduling for your restaurant can be the most stressful part of your job. Cross-Train Your Employees. Cross-training restaurant employees can also be beneficial for their career advancement. Recommended Reading: 9 Steps On How to Schedule Employees Effectively.

Employee Relations 124

Employee Relations Restaurant Law 2021 BOH 124

Modern Restaurant Management

JUNE 25, 2020

As the fight against COVID-19 continues, more of those same restaurants have started considering—and even implementing—new plans for welcoming employees and customers back for in-person dining. Promote Employee Reconditioning.

Employee Relations 173

Employee Relations 2020 Insurance Training 173

7 Shifts

DECEMBER 8, 2020

There is a way—and it’s through creating employee contests. Engaged employees are also less likely to turnover. 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business.

Employee Relations 123

Employee Relations 2020 Coupons Front of House 123

Sling

DECEMBER 18, 2019

And for smaller businesses with fewer employees, that might make good business sense. To help you decide if the DIY-route is right for you, the management experts at Sling have created this complete guide on how to calculate overtime related to payroll.

Employee Relations 78

Employee Relations 2019 Restaurant Law Government 78

7 Shifts

JANUARY 7, 2020

Much like profit and loss, employee engagement is a metric that every restaurateur should be tracking regularly. Why Care About Employee Engagement? So what’s the big deal about employee engagement? It’s pretty obvious to spot a disengaged employee. Employees Staffing

Employee Relations 92

Employee Relations BOH FOH Certification 92

Lavu

NOVEMBER 25, 2019

o relating to the exclusion of meat or other animal products from the diet. The correlation here is related to the promptness of needing to get your order in without putting much thought into your choices because someone is waiting for you to place your order.

Employee Relations 78

Employee Relations Food Order 2019 Menu 78

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. What to include: How employees will be paid (direct deposit, frequency, etc.)

Employee Relations 124

Employee Relations Restaurant Law 2020 Hiring 124

Modern Restaurant Management

AUGUST 12, 2021

According to the National Restaurant Association, employment at eating and drinking establishments is 12 percent short of pre-pandemic levels , leaving many employees feeling stressed and burned out in the face of often unrelenting customer demand. Why the Employee Experience Matters.

Employee Relations 158

Employee Relations Customer Experience 2021 Customer Service 158

Modern Restaurant Management

JANUARY 7, 2021

Every restaurant business needs some form of an employee handbook. It should serve as a guide for your employees to reference on an ongoing basis. Sick leave policies and PTO are among the employee handbook items that may need to be changed this year.

Employee Relations 149

Employee Relations Restaurant Law 2021 Reference 149

Cheetah

OCTOBER 18, 2021

This affects your reputation as an employee, which in turn affects employee retention and your bottom line. Here are our top tips for supporting your employees in dealing with frustrated patrons and standing up to unruly customers. Reading Time: 3 minutes.

Customer Service 82

Customer Service Customer Experience Employee Relations 2021 82

Sling

JANUARY 19, 2020

Sure, your team isn’t related by blood, but it benefits from many of the traits that make families strong: camaraderie, cooperation, and strong bonds. Increasing employee engagement will help you build those traits and attract and retain the best talent. Employee Engagement Defined.

Employee Relations 104

Employee Relations 2020 Leadership Hiring 104

Sling

MAY 22, 2020

Employee turnover is an invisible issue that most managers tend to neglect. But if you want your business to succeed, you need to understand employee turnover and be able to manage it for the better. What Is Employee Turnover? Voluntary Employee Turnover.

Employee Relations 122

Employee Relations Management Management 2020 122

Sling

NOVEMBER 18, 2020

Every business needs time clock rules for hourly employees. The FLSA And Time Clock Rules For Hourly Employees. Common Time Clock Rules For Hourly Employees. Mobile Phone Clocking — Employees use a mobile phone or device to punch in and out. Employee Management

Employee Relations 78

Employee Relations Management Management Travel 78

Social Hospitality

MAY 6, 2020

Since relatively early in the COVID-19 shutdown process, Hotel Trundle launched a #CHEERNOTFEAR hashtag campaign. ” MGM Resorts also pledged $1 million to an employee emergency grant fund and donated the equivalent of 400,000 meals across the United States.

Hospitality 319

Hospitality Airlines Employee Relations Customer Service 319

Sling

NOVEMBER 22, 2020

Deciding how to classify exempt vs. non-exempt employees can be confusing at first. Exempt Vs. Non-Exempt Employees And The FLSA. It’s the first two standards — minimum wage and overtime pay — that directly apply to our discussion of exempt vs. non-exempt employees.

Employee Relations 78

Employee Relations Website Management Agriculture 2020 78

EATER

JUNE 30, 2021

Now, employees say the company is firing them in retaliation. Doughnut Workers United / Official. On Sunday, Voodoo Doughnut workers walked out in protest of the Old Town shop’s working conditions during the heat wave.

Employee Relations 111

Employee Relations 2021 111

Social Hospitality

MARCH 27, 2020

Then, watch market trends related to your industry and your destination. Consider Your Employees. With so many employees out of work, now would be the perfect time to reward their loyalty. Customer Relations Destinations Hotels Marketing Restaurants Social Media Travel Articles

Hospitality 364

Hospitality Email Marketing Marketing Employee Relations 364

Sling

JANUARY 19, 2020

Sure, your team isn’t related by blood, but it benefits from many of the traits that make families strong: camaraderie, cooperation, and strong bonds. Increasing employee engagement will help you build those traits and attract and retain the best talent. Employee Engagement Defined.

Employee Relations 78

Employee Relations Leadership 2020 Hiring 78

BNG Point of Sale

OCTOBER 13, 2021

How Does a Point of Sale System Benefit Retail Employees? Benefits of a POS System for Retail Employees. Employee-management tools are integrated into modern cloud-based point-of-sale software. Management can even monitor sales made by each employee with POS software.

Employee Relations 52

Employee Relations Retail Point of Sale POS 52

Sling

JUNE 15, 2021

If your business needs an on-call schedule, set it up in such a way that it doesn’t alienate your employees or negatively affect the unity of your team. One employee or another is available for emergencies during the day (i.e., Communicating with employees.

Employee Relations 78

Employee Relations 2021 Tip Distribution Communication 78

Sling

SEPTEMBER 27, 2019

Performance reviews can be difficult for everyone, manager and employee alike. These simple yet descriptive sentences help your employees understand what they’re doing well and what they still need to work on. The management experts at Sling have put together a list of 100 extremely helpful phrases for employee performance reviews. 5) Never been a no call, no show employee. 8) Does not deviate from the attendance policy outlined in our employee handbook.

Employee Relations 92

Employee Relations 2019 Communication Customer Service 92

Goliath Consulting

APRIL 7, 2021

If you’re a small restaurant or business with 500 or fewer employees and you’ve had more than a 20% decline of gross receipts in a quarter compared to 2019, you may be interested in hearing about this latest news regarding the Employee Retention Tax Credit (ERTC). Updates: 4/7/2021.

Employee Relations 85

Employee Relations Website Management 2020 Small Business 85

Social Hospitality

MAY 18, 2020

Organize a wine tasting event, or anything related to local products. Provide Career Growth Opportunities for the Best Employees. Your employees, especially those who are in direct touch with clients, are the faces of your business.

Hospitality 258

Hospitality Employee Relations Marketing Customer Experience 258

Sling

FEBRUARY 14, 2020

Many business owners and managers attribute employee burnout to high levels of ongoing stress. And while the two are intimately related, stress and burnout are very different things. What Is Employee Burnout? How To Recognize Employee Burnout.

Employee Relations 78

Employee Relations Webinar 2020 Small Business 78

Modern Restaurant Management

MAY 15, 2020

Now is the time for restaurant employers to develop a plan to address both the legal and practical considerations for safely returning employees to work. What if employees refuse to work because of fear of exposure to COVID-19? sending the employee home).

Employee Relations 120

Employee Relations Document 2020 Equipment 120

Sling

FEBRUARY 24, 2020

Once your team members are in place, instruct those in the triangle to remember exactly where they were in relation to the center. Team-building games and other extra-curricular activities are a wonderful way to forge camaraderie amongst the employees in your business.

Employee Relations 78

Employee Relations Cash Management Document 2020 78

Modern Restaurant Management

OCTOBER 5, 2020

No matter where the returning employee works, as an employer, you must protect all of your employees, guests, and vendors. It’s critical to take necessary precautions to help ensure all are protected when employees return to work.

Employee Relations 173

Employee Relations Restaurant Law Uniforms Travel 173

Hot Schedules

MARCH 11, 2021

The Employee Benefits Outlook Post COVID-19. How the pandemic has affected employee benefit trends and expectations in the hospitality industry. Support Employees Getting COVID-19 Vaccinations. Competitive Employee Benefits that Will Lower Costs. Related Posts.

Employee Relations 78

Employee Relations Insurance Hospitality Recruiting 78

Restaurant365

JANUARY 7, 2020

The restaurant industry knows that high turnover and unengaged employees can be costly. Operationally, unhappy employees can prevent a culture of accountability, call in late, or become no-shows, leaving you with an understaffed operation. What You Need to Retain the Employees You Hire.

Mobile Ordering 106

Mobile Ordering Employee Relations Hiring Training 106

Hot Schedules

MARCH 27, 2020

Relief Funds Raising Money to Help Restaurant Employees. Nonprofit organizations across the country are accepting donations to support restaurant employees impact by Coronavirus (COVID-19). CORE: Children of Restaurant Employees. Related Posts.

Employee Relations 112

Employee Relations Restaurant Law Beverage Inventory 112

Goliath Consulting

JANUARY 21, 2021

If you’re a small restaurant or business with 500 or fewer employees and you’ve had more than a 20% decline of gross receipts in a quarter compared to 2019, you may be interested in hearing about this latest news regarding the Employee Retention Tax Credit (ERTC).

Employee Relations 78

Employee Relations 2020 2019 2021 78

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Conflict Resolution (Guest Relations). COVID-19 is redefining jobs (1).

Employee Relations 119

Employee Relations Leadership Training 2020 119

Modern Restaurant Management

OCTOBER 28, 2019

Who has the time (or the money) to put together an employee handbook when you have a busy restaurant to run? You fired an employee because of her excessive absenteeism. Though it may not prevent you from facing a lawsuit, it will certainly enable your business to better manage employee relations and be in a defensible position to shutdown costly litigation. So What Do I Include in an Employee Handbook? Design Law Operations employee handbooks handbooks HR

Employee Relations 100

Employee Relations Tip Distribution 2019 Fine Dining 100

Touch Bistro

APRIL 7, 2021

That’s because the restaurant industry is notorious for high employee turnover. And for fast food restaurants, employee turnover runs as high as 130% to 150%. Turnover rate is a measurement of the frequency at which employees leave a job. Get Your Employee Handbook Template.

Employee Relations 52

Employee Relations Hiring Café POS 52

Social Hospitality

JANUARY 8, 2019

Restaurant storytelling is always about people: business owners, chefs, and key employees. Customer Relations Dining Articles Marketing RestaurantsRestaurant storytelling is one of the most powerful tools to drive customer engagement. People are now able to share their stories with a wider audience due to innovations in technology and trends in social media. Customers want to know you and the real story behind why you do what you do.

2019 223

2019 Customer Experience Employee Relations Hiring 223

Social Hospitality

DECEMBER 17, 2019

To help your business and employees as well, introduce a software solution for their work and vacation schedules, as well as last-moment changes. Customer Relations Dining Articles RestaurantsIt can be tricky to find new ways to improve your restaurant sales.

2019 234

2019 Employee Relations Customer Service Online Ordering 234

Touch Bistro

MARCH 25, 2021

A new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved. After all, employees are the heart of your restaurant, and setting them up for success starts with the onboarding process. What Is Restaurant Employee Onboarding?

Employee Relations 52

Employee Relations Restaurant Law Hiring Allergens 52

Hot Schedules

JUNE 17, 2021

5 Ways Using Retail Employee Scheduling Software Turns Communication Breakdowns into Breakthroughs. I n any retail environment, communication breakdowns can lead to frustrated employees, poor service, and increased turnover. Related Posts. Blog.

Employee Relations 78

Employee Relations Retail Communication Hotels 78

Modern Restaurant Management

JANUARY 2, 2020

With restaurant employee turnover acting as an ever-present concern, many operators struggle to know how to keep quality employees on board without wasting time on those who aren't. ' As the name implies, these employees seek shortcuts and workarounds in all their tasks.

Employee Relations 116

Employee Relations 2020 Transportation Document 116