Modern Restaurant Management

MAY 21, 2024

What do today’s restaurant operators need to manage the challenging sales environment? A break. Specifically, a coffee break. More specifically, a specialty beverage break. That is, according to Revenue Management Solutions (RMS) recent survey, Tapping into Specialty Beverages to Maximize Restaurant Sales , which suggests that the coffee (or boba or smoothie or soda) break is a growing trend— and one that could significantly boost your restaurant’s revenue.

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SpotOn

MAY 13, 2024

One-third of tipped restaurant workers report no change in their tips over the last year A majority of tipped workers still expect the standard 15% - 20% tip  Technology is providing a solution for improved guest experience and enabling tipped workers to take home more pay SAN FRANCISCO, Calif., May 13, 2024 — The emergence of preset tip amounts and requests for tips in spaces outside the hospitality industry has some Americans feeling burnt out from the concept of tipping altogether

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The Eat Restaurant

MAY 8, 2024

It's no surprise, deciphering spreadsheets and tracking every penny can take the joy out of running a restaurant. Therefore, restaurant accounting software is the chef’s secret ingredient for financial efficiency.

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Restaurant Engine

MAY 22, 2024

The corporate lunch crowd wants to eat out, so it’s up to you to entice them to your restaurant. Looking to improve your profitability over the lunch hour? It turns out that workers who take a lunch break and actually leave their offices are more satisfied with their jobs and may even be more efficient. Knowing this can help you craft a marketing strategy to get more office workers in your restaurant over the lunch hour.

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Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.

Restaurant Law

Sante

MAY 11, 2024

Mother’s Day is right around the corner and if there is anyone that deserves to be showered with gifts, it Continue Reading The post 10 Wines To Celebrate Mother’s Day appeared first on Santé Magazine.

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Magazine 257

Crunchtime

MAY 16, 2024

Learn how restaurants can tackle the complexities of labor law compliance by exploring strategies for achieving a fair and compliant workplace.

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Restaurant Law 149

Modern Restaurant Management

MAY 29, 2024

"Restaurants thinking about implementing surge pricing need to balance the revenue upside with the potential brand backlash," says Savneet Singh, CEO of PAR Technology. "While third-party delivery companies were expected to commoditize food like airline tickets, the opposite happened: people became more attached to their favorite brands.

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SpotOn

MAY 22, 2024

It has been a jam-packed couple of days in Chicago. It’s also one of the most exciting weeks of the year, as I’m always excited to talk to restaurant people and hear about their challenges and hopes for the future.  As the dust begins to settle, I’m grateful for another year of connecting with new folks and old friends and seeing the scope of what’s possible for restaurants to expand.

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EATER

MAY 31, 2024

Noodles cook in a wok over a gas-powered flame. | Bob Henry / UCG / Universal Images Group via Getty Images | Grist Many chefs are asking what a future without an over-reliance on gas will mean for culinary traditions like wok cooking This story was originally published by Grist. The first thing you notice walking up to a dai pai dong, one of Hong Kong’s signature open-air street food stalls, is the smoke.

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Squirrel Systems

MAY 23, 2024

In the highly competitive hospitality industry, hotels strive to provide exceptional experiences that set them apart from their competitors. One crucial element that significantly enhances a guest’s stay is the quality of food and beverage service. Hotel restaurants not only offer convenience but also serve as an extension of the hotel’s brand, contributing to the overall guest experience.

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Advertiser: Paycor

What type of worker is most engaged—hybrid, remote, or onsite? What are the drivers of effective leadership? What does the C-suite think HR is most responsible for? And why is a wave of HR resignations more likely in the next 12 months? Get our annual survey report to find out: The #1 challenge of recruiting & hiring Why remote teams are struggling What are the drivers of effective (and ineffective) leadership And lots more!

2025

Revel Systems

MAY 2, 2024

Meet Emerging Enterprise Account Executive Lynne DeVall Get to know some of the best and brightest at Revel Systems® in our recurring “People POS” question-and-answer series. Our previous spotlight featured Josh Starkey , a professional services consultant who travels the U.S. helping our clients implement Revel’s platform.

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Restaurant Business

MAY 30, 2024

The social media platform demonstrated its power in more ways than one this week, giving unexpected publicity to Cava's "love button" while putting Chipotle on the defensive.

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Modern Restaurant Management

MAY 1, 2024

Restaurants are complex businesses with many moving parts. Yet all of these parts must work together in harmony for the customer to leave the restaurant feeling satisfied, with their only hunger being to return for another visit. Unfortunately, the restaurant industry is notoriously known for being cliquish, and these cliques may not be as innocent and harmless as they may seem.

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Communication Operations Leadership Employee Relations 193

The Salt

MAY 4, 2024

Cargill says that, out "of an abundance of caution," it is recalling several of its ground beef products produced in late April and sold at Walmart locations across the eastern U.S.

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Advertiser: Paycor

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

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EATER

MAY 29, 2024

Cooking up a storm at the Nine Emperor Gods Festival in Satun, Thailand. The governments of Thailand and Malaysia proudly promote national cuisines, but people along the border cook dishes that elude tidy patriotism, part of a larger struggle to maintain their identities If national borders were decided by dietary preferences, a line might run north to south along the Sankalakhiri and Titiwangsa mountains.

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SpotOn

MAY 10, 2024

It was 2020, the height of the COVID-19 pandemic. A former teacher, Grace Nash, had lost her new job in IT, was dealing with the loss of loved ones, and was recovering from surgery after two car accidents had left her with severe neck pain. Most days were spent crying in pain on the couch, questioning life, and… watching Cake Boss. “I was in a really dark place,” Grace recalls.

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Modern Restaurant Management

MAY 27, 2024

Summer is prime hiring time for restaurants. However, according to recent data , the “quit rate” in the US accommodation and food services is the highest among sectors and is outpacing the overall quit rate by more than 70 percent. What can restaurant operators do to attract and retain talent for the busy season ahead? Modern Restaurant Management (MRM) magazine reached out to Jennifer Mathew, senior manager of talent acquisition and strategy on the role technology plays in hiring an

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Modern Restaurant Management

MAY 8, 2024

Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. More than half (55 percent) of global consumers say automated food preparation is unacceptable for both quick service and table service restaurants, while nearly half (49 percent) say they’re likely to order food through an artificial intelligence tool, such as a chatbot or drive-

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Full Course Foundation is dedicated to nurturing excellence in restaurant leadership. Our Navigator program offers a wide range of resources tailored for professional growth. From high-quality training to personalized coaching, Navigator equips restaurant leaders with the tools they need to thrive in their careers. Unlock your potential with three months FREE access to Navigator by Full Course!

Leadership

Modern Restaurant Management

MAY 15, 2024

Sixty one percent of diners would leave a drive-thru line with five or more cars in front of them, according to a survey on QSR ordering preferences from Xenial. Long lines do not have to scare customers away, however: 91 percent of diners who say they would skip or leave the line if there were too many cars also say they would be more likely to stay if they previously experienced speedy drive-thru service at the same restaurant.

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Modern Restaurant Management

MAY 22, 2024

The restaurant industry has dominated both the financial and front pages of late as Roark completed its acquisition of Subway and Red Lobster filed for bankruptcy. "This transaction reflects Subway's long-term growth potential, and the substantial value of our brand and our franchisees around the world," said John Chidsey, CEO of Subway, adding that there are no anticipated changes to the company's leadership team, strategic focus or operating plans.

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Modern Restaurant Management

MAY 10, 2024

There is an opportunity for QSRs to attract new customers by integrating bold, exotic flavors and ethnic cuisines into LTOs and menus. Eighty three percent of Gen Z is excited for new food and beverage trends with 25 percent expecting to dine out more this year, according to a recent Datassential report. This is coupled with the global ethnic food market projected to grow by approximately eight percent from 2023 to 2023.

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Modern Restaurant Management

MAY 1, 2024

Restaurant brands need to pay attention to evolving media consumptions in order to better engage with potential customers, according to results of a year-long study conducted by Digital Turbine in collaboration with Qrious Insight. While 91 percent of people use social media, the report finds that, among QSR brand consumers, nearly four in ten social users actually spend more time playing mobile games than they do on social media.

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Social Media Mobile Ordering Advertising Website Management 177

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

Modern Restaurant Management

MAY 13, 2024

Tastes and preferences constantly change as trends come and go, keeping the restaurant industry on its toes. But two non-negotiables have remained strong for diners: convenience and loyalty. With digital and frictionless experiences at the forefront, diners are seeking their favorite restaurants in new, more affordable ways. The NCR Voyix 2024 Digital Commerce Index revealed nearly half (48 percent) of consumers dine out less than they used to because inflation is top of the menu.

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Modern Restaurant Management

MAY 14, 2024

Denver-based chef Justin Cucci has long been a champion for sustainability at his farm-to table eateries. To date, he has opened six restaurants and venues, turning a former mortuary, gas station and brothel all into restaurants with globally inspired locally sourced menus. Cucci also wanted to create a sustainable culture for his employees and implemented a self-funded 100-percent employee stock ownership plan (ESOP) so his 325-plus Edible Beats employees will now share in the long-term financi

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Modern Restaurant Management

MAY 16, 2024

On average, restaurant SEO campaigns can see a 500 percent ROI after three years , so there’s massive potential for you to use SEO to grow your restaurant. This article will walk you through a weekly restaurant SEO checklist that you can follow to improve sales in three months. From there, you can grow more if you continue to work on this stuff. 1.

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Modern Restaurant Management

MAY 23, 2024

The past few years have been difficult for restaurants across the country as they have found themselves struggling to adjust to a new normal. Among the many pressures are rapidly rising credit card processing fees. Despite a recent settlement where the two largest card brands agreed to a modest cap of interchange fees for five years, processing fees show no signs of decreasing.

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Point of Sale Restaurant Law Customer Service POS 189

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Loyalty Program

Modern Restaurant Management

MAY 31, 2024

Union Square Hospitality Group Founder Danny Meyer returned to his alma mater Trinity College-Hartford to deliver their 198th commencement speech. In the address, Meyer said the most important question he asks himself every day is: “What could possibly go right?

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Modern Restaurant Management

MAY 17, 2024

According to Culinary Hospitality Outreach Wellness, 63 percent of hospitality workers suffer from depression, 84 percent feel stress from their jobs and 65 percent report using substances at work. May is Mental Health Month – and it’s clear that millions of restaurant workers need help. Society Insurance, which provides coverage to the hospitality industry, wants to share resources restaurants should be leveraging and implementing, such as creating an Employee Assistance Program as

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Employee Relations Insurance Healthcare Restaurant Law 177

Restaurant Business

MAY 20, 2024

Flynn Group LP has acquired Wendy's restaurants in New Zealand. The largest franchise operator in the world, Flynn already owns rights to develop the burger brand in Australia.

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Restaurant Business

MAY 7, 2024

When lower-income diners are feeling budget strain, the fast-casual Portillo's feels it most in the drive-thru. To address that, the restaurant chain is working to get orders through car windows faster.

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How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.

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