Modern Restaurant Management

JUNE 3, 2024

I’m an avid thrifter. I’ve visited almost every thrift store in my town — more than once. At checkout, I’m often handed a punch card alongside my receipt. We’re all familiar with punch cards; spend $100, get $10 free! But we’re also all familiar with the concept of forgetfulness. By the time I’ve purchased enough to get me to the $100 threshold (which for me, doesn’t take long), the long-forgotten punch card has already made its way to a trash can

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Culinary Cues

JUNE 23, 2024

There are kitchens and there are kitchens. Painting the environment that surrounds cooking with the same brush is unfair and quite inaccurate; yet many do. Those operations that resemble the caldrons of hell filled with arrogance, bullying, unprofessional behavior, and a lack of respect for people, product, and process is the same as categorizing musicians, athletes, business leaders, and politicians under a unified profile.

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Uniforms Front of House Back of House Food Supply 448

ChowNow

JUNE 5, 2024

In today’s digital age, online reviews are the modern-day word-of-mouth, and hungry diners often turn to Google restaurant reviews to find their next meal. Since 98% of consumers read reviews to help inform their decisions , it’s crucial for restaurants to encourage satisfied customers to provide feedback and manage their online reputation effectively.

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Email Marketing Social Media Website Management Online Ordering 394

The Restaurant Group

JUNE 5, 2024

Mastering the Startup: Essential Tips for Opening a New Restaurant Nearly 53,800 restaurants opened their doors last year. While the industry has proven its resilience and remains in demand throughout the year, not all establishments are sustainable over the long haul. What’s one of the most important aspects that can influence long-term success? Implementing a good start-up plan.

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License Food Truck Fine Dining Fast Casual 155

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

Wasserstrom

JUNE 6, 2024

Unlike picking out furniture for your home kitchen, selecting commercial shelving for your restaurant’s back of house (BoH) is a surprisingly complex task. Foodservice demands a specialized approach to storage, and we are here to help you make the best selection to meet the needs of your professional kitchen. This shelving guide breaks down the […] The post A Commercial Shelving Buying Guide for Your Restaurant’s Back of House appeared first on The Official Wasserstrom Blog.

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EATER

JUNE 27, 2024

In May, the Big Queer Food Fest took place in Boston. | Big Queer Food Fest The founders of the Big Queer Food Fest have plans for 2025. In the meantime, they’re finding out just how big the queer food community is. Being of the generation raised by Food Network, Top Chef , and Anthony Bourdain, I developed certain ideas of what a chef looked like. A chef could be bawdy and brash or obsessed with science.

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Food Events 2025 Influencer 293

SpotOn

JUNE 18, 2024

It all starts with a cheeseburger. It's a double, with extra caramelized onions, avocado, sub cheddar for Swiss. No mayo, hold the tomatoes. The server just onboarded last week and didn't know which is a modifier versus an add-on versus something he'll have to run by the kitchen staff first.  The rest of the table is patiently waiting their turn, but the special burger is taking up so much of my time, so I just need to get their orders as quickly as possible and move on to my

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POS Customer Experience Customer Service Take-out 98

Sculpture Hospitality

JUNE 18, 2024

So, you're in the restaurant biz, slinging delicious dishes and mixing up killer cocktails. But conquering taste buds isn’t enough. You're a business after all, and increasing profitability and beating the competition is critical.

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Management Management 158

Crunchtime

JUNE 4, 2024

Few QSR brands, let alone ones with nearly 900 locations open 24/7, 364 days a year, can serve burgers that are made-to-order when ordered, using 100% pure, never-frozen beef in each store, every day.

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Culinary Cues

JUNE 3, 2024

How eager are you to reach that position of chef? Are you hungry enough to do what you need to do, to build a plan and stick with it? Are you serious about cooking, creating, coaching a team, and contributing to the success of a business? If the answers are, YES, then sit down – let’s talk. First and foremost, if you did answer yes then I am confident you will reach that goal of chef.

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Uniforms Coaching Point of Sale Small Business 434

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

EATER

JUNE 28, 2024

Anchor Steam | Photo by Justin Sullivan/Getty Images Union members want to get back to work at the storied San Francisco brewery, but they have yet to hear from the brewery’s new owner Patrick Costello didn’t know Anchor Brewing Company had been bought until his phone started buzzing with questions from friends. Like the rest of Anchor Steam’s unionized workforce, Costello had lost his job in August 2023, when Sapporo USA, which had purchased the San Francisco brewery in 2017, announced plans to

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Brewery Back of House Consumer Goods Food Safety 353

Modern Restaurant Management

JUNE 12, 2024

Have you completed a small business checkup at your restaurant lately? If not, you might be overlooking ways to improve your eatery’s financial health and learn to thrive in this challenging economic climate. Full tables, employees earning solid tips, shifts being fully staffed and the restaurant having the ability to source quality provisions at reasonable prices and dependable delivery times, are among the signs the business is thriving, according to Ben Johnston, COO of Kapitus.

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Cash Management Equipment Small Business Magazine 493

Restaurant Business

JUNE 3, 2024

In an increasingly complex and expensive labor market, automated coffee solutions can significantly enhance margins for coffee operators. For most Americans, coffee is a part of their life. In fact, according to the National Coffee Association’s NCDT Spring 2024 report, 67% of Americans have consumed a coffee in the last day. These are the highest numbers recorded in recent years.

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Supplies Beverage 2024 Customer Experience 271

ChowNow

JUNE 27, 2024

Running a restaurant and operating a business are two sides of the hospitality coin: the former keeps food hitting tables and the latter makes sure you can do it again tomorrow. It’s always been a challenge to do both well, but recent increases in labor and food costs have intensified these challenges. With inflation rising and the job market becoming more competitive, finding and retaining talent while managing costs is a top priority for restaurateurs.

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Webinar Point of Sale Restaurant Law Equipment 221

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

2025

7 Shifts

JUNE 13, 2024

We’ve got some exciting news to share. Our annual restaurant industry report is here, and it’s all about employees. Aptly named “What Restaurant Employees Want,” this report is built from the insights of more than 1,500 active restaurant employees and uncovers what truly matters to them in their work environment. Every year, we see the same challenges crop up for restaurant operators : hiring and retaining top talent.

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Cash Management Leadership Training Management 221

Culinary Cues

JUNE 9, 2024

Is our profession becoming a victim of circumstances? There is a deeper price to pay when looming issues like the labor shortage, rising costs of operation, an eroding passion for careers in the kitchen, and diminishing profits haunt our everyday operations. Of course, all these issues make it more difficult for restaurants to survive, but even deeper than that it pushes the restaurant experience into the category of commodity.

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EATER

JUNE 21, 2024

Kamameshi at Goya. | Tati Frison In the world’s largest Japanese diaspora community, ambitious Nikkei restaurants are building on Japanese traditions and Brazilian gastronomy to impress customers of all backgrounds Kasato Maru is a familiar name at many of São Paulo’s Japanese restaurants. It commonly shows up on menus, referring to an assortment of sushi and sashimi.

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Modern Restaurant Management

JUNE 5, 2024

The Green Orchid , a garden-to-table, fully solar-powered restaurant recently opened in Sarasota's Marie Selby Botanical Gardens, expects soon to be the world’s first net-positive energy restaurant, generating more energy than it consumes. Designed by Overland Partners and operated by Michaels On East, the eatery's seasonally inspired menu features produce from The Drs.

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Certification Sustainability Design Seasonal Menu 474

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

2025

Restaurant Business

JUNE 20, 2024

In the streaming age, it’s not uncommon for many consumers to watch shows and events together—sharing access to a streaming platform with friends and family is nothing new. However, when a business owner shares access to that same streaming in their establishment, it can have big ramifications that some operators may not be aware of. Live sports streaming is a popular offering in many bars and restaurants, and the temptation for operators to simply log in using a personal account can be big—it’s

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Sports Restaurant Law Fine Dining Social Media 253

Goliath Consulting

JUNE 27, 2024

As the newest generation to enter the workforce, Generation Z (those born between 1997 and 2012) brings unique characteristics, values, and expectations. Understanding how to effectively manage and engage Gen Z employees is crucial for restaurant owners and managers looking to maintain a motivated and productive team. Here are some key strategies to consider: 1.

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Management Management 2012 Website Management 221

ChowNow

JUNE 18, 2024

Your restaurant revenue is directly effected by your digital presence. Eighty-five percent of customers will visit your website before deciding to dine in or order out, and the most important factor in their decision is your menu. When your guests order online, they principally interact with your menu, effectively making it your salesperson. Because of this, effective menu planning is critical.

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Menu Seasonal Menu Online Ordering Dietary Restrictions 370

Culinary Cues

JUNE 29, 2024

Memorable food, exceptional experiences, a perfect evening…these are the types of reviews that every chef hopes for and every restaurant strives for. Is it possible to set the stage for these reactions? What would it take for guests to rave about dining in your restaurant? The chef invests time in building a signature menu, testing recipes, establishing plate presentations, and making sure the best ingredients are within the teams reach.

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Customer Experience Dine-in Back of House Customer Service 345

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Small Business

EATER

JUNE 4, 2024

Photo Illustration by Marcello Bevilacqua; see below for full credits Paris restaurants traditionally hew to a set of strict, sometimes unspoken rules, which can be hard for visitors to learn — unless they’ve got this simple guide to the ins and outs of dining etiquette From childhood, the French are raised to appreciate the art of dining, and the many rituals that accompany it — even public school lunches include a cheese course.

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Modern Restaurant Management

JUNE 12, 2024

Restaurants will focus on creating story-driven dining experiences, harnessing technology and local partnerships to deepen emotional engagement with guests, according to the "2024 State of the Industry: Future of In-Restaurant Dining" report by Incisiv in collaboration with Toshiba Global Commerce Solutions. The report, which surveyed 127 restaurant executives across the U.S. and Canada, found that technology such as interactive digital menus, in-restaurant mobile apps, and augmented rea

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Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

Restaurant Business

JUNE 5, 2024

Staying on top in today’s crowded, dynamic beverage industry requires a fresh approach from even the most well-established brands. While the growth opportunity in the bubble tea market is significant – Forbes Business Insights projects that the global bubble tea market will grow from $2.46 billion in 2023 to a predicted $4.78 billion in 2032 – with increased opportunity comes increased competition.

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Beverage Marketing 2005 Social Media 274

Sante

JUNE 4, 2024

Interesting wines from the rest of the U.S., along with plentiful pinks. The post The Dozen – All Points appeared first on Santé Magazine.

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Magazine 279

Advertisement

Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.

Cash Management

Modern Restaurant Management

JUNE 24, 2024

Diners should expect to be delighted by modernized comfort food and low-waste menus, according to Unilever Food Solutions’ Future Menus Top North America Trends 2024 report. It also acts as a recipe guide with solutions to industry-wide challenges, from cost-saving initiatives that ease labor shortages to recipes backed by forward-thinking trends.

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Seasonal Menu Social Media 2024 Waste 470

Modern Restaurant Management

JUNE 10, 2024

The restaurant industry is changing fast, moving towards using data to truly understand customer preferences and behaviors. The transition from a traditional service model to a knowledge-powered approach is not just an opportunity; it's a necessity for survival and success in the digital age. The big change in the restaurant business is now about more than just serving food; it's about offering a personalized experience that matches exactly what customers want and expect.

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Customer Experience Point of Sale Customer Service Innovation 443

Modern Restaurant Management

JUNE 26, 2024

The popularity of drive-thru continues as sales are up 30 percent since 2019. But what do customers want from the drive-thru experience and how can QSRs better meet those needs? How will the drive-thru change in the coming years? To learn how brands can improve the drive-thru experience for their guests and their team, Modern Restaurant Management (MRM) magazine reached out to Kevin Jones, VP of QSR and Hospitality at Mood Media, who has a proven record in sales and account management revenue gr

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Seating Mobile Ordering Point of Sale Customer Experience 437

Modern Restaurant Management

JUNE 17, 2024

“While Gen Z doesn’t have a ton of disposable income, this generation is more likely to spend the extra money they do have on experiences, like visiting restaurants, than other generations.” Those words from Katherine Pendrill, Senior Manager, Content Marketing at TouchBistro, should be quite telling for restaurant operators as they point out the opportunity that exists to reach a valuable audience.

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Operations Loyalty Program Mobile Ordering Consumer Goods 473

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership