Expert insights. Personalized for you.
When they walk around your kitchen, clipboard in hand, they will freely hand out points for things you normally overlook – which is kind of the point. Especially if: You Do a Poor Job of Cleaning. He’ll serve you a plate full of points with a side order of scolding. MORE
Fun, inventive and bold: that’s how Johnny, Steven and Adele of Vault City describe their approach to brewing. At their Edinburgh-based kitchen, this tiny team of three pair big flavours with ‘mad’ colours (their words, not ours) to push the envelope on what can be classed as beer. MORE
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features an economic report from Yelp, super Super Bowl stats, delivery trends, megatrends, best cities for BBQ and top venues. YEA) report, a benchmark of local economic strength in the U.S. MORE
It’s December, and the air is seasoned with the scent of cinnamon, spice, and everything nice. January is fast-approaching, and hot lunch spots will soon be back on the mind of every highschool and college student in your area. MORE
Though the idea of chef collaborations has taken off, the style and scope vary immensely depending on the restaurants and chefs involved. To get a sense of what makes a collaboration successful, we talked to three different restaurants to learn what works for them. . MORE
HotSchedules Employees to Give Back During Global Charity Day Oct. Employees across the company’s Austin, Atlanta, Denver, and Sydney offices will take the day to volunteer at a number of local charities. Luckily, there are ways to defeat this back office villain. MORE
It’s a miracle that restaurants remain a significant part of the economy despite this major staffing problem. We’re examining the true cost of employee turnover to the restaurant industry so that you can understand its impact holistically. Hasty hiring is at the root of the problem. MORE
This edition of MRM News Bites features NLRB, IHOP, Fourth, Ordermark, Chica’s Tacos, Thanx, Chowly and EZCater, Corner Bakery, Fountainhead Taproom and PourMyBeer and Epson America. On behalf of the board, we look forward to working closely with Clinton as Chief Executive Officer.” MORE
Fun, inventive and bold: that’s how Johnny, Steven and Adele of Vault City describe their approach to brewing. At their Edinburgh-based kitchen, this tiny team of three pair big flavours with ‘mad’ colours (their words, not ours) to push the envelope on what can be classed as beer. MORE
With rising food and labor costs—in addition to increased supply chain accountability and safety standards that can devastate a brand’s image if violated—restaurants and foodservice companies simply cannot continue to risk the costs of inefficiencies and inaccuracies of the current system. MORE
Horror movies, haunted houses, and Halloween events are the perfect venues for this. . In fact, 41% of consumers consider restaurants to be unreliable when it comes to food safety. . Toss all of the food that leaves your kitchen, even the food that has been returned by the customer. . MORE
Though the idea of chef collaborations has taken off, the style and scope vary immensely depending on the restaurants and chefs involved. To get a sense of what makes a collaboration successful, we talked to three different restaurants to learn what works for them. . MORE
That doesn’t mean, of course, that you need to use it to get the word out about your restaurant. With mailboxes looking emptier by the day, an especially appetizing piece of direct mail can sometimes be the resident’s main course. MORE
One small mistake by the back-of-house staff can have huge ramifications for the whole restaurant. The same is true for front-of-house. Efficient kitchen management is a complicated and nuanced goal. MORE
So while getting new people in is important, you should also focus on making them want to come back. Here are four effective ways to building long-term relationships with your regulars. Scan the various review sites for mentions of your restaurant and reply when possible. MORE
Thanks to its universal appeal and easily portable nature, pizza has been a beloved staple of restaurant takeout for decades. It’s not surprising that in the age of online ordering, pizzerias are uniquely poised to profit. That, though, might cost 30% of each order instead. MORE
” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Elo’s Sonal Apte, vice president of retail and hospitality. Alex Canter of Ordermark. MORE
While the brand has grown to 130 locations in 33 states and three countries and sells 14 million pounds of pork annually, it is constantly evolving. What are some of the factors you attribute 25 years of success? How would you define the “Famous” part of Famous Dave? MORE
The owners of Valley staples The Woodman and Jalapeño Pete’s really know how to make people happy. Their generous “Happy Hours” seem to keep customers coming back. Berkshire House is officially open. Berkshire House is located at 143 N. MORE
Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Baton Rouge’s very own Walk-On’s , is looking for more ways to give back. None of that helped us. MORE
When an email popped up in my inbox asking if I’d be interested in receiving some samples of quality Burgundy wines from an online wine store based in Burgundy, my curiosity was piqued. Of course, I said yes! Map is courtesy of terroir-france.com. Author(s): Penny Weiss. MORE
Though the idea of chef collaborations has taken off, the style and scope vary immensely depending on the restaurants and chefs involved. To get a sense of what makes a collaboration successful, we talked to three different restaurants to learn what works for them. . MORE
What we know from working with thousands of operators over the last two decades is that bars and restaurants lose tons of money every day. In comparison, the retail industry has an average loss of 1.44%. If that number seems reasonable, it’s back to business as usual. MORE
Trends that will shape the future of your food and hospitality projects for 2020. Trends are no longer limited to the cuisines on offer or the style of service. However, food and service will always be at the heart of hospitality. The future of eating out is greener. MORE
Britt Cloud, Goliath’s Consulting Chef, directs back of house operations and works with the current chef/kitchen manager to restructure inventory, food costing, menu, labor, and health policies. With over twenty-five years of industry experience, Britt is skilled in problem-solving and uniquely tailoring back of house solutions to each kitchen. MORE
For a restaurant to run smoothly and efficiently, you should divide activities into two parts: front of house (FOH)/back of house (BOH). What Is Front Of House (FOH)? Even the diversity of your workforce is an FOH variable. Bar-back. MORE
Whether you give the fourth Thursday of November your undivided attention or skip straight to December 25 th , the last two months of the year are marked by holiday flavors that, as we get older, become linked to nostalgia and tradition. The History of Holiday Flavors. MORE
Today, savvy drinkers are looking for that sweet spot of craftsmanship, originality and taste, and this continued shift has seen a natural progression towards small producers doing cool stuff. Try the Klusterphunk Chardonnay and never look back. MORE
In an era of convenience, online ordering systems, self-service kiosks and mobile platforms have become key to give the customers what they crave the most: a fast, personalized and convenient food experience through delivery and/or takeaway. In-house delivery pros and cons. MORE
The National Restaurant Association , in partnership with American Express and Nestlé Professional, released its 10-year outlook report on the projected state of the restaurant industry in 2030. The findings are based on input from a variety of restaurant sector experts, futurists, and government statistics. employment is projected to increase at an annual rate of 0.5% The radical transformation of the last decade will change the way the industry operates going forward. MORE
Menu engineering can be simplified as the steps taken to increase the profitability of a restaurant menu. Menu Design Once you analyze all of your menu items’ popularity and profitability, you can carefully engage in restaurant menu planning for your customer-facing menu to maximize profits. MORE
The flavors of fall are comforting and familiar, like an old sweater pulled from storage or the back of your closet. If you’re turning the page with your cocktail menu this fall, then think of flavors that are warming and ripe with nostalgia. MORE
The deployment of BOHA! Shuldman, Chairman and CEO of TransAct Technologies, said, “We introduced the BOHA! ecosystem earlier this year as an innovative, flexible solution than can easily support the needs of restaurant and foodservice operators of all sizes. This latest win, following on the early success of BOHA! solution combines cloud-based SaaS applications with hardware and accessories to deliver superior results for critical back-of-house operations. MORE
Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. All of them focus on the employee, their well-being, and their job satisfaction. MORE
Kabob House was established in 2009 with a modest 600-square-foot restaurant in Yakima, Washington, and a commitment to offering delicious and health-conscious Mediterranean cuisine at a reasonable price. Soon, the solution was up and running at Kabob House. Background. MORE
Being a barista is one of the trickiest jobs in the restaurant industry. The barista is a hybrid role between the front of house and back of house that requires mastery of both customer service and coffee making skills. MORE
Restaurant Point of Sale Software. What is restaurant point of sale (POS) software? It’s a system that takes the place of a traditional cash register and provides much more than basic transaction functionality. Restaurant point of sale software empowers businesses to control labor costs, manage inventory, and have deeper visibility into business operations. Benefits of Restaurant Point of Sale Software. How to Choose a Restaurant Point of Sale System. MORE
— TransAct® Technologies Incorporated (Nasdaq: TACT) (“TransAct” or “the Company”), a global leader in software-driven technology and printing solutions for high-growth markets, today announced a new agreement with a 72 location regional office of a national convenience store chain. The deployment of BOHA! The Company is also working with the regional operator on the evaluation of additional BOHA! Shuldman, Chairman and CEO of TransAct Technologies. MORE
So while getting new people in is important, you should also focus on making them want to come back. Here are four effective ways to building long-term relationships with your regulars. Scan the various review sites for mentions of your restaurant and reply when possible. MORE
Great Service in an Era of Labour Costs & Technology. Will Guidara, one of the owners of Eleven Madison Avenue in New York, has been quoted as saying that it’s “compassion and passion [that] gives a fantastic dining experience.” It’s a place of joy.” MORE
Lack of respect has been widely cited as a cause of workplace stress for restaurant workers. It’s not the same level of stress you see with surgeons, perhaps, but it’s very unpredictable. Unpredictability and anxiety can cause high employee turnover, which means losing the experience and knowledge of those workers. It can be as simple as, “Hello,” or “Thanks,” or “Great job,” or letting employees know you care about their lives outside of work. MORE
From the coffee cart operator to the ritziest restaurant in town, every business owner in the hospitality industry has their own way of doing things. Whether it’s cleaning, designing menus or ringing up sales, hospitality lives and breathes process every second of the day. MORE
Tablet Point of Sale Software. Traditional point of sale (POS) terminals are a vast improvement over electronic cash registers, offering greater functionality and efficiency. Overall Benefits of Tablet POS Technology for Businesses. House Benefits. MORE
THE JOURNEY” Dennis Sherman When an email popped up in my inbox asking if I’d be interested in receiving some samples of quality Burgundy wines from an online wine store based in Burgundy, my curiosity was piqued. Of course, I said yes! MORE
Back of House Related Topics Transact
OCTOBER 2, 2019
With rising food and labor costs—in addition to increased supply chain accountability and safety standards that can devastate a brand’s image if violated—restaurants and foodservice companies simply cannot continue to risk the costs of inefficiencies and inaccuracies of the current system.
7 Shifts
SEPTEMBER 25, 2019
Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. All of them focus on the employee, their well-being, and their job satisfaction.
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Sling
DECEMBER 6, 2019
For a restaurant to run smoothly and efficiently, you should divide activities into two parts: front of house (FOH)/back of house (BOH). What Is Front Of House (FOH)? Even the diversity of your workforce is an FOH variable. Bar-back.
Deliverect
OCTOBER 23, 2019
In an era of convenience, online ordering systems, self-service kiosks and mobile platforms have become key to give the customers what they crave the most: a fast, personalized and convenient food experience through delivery and/or takeaway. In-house delivery pros and cons.
Transact
OCTOBER 16, 2019
When they walk around your kitchen, clipboard in hand, they will freely hand out points for things you normally overlook – which is kind of the point. Especially if: You Do a Poor Job of Cleaning. He’ll serve you a plate full of points with a side order of scolding.
iSanté
JANUARY 16, 2020
The owners of Valley staples The Woodman and Jalapeño Pete’s really know how to make people happy. Their generous “Happy Hours” seem to keep customers coming back. Berkshire House is officially open. Berkshire House is located at 143 N.
Cheetah
SEPTEMBER 8, 2019
So while getting new people in is important, you should also focus on making them want to come back. Here are four effective ways to building long-term relationships with your regulars. Scan the various review sites for mentions of your restaurant and reply when possible.
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Cheetah
SEPTEMBER 8, 2019
So while getting new people in is important, you should also focus on making them want to come back. Here are four effective ways to building long-term relationships with your regulars. Scan the various review sites for mentions of your restaurant and reply when possible.
Transact
OCTOBER 30, 2019
Horror movies, haunted houses, and Halloween events are the perfect venues for this. . In fact, 41% of consumers consider restaurants to be unreliable when it comes to food safety. . Toss all of the food that leaves your kitchen, even the food that has been returned by the customer. .
Modern Restaurant Management
DECEMBER 13, 2019
That doesn’t mean, of course, that you need to use it to get the word out about your restaurant. With mailboxes looking emptier by the day, an especially appetizing piece of direct mail can sometimes be the resident’s main course.
Izettle
AUGUST 5, 2019
Fun, inventive and bold: that’s how Johnny, Steven and Adele of Vault City describe their approach to brewing. At their Edinburgh-based kitchen, this tiny team of three pair big flavours with ‘mad’ colours (their words, not ours) to push the envelope on what can be classed as beer.
Izettle
AUGUST 5, 2019
Fun, inventive and bold: that’s how Johnny, Steven and Adele of Vault City describe their approach to brewing. At their Edinburgh-based kitchen, this tiny team of three pair big flavours with ‘mad’ colours (their words, not ours) to push the envelope on what can be classed as beer.
ChowNow
AUGUST 8, 2019
Thanks to its universal appeal and easily portable nature, pizza has been a beloved staple of restaurant takeout for decades. It’s not surprising that in the age of online ordering, pizzerias are uniquely poised to profit. That, though, might cost 30% of each order instead.
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Hot Schedules
OCTOBER 23, 2019
HotSchedules Employees to Give Back During Global Charity Day Oct. Employees across the company’s Austin, Atlanta, Denver, and Sydney offices will take the day to volunteer at a number of local charities. Luckily, there are ways to defeat this back office villain.
Restaurant365
OCTOBER 31, 2019
Kabob House was established in 2009 with a modest 600-square-foot restaurant in Yakima, Washington, and a commitment to offering delicious and health-conscious Mediterranean cuisine at a reasonable price. Soon, the solution was up and running at Kabob House. Background.
iSanté
DECEMBER 28, 2019
When an email popped up in my inbox asking if I’d be interested in receiving some samples of quality Burgundy wines from an online wine store based in Burgundy, my curiosity was piqued. Of course, I said yes! Map is courtesy of terroir-france.com. Author(s): Penny Weiss.
Future Food
JANUARY 30, 2020
Great Service in an Era of Labour Costs & Technology. Will Guidara, one of the owners of Eleven Madison Avenue in New York, has been quoted as saying that it’s “compassion and passion [that] gives a fantastic dining experience.” It’s a place of joy.”
Future Food
DECEMBER 5, 2019
Trends that will shape the future of your food and hospitality projects for 2020. Trends are no longer limited to the cuisines on offer or the style of service. However, food and service will always be at the heart of hospitality. The future of eating out is greener.
Modern Restaurant Management
NOVEMBER 6, 2019
The National Restaurant Association , in partnership with American Express and Nestlé Professional, released its 10-year outlook report on the projected state of the restaurant industry in 2030. The findings are based on input from a variety of restaurant sector experts, futurists, and government statistics. employment is projected to increase at an annual rate of 0.5% The radical transformation of the last decade will change the way the industry operates going forward.
KaTom
NOVEMBER 22, 2019
Whether you give the fourth Thursday of November your undivided attention or skip straight to December 25 th , the last two months of the year are marked by holiday flavors that, as we get older, become linked to nostalgia and tradition. The History of Holiday Flavors.
Focus POS
OCTOBER 7, 2019
Tablet Point of Sale Software. Traditional point of sale (POS) terminals are a vast improvement over electronic cash registers, offering greater functionality and efficiency. Overall Benefits of Tablet POS Technology for Businesses. House Benefits.
Modern Restaurant Management
NOVEMBER 14, 2019
While the brand has grown to 130 locations in 33 states and three countries and sells 14 million pounds of pork annually, it is constantly evolving. What are some of the factors you attribute 25 years of success? How would you define the “Famous” part of Famous Dave?
Goliath Consulting
JANUARY 6, 2019
Britt Cloud, Goliath’s Consulting Chef, directs back of house operations and works with the current chef/kitchen manager to restructure inventory, food costing, menu, labor, and health policies. With over twenty-five years of industry experience, Britt is skilled in problem-solving and uniquely tailoring back of house solutions to each kitchen.
Modern Restaurant Management
FEBRUARY 18, 2020
” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Elo’s Sonal Apte, vice president of retail and hospitality. Alex Canter of Ordermark.
Modern Restaurant Management
JANUARY 31, 2020
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features an economic report from Yelp, super Super Bowl stats, delivery trends, megatrends, best cities for BBQ and top venues. YEA) report, a benchmark of local economic strength in the U.S.
7 Shifts
DECEMBER 18, 2019
It’s December, and the air is seasoned with the scent of cinnamon, spice, and everything nice. January is fast-approaching, and hot lunch spots will soon be back on the mind of every highschool and college student in your area.
7 Shifts
DECEMBER 27, 2019
It’s a miracle that restaurants remain a significant part of the economy despite this major staffing problem. We’re examining the true cost of employee turnover to the restaurant industry so that you can understand its impact holistically. Hasty hiring is at the root of the problem.
7 Shifts
AUGUST 29, 2019
Menu engineering can be simplified as the steps taken to increase the profitability of a restaurant menu. Menu Design Once you analyze all of your menu items’ popularity and profitability, you can carefully engage in restaurant menu planning for your customer-facing menu to maximize profits.
Open for Business
JULY 31, 2019
Though the idea of chef collaborations has taken off, the style and scope vary immensely depending on the restaurants and chefs involved. To get a sense of what makes a collaboration successful, we talked to three different restaurants to learn what works for them. .
Modern Restaurant Management
DECEMBER 13, 2019
This edition of MRM News Bites features NLRB, IHOP, Fourth, Ordermark, Chica’s Tacos, Thanx, Chowly and EZCater, Corner Bakery, Fountainhead Taproom and PourMyBeer and Epson America. On behalf of the board, we look forward to working closely with Clinton as Chief Executive Officer.”
Focus POS
JUNE 17, 2019
Restaurant Point of Sale Software. What is restaurant point of sale (POS) software? It’s a system that takes the place of a traditional cash register and provides much more than basic transaction functionality. Restaurant point of sale software empowers businesses to control labor costs, manage inventory, and have deeper visibility into business operations. Benefits of Restaurant Point of Sale Software. How to Choose a Restaurant Point of Sale System.
Transact
DECEMBER 9, 2019
The deployment of BOHA! Shuldman, Chairman and CEO of TransAct Technologies, said, “We introduced the BOHA! ecosystem earlier this year as an innovative, flexible solution than can easily support the needs of restaurant and foodservice operators of all sizes. This latest win, following on the early success of BOHA! solution combines cloud-based SaaS applications with hardware and accessories to deliver superior results for critical back-of-house operations.
Transact
JANUARY 27, 2020
— TransAct® Technologies Incorporated (Nasdaq: TACT) (“TransAct” or “the Company”), a global leader in software-driven technology and printing solutions for high-growth markets, today announced a new agreement with a 72 location regional office of a national convenience store chain. The deployment of BOHA! The Company is also working with the regional operator on the evaluation of additional BOHA! Shuldman, Chairman and CEO of TransAct Technologies.
Bar and Restaurant Coach
APRIL 2, 2019
What we know from working with thousands of operators over the last two decades is that bars and restaurants lose tons of money every day. In comparison, the retail industry has an average loss of 1.44%. If that number seems reasonable, it’s back to business as usual.
Uncorkd
SEPTEMBER 26, 2018
The flavors of fall are comforting and familiar, like an old sweater pulled from storage or the back of your closet. If you’re turning the page with your cocktail menu this fall, then think of flavors that are warming and ripe with nostalgia.
Kounta
SEPTEMBER 17, 2019
Today, savvy drinkers are looking for that sweet spot of craftsmanship, originality and taste, and this continued shift has seen a natural progression towards small producers doing cool stuff. Try the Klusterphunk Chardonnay and never look back.
Dot It
FEBRUARY 17, 2020
One small mistake by the back-of-house staff can have huge ramifications for the whole restaurant. The same is true for front-of-house. Efficient kitchen management is a complicated and nuanced goal.
Kounta
SEPTEMBER 2, 2019
From the coffee cart operator to the ritziest restaurant in town, every business owner in the hospitality industry has their own way of doing things. Whether it’s cleaning, designing menus or ringing up sales, hospitality lives and breathes process every second of the day.
Open for Business
JULY 31, 2019
Though the idea of chef collaborations has taken off, the style and scope vary immensely depending on the restaurants and chefs involved. To get a sense of what makes a collaboration successful, we talked to three different restaurants to learn what works for them. .
Open for Business
JULY 31, 2019
Though the idea of chef collaborations has taken off, the style and scope vary immensely depending on the restaurants and chefs involved. To get a sense of what makes a collaboration successful, we talked to three different restaurants to learn what works for them. .
Typsy
JUNE 18, 2019
Being a barista is one of the trickiest jobs in the restaurant industry. The barista is a hybrid role between the front of house and back of house that requires mastery of both customer service and coffee making skills.
The Wine Knitter
DECEMBER 20, 2019
THE JOURNEY” Dennis Sherman When an email popped up in my inbox asking if I’d be interested in receiving some samples of quality Burgundy wines from an online wine store based in Burgundy, my curiosity was piqued. Of course, I said yes!
Harbor Touch
MAY 15, 2018
Lack of respect has been widely cited as a cause of workplace stress for restaurant workers. It’s not the same level of stress you see with surgeons, perhaps, but it’s very unpredictable. Unpredictability and anxiety can cause high employee turnover, which means losing the experience and knowledge of those workers. It can be as simple as, “Hello,” or “Thanks,” or “Great job,” or letting employees know you care about their lives outside of work.
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