Are managers managing or are they leading?
DECEMBER 23, 2018
Does the manager take enough time developing their people Are they rallying the staff pre revenue period with a shift meeting? Managing the staff to create the guest experience? Working the floor via the “Manager 500” operations model. Are the managers conducting any one on ones with staff that need it post shift? Creating direction and synergy with the staff. Are there section seminars scheduled for advance training monthly?