The "Essentials" training for Front of House employees

Core Hospitality

In some sort of wording, these accountability outlines should be located in the front of your training documents as “Overall Objectives” or something thereof… Host The position of hosts are “The Door” and “The Floor” the door is the greeter… Welcoming and warm, their attitude will dictate guests expectations. Your training documents will dig deeper into training expectations but the above is what directly impacts the guest experience.

Are managers managing or are they leading?

Core Hospitality

Check around the site for the free training documents. Does the manager take enough time developing their people Are they rallying the staff pre revenue period with a shift meeting? Creating direction and synergy with the staff. Managing the staff to create the guest experience? Working the floor via the “Manager 500” operations model. Are the managers conducting any one on ones with staff that need it post shift? Are there section seminars scheduled for advance training monthly?

2018 153

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Video: Alcohol Awareness Training

Hospitality Insurance Group

Referenced Documents: Incident Report Form. Video: Alcohol Awareness Training. Responsible Service of Alcohol Policy. Best Practices for Responsible Serving of Alcohol. Alcohol Serving Policy. Why Bars Should Keep Surveillance Footage For Insurance Claims. How To Winterproof Your Workplace.

2018 52

Some Serious Stats

Core Hospitality

Poke around our site, we have lots of free training documents and offer a lot of services to customize to your needs. Check the link below. It is an amazing indicator of just how tough this market continues to get and how much better we all need to operate.

SSAE 18: Why it’s critical in selecting a technology partner

Crunchtime

Ask for their SSAE 18 documentation. How do your technology partners show that you can trust them?

Restaurant Management 101: How to Handle Employee Poaching

Gecko Hospitality

Some aspects that can help you stand out in the crowd: What information or sensitive documents may the company lose control of? Obtain all documents, hand books, blueprints, etc. Hire a lawyer to craft all legal documents. Do not try to craft these documents themselves.

COVID-19 Legislative Actions: What to Know Now

Hot Schedules

New Guidance from the DOL on Administering FFCRA Leaves We strongly suggest that employers read through the entire Questions and Answers document prior to Wednesday, so they have an understanding of how the leaves work. COVID-19 Legislative Actions: What to Know Now.

2022 52

Food Truck Business Plan: The Beginner’s Guide For Success

Sling

In this article, the experts at Sling tell you why a business plan is vital for both new and existing businesses (of all kinds) and give you tips on how to perfect this important document. You will provide more detail in other parts of the document.

Tips for Video Meetings – Setup and Etiquette

Ken Burgin

Share documents beforehand if they’re to be discussed, or drop them into the document sharing section on Zoom or Skype. Video conferences and meetings are becoming a part of daily work life, allowing far-flung staff to share more fully.

Sterling College’s School of the New American Farmstead Launches Four Professional Certificate Programs

iSanté

“Organic” is a documented market trend in both wine and spirits productions, but learning how to manage the full cycle of pesticide-free farming, harvesting, fermentation and distillation requires the mentorship of proven cutting-edge producers.

How to Boost Teamwork in Your Restaurant

Lavu

To combat conflict in your restaurant, it’s important for the roles and responsibilities to be clearly documented. To avoid confusion, each new employee should be referred to this document as part of their onboarding process.

14 Best Free Employee Scheduling Software Tools | 2019

Sling

Like pen and paper, a Word document requires another step to get it into your employee’s hands. And while a Word document is easier to change than pen and paper, it’s still not the most user-friendly tool out there. You create your document online.

2019 72

How are You Managing the New Oregon Fair Work Week Act?

Hot Schedules

Both HotSchedules labor solutions and Clarifi , the first intelligent restaurant operating platform, address the unique scheduling challenges with configurable labor rules, manager alerts to potential compliance violations, shift transaction reporting and continuous electronic documentation.

2018 60

How to Create a Restaurant Budget

The Restaurant Expert

Your budget is a living, breathing document and will be adjusted. A restaurant budget is a document that keeps you headed in the right direction. Are you looking for how to create a restaurant budget, yet you’re having a hard time finding the right resources?

How the Federal Stimulus Package and Other Aid Can Provide Immediate Financial Relief for Your Restaurant Employees

Restaurant365

Restaurant Opportunities Centers United – Financial assistance to documented and undocumented restaurant workers who have lost their jobs during this pandemic. Financial relief for restaurant employees.

Relief Funds Raising Money to Help Restaurant Employees

Hot Schedules

Documentation is required. Relief Funds Raising Money to Help Restaurant Employees. Nonprofit organizations across the country are accepting donations to support restaurant employees impact by Coronavirus (COVID-19). R estaurants across the U.S.

The Federal COVID-19 Relief Package: What it Means for YOUR Restaurant

Restaurant365

If an application is approved, you may need an attorney to help prepare closing documents. You may also download the application and mail the completed form and all documentation to: U.S.

2022 52

The Federal COVID-19 Relief Package: What it Means for YOUR Restaurant

Restaurant365

If an application is approved, you may need an attorney to help prepare closing documents. You may also download the application and mail the completed form and all documentation to: U.S.

2022 52

Event Hosting: What Does your Venue Need?

Lavu

Documentation. With all the details of potentially hosting, it is critical to create documents that make sense, from specific party menus with pricing, to a way to track the customer’s event needs and plans. Event management software (ideally one with a corresponding mobile app) creates a seamless process with features like e-signature documents, secure payment processing, an auto-syncing calendar and more. When it comes to managing a restaurant, it’s not always easy.

Little Known Tax Benefits of Franchising Your Business

MBB Hospitality

Some of the services we offer you include franchise development for new franchise programs, strategic planning for franchise growth as well as help with all the legal documentation involved. We can all use a little help, especially when it comes to pay taxes on our business, right?

New HotSchedules Features Support Oregon’s Fair Work Week Requirements

Hot Schedules

Advance Notice Period – Documenting Schedule Edit Reasons. An additional protection has been added to the Scheduler so that managers can document the reason behind any schedule change during the advanced notice period.

2018 71

Welcome To The Team: 6 Expert Tips For Successful Onboarding

Sling

For other businesses, this step may require extensive time and effort to prepare a workspace, hook up any necessary equipment, and assemble requisite documents for the new arrival. Human resources documents. There are few words as exciting as, “Welcome to the team!”

Upcoming Compliance Labor Laws in Chicago

7 Shifts

An employer subtracts an employee’s hours for a documented, just cause reason. Run labor reports and store records to document your compliance.

Restaurant Inventory Management System

Lavu

It provides a centralized platform when all documentation and other important information is stored. . Other aspects of inventory management system include policies and processes for documentation, labelling, and reporting.

Standard Operating Procedures: What They Are And How To Write Them

Sling

At least once per year, review the SOP documents for each task and meet with your team again to determine if there’s a better, easier, more efficient way to get the job done. In the past, managers stored SOP documents in a filing cabinet within the office proper.

Standard Operating Procedures: What They Are And How To Write Them

Sling

At least once per year, review the SOP documents for each task and meet with your team again to determine if there’s a better, easier, more efficient way to get the job done. In the past, managers stored SOP documents in a filing cabinet within the office proper.

FINDING STAFF FOR YOUR RESTAURANT

Food Business

Take the time to make sure it accurately outlines the job, so you can always return to this document when you next need to hire for this position. If you do, you can hop on your computer, find that document, and write the ad.

2018 130

Singani 63 Successful at Changing the Rules

Bevology

So each time we made a statement that was challenged, we were able to lay before them a documented piece of evidence that not only addressed the specific issue, but all related ones as well. Five years ago I was guiding the launch of a new-to-the-U.S. brand and category, Singani 63.

2020 61

How Cold Brew Captured The Millennial Market

Perfect Daily Grind

References in coffee compendiums and documents from the late 1800s to early 1900s reveal that versions of cold brew were enjoyed everywhere from Cuba to England, where its brewing method made it popular, as refrigeration wasn’t widely available.

Fair Workweek Law: An Overview

7 Shifts

Chances are, they have training, documentation, or resources available to help you adhere to laws.

From 2019 to 2020: Tech-xtualizing the Three Major Challenges Restaurants Face

Modern Restaurant Management

Earlier this year, a Taco Bell franchise owner was ordered to fork over a $250,000 settlement for asking lawful permanent residents to provide unnecessary work authorization documents.

2020 84

The Federal COVID-19 Relief Package: What it Means for YOUR Restaurant

Restaurant365

If an application is approved, you may need an attorney to help prepare closing documents. You may also download the application and mail the completed form and all documentation to: U.S. Late Wednesday night, the Senate approved the heftiest economic rescue bill in modern history, providing $2 trillion to help Americans, hospitals and businesses withstand the consequences of the coronavirus.

2022 40

A Coffee Shop Owner’s Guide to Handling Food & Dairy Allergies

Perfect Daily Grind

Staff should be able to refer back to these documents when in doubt. This document should include details of the supply chain. Everything from almond milk to nut brownies can trigger severe reactions in allergy sufferers.

Team-Building Games: 4 Games Employees Will Actually Enjoy

Sling

During the meeting, read from a very dry, jargon-filled document about sales, marketing, accounting , or another technical topic that may not even apply to this team. At various places within the document, insert simple instructions that the individuals must follow when your reading is over.

How Can Restaurants Reduce Food Spoilage?

360Training

Obviously, you can’t always sift through the dumpster, so instead, start a waste tracking document. Ask employees to document every time they throw away unused food. Food is one of the most substantial expenses in a restaurant.

Corrective Action Plan: What It Is And Implementation Tips

Sling

When you complete the planning process, it’s time to document your solutions. Formal documentation of policies. Do you want to ensure your business meets customer needs and complies with state, federal, and local regulatory requirements? Implement a corrective action plan.

The Risks of Form I-9 for Restaurants

Modern Restaurant Management

Some common Form I-9 mistakes include not ensuring that all items are completed such as date of hire, not completing the form within the three days required, requesting to see a specific document, like a “green card”, or not reviewing the actual documents presented.

Financial and Operational Implications of Moving to Restaurant Delivery/Takeout Only During COVID-19 Outbreak

Restaurant365

Many third-party apps have less-than-intuitive deposit “invoicing” and documentation, so when accounting tries to reconcile sales, there can be large discrepancies.

xtraCHEF’s List of Support Resources for the Restaurant Industry

Xtra Chef

This list is a living document and will be updated as more resources become available. . This article was last updated on March 1 8 , 2020. . At xtraCHEF, empowering restaurant owners and operators is at the core of what we do.

Topics to Cover in a Restaurant Employee Handbook

Lavu

You may decide that the best way to give information is to create a bundle of documents that include health and safety procedures, industry standards, employee forms, and working conditions. A well-developed employee handbook is the foundation for streamlined operations at any restaurant.

Managing Staff Shortages During Seasonal Peak Periods

Perfect Daily Grind

You have to consider the time you’d [need to take] searching for the right employees, the documents you’d need to recruit them and… the training [they’d need] before they start working,” she explains. During seasonal holidays, most coffee shops are inundated with customers.

9 Tips to Help Your Restaurant Through the Coronavirus Pandemic

Restaurant365

Documenting these dips and trends with detailed notes and information will be useful next year when things are back to normal. As a restaurant owner or operator, you’re no doubt feeling the effects of the coronavirus.

How to Craft a Restaurant Employee Handbook that Staff Will Actually Care About (And Read)

ChefHero

Lay it all out and invite your employees to help shape the workplace (this is why it needs to be a living document, but more on that later). Think about the experience of reading and walking through the actual document to make it more useful to employees. .