Modern Restaurant Management

NOVEMBER 5, 2019

Restaurants manage and deal with change daily – from menu changes to bringing on new employees. There’s also the constant struggle to ensure your labor meets the demands of your guests. And now, it turns out, restaurants – along with businesses across industries – must confront changes in the workplace itself. “While the world’s workplace has been going through extraordinary historical change, the practice of management has fallen behind how people work, live,

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7 Shifts

DECEMBER 27, 2019

Did you know that the average American switches jobs every 4.2 years ? The average restaurant employee, however, change jobs every 56 days ! It’s a miracle that restaurants remain a significant part of the economy despite this major staffing problem. How does this revolving door affect the restaurant industry? Turnover creates more than just financial repercussions.

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Hiring Front of House Customer Service Customer Experience 360

Culinary Cues

OCTOBER 16, 2019

Say what you will about the craziness of kitchen life, the relentless hours that drive people away from the business, the somewhat unorthodox behavior of some who wear the white jacket and tie on an apron; the stress, heat, humidity, cuts and burns, swollen feet and back cramps; and the anxiety that comes from not knowing what each day or night will bring – it’s still an exciting place to work.

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Restaurant365

DECEMBER 17, 2019

Restaurants are unique businesses that come with their own specific set of startup costs. Your average restaurant labor cost and restaurant food cost will vary based on your type of concept, location, size, and other details. Success in the restaurant industry is notoriously difficult, and one main factor is that restaurants, even from the beginning, underestimate the amount of capital it takes to run operations.

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Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Perfect Daily Grind

DECEMBER 1, 2019

During seasonal holidays, most coffee shops are inundated with customers. If you’re a coffee shop owner or manager, it can be one of the most profitable times of the year for this reason. However, it’s also when you’re most likely to experience staff shortages. . This has the potential to be stressful – but it doesn’t need to be. By making the necessary preparations, its impact on your coffee shop and its bottom line will be kept to a minimum.

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Modern Restaurant Management

DECEMBER 13, 2019

Direct Mail Marketing has been around just about as long as mailbox service to homes has been. Barring an apocalypse, there will always be direct mail. That doesn’t mean, of course, that you need to use it to get the word out about your restaurant. I may own Our Town America, a national direct mail marketing franchise, specializing in reaching people who have just moved to the community, but I recognize there are other ways to market your business.

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Aaron Allen & Associates

AUGUST 23, 2019

We’ve worked with executive leadership teams of some of the most successful established and emerging foodservice and hospitality companies around the world, supporting with strategic issues related to growth and expansion, performance optimization, brand strategy, marketing, due diligence, and how to enhance and maintain enterprise value. Through more than 2,000 senior-level engagements, we’ve consolidated some insights related to the most pressing questions our clients come to us wi

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Social Hospitality

DECEMBER 2, 2019

The Acai berry market expands across the globe. According to Kenneth Research (September 2019), the Acai berry market was valued at $712 million in 2017, and it is expected to grow at a steady rate of 12.71% between 2018-2025. The Acai berry market ‘s fast growth has a lot to do with social media. Have you seen the rate at which people post photos of their vibrant purple smoothie bowls?

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Focus POS

DECEMBER 17, 2019

In a hospitality environment, restaurant wait times are always a top concern for restaurant operators and customers alike. Long wait times can cause customer satisfaction to take a nose dive, and it doesn’t take an hour-long wait to do that. Even moderate wait times can cause customers to second-guess whether they made the right decision by choosing your restaurant.

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Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Sling

NOVEMBER 25, 2019

Leadership skills, like most abilities in life, must be earned through practice and hard work. However, there are many different ways to be a good leader. In fact, great leaders often incorporate different types of management styles at different times. . In this post, the experts at Sling will share 10 types of management styles for effective leadership so that you can take your management skills—and your business—to the next level.

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Future Food

DECEMBER 5, 2019

Trends that will shape the future of your food and hospitality projects for 2020. Trends are no longer limited to the cuisines on offer or the style of service. The ‘whole experience’ is what matters. Customers have feelings, opinions and are savvy when it comes to choosing where to spend their money. However, food and service will always be at the heart of hospitality.

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7 Shifts

AUGUST 26, 2019

Grow your restaurant's revenue with these three powerful restaurant revenue management strategies. Maybe you're here because your restaurant isn't making enough revenue and you need a solution to avoid having to close your doors. Or, perhaps your restaurant's thriving, and you're searching for a few strategies to help boost sales. Regardless of your reasons for being here, the solution to your problem remains the same: Better restaurant revenue management.

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Culinary Cues

DECEMBER 1, 2019

Every year, this weekend is the official time to celebrate small businesses. In preparation for the holiday gift giving season it was somehow decided that it was appropriate to recognize those private businesses within your community by stopping in to say hello, thank them for all that they do, and spend a little money. After paying that small bit of tribute it is back to business as usual – spending money with the familiarity of chains, well known and heavily advertised brands, and buy on-line

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Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

Deliverect

DECEMBER 4, 2019

In August '19, Deliverect reached the 1 million processed orders milestone, after having been in business for only 10 months. We're super excited that now, just 4 months later, we’ve just hit 2 million processed orders! We couldn’t have done it without the talented and passionate people who work for and with us. We’ll share a few other secrets to our success.

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Perfect Daily Grind

DECEMBER 15, 2019

Try to imagine a coffee shop without a barista. Now try to imagine it without an espresso machine. Which seems the most improbable? Machines have been a quintessential part of the coffee shop for over a century, while the smiling barista has become a cliché both in and outside of the coffee industry. But as machinery keeps developing and our customer service and coffee expectations grow, what roles do the two play?

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Equipment Customer Service Customer Experience Article 181

Embrace the Suck

MAY 8, 2019

I have spoken at and attended hundreds of conferences, expos, and seminars. While each one had some great things, none had all three elements for success. The biggest thing lacking was a strategic plan with an accountability structure. So, I decided to create a conference that had all three: education + strategy + accountability. Say hello to The Restaurant Success Summit ™!

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Modern Restaurant Management

NOVEMBER 26, 2019

With the lowest unemployment rate we've seen in two decades, employers are definitely feeling the fact that we are experiencing a job seekers market. The problem is, as the holiday season approaches, we find ourselves in desperate need of seasonal workers. In a job seekers market, if we don’t alter our approach to sourcing, recruiting, and hiring, we'll be left with open jobs and few applicants to fill them.

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Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Loyalty Program

Buzztime Business

DECEMBER 4, 2019

Make 2020 your best year yet!!! Here are the top bar and restaurant goals to set and a step by step guide on how to achieve these New Year's resolutions. The post How to Rock 2020 (5 Best Bar + Restaurant New Year’s Resolutions) appeared first on Buzztime.

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Social Hospitality

DECEMBER 17, 2019

It can be tricky to find new ways to improve your restaurant sales. Ambitious brick-and-mortar business must adapt to digital advances in order to profit. Running a restaurant business means keeping up with challenges as well as emerging tech. Instead of thinking about technology as a necessary evil, embrace it and utilize it to facilitate certain processes.

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Focus POS

DECEMBER 11, 2019

Who is the next-generation customer and what are their expectations? Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. As a restaurateur, understanding where the bar is set, is the first step toward capitalizing on the customer journey.

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Sling

SEPTEMBER 23, 2019

In many industries, the night shift is a necessary part of the regular workday. Businesses operate through the night to produce as much volume as possible and meet the demands of the market. But employees tasked with working these irregular shifts for prolonged periods of time can suffer from a variety of health issues. What are these issues? And what can be done to prevent them from happening?

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How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.

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360Training

DECEMBER 11, 2019

The restaurant industry is vibrant, active—and full of job opportunities. If you’re interested in a career in the restaurant industry, but don’t know where to start, this blog post is for you. Below, we’re reviewing some of the most common jobs in the restaurant industry and what they entail. This way, you can decide which job is right for you!

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7 Shifts

NOVEMBER 26, 2019

Nearly 200,000 quick-serve restaurant establishments in the United States are not owned by the company whose name is on the building. Instead, these locations are franchised, meaning a company (the franchisor) allows an individual or group of partners (the franchisee or franchisees) to run a location of that restaurant under a certain operating agreement.

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Culinary Cues

NOVEMBER 25, 2019

Typically, it starts off that way – old enough to work, they’re hiring, no experience required – it’s a job. Maybe it’s a local diner as a dishwasher or assistant to a short order cook; maybe it’s a fast food operation as a “sandwich artist” or grill person for that hamburger chain; or maybe it’s a summer snack bar where you learn to walk through all of the steps.

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Restaurant365

DECEMBER 6, 2019

Your servers are constantly on the go – every second matters when it comes to turning tables and providing high-quality service to your guests. A mobile POS can help any restaurant looking to improve server productivity, increase revenue, and overall streamline their front of house operations. What is a Mobile POS? A mobile POS (or MPOS) is a handheld version of a standard cloud-based POS terminal.

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Loyalty Program