Embrace the Suck
MARCH 22, 2019
How has this year treated you and your restaurant? How has your quest to find staff been? If you are like the majority of restaurants, it’s been a big challenge. Here’s the bad news, it’ll probably will not get much better in the coming year. But don’t get all sad about it just yet. There are some innovative and creative ways to get new staff to come to your restaurant.
Social Hospitality: Restaurants
OCTOBER 21, 2019
Want to boost your restaurant marketing? Use psychology. The result? More guests. It’s that simple. We’ll look at some great psychological techniques you can use. Psychological techniques can give your restaurant marketing an effective boost. This helps you get noticed more quickly among competitors. Theories such as The Illusion of Scarcity, Social Proof and Mere Exposure can increase your foot traffic drive profits, and generate essential guest bookings.
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Sante
JULY 18, 2019
Burger.jpg. Author(s): Jeffrey Spear. Teaser: When was the last time you dined out, experienced remarkable service, incredible food, and left the restaurant feeling buoyed, impressed, delighted, and overwhelmingly satisfied? In this day and age, apart from those establishments employing celebrated chefs such as Thomas Keller, Barbara Lynch, Gary Danko, Dan Barber and Susan Feniger, finding remarkable culinary experiences in a sea of ordinary is difficult.
Modern Restaurant Management
NOVEMBER 5, 2019
Restaurants manage and deal with change daily – from menu changes to bringing on new employees. There’s also the constant struggle to ensure your labor meets the demands of your guests. And now, it turns out, restaurants – along with businesses across industries – must confront changes in the workplace itself. “While the world’s workplace has been going through extraordinary historical change, the practice of management has fallen behind how people work, live,
Advertiser: Paycor
Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.
7 Shifts
DECEMBER 27, 2019
Did you know that the average American switches jobs every 4.2 years ? The average restaurant employee, however, change jobs every 56 days ! It’s a miracle that restaurants remain a significant part of the economy despite this major staffing problem. How does this revolving door affect the restaurant industry? Turnover creates more than just financial repercussions.
Culinary Cues
OCTOBER 16, 2019
Say what you will about the craziness of kitchen life, the relentless hours that drive people away from the business, the somewhat unorthodox behavior of some who wear the white jacket and tie on an apron; the stress, heat, humidity, cuts and burns, swollen feet and back cramps; and the anxiety that comes from not knowing what each day or night will bring – it’s still an exciting place to work.
Restaurateur Connection brings together the best content for restaurateur professionals from the widest variety of industry thought leaders.
Deliverect
OCTOBER 23, 2019
In an era of convenience, online ordering systems, self-service kiosks and mobile platforms have become key to give the customers what they crave the most: a fast, personalized and convenient food experience through delivery and/or takeaway. With allegedly 70% of all orders being off-premise by 2020*, restaurants should dig into what their options are when it comes to off-premise dining, in particular delivery.
Perfect Daily Grind
DECEMBER 1, 2019
During seasonal holidays, most coffee shops are inundated with customers. If you’re a coffee shop owner or manager, it can be one of the most profitable times of the year for this reason. However, it’s also when you’re most likely to experience staff shortages. . This has the potential to be stressful – but it doesn’t need to be. By making the necessary preparations, its impact on your coffee shop and its bottom line will be kept to a minimum.
Harver Hospitality
APRIL 16, 2019
You need the best restaurant employees to provide excellent experience to your guests. How do you find and hire them? Follow these 9 tips!
Lavu
DECEMBER 6, 2019
There are a lot of technical terms and acronyms used in the restaurant industry and it’s hard to remember what they all mean. Particularly when it comes to restaurant management which requires knowledge of both front of house and back of house needs. The terms listed below will help you when you’re researching things you need to run your restaurant. .
Advertiser: Paycor
Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.
Bingage
SEPTEMBER 26, 2019
The restaurant industry is large, complicated and growing rapidly. On the other, it’s tough to make the restaurant successful as consumer tastes and restaurant formats are changing rapidly. The Restaurant is a type of business where being a technophobe can not work. It is like letting your competitors moving ahead by you. If you are confused regarding Artificial intelligence and looking for a simple guide which can solve your doubts about what is AI in Restaurants and how it uses, welcome
Cheetah
SEPTEMBER 10, 2019
The Importance of Your Restaurant Location There are many things to consider when choosing a restaurant location. For a perfect match, restaurant owners need to undertake serious research. Study your customers’ psychographics, look into the demographics of potential neighborhoods and areas, consider the competition, floor space, lease terms, and more.
Focus POS
OCTOBER 7, 2019
Tablet Point of Sale Software. Traditional point of sale (POS) terminals are a vast improvement over electronic cash registers, offering greater functionality and efficiency. Tablet point of sale software takes that improvement to the next level, giving you the capabilities to enhance the customer experience and streamline your operations. With a smaller, lighter, portable tablet platform, your staff can take orders and process payments from anywhere in your establishment, and they will have at
Embrace the Suck
DECEMBER 25, 2019
Having worked as a consultant for a large foodservice distributor for 4 years, I learned a lot about their business. A lot of stuff they don’t want you to know! My mission is to you the independent restaurant that is trying to thrive and not just survives in today’s ultra-competitive restaurant industry. It’s my duty to give you an edge that can help you run a more profitable business.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Social Hospitality: Restaurants
FEBRUARY 25, 2019
It’s vital to keep customers happy and provide a great experience to improve customer retention at your restaurant. Loyal customers stimulate regular revenue and often turn into brand advocates. When they recommend your business to friends and family, you can gain new customers, too. According to Harvard Business School, “increasing customer retention rates by 5% increases profits by 25% to 95%.” Customer retention is therefore fundamental to your restaurant’s success.
7 Shifts
NOVEMBER 19, 2019
Before restaurants can record a profit, they need to take several expenses into account—inventory, kitchen equipment, building utilities, and of course, labor. As the demand for a higher minimum wage continues to grow on a state and a federal level, restaurant owners and managers are understandably paying more attention to their restaurant’s labor cost percentage.
Modern Restaurant Management
DECEMBER 13, 2019
Direct Mail Marketing has been around just about as long as mailbox service to homes has been. Barring an apocalypse, there will always be direct mail. That doesn’t mean, of course, that you need to use it to get the word out about your restaurant. I may own Our Town America, a national direct mail marketing franchise, specializing in reaching people who have just moved to the community, but I recognize there are other ways to market your business.
Aaron Allen & Associates
AUGUST 23, 2019
We’ve worked with executive leadership teams of some of the most successful established and emerging foodservice and hospitality companies around the world, supporting with strategic issues related to growth and expansion, performance optimization, brand strategy, marketing, due diligence, and how to enhance and maintain enterprise value. Through more than 2,000 senior-level engagements, we’ve consolidated some insights related to the most pressing questions our clients come to us wi
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Restaurant365
NOVEMBER 19, 2019
Becoming successful in the restaurant industry is difficult but staying ahead of operational challenges is even harder. To prepare for the new year, restaurant owners, operators, and managers need to start planning now. Here are the top 10 operational challenges restauranteurs should expect in 2020: 1. Finding and training staff. Employees determine the customer service experience in a restaurant.
Culinary Cues
DECEMBER 1, 2019
Every year, this weekend is the official time to celebrate small businesses. In preparation for the holiday gift giving season it was somehow decided that it was appropriate to recognize those private businesses within your community by stopping in to say hello, thank them for all that they do, and spend a little money. After paying that small bit of tribute it is back to business as usual – spending money with the familiarity of chains, well known and heavily advertised brands, and buy on-line
ChowNow
FEBRUARY 19, 2019
On the surface, third-party marketplace online ordering platforms like Postmates, Grubhub, and Uber Eats may seem like a smart choice for your restaurant. After all, it pays to have online ordering , and these services can offer you a large audience of new customers. If you currently work with one of these delivery middlemen, you may very well have a steady stream of orders lighting up your tablet, announcing yet another customer hungry for your food.
Goliath Consulting
APRIL 29, 2019
Repairs can be a huge (and unnecessary) weight on restaurant operators’ shoulders, distracting them from what matters most – providing their guests with a great experience. Whether you’re an owner, director of operations, or general manager, spending time on repairs and maintenance means you aren’t focused on your restaurant’s highest priorities, like increasing covers, training staff, and providing a memorable front-of-house experience.
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Sante
DECEMBER 30, 2019
A Rich World of Hospitality, Brought to you by Santé. Emiliano De Laurentiis. 2019 was a stellar year for Santé as we continued to give you industry-relevant content through an expanded syndication network. In 2019 Santé reached over 1.5 million followers with articles and podcasts. We now publish online, via email, on Apple News, Google News, and Restaurateur Connection.
Perfect Daily Grind
DECEMBER 15, 2019
Try to imagine a coffee shop without a barista. Now try to imagine it without an espresso machine. Which seems the most improbable? Machines have been a quintessential part of the coffee shop for over a century, while the smiling barista has become a cliché both in and outside of the coffee industry. But as machinery keeps developing and our customer service and coffee expectations grow, what roles do the two play?
Embrace the Suck
MARCH 29, 2019
“You’re obsessed!” If someone said that to you right now, how would you feel? Uneasy? Pissed? Shocked? Relatively pleased? The word obsession gets a bad rap. Granted that obsession can be destructive if taken to extremes like anything. However, when it is focused like a laser it will give your brand an edge that few can touch. Obsession is the cure for mediocrity.
Social Hospitality: Restaurants
JANUARY 8, 2019
Restaurant storytelling is one of the most powerful tools to drive customer engagement. People are now able to share their stories with a wider audience due to innovations in technology and trends in social media. Customers want to know you and the real story behind why you do what you do. If you’re wondering how to increase your restaurant sales and build brand loyalty, storytelling is key.
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Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.
7 Shifts
DECEMBER 11, 2019
A strong franchisor-franchisee relationship can be a thing of beauty. Clever marketing and strong branding from a restaurant’s corporate offices can boost sales for franchised restaurants. In turn, this gives franchisors more money from royalty fees, which creates a mutually beneficial cycle for restaurant success. However, with the highs usually come the lows.
Modern Restaurant Management
NOVEMBER 26, 2019
With the lowest unemployment rate we've seen in two decades, employers are definitely feeling the fact that we are experiencing a job seekers market. The problem is, as the holiday season approaches, we find ourselves in desperate need of seasonal workers. In a job seekers market, if we don’t alter our approach to sourcing, recruiting, and hiring, we'll be left with open jobs and few applicants to fill them.
Focus POS
DECEMBER 17, 2019
In a hospitality environment, restaurant wait times are always a top concern for restaurant operators and customers alike. Long wait times can cause customer satisfaction to take a nose dive, and it doesn’t take an hour-long wait to do that. Even moderate wait times can cause customers to second-guess whether they made the right decision by choosing your restaurant.
Sling
NOVEMBER 25, 2019
Leadership skills, like most abilities in life, must be earned through practice and hard work. However, there are many different ways to be a good leader. In fact, great leaders often incorporate different types of management styles at different times. . In this post, the experts at Sling will share 10 types of management styles for effective leadership so that you can take your management skills—and your business—to the next level.
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
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