Modern Restaurant Management

MAY 21, 2024

What do today’s restaurant operators need to manage the challenging sales environment? A break. Specifically, a coffee break. More specifically, a specialty beverage break. That is, according to Revenue Management Solutions (RMS) recent survey, Tapping into Specialty Beverages to Maximize Restaurant Sales , which suggests that the coffee (or boba or smoothie or soda) break is a growing trend— and one that could significantly boost your restaurant’s revenue.

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Beverage Fast Casual Seasonal Menu Customer Experience 493

SpotOn

MAY 13, 2024

One-third of tipped restaurant workers report no change in their tips over the last year A majority of tipped workers still expect the standard 15% - 20% tip  Technology is providing a solution for improved guest experience and enabling tipped workers to take home more pay SAN FRANCISCO, Calif., May 13, 2024 — The emergence of preset tip amounts and requests for tips in spaces outside the hospitality industry has some Americans feeling burnt out from the concept of tipping altogether

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Point of Sale Customer Service Customer Experience 2024 111

The Eat Restaurant

MAY 8, 2024

It's no surprise, deciphering spreadsheets and tracking every penny can take the joy out of running a restaurant. Therefore, restaurant accounting software is the chef’s secret ingredient for financial efficiency.

Take-out 158

Take-out Management Management 158

EATER

MAY 2, 2024

Building on decades of Korean Mexican cuisine in the city’s Pequeño Seúl, restaurants are crafting menus with global influences and attracting new customers The smells of Korean barbecue and Mexican street food mingle in the air of Zona Rosa, a central neighborhood of Mexico City. They hint at the longtime mixing of cultures within the busy corridors of Paseo de la Reforma and Avenida Insurgentes, which anchor Pequeño Seúl (Little Seoul).

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SEO Café Fine Dining Customer Experience 306

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

Squirrel Systems

MAY 3, 2024

In today’s competitive dining industry, maintaining profitability while keeping prices stable is a significant challenge for restaurateurs. High operating costs, fluctuating commodity prices, and the ever-evolving preferences of guests can all squeeze margins. However, there are effective strategies that restaurants can employ to enhance their financial performance without having to increase menu prices.

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Pricing Loyalty Program Waste Social Media 98

TastyIgniter

MAY 4, 2024

In 2024, successful restaurant management involves embracing technology, prioritizing sustainability, making data-driven decisions, cultivating an engaged workforce, and personalizing customer experiences. By implementing these practices, restaurant managers can optimize efficiency, align with consumer demands, make informed choices, motivate staff, and provide memorable dining experiences, positioning their establishments for enduring success in the evolving restaurant industry.

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2024 Management Management Customer Experience 105

Sante

MAY 11, 2024

Mother’s Day is right around the corner and if there is anyone that deserves to be showered with gifts, it Continue Reading The post 10 Wines To Celebrate Mother’s Day appeared first on Santé Magazine.

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Magazine 279

Crunchtime

MAY 16, 2024

Learn how restaurants can tackle the complexities of labor law compliance by exploring strategies for achieving a fair and compliant workplace.

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Restaurant Law 167

Restaurant Business

MAY 16, 2024

Rants about Chipotle's portion shrinkage are viral on TikTok, but the fast-casual chain insists nothing has changed and guests can just ask for more.

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Fast Casual Casual Operations 321

Modern Restaurant Management

MAY 1, 2024

Restaurants are complex businesses with many moving parts. Yet all of these parts must work together in harmony for the customer to leave the restaurant feeling satisfied, with their only hunger being to return for another visit. Unfortunately, the restaurant industry is notoriously known for being cliquish, and these cliques may not be as innocent and harmless as they may seem.

Communication 492

Communication Operations Leadership Employee Relations 492

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

EATER

MAY 15, 2024

Heedayah Lockman Get in, losers, we’re going to make some mozzarella You’ve seen the videos: A woman, apron tied around her waist, plunges her hands into a bowl of soft, bubbly dough. She speaks in dulcet tones — or perhaps not at all — as she details the two-day process of mixing, proofing, and baking a loaf of sourdough. She makes cheese from scratch for the homemade macaroni and cheese that she lovingly serves to her children.

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Back of House Take-out White Paper Front of House 354

Culinary Cues

MAY 20, 2024

It’s been 89 years since Escoffier stood in front of a range for the last time, yet his presence is still felt by professional cooks and chefs. One could claim, and rightfully so, that he had the greatest influence on the profession and that the chefs’ job was elevated to new levels because of Escoffier’s efforts, approach towards cooking, vision, and skill.

Hotels 341

Hotels Front of House Fine Dining Back of House 341

Sante

MAY 1, 2024

When you hear mention of Mexican spirits, tequila often springs to mind first. But there’s another traditional beverage, less known Continue Reading The post Mezcal versus Tequila: A Spirited Comparison appeared first on Santé Magazine.

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Magazine Beverage 266

Modern Restaurant Management

MAY 29, 2024

"Restaurants thinking about implementing surge pricing need to balance the revenue upside with the potential brand backlash," says Savneet Singh, CEO of PAR Technology. "While third-party delivery companies were expected to commoditize food like airline tickets, the opposite happened: people became more attached to their favorite brands.

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Pricing Airlines Loyalty Program Education 482

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

2025

Modern Restaurant Management

MAY 27, 2024

Summer is prime hiring time for restaurants. However, according to recent data , the “quit rate” in the US accommodation and food services is the highest among sectors and is outpacing the overall quit rate by more than 70 percent. What can restaurant operators do to attract and retain talent for the busy season ahead? Modern Restaurant Management (MRM) magazine reached out to Jennifer Mathew, senior manager of talent acquisition and strategy on the role technology plays in hiring an

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Recruiting Front of House Back of House Hiring 474

Modern Restaurant Management

MAY 22, 2024

The restaurant industry has dominated both the financial and front pages of late as Roark completed its acquisition of Subway and Red Lobster filed for bankruptcy. "This transaction reflects Subway's long-term growth potential, and the substantial value of our brand and our franchisees around the world," said John Chidsey, CEO of Subway, adding that there are no anticipated changes to the company's leadership team, strategic focus or operating plans.

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Front of House Back of House Leadership Franchising 471

Modern Restaurant Management

MAY 10, 2024

There is an opportunity for QSRs to attract new customers by integrating bold, exotic flavors and ethnic cuisines into LTOs and menus. Eighty three percent of Gen Z is excited for new food and beverage trends with 25 percent expecting to dine out more this year, according to a recent Datassential report. This is coupled with the global ethnic food market projected to grow by approximately eight percent from 2023 to 2023.

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Social Media 2024 Seasonal Menu 2023 450

Modern Restaurant Management

MAY 1, 2024

Restaurant brands need to pay attention to evolving media consumptions in order to better engage with potential customers, according to results of a year-long study conducted by Digital Turbine in collaboration with Qrious Insight. While 91 percent of people use social media, the report finds that, among QSR brand consumers, nearly four in ten social users actually spend more time playing mobile games than they do on social media.

Social Media 450

Social Media Mobile Ordering Advertising Website Management 450

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

2025

Modern Restaurant Management

MAY 13, 2024

Tastes and preferences constantly change as trends come and go, keeping the restaurant industry on its toes. But two non-negotiables have remained strong for diners: convenience and loyalty. With digital and frictionless experiences at the forefront, diners are seeking their favorite restaurants in new, more affordable ways. The NCR Voyix 2024 Digital Commerce Index revealed nearly half (48 percent) of consumers dine out less than they used to because inflation is top of the menu.

Pricing 493

Pricing Loyalty Program Mobile Ordering Customer Service 493

Modern Restaurant Management

MAY 24, 2024

How can you keep customers returning to your restaurant when so many choices exist? This is one of the most prominent questions that restaurant owners face today. With so many options, staying fresh and agile is important. This stresses the need for customer retention programs. Today, customers find restaurant brands through influencers, social media, review sites, and multiple channels.

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Loyalty Program Point of Sale Email Marketing Customer Experience 438

Modern Restaurant Management

MAY 14, 2024

Denver-based chef Justin Cucci has long been a champion for sustainability at his farm-to table eateries. To date, he has opened six restaurants and venues, turning a former mortuary, gas station and brothel all into restaurants with globally inspired locally sourced menus. Cucci also wanted to create a sustainable culture for his employees and implemented a self-funded 100-percent employee stock ownership plan (ESOP) so his 325-plus Edible Beats employees will now share in the long-term financi

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Sustainability FOH BOH Take-out 472

Modern Restaurant Management

MAY 7, 2024

The tightening labor market of 2024 presents a complex set of challenges for business owners, from a shrinking labor force to the increasing prevalence of counteroffers. The labor market landscape has shifted recently in ways that few could have predicted even a few years ago. As we press on into 2024, it's crucial for business owners to recognize the complexities and nuances of these shifts so they can stand the best chance of winning the talent race.

Marketing 418

Marketing Recruiting 2050 2024 418

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Small Business

Modern Restaurant Management

MAY 16, 2024

On average, restaurant SEO campaigns can see a 500 percent ROI after three years , so there’s massive potential for you to use SEO to grow your restaurant. This article will walk you through a weekly restaurant SEO checklist that you can follow to improve sales in three months. From there, you can grow more if you continue to work on this stuff. 1.

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SEO Social Media Customer Service Events 463

Modern Restaurant Management

MAY 31, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on summer restaurant employment, indecisiveness ordering, online ordering trends, and the world's best cities for food. Eating and Drinking Place Summer Employment Forecast According to the National Restaurant Association’s annual Eating and Drinking Place Summer Employment Forecast, restaurant operators will add 525,000 jobs for the summer season.

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Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

MAY 23, 2024

The past few years have been difficult for restaurants across the country as they have found themselves struggling to adjust to a new normal. Among the many pressures are rapidly rising credit card processing fees. Despite a recent settlement where the two largest card brands agreed to a modest cap of interchange fees for five years, processing fees show no signs of decreasing.

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Point of Sale Restaurant Law Customer Service POS 482

Modern Restaurant Management

MAY 3, 2024

Keeping health and wellness top of mind, consumers are increasingly choosing mocktails and other non-alcoholic drinks at restaurants and at home. In fact, the market for non-alcoholic alternatives has seen consistent double-digit growth over the last five years and exceeded half a billion dollars in 2023, according to NielsenIQ. Celebrities such as Katy Perry, Blake Lively, Kylie Minogue and Bella Hadid are helping to boost the booze-free band wagon by launching non-alcoholic beverages.

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Menu Fast Casual Beverage Social Media 373

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Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.

Cash Management

EATER

MAY 16, 2024

While some organizations have made strides to provide child care for restaurant staff, easy child care solutions are far from the norm for restaurant workers When Lisa Baptiste worked as a restaurant host, it was a constant puzzle finding someone to watch her 6-year-old Kennard. From Wednesday to Sunday, she’d be at the Brooklyn restaurant Beso, which serves a mix of Caribbean and American comfort food, until closing, sometimes as late as 3 a.m.; her shifts could be as short as 10 hours or as lo

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Employee Relations Government Hospitality Take-out 321

Modern Restaurant Management

MAY 31, 2024

Union Square Hospitality Group Founder Danny Meyer returned to his alma mater Trinity College-Hartford to deliver their 198th commencement speech. In the address, Meyer said the most important question he asks himself every day is: “What could possibly go right?

Hospitality 458

Hospitality Operations 458

Modern Restaurant Management

MAY 17, 2024

According to Culinary Hospitality Outreach Wellness, 63 percent of hospitality workers suffer from depression, 84 percent feel stress from their jobs and 65 percent report using substances at work. May is Mental Health Month – and it’s clear that millions of restaurant workers need help. Society Insurance, which provides coverage to the hospitality industry, wants to share resources restaurants should be leveraging and implementing, such as creating an Employee Assistance Program as

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Employee Relations Insurance Healthcare Restaurant Law 448

Modern Restaurant Management

MAY 31, 2024

In today's bustling restaurant industry, where every detail matters, technology has become an indispensable tool – especially in hiring and staffing. Artificial Intelligence (AI) has transformed the recruitment process, offering a new level of efficiency and automation. However, as restaurants embrace this, it's crucial to maintain a balance between technological advancement and human interaction, ensuring that the essence of hospitality isn't lost in the digital shuffle.

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Hiring Recruiting Innovation Technology 309

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership