2019

7 Ways to Creatively Staff Your Restaurant

Embrace the Suck

How has this year treated you and your restaurant? How has your quest to find staff been? If you are like the majority of restaurants, it’s been a big challenge. Here’s the bad news, it’ll probably will not get much better in the coming year. But don’t get all sad about it just yet. There are some innovative and creative ways to get new staff to come to your restaurant.

2019 232

5 Psychological Theories to Boost Restaurant Marketing

Social Hospitality

Want to boost your restaurant marketing? Use psychology. The result? More guests. It’s that simple. We’ll look at some great psychological techniques you can use. Psychological techniques can give your restaurant marketing an effective boost. This helps you get noticed more quickly among competitors. Theories such as The Illusion of Scarcity, Social Proof and Mere Exposure can increase your foot traffic drive profits, and generate essential guest bookings.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

5 Sure-Fire Suggestions - Foodservice at its Finest

Sante

Burger.jpg. Author(s): Jeffrey Spear. Teaser: When was the last time you dined out, experienced remarkable service, incredible food, and left the restaurant feeling buoyed, impressed, delighted, and overwhelmingly satisfied? In this day and age, apart from those establishments employing celebrated chefs such as Thomas Keller, Barbara Lynch, Gary Danko, Dan Barber and Susan Feniger, finding remarkable culinary experiences in a sea of ordinary is difficult.

2019 138

Who’s Best Able to Manage Your Changing Workplace? Your Managers

Modern Restaurant Management

Restaurants manage and deal with change daily – from menu changes to bringing on new employees. There’s also the constant struggle to ensure your labor meets the demands of your guests. And now, it turns out, restaurants – along with businesses across industries – must confront changes in the workplace itself.

2019 141

Reader Survey 2021 Restaurateur Connection

Can you believe we are in 2021? 2020 was a challenging year for restaurant professionals. Here at Restaurateur Connection, we have worked tirelessly to provide guidance and a sense of community for our readers. Restaurateur Connection’s many thought-leaders eased the physical distance between us by sharing their wisdom and empathy. Our goal is that through our site, we helped make 2020 as rewarding as it was challenging. We would love for you to share your experience about how our site has affected your learning, and also your thoughts on how to make it better. The total time to complete the survey is 3-5 minutes. To view the survey, click the “View Now” button.

What's the true cost of employee turnover to the restaurant industry?

7 Shifts

Did you know that the average American switches jobs every 4.2 years ? The average restaurant employee, however, change jobs every 56 days ! It’s a miracle that restaurants remain a significant part of the economy despite this major staffing problem. How does this revolving door affect the restaurant industry? Turnover creates more than just financial repercussions. We’re examining the true cost of employee turnover to the restaurant industry so that you can understand its impact holistically.

2019 93

A RETURN TO KITCHEN WORK ETHIC

Culinary Cues

Say what you will about the craziness of kitchen life, the relentless hours that drive people away from the business, the somewhat unorthodox behavior of some who wear the white jacket and tie on an apron; the stress, heat, humidity, cuts and burns, swollen feet and back cramps; and the anxiety that comes from not knowing what each day or night will bring – it’s still an exciting place to work. A great deal has changed over the past ten years or so, yet many of these conditions remain.

2019 271

More Trending

Third-party or in-house food delivery: pros and cons

Deliverect

In an era of convenience, online ordering systems, self-service kiosks and mobile platforms have become key to give the customers what they crave the most: a fast, personalized and convenient food experience through delivery and/or takeaway. With allegedly 70% of all orders being off-premise by 2020*, restaurants should dig into what their options are when it comes to off-premise dining, in particular delivery.

Managing Staff Shortages During Seasonal Peak Periods

Perfect Daily Grind

During seasonal holidays, most coffee shops are inundated with customers. If you’re a coffee shop owner or manager, it can be one of the most profitable times of the year for this reason. However, it’s also when you’re most likely to experience staff shortages. . This has the potential to be stressful – but it doesn’t need to be. By making the necessary preparations, its impact on your coffee shop and its bottom line will be kept to a minimum.

9 Tips For Hiring First-Class Restaurant Employees

Harver Hospitality

You need the best restaurant employees to provide excellent experience to your guests. How do you find and hire them? Follow these 9 tips! Recruitment Inspiration Hospitality Recruitment

Common Restaurant Tech Terms You Need to Know

Lavu

There are a lot of technical terms and acronyms used in the restaurant industry and it’s hard to remember what they all mean. Particularly when it comes to restaurant management which requires knowledge of both front of house and back of house needs. The terms listed below will help you when you’re researching things you need to run your restaurant. . What is a POS? POS stands for point of sale. Restaurants normally utilize a POS framework to finish a business exchange.

2019 60

Restrictions into Opportunities: How to Make Your Restaurant Succeed

Speaker: Patrick Cottrell and Joe English

The restaurant industry has changed so dramatically in the pandemic era that it's time to redesign your business strategy. This requires us to take a look at our menus, inventory, staff, and even our seating strategy. Whether your state allows outdoor dining, takeout only, or a little bit of both, we're here to help. Join Patrick Cottrell and Joe English from Sculpture Hospitality, and fit your restaurant to thrive in face of pandemic restrictions.

AI in Restaurants; Is It Really Profitable (Here is your Answer)

Bingage

The restaurant industry is large, complicated and growing rapidly. On the other, it’s tough to make the restaurant successful as consumer tastes and restaurant formats are changing rapidly. The Restaurant is a type of business where being a technophobe can not work. It is like letting your competitors moving ahead by you.

2025 40

4 Things to Consider When Choosing Your Restaurant Location

Cheetah

The Importance of Your Restaurant Location There are many things to consider when choosing a restaurant location. For a perfect match, restaurant owners need to undertake serious research. Study your customers’ psychographics, look into the demographics of potential neighborhoods and areas, consider the competition, floor space, lease terms, and more.

2019 78

Everything to Know about Tablet Point of Sale Software

Focus POS

Tablet Point of Sale Software. Traditional point of sale (POS) terminals are a vast improvement over electronic cash registers, offering greater functionality and efficiency. Tablet point of sale software takes that improvement to the next level, giving you the capabilities to enhance the customer experience and streamline your operations.

The 5 Things Food Vendors Don't Want You to Know

Embrace the Suck

Having worked as a consultant for a large foodservice distributor for 4 years, I learned a lot about their business. A lot of stuff they don’t want you to know! My mission is to you the independent restaurant that is trying to thrive and not just survives in today’s ultra-competitive restaurant industry. It’s my duty to give you an edge that can help you run a more profitable business. You have a major food distributor in your market that you are probably buying from.

Webinar Survey 2021 Restaurateur Connection

Can you believe we are in 2021? 2020 has been a challenging year for restaurant professionals. Here at Restaurateur Connection, we have worked tirelessly to provide guidance and a sense of community for our readers. Restaurateur Connection’s many thought-leaders eased the physical distance between us by sharing their wisdom and empathy. Our goal is that through our webinars, we helped make 2020 as rewarding as it was challenging. We would love for you to share your experience about how our webinars have affected your learning, and also your thoughts on how to make it better. The total time to complete the survey is 3-5 minutes. To view the survey, click the “View Now” button.

How to Improve Customer Retention at Your Restaurant

Social Hospitality

It’s vital to keep customers happy and provide a great experience to improve customer retention at your restaurant. Loyal customers stimulate regular revenue and often turn into brand advocates. When they recommend your business to friends and family, you can gain new customers, too. According to Harvard Business School, “increasing customer retention rates by 5% increases profits by 25% to 95%.”

How to Manage Your Restaurant Labor Cost Percentage

7 Shifts

Before restaurants can record a profit, they need to take several expenses into account—inventory, kitchen equipment, building utilities, and of course, labor. As the demand for a higher minimum wage continues to grow on a state and a federal level, restaurant owners and managers are understandably paying more attention to their restaurant’s labor cost percentage.

Back to the Future: Why New Mover Direct Mail Still Outperforms Digital/Social/Email Marketing

Modern Restaurant Management

Direct Mail Marketing has been around just about as long as mailbox service to homes has been. Barring an apocalypse, there will always be direct mail. That doesn’t mean, of course, that you need to use it to get the word out about your restaurant. I may own Our Town America, a national direct mail marketing franchise, specializing in reaching people who have just moved to the community, but I recognize there are other ways to market your business. Boy, do I realize that.

15 Super Helpful How-To Articles for the Restaurant CEO

Aaron Allen & Associates

We’ve worked with executive leadership teams of some of the most successful established and emerging foodservice and hospitality companies around the world, supporting with strategic issues related to growth and expansion, performance optimization, brand strategy, marketing, due diligence, and how to enhance and maintain enterprise value.

10 Operational Challenges Restaurants Should Expect in 2020

Restaurant365

Becoming successful in the restaurant industry is difficult but staying ahead of operational challenges is even harder. To prepare for the new year, restaurant owners, operators, and managers need to start planning now. Here are the top 10 operational challenges restauranteurs should expect in 2020: 1. Finding and training staff. Employees determine the customer service experience in a restaurant.

CHEFS ARE ALL IN AND ALL OUT

Culinary Cues

Working very hard is not unique to foodservice – there are many careers that require extra-human effort, but very few that absolutely require individuals to be “all in”. By “all in” I am referring to total commitment, building your life around the demands of the job, and most significantly to do so while being oblivious to the impact that this commitment has on other aspect of one’s life.

2019 284

Highlights of 2019

Sante

A Rich World of Hospitality, Brought to you by Santé. Emiliano De Laurentiis. 2019 was a stellar year for Santé as we continued to give you industry-relevant content through an expanded syndication network. In 2019 Santé reached over 1.5 million followers with articles and podcasts. We now publish online, via email, on Apple News, Google News, and Restaurateur Connection. We are on every social media platform. Enjoy this highlight of 2019 as we look forward to serving you in 2020.

2019 146

The biggest food delivery pain points and how to solve them

Deliverect

According to a recently published report by the NRA , restaurant sales will grow to $1.2 trillion by 2030 - a growth that's very much driven by off-premise orders. Restaurants - and businesses like groceries, supermarkets and FMC companies - that want a piece of the action have to think about their takeaway, drive-through and/or delivery strategy.

Kitchen Display Systems: How Your Restaurant Can Benefit

Lavu

As a restaurateur, you want to provide your customers with the best dining experience you can. From placing orders to delivering the dishes and processing the bill, each step should be smooth and convenient. Sometimes that means making an investment in the right software, which can help make all of this possible. When it comes to meal ordering and preparation, kitchen display systems (KDS) are replacing the need for handwritten and verbally communicated tickets in restaurants.

2019 95

Keep Diners Coming Back with These 4 Unbeatable Tips

Cheetah

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. But getting new clients and retaining them are two very different things. There are many upsides to having brand-loyal customers. They provide a steady business, act as ambassadors who bring in new people by spreading brand awareness and they help create a family-like atmosphere in your restaurant.

Top 5 Reasons To Attend The Restaurant Success Summit

Embrace the Suck

I have spoken at and attended hundreds of conferences, expos, and seminars. While each one had some great things, none had all three elements for success. The biggest thing lacking was a strategic plan with an accountability structure. So, I decided to create a conference that had all three: education + strategy + accountability. Say hello to The Restaurant Success Summit ™! Why should you attend? Here are the Top 5 Reasons you want to be there! You’re tired of not getting results.

2019 252

Restaurant Storytelling: 5 Tips to Drive Customer Engagement

Social Hospitality

Restaurant storytelling is one of the most powerful tools to drive customer engagement. People are now able to share their stories with a wider audience due to innovations in technology and trends in social media. Customers want to know you and the real story behind why you do what you do. If you’re wondering how to increase your restaurant sales and build brand loyalty, storytelling is key.

[Guide] Restaurant Management Tips & Tactics: 2019 Field Guide

7 Shifts

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. But restaurant management is the glue that holds it all together. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. With so many responsibilities, running a restaurant can be tricky.

2019 95

Famous Dave’s: A Quarter Century of BBQ Evolution

Modern Restaurant Management

Famous Dave's is one restaurant brand that evokes salivation satisfaction. Recently celebrating its 25th anniversary, the Minneapolis-based restaurant franchise was founded on Dave Anderson's passion for BBQ. While the brand has grown to 130 locations in 33 states and three countries and sells 14 million pounds of pork annually, it is constantly evolving.

2019 118

Bar Inventory Programs: Are You Leaving Money on the Table?

Bar and Restaurant Coach

Does your bar or restaurant operation have an inventory program or an ordering program? There are vast differences between the two. Often, people believe they are running an inventory program, or consider both practices one and the same. But, one will get your variance (or loss) down to less than 3%, the other, on average, will keep you between 15 – 20%. How to Make More Money in Your Bar Program. First, let’s drill down to the most likely place you’re losing it.

4 Restaurant Inventory Management Tips and Best Practices

Restaurant365

When most restaurant owners think about how to manage restaurant inventory, they think of food cost control. For restaurant owners, inventory control is closely related to accounting and food cost management. When tightly integrated with both the accounting system and POS system, inventory tracking is a more useful, accurate tool that can be used to lower cost of goods sold (CoGS), minimize food waste, and better allocate ingredients. The nuts and bolts of restaurant inventory management.

SUPPORT SMALL RESTAURANTS EVERYDAY

Culinary Cues

Every year, this weekend is the official time to celebrate small businesses. In preparation for the holiday gift giving season it was somehow decided that it was appropriate to recognize those private businesses within your community by stopping in to say hello, thank them for all that they do, and spend a little money.

The Birthplace of American Spirits

Sante

virginiaspirits-org_orig.jpeg. Author(s): Penny Weiss. Teaser: The origins of American spirits in America featuring a taste of A. Smith Bowman's magical bourbon. It was the year 1620 at the Berkeley Plantation in Charles City, Virginia where colonist George Thorpe is credited with distilling America’s first batch of corn-made whiskey. It was the prelude to corn-made moonshine and bourbon.

2019 152

Does getting into food delivery pay off?

Deliverect

With the whole restaurant industry getting on the delivery bandwagon, you may be feeling the heat and wondering if it’s time to jump on yourself. But is food delivery worth the investment? How much effort does it take? Rest assured: not only does delivery pay off, it’s not all that hard to get into – especially if you work with us! The numbers don’t lie: delivery profits really…deliver! If you have an existing restaurant, the bulk of your overhead is already set.

3 Ways Restaurants Can be Philanthropic

Lavu

Every year, millions of dollars are donated to charities to help fund medical research, provide counseling, operate donation sites, and other philanthropic causes. As the owner or manager of a restaurant, you’re in the unique position to donate something other than a check—you can give back directly to your community through your very own business: food and positive life experience.

2019 97