Modern Restaurant Management

JUNE 13, 2025

Our employees see that we are present and invested. The key is finding a rhythm and assigning responsibilities based on individual strengths, not titles. We all have a stake in making decisions that benefit the business long-term. This type of structure also builds trust among staff.

Franchise 419

Franchise Franchising 2015 Leadership 419

Modern Restaurant Management

DECEMBER 26, 2024

Again, point-of-sale systems present ripe opportunities for attacks, as bad actors can hack third parties’ systems and then exploit connections to restaurants to gain full systems access. But this isn’t the only way hackers can take advantage of the supply chain to target restaurants.

2025 558

2025 Point of Sale Food Supply 2024 558

Modern Restaurant Management

JANUARY 21, 2025

This presents an opportunity to verify recipe accuracy and identify potential cost-saving adjustments. What are the best practices for dealing with food costs for recipes when necessary items are fluctuating in price? Regular Price Monitoring Implement a weekly review of ingredient costs to stay informed about market fluctuations.

Food 398

Food Food Safety Pricing Communication 398

Modern Restaurant Management

MARCH 18, 2025

For restaurants, this presents an opportunity to create in-person experiences that satisfy the craving for authenticity and connection. This presents restaurants with an opportunity to offer smaller, snack-sized portions that satisfy emotional needs while remaining budget friendly. consumers under 35 snacking multiple times a day.

2025 322

2025 Sustainability Social Media Customer Experience 322

Modern Restaurant Management

APRIL 16, 2025

Tableside caviar service A prosciutto cart An authentic kaiseki tasting experience and members-only Japanese whiskey lounge Tableside s’mores These are just a few examples of ways restaurants across the country are hoping to attract guest by elevating the dining experience and creating a vibe highlighted by superior food and presentation.

Back of House 340

Back of House Customer Experience Customer Service Hospitality 340

Modern Restaurant Management

OCTOBER 15, 2024

Biometric technology offers significant ease and security for restaurant employees and consumers alike, but it must be implemented with the appropriate guardrails in mind to avoid the ever-present risk of litigation.

Serving 418

Serving Restaurant Law Employee Relations Technology 418

Culinary Cues

NOVEMBER 10, 2024

Television screens presented a mix of sporting events and CNN talking heads, and the smell of grilled meat and batches of beer brewing behind glass walls provided sensory overload. The noise level was high and I’m sure among those present there was some discussion about the election results.

Front of House 433

Front of House Back of House Sourcing Travel 433

Modern Restaurant Management

OCTOBER 29, 2024

Adoption rate is the percentage of total campaigns where a feature is present 6. Kantar ran 5 LIFT ROI studies for US, Canada, Germany, France, and Thailand markets, analyzing campaigns and creatives aired in calendar Years 2021-2023: 56,984 creatives, 1,295 campaigns and 13.1 billion impressions. Meta Q2’24 Earnings, July 2024.

Marketing 447

Marketing Advertising 2024 2023 447

Modern Restaurant Management

NOVEMBER 14, 2024

While stringent cleaning protocols are in place, the constant flow of patrons presents a unique challenge for maintaining a sanitary environment. From the moment a customer steps through the door to the time they leave, they are exposed to a myriad of germs.

Equipment 419

Equipment Presentation Training Technology 419

Modern Restaurant Management

DECEMBER 31, 2024

This approach allows bartenders to showcase both understated elegance and indulgent presentation, enhancing the overall guest experience. Tableside presentations will be another key element that fosters memorable connections between food, drink, atmosphere, and community in 2025.”, ”, – T.J.

Beverage 450

Beverage 2025 Fine Dining Guest Recovery 450

Modern Restaurant Management

NOVEMBER 22, 2024

To facilitate a successful seasonal hiring process, restaurant operators must understand the full lifecycle of a seasonal hire – from recruitment to onboarding to retention – and how each stage presents an opportunity for restaurants to enhance their business and cultivate stronger teams.

Hiring 437

Hiring Recruiting Customer Experience Back of House 437

Restaurant Business

OCTOBER 23, 2024

Advanced computer vision algorithms can inspect food items for quality control, ensuring consistency in preparation and presentation. In the kitchen, AI-powered systems are monitoring food production in real-time. This not only maintains high standards but also reduces the likelihood of customer complaints and returns.

Customer Experience 301

Customer Experience Operations Back of House Customer Service 301

Modern Restaurant Management

APRIL 23, 2025

Serving alcohol is a fundamental part of many restaurant operations, but it also presents significant liability risks. From over-serving intoxicated guests to improperly checking IDs, restaurants can face serious legal, financial and reputational consequences for failing to effectively manage their liquor liability risks.

Serving 377

Serving Restaurant Law Insurance Employee Relations 377

EATER

MAY 28, 2025

This send is the second of a four-part series on restaurant growth, presented by Square. The feeling with Bastille was that the menu presentation and dynamic would have been harder to shift. Organize all your orders dine-in, online, and third-party and fulfill them in a flash, right from your POS.

Seating 232

Seating Back of House 2025 Presentation 232

Restaurant Business

JUNE 17, 2025

Recipients and presenters at Monday’s black-tie ceremony honoring the restaurant industry’s best acknowledged a political climate of “discord, challenge and fear” while celebrating those who brought their food traditions to America.

Presentation 283

Presentation Food Operations 283

Modern Restaurant Management

MAY 30, 2025

This can present serious issues for a business. Here are a few key things: Avoid creating content or brand messaging that presents your business as something that feels overly polished or something it's not. Sure, people are busy and always on the go. They want to feel heard, understood, and valued.

Customer Experience 251

Customer Experience Customer Service Social Media Email Marketing 251

Modern Restaurant Management

MAY 22, 2025

Professional garment design achieves this balance by carefully considering operational requirements and visual presentation. The integration of these functional elements should be accomplished without compromising brand integrity.

Uniforms 221

Uniforms Loyalty Program Front of House Customer Experience 221

Modern Restaurant Management

FEBRUARY 25, 2025

Users rely on TikTok to learn about a restaurant’s ambiance, food presentation, and overall experience, even if the platform lacks detailed business information. Social : Especially popular amongst younger consumers, purely social platforms like TikTok are transforming restaurant discovery with engaging, visual-first content.

SEO 324

SEO Social Media Customer Experience Customer Service 324

Modern Restaurant Management

JUNE 17, 2025

For restaurant operators, the summer months present both exciting opportunities and operational challenges. The seasonal surge in foot traffic can drive significant business, but without proper preparation and training, teams can quickly become overwhelmed.

Seasonal Menu 251

Seasonal Menu Loyalty Program Back of House Customer Experience 251

Culinary Cues

APRIL 14, 2025

Guest have become accustomed to seeing this familiar item and they have general expectations of how it will be presented and taste. Chefs tell those stories each time a plate is slide down the pass and presented to a guest. As examples, any restaurant can, and so many do, offer Caesar Salad as a menu staple.

Fine Dining 339

Fine Dining Seasonal Menu Travel Presentation 339

Modern Restaurant Management

MARCH 25, 2025

If an MUL has to be physically present in every store for things to run smoothly, they are falling short in their responsibility to develop capable GMs. Multi-unit success requires striking a balance between empowerment and accountability.

Coaching 322

Coaching Leadership Training Management 322

Goliath Consulting

APRIL 5, 2025

High-Quality Food and Presentation Delivering dishes that match or exceed customer expectations is critical. Ensure consistency in flavor, temperature, and presentation. Personalization, such as remembering a regulars favorite dish or celebrating special occasions, can leave a lasting impression.

Customer Experience 195

Customer Experience Email Marketing Customer Service Mobile Ordering 195

Modern Restaurant Management

FEBRUARY 9, 2024

This oversight presents untapped potential to extend a franchise's reach and impact from the inside out. Rather than relying on traditional methods like employee handbooks and lengthy oral presentations, embracing visual storytelling, or even livening up your PowerPoints with graphics and memorable animations makes a world of difference.

Communication 471

Communication Franchise Franchising Leadership 471

EATER

APRIL 30, 2025

This send is the first of a four-part series on restaurant growth, presented by Square. Organize all your orders dine-in, online, and third-party and fulfill them in a flash, right from your POS. Subscribe now for more stories like this.

Serving 271

Serving Fine Dining 2025 Employee Relations 271

Modern Restaurant Management

APRIL 25, 2025

With big-box retailers closing up shop, more than 140 million square feet of desirable retail space has become available, presenting the opportunity for restaurants such as fast-casual concepts to expand their businesses. What is the investment opportunity for those interested in the fast-casual sector?

Fast Casual 221

Fast Casual Casual Retail Food Supply 221

Modern Restaurant Management

APRIL 28, 2025

” One presents a clear case. The employee was terminated on [date] for violating this policy. See attached write-up from [manager name].” ” Boom! Now compare that to: “Employee stopped showing up. We assumed they quit.” One doesn’t.

Document 340

Document Coaching Training Audits 340

Modern Restaurant Management

AUGUST 20, 2024

shows the presentation of the dishes and the programme writes the training manuals for the kitchen staff. In doing so, the chain can ensure that a sandwich in Leuven and New York are prepared and presented the same. "This In addition, Alain.AI "As with anything, familiarity is key. . "We

Front of House 449

Front of House Restaurant Law Technology Presentation 449

Modern Restaurant Management

OCTOBER 17, 2024

Doing so can help restaurant owners and operators present their business in the best light to insurers, while protecting their business from insurance claims, business interruption or even costly litigation. We frequently see issues at restaurants related to slips and falls, fires and worker injuries.

Insurance 417

Insurance Kitchen Safety Food Safety Employee Relations 417

Modern Restaurant Management

MARCH 13, 2025

” To learn more about the ICE's past, present and future, Modern Restaurant Management (MRM) magazine reached out to Smilow. At ICE we have launched online diploma programs and at present, keep finding practical and tangible ways to improve the educational experience.

Education 251

Education 2000 Sustainability 2015 251

Modern Restaurant Management

FEBRUARY 13, 2024

Where franchisors can miss an important opportunity is in the presentation of the financial information. Franchisors should carefully evaluate both the data being disclosed for the upcoming year and the format in which it is presented, asking questions like: How many years’ worth of data is relevant for the prospective franchisee?

Document 468

Document Franchise Franchising Point of Sale 468

Culinary Cues

MARCH 31, 2025

Think about how you feel each time you present a gift to another, congratulate them for the work they do, or thank them for just being who they are. Accomplish something in the moment wash a window, sweep the steps, polish the railing, check your spelling, work on your penmanship, water your plants.

Consumer Goods 448

Consumer Goods Transportation Small Business Take-out 448

Modern Restaurant Management

JULY 13, 2022

Differences in manpower, brand recognition, technology and marketing budgets have all presented significant challenges for single location restaurants to compete for market share. Even in the best of times, it’s mostly been an uphill battle for single location restaurants to compete with chain franchises. Promotion and Loyalty Programs.

Franchise 536

Franchise Franchising Operations Loyalty Program 536

Modern Restaurant Management

MAY 9, 2025

But one thing I’ve learned is that every challenge presents an opportunity to improve. It’s been a constant part of my journey for as long as I can remember. Of course, even with all of the positives, there have been plenty of hurdles along the way. Some of the most valuable lessons I’ve learned fall into four key areas.

Leadership 251

Leadership Innovation Technology 2024 251

Modern Restaurant Management

APRIL 15, 2025

"Restaurant menus should clearly showcase quality—from menu descriptions to food presentation—so that premium prices are warranted by visible quality or health benefits." " With some many selections, why are QSRs menus proving to be popular?

Dine-in 275

Dine-in Pricing Magazine Definition 275

Modern Restaurant Management

DECEMBER 5, 2024

This shift in preferences presents in-store bakeries with a prime opportunity to refresh their offerings and boost seasonal sales through various channels. These classic flavors are beloved by many, but there’s also an appetite for innovative twists and new sensations that capture the essence of the season in exciting ways.

Seasonal Menu 221

Seasonal Menu Consumer Goods Customer Experience Social Media 221

Restaurant Business

JUNE 16, 2025

Keeping discerning customers satisfied with the Korean fusions they’re craving can present a challenge for foodservice operators because of the work that goes into scratch made.

Presentation 246

Presentation Operations Food 246

EATER

APRIL 11, 2025

Its a minefield out there, and for diners looking to spend ever-dwindling cash on a meal where they cant even guarantee theyll like their dining companions, a communal table presents an extra calculation. But aside from the romance of the way a cuisine is meant to be experienced, theres a practicality to the communal table.

Fine Dining 245

Fine Dining Seating Dine-in Cash Management 245