This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
During onboarding, communicate expectations clearly, such as the number of shifts per week, roles and responsibilities, dress code, and your policy on shift changes or calling out. Documenting all expectations is also recommended. At the same time, create opportunities for feedback.
Tip #5: Document Everything Maintaining comprehensive documentation can protect your business from potential disputes. Work assignments : Document the tasks and how they align with the worker’s status as an independent contractor or employee.
Because here’s the truth: Even when we’re right, if our documentation is weak or our response is unclear, we’re going to lose unemployment claims. A verbal warning doesn’t exist unless it’s documented. Quick Tip: Keep a “Termination Snapshot” document on file for every involuntary separation.
It’s important for food companies across the supply chain – from the farms that grow the food to the restaurants that serve it – to have good communication strategies that will keep the public safe and manage brand reputation both during and after an incident. Before a recall, have a crisis communication plan in place.
Communicate Clearly and Transparently To manage expectations and minimize disputes: Explain the Policy : Outline how tips are collected, distributed, and why the policy exists. Documentation : Keep detailed records of tip distribution to address concerns with transparency. Mediation : Use a neutral party (e.g.,
Communicating Changes : Share changes in team meetings or one-on-ones to make sure everyone understands and has easy access to the updated version. Bonus Tip : Create a simple FAQ document to address common employee questions about coverage options. Bonus Tip : Survey your team about preferred shifts to reduce scheduling conflicts.
Even small restaurant operations should maintain a centralized inventory of all third-party relationships with documentation of security assessments, contracts, and compliance certifications. This documentation is crucial for both regulatory compliance and insurance claims.
By clearly assigning and documenting tasks, you help staff members know what’s expected of them, ultimately leading to smoother operations and less stress during busy shifts. Open communication, recognition for hard work, and team-building activities can improve morale and make the job feel less overwhelming.
Regularly audit your suppliers’ practices and request documentation to confirm that they’re still in compliance. This should outline steps for documenting complaints, investigating potential sources, and communicating the outbreak to health authorities. Instead, document the complaint in detail.
Staff should be trained to keep track of guest consumption, ensure food and water are served alongside alcohol and communicate effectively with fellow team members to ensure responsible service. Monitor Guest Alcohol Consumption : Restaurants should actively monitor guest drinking patterns to prevent over serving.
How operators can reduce risk with better documentation, consistent policies, and stronger training. But when I asked about the documentation, I got a sheepish shrug. Here’s what strong documentation looks like: Date and time of the incident Specific behavior observed Which policy was violated (cite the handbook if you have it!)
It’s also critical to get complete, accurate information from your suppliers, share accurate information across your organization, communicate about the incident to consumers and other key stakeholders, and remove all contaminated products from your restaurant and supply chain. Communication. Compliance.
Gaining trust from today's guests requires a steadfast commitment to safety protocols, and those protocols should be communicated to guests to demonstrate the brand’s commitment to safety. Temperature logs and cleaning checklists serve an important documentation purpose, but they can't detect active contamination in real-time.
All best practices should be documented in a formal safety plan by the restaurant so owners and operators can demonstrate their commitment to building a culture of safety to insurers, as well as have records on hand in case of a possible incident.
” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. All of these policies should be clearly documented, and all employees should be required to read and sign-off on them. Improve Team Communication.
Often the upsell from franchisors and service providers includes seemingly convenient, useful, and “free” extras like employee handbooks, wage and hour policies, and employment forms, but these one-size-fits-all documents are often tailored to federal law and don’t account for changes in California law.
Similarly, if businesses receive an unexpected invoice from a supplier, the best way to ensure its validity is to take a few minutes to call and confirm the document with the business’s trusted and known contact. While GenAI is good enough to make a "believable" receipt, it will never have the right ID number.
Once they saw the additional features for team communication, time off requests, and submitting availability, they knew 7shifts would benefit their business. Speeding up the onboarding process 7shifts handles employee onboarding by sending and storing documents. 7shifts was very easy to get started with.
A carefully crafted Franchise Disclosure Document (FDD) and clear franchise agreements are key to setting expectations and maintaining transparency with your franchise partners. Clear communication during negotiations ensures both parties are aligned and lays the groundwork for a smooth and successful transition.
Communicate Return Criteria. After a plan is approved, communicate directly and often with employees about the primary information relating to their return. During the training, encourage employees to document physically demanding job duties such as heavy lifting to help identify and plan around potential injury risks.
Employee Document Storage & Certification allows you to upload unlimited documents and certifications to your employees’ profiles. With 7shifts’ Employee Onboarding, you can collect, track, and store important employee documents, such as tax forms. Communications. Employee Doc Storage & Certifications.
The FTC Rule largely pertains to franchisors supplying prospective franchisees with a franchise disclosure document – a document from franchisors providing 23 key information points to franchisees regarding need-to-know information about the business. These points include: Initial fees. Trademark rules. Franchisee's obligations.
Whichever way you go, remember that for every new restaurant you open, you'll need to conduct any necessary market research and document your planning process with a business plan and a feasibility study. An open line of communication open between yourself and your managers and employees is the heartbeat of successful restaurant operation.
From logistics to marketing, staff communication to moving the kitchen, reopening a restaurant successfully is all about the details. This clarity also lets you communicate confidently with your team and customers, helping them buy into your vision for your restaurants future. Lower rent? More foot traffic? Transparency builds trust.
Restaurant communication is another major factor that can make or break the productivity and success of your restaurant team. Announcements —A one-way communication channel for managers to update the entire team about an event, give recognition, or share critical information. Whenever there are mistakes, it gets documented.
As an important note, employers seeking an exemption must document that this determination has been made pursuant to the criteria listed. While this document does not need to be sent to the Department of Labor, it must be retained in the employer’s files. Accounting for Unemployment.
Standardized recipes, efficient prep work, and strong communication between back-of-house and front-of-house teams prevent bottlenecks. Improve workplace culture with fair scheduling, competitive pay, and open communication. Use handheld ordering devices to speed up communication between servers and the kitchen.
The best way to mitigate that risk is knowing how to perform recalls effectively through quick action and effective communication – it keeps customers safe, retains brand trust, and protects your restaurant’s bottom line. New Digital and Automated Strategies Can Help.
Gen Z, the target demographic for the restaurant industry, prefers to communicate via text. Create mobile-friendly forms and company documents. For example, if you plan to use a QR code, don’t have the code send the candidate to your usual hiring site to fill out more forms. Guide them to something more uncomplicated.
Restaurant Employee Communications Tools. Even if it’s just a shared cloud document (like Google Docs), a centralized place for your managers to exchange information is vital. Restaurant Employee Communications Tools ?? Here are seven restaurant management tools to make you more productive: Restaurant Task Management Software.
Communicate your hours In the event that you need to close up shop or limit your hours of operation, communicate your status to your customers. Document everything If your physical location has been damaged by wildfires, document everything. Get more information on applying for a SBA disaster loan.
At its base, strengthening your food safety culture requires great communication, ongoing training and reminders, and an incentive-based system to build collaboration instead of a punitive system, which often compels employees to do the minimum. Increase Communication and Distribute Updated Policies Quickly and Efficiently.
Pro tip: Use 7shifts’ Team Communication platform to discuss ideas for improvement with all your staff. Recommended reading: How to communicate tasks to staff Dress code Kitchen safety, cleaning and sanitizing instructions Health guidelines Employee Health Check is a new feature available free for all 7shifts users.
Supplementing or replacing paper menus with portable document format (PDF) digital menus has been a common and easily executed solution. A good digital menu will open your world up to other technology when you’re ready, via adoption and integration with near-field communications (NFC) and touchless payment systems.
Most restaurants still rely on a whiteboard or communication to assign tasks, which can lead to errors and a lack of accountability. (If Using 7shifts team communication tool will allow employees to report incidents to managers discreetly. It makes every little task trackable, transparent—and most importantly—accounted for.)
If each of these is clear, communicated, and lived into, it helps everyone make better decisions more quickly. Standardized Operating Procedures (SOPs) : Are your SOPs documented for training and replication, including recipes, steps of services, BOH processes, etc.?
Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Meanwhile, inconsistent training can lead to misunderstandings, mistakes, and a breakdown in communication among your restaurant staff. Build a stronger, more engaged workforce with 7shifts today!
Entering timesheets into payroll is tedious Restaurant payroll is a stack of endless documents. Improve team communication 72% of employees say team communication is necessary to their satisfaction at work, according to a survey 7shifts ran in 2022.
Essential to calming the storm is communication with your customers. Accordingly, it is important to know your rights, as well as how to properly communicate with employees regarding back to work protocols. Make sure your communications with staff are reassuring. They already know your restaurant and love what you have to offer.
Plus, you can create a document library for your employees with videos, cheat sheets and other training material so it’s always available to employees who need a refresher. Monitor Pandemic Health and Sanitation.
One of the most important messages operators need to communicate to lenders is that you know and understand your customers. By communicating with patrons, you’ll understand what they are feeling and how you may be able to better serve them during the pandemic. Determine your next steps and communicate them well.
Communication with employees and the public including signage alerting everyone to stay home when ill, properly wash hands frequently, wear face coverings and maintain social distancing. Documentation is key here noting training dates, times and attendance. Train Employees to the Written Plan.
What documentation to give out and collect during onboarding. For after-hours questions, tell trainees to communicate with their mentors via your restaurant's team communication tool to help staff maintain a work-life balance. Be thorough in your communication. Be thorough in your communication.
If you forget to lock the document for editing, staff can go in and make changes on their own without asking you. Communication breakdowns. When it comes time to do payroll, it feels like you're gathering endless documents. They come from email responses and over text, making them hard to keep track of. Try 7shifts for Free.
We organize all of the trending information in your field so you don't have to. Join 49,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content