June, 2024

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The Revolution of Loyalty: The Punch Card Goes Digital

Modern Restaurant Management

I’m an avid thrifter. I’ve visited almost every thrift store in my town — more than once. At checkout, I’m often handed a punch card alongside my receipt. We’re all familiar with punch cards; spend $100, get $10 free! But we’re also all familiar with the concept of forgetfulness. By the time I’ve purchased enough to get me to the $100 threshold (which for me, doesn’t take long), the long-forgotten punch card has already made its way to a trash can

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STEPPING INTO PROFESSIONALISM

Culinary Cues

There are kitchens and there are kitchens. Painting the environment that surrounds cooking with the same brush is unfair and quite inaccurate; yet many do. Those operations that resemble the caldrons of hell filled with arrogance, bullying, unprofessional behavior, and a lack of respect for people, product, and process is the same as categorizing musicians, athletes, business leaders, and politicians under a unified profile.

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How to Master Google Restaurant Reviews

ChowNow

In today’s digital age, online reviews are the modern-day word-of-mouth, and hungry diners often turn to Google restaurant reviews to find their next meal. Since 98% of consumers read reviews to help inform their decisions , it’s crucial for restaurants to encourage satisfied customers to provide feedback and manage their online reputation effectively.

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Restaurant Startup Ideas

The Restaurant Group

Mastering the Startup: Essential Tips for Opening a New Restaurant Nearly 53,800 restaurants opened their doors last year. While the industry has proven its resilience and remains in demand throughout the year, not all establishments are sustainable over the long haul. What’s one of the most important aspects that can influence long-term success? Implementing a good start-up plan.

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HR in 2025: Insights & Predictions

What type of worker is most engaged—hybrid, remote, or onsite? What are the drivers of effective leadership? What does the C-suite think HR is most responsible for? And why is a wave of HR resignations more likely in the next 12 months? Get our annual survey report to find out: The #1 challenge of recruiting & hiring Why remote teams are struggling What are the drivers of effective (and ineffective) leadership And lots more!

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A Commercial Shelving Buying Guide for Your Restaurant’s Back of House

Wasserstrom

Unlike picking out furniture for your home kitchen, selecting commercial shelving for your restaurant’s back of house (BoH) is a surprisingly complex task. Foodservice demands a specialized approach to storage, and we are here to help you make the best selection to meet the needs of your professional kitchen. This shelving guide breaks down the […] The post A Commercial Shelving Buying Guide for Your Restaurant’s Back of House appeared first on The Official Wasserstrom Blog.

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How the Big Queer Food Fest Was Built

EATER

In May, the Big Queer Food Fest took place in Boston. | Big Queer Food Fest The founders of the Big Queer Food Fest have plans for 2025. In the meantime, they’re finding out just how big the queer food community is. Being of the generation raised by Food Network, Top Chef , and Anthony Bourdain, I developed certain ideas of what a chef looked like. A chef could be bawdy and brash or obsessed with science.

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The Server’s Guide to the Handheld POS

SpotOn

It all starts with a cheeseburger. It's a double, with extra caramelized onions, avocado, sub cheddar for Swiss. No mayo, hold the tomatoes. The server just onboarded last week and didn't know which is a modifier versus an add-on versus something he'll have to run by the kitchen staff first.  The rest of the table is patiently waiting their turn, but the special burger is taking up so much of my time, so I just need to get their orders as quickly as possible and move on to my

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Benchmarking Restaurants: 9 Essential Metrics to Measure

Sculpture Hospitality

So, you're in the restaurant biz, slinging delicious dishes and mixing up killer cocktails. But conquering taste buds isn’t enough. You're a business after all, and increasing profitability and beating the competition is critical.

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How Whataburger Scaled Operations in Less Than 3 Months Across 800+ Restaurants with Zenput

Crunchtime

Few QSR brands, let alone ones with nearly 900 locations open 24/7, 364 days a year, can serve burgers that are made-to-order when ordered, using 100% pure, never-frozen beef in each store, every day.

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Enhancing Staff Retention with Restaurant Labor Management and Scheduling Technology

Squirrel Systems

In the competitive landscape of the restaurant industry, staff retention has become a critical challenge. High turnover rates not only disrupt operations but also incur significant costs related to hiring and training new employees. However, technological advancements in restaurant labor management and scheduling are proving to be game-changers in addressing this issue.

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New DOL Final Overtime Rules: Quickstart Guide for Employers

There’s a new overtime salary threshold that will impact employers across the country. If you have an employee making less than $43,888 on July 1 or less than $58,656 on January 1, you’re going to have to start paying overtime. Download Paycor’s guide to learn: Which groups of employees are affected? How should you classify employees? Best ways to mitigate risk.

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Reinventing a Global Beverage Brand: Chatime Evolves in a Fast-Growing Market

Restaurant Business

Staying on top in today’s crowded, dynamic beverage industry requires a fresh approach from even the most well-established brands. While the growth opportunity in the bubble tea market is significant – Forbes Business Insights projects that the global bubble tea market will grow from $2.46 billion in 2023 to a predicted $4.78 billion in 2032 – with increased opportunity comes increased competition.

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Is Your Restaurant Business Thriving?

Modern Restaurant Management

Have you completed a small business checkup at your restaurant lately? If not, you might be overlooking ways to improve your eatery’s financial health and learn to thrive in this challenging economic climate. Full tables, employees earning solid tips, shifts being fully staffed and the restaurant having the ability to source quality provisions at reasonable prices and dependable delivery times, are among the signs the business is thriving, according to Ben Johnston, COO of Kapitus.

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SpotOn Restaurant Operator Survey Highlights the Connection Between Technology and Profitability

SpotOn

Operators plan to increase direct online ordering capabilities in 2024 to take control of takeout profits Tech plays a vital role in increasing earning potential for staff, promoting retention Kiosks provide faster service, resulting in more transactions and higher check averages SAN FRANCISCO, Calif., Monday, June 17, 2024 — Today, SpotOn , the top-rated software and payments partner for restaurants and small businesses, revealed the details of its Restaurant Operator Intelligence Report

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In São Paulo, Nikkei Chefs Are Finally Getting Their Due

EATER

Kamameshi at Goya. | Tati Frison In the world’s largest Japanese diaspora community, ambitious Nikkei restaurants are building on Japanese traditions and Brazilian gastronomy to impress customers of all backgrounds Kasato Maru is a familiar name at many of São Paulo’s Japanese restaurants. It commonly shows up on menus, referring to an assortment of sushi and sashimi.

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Join Full Course Navigator: Your Path to Professional Growth in Restaurant Leadership

Full Course Foundation is dedicated to nurturing excellence in restaurant leadership. Our Navigator program offers a wide range of resources tailored for professional growth. From high-quality training to personalized coaching, Navigator equips restaurant leaders with the tools they need to thrive in their careers. Unlock your potential with three months FREE access to Navigator by Full Course!

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What Is Modern Operations Execution and How Has it Changed the Way Restaurant Teams Work?

Crunchtime

It’s time to take a good, hard look at how multi-location restaurants work today—the time lost, forgotten work, wasted materials, and missed communication—versus the potential of how it could be. Traditional tools and techniques, like laminated checklists, coffee-stained documents, and back-office binders, simply no longer cut it.

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10 Strategies to Combat Rising Food Costs in Your Restaurant

TastyIgniter

Facing rising food costs in your restaurant? Discover ten effective strategies to manage expenses, from daily number reviews and accurate inventory forecasting to creative menu design and staff engagement. Learn how to streamline operations, reduce waste, and maintain profitability in a competitive market.

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Bridging The Gap: Overcoming Labor Costs And Supply With Automation—Without Sacrificing Style

Restaurant Business

In an increasingly complex and expensive labor market, automated coffee solutions can significantly enhance margins for coffee operators. For most Americans, coffee is a part of their life. In fact, according to the National Coffee Association’s NCDT Spring 2024 report, 67% of Americans have consumed a coffee in the last day. These are the highest numbers recorded in recent years.

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What Will We See on Future Menus?

Modern Restaurant Management

Diners should expect to be delighted by modernized comfort food and low-waste menus, according to Unilever Food Solutions’ Future Menus Top North America Trends 2024 report. It also acts as a recipe guide with solutions to industry-wide challenges, from cost-saving initiatives that ease labor shortages to recipes backed by forward-thinking trends.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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6 Kelebihan Beralih ke Pembayaran Tanpa Tunai Menggunakan Sistem POS

Slurp!

Pembayaran Tanpa Tunai atau “Cashless” telah menjadi pilihan Masyarakat pada masa kini dalam pelbagai urusan perniagaan termasuk F&B. Di samping ia memberikan pilihan yang lebih fleksibel untuk pelanggan melakukan transaksi, Penggunaan Pembayaran Tanpa Tunai ini juga lebih efisien berbanding penggunaan tunai kerana tidak perlu membawa wang tunai atau perlu mengeluarkan wang di bank.

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The Complicated Legacy of ‘Super Size Me’

EATER

Morgan Spurlock | FilmMagic, Inc The fuzzy line between the man Morgan Spurlock and his work results in a thorny legacy for the late, disgraced documentarian’s most influential film, Super Size Me , which turned 20 this year There’s an awkward scene toward the beginning of Super Size Me 2: Holy Chicken! — the unheralded sequel to the Oscar-nominated Super Size Me documentary — where Morgan Spurlock calls to inquire about procuring a bank loan to buy his own chicken farm.

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How Landry’s Consolidated Training Across 60+ Concepts to Drive 95%+ Completion Rates

Crunchtime

Landry’s is a worldwide leader in innovative dining, family-friendly entertainment destinations, iconic casinos, and award-winning hospitality destinations. With concepts ranging from Golden Nugget casinos to the NBA’s Houston Rockets, Landry’s represents 60+ brands and operates 600+ dining establishments.

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How to Market Your Restaurant to Health-Conscious Consumers

TastyIgniter

Market your restaurant to health-conscious consumers by understanding their preferences for nutrient-dense, organic, plant-based, and low-calorie options. Use clear and enticing menu descriptions, highlight health benefits, and share appealing visuals. Engage on social media with health tips, influencer collaborations, and challenges. Implement online ordering and partner with health-focused delivery apps.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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A 48-unit Subway franchisee declares bankruptcy

Restaurant Business

River Subs LLC, a large operator out of San Antonio is seeking Chapter 11 debt protection after losing a nearly $3 million judgment in a wrongful death lawsuit.

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Net-Positive Dining at The Green Orchid

Modern Restaurant Management

The Green Orchid , a garden-to-table, fully solar-powered restaurant recently opened in Sarasota's Marie Selby Botanical Gardens, expects soon to be the world’s first net-positive energy restaurant, generating more energy than it consumes. Designed by Overland Partners and operated by Michaels On East, the eatery's seasonally inspired menu features produce from The Drs.

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8 strategies for managing costs across multi-unit restaurants with an RMS

Margin Edge

MarginEdge | 8 ways a restaurant management system can help multi-unit and multi-location restaurants increase margins and profitability.

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The Fish Hot Dog Is a Great Catch

EATER

Photo illustration by Lille Allen Seafood hot dogs have failed to hook diners in the United States. Could that change? A few years ago, on a summer night in Cambridge, Massachusetts, I had a hot dog that surprised me so much I’m thinking about it now. At first, the “ Sea Dog ” from the wine bar Dear Annie made me skeptical. It was plump, yes, but pallid, almost vampiric against its grilled bun.

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How to Design a People-First Benefits Package for Your Unique Team

Benefits are central to any HR strategy. A strong benefits package attracts top talent, boosts engagement, and retains top performers.

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ODE TO A CULINARY GRADUATE

Culinary Cues

To every graduate of a culinary program – the world is now your oyster. You are in control so don’t waste the opportunity to be someone special, to make a difference, to find happiness and fulfillment, and build a future to be proud of. You have invested some time and effort to get where you are, but there is so much more work ahead. You have a foundation to build on and many choices to make as you construct the future.

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10 Ways to Cut High Operating Costs in Your Restaurant

TastyIgniter

Operating costs in your restaurant can make or break your business. From menu optimization to energy efficiency, this comprehensive guide explores 10 effective strategies to slash expenses without compromising quality. Learn how to boost your bottom line while maintaining customer satisfaction.

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New York restaurateur shares cautionary tale of cyber scam

Restaurant Business

A sophisticated attack robbed Gotham Bar & Grill of its payroll and forced the restaurant to shutter temporarily. Owner Bret Csencsitz wants others in the industry to learn from his mistakes.

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Restaurant Insiders Reflect on Issues Addressed in ‘The Bear’

Modern Restaurant Management

While viewers are anticipating the third season premiere of "The Bear" on June 27, the show really hits home for industry insiders as the dark comedy highlghts the daily struggles of operating a restaurant as well as opening one. It's raw and realistic portrayal of the struggles to keep a family-owned restaurant in Chicago up and running, mirror the real-world experiences of many in the industry, particularly in the areas of financial and mental health. "'The Bear' does a

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.