Modern Restaurant Management
FEBRUARY 21, 2024
A new study challenging the long-standing mantra “the customer is always right" determined that to better support employee mental health, restaurant operators should have clear policies stating that customers' uncivil behavior will not be tolerated. “For decades, a customer could be uncivil, angry, yelling or just plain wrong, and employees were expected to deal with it because it was just part of the business.
Modern Restaurant Management
FEBRUARY 14, 2024
Charging guests for booking a reservation that they don’t show up for is becoming more popular. Ten years ago, this was a practice in the big cities like New York, Chicago, and Los Angeles. When this practice began, I must be honest I told my customers not to do this charge because it could cost them clients. When restaurants began charging guests the three-percent credit card fee, I was against that as well.
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Lavu
FEBRUARY 14, 2024
Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. At the forefront of this achievement is the POS software, a pivotal technology that has transformed how bars operate. A state-of-the-art restaurant POS System, specifically tailored for bars and restaurants, streamlines transactions, inventory management, and customer service, ens
Sante
FEBRUARY 22, 2024
Plan better - Train harder The post BUILDING A RESTAURANT FOOD AND WINE CULTURE appeared first on Santé Magazine.
Advertiser: Paycor
Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!
Modern Restaurant Management
FEBRUARY 8, 2024
Most restaurant owners work hard to make sure their restaurant is a clean environment that provides a hygienic experience for customers and workers. A clean restaurant improves the overall dining experience and more importantly, prevents people from getting sick while eating your food. Restaurant staffers clean the front and back of the house every night before closing and tidy up before opening every day.
EATER
FEBRUARY 27, 2024
Getty Images Probably not, but Wendy’s thinks so Have you ever been eating a cheeseburger and fries, procured from a drive-thru, and wondered “Wow, I wish I could pay even more for this incredibly mediocre lunch?” If so, you’re in luck! Fast food chain Wendy’s has announced plans to test “dynamic pricing” at its locations across the country, beginning in 2025.
Restaurateur Connection brings together the best content for restaurateur professionals from the widest variety of industry thought leaders.
Crunchtime
FEBRUARY 13, 2024
Staying innovative in the highly competitive restaurant space requires a combination of strategic thinking, technological savvy, and a commitment to fostering a culture of innovation and excellence. To drive positive change and growth operators must embrace creativity, efficiency, and adaptability.
Goliath Consulting
FEBRUARY 29, 2024
In the dynamic world of culinary innovation, 2024 marks a pivotal year where technology intertwines with the art of dining. From streamlining operations to enhancing customer experiences, a plethora of cutting-edge technologies are reshaping the restaurant landscape like never before. Smart Menus and Personalized Dining Experiences Leading the charge are platforms like Popmenu, revolutionizing how diners interact with menus.
Restaurant Business
FEBRUARY 20, 2024
The chef-led initiative underscores climate impact on independent restaurants based on research from José Andrés’ Global Food Institute at The George Washington University.
Sante
FEBRUARY 27, 2024
?? Exciting news! We are thrilled to announce the 2024 Santé Wine & Spirits International Awards! This year, our esteemed Continue Reading The post Announcing the 2024 Santé Wine & Spirits International Awards appeared first on Santé Magazine.
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
EATER
FEBRUARY 26, 2024
The 40-year-old fondue chain certainly has nostalgic vibes, but an effort to revamp the brand aims to bring the Melting Pot into the future. If you have been to the Melting Pot before, it was likely on a date. Maybe it was a first date, where dipping bread cubes and apple chunks into a pot of burbling cheese, cooked right at your table, offered a welcome distraction from the awkwardness of getting to know a new person.
Modern Restaurant Management
FEBRUARY 5, 2024
In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9). The data revealed an overwhelming 72 percent of diners plan on ordering pizza this year on either The Big Game, National Pizza Day, or both.
Crunchtime
FEBRUARY 23, 2024
In this article, a seasoned restaurant industry veteran with over three decades of experience, recalls the process of moving back-of-house operations from spreadsheets, to an automated platform. Learn about the struggles that ensued and the important lessons learned.
The Salt
FEBRUARY 6, 2024
The plant gets its color — and a boost in antioxidants — from genes from an edible flower. It's the first time a genetically modified crop is marketed directly to gardeners to raise at home.
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Restaurant Business
FEBRUARY 29, 2024
CEO John Chidsey told operators this week that they should remodel their locations or get out of the system. And he told franchisees who have remodeled to put some pressure on those who haven’t.
Sante
FEBRUARY 29, 2024
You can experience it yourself this June - reserve your spot now. The post The Rich and Absorbing History of Bulgaria appeared first on Santé Magazine.
EATER
FEBRUARY 14, 2024
A dessert tray on the Feud set. | Tamara Reynolds On “Feud: Capote vs. The Swans,” being seen lunching is everything. We spoke to food stylist Tamara Reynolds about creating the restaurant — and meals — at the center of that world. There is a reason Truman Capote titled his thinly veiled exposé of New York City’s society women and their secrets “ La Côte Basque.
Modern Restaurant Management
FEBRUARY 16, 2024
Food Safety Specialist Francine L. Shaw sat down with Morten Larsen, CEO & Founder of EcoloxTech to discuss the use of Hypochlorous acid (HOCl) in restaurants and food service. Why is it so important for restaurants and other food businesses to be aware of – and use – HOCI as a disinfectant and sanitizer? Well, as you know, restaurants and other food brands must prioritize food safety every day, with every shift.
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Running a profitable restaurant requires more than great food and service. Our guide breaks down five actionable strategies to help you control costs and maximize profitability. Learn how to track and reduce food waste, optimize labor costs with smart scheduling, make data-driven decisions with regular P&L reviews, and manage fixed and variable costs efficiently.
Crunchtime
FEBRUARY 27, 2024
Chances are, you’ve probably heard of brands like Chipotle, Domino’s, Dunkin’, Five Guys, and P.F. Chang’s. But what you may not know, is that behind the scenes, those brands, and 500+ more , run their operations on Crunchtime. From inventory and labor to learning and operations execution, our products support the unique needs of the foodservice industry.
The Salt
FEBRUARY 18, 2024
Journal of Allergy and Clinical Immunology in 2021.'/> Xolair is considered the first medication approved by the FDA that can help protect against severe allergic reactions brought on by accidental exposure to certain foods.
Restaurant Business
FEBRUARY 14, 2024
As the brand focuses more on value, a group of operators wants the chain to emphasize value-engineered items, like the old Snack Wraps. And they say many of the company's moves have increased franchisees' costs.
Sante
FEBRUARY 16, 2024
Now is the time to completely explore that country's rich diversity of wines. The post Double Dozen – Now That’s Italian appeared first on Santé Magazine.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
EATER
FEBRUARY 8, 2024
The burrito. | Photo: Jaya Saxena/Eater; photoillustration: Lille Allen/Eater I was looking for comfort. Could comfort food really provide it? My spouse said they knew something was wrong. At first I didn’t think I was doing anything differently — I was eating string cheese on the couch as they got ready for band practice, looking at my laptop, not saying anything.
Margin Edge
FEBRUARY 8, 2024
January 2024 sales for DMV restaurants are in! On a seven-day moving average, Fast Casual ended January at +2% higher than in January 2023, and Full Service ended net even with last year's numbers.
Crunchtime
FEBRUARY 20, 2024
What’s the value of all the store-level work—tasks, audits, SOPs, and more—happening in each restaurant every day? All of the work done across every store is an opportunity to drive a great customer experience and impression about your brand. This is operations execution—ensuring that every task completed by every employee is done correctly and on time across every location to keep the business moving and growing.
The Salt
FEBRUARY 3, 2024
In Boulder, Colo., the county is investing in sustainable farming and helping people buy local produce. It's been called "a triple win" – for customers, farmers and the economy.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
Restaurant Business
FEBRUARY 21, 2024
The Bottom Line: But where that action should take place is the question. Many operators believe the brand should be a testing ground for McDonald's own beverage program.
Sante
FEBRUARY 6, 2024
Forget the weather outside. Just twist the cap or pull the cork on these wines. The post Double Dozen – all Seasons appeared first on Santé Magazine.
EATER
FEBRUARY 21, 2024
Sweden’s candy culture is vast, with Saturdays designated for lördagsgodis, or “Saturday sweets.” | Getty Images/Johner RF Thanks to newfound TikTok popularity, candy sellers are finding themselves swamped with online orders and long lines Around 10 p.m. on a recent Friday night, the line at BonBon in Manhattan’s Lower East Side was out the door. This isn’t an uncommon sight in the neighborhood — the queue for Double Chicken Please was visible across the street — but BonBon isn’t an acclaimed co
Margin Edge
FEBRUARY 15, 2024
MarginEdge | We took data from thousands of restaurants across the country and compiled a report to show sales trends for the month of January 2024.
Advertiser: Paycor
HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.
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