Highlights of 2019


2019 was a stellar year for Santé as we continued to give you industry-relevant content through an expanded syndication network. In 2019 Santé reached over 1.5 Enjoy this highlight of 2019 as we look forward to serving you in 2020.

2019 140

How Technology Has Changed Restaurants in 2019


Restaurant owners are keeping their eyes on key trends from 2019 while preparing for emerging technology in 2020. How was technology used in 2019? Some major brands unveiled other interesting restaurant and technology experiments in 2019. What was introduced in 2019?

2019 85

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Culinary Cues

Every year, this weekend is the official time to celebrate small businesses.


Culinary Cues

Typically, it starts off that way – old enough to work, they’re hiring, no experience required – it’s a job.

2019 330

$71 Million in Federal Refunds Received by Our Restaurant Clients

Have you received all of the Employee Retention Credit refund dollars due your restaurant? If you were operating at any time in 2019, 2020 AND/OR 2021, you qualify for the ERC! It is not too late, this program has not and will not run out of money!


Culinary Cues

I vividly remember flying out of Buffalo, New York in 1971 for Army Basic Training at Fort Jackson. It was, ironically, my first time on a plane and considering that this was at the peak of the Vietnam War, I was doubly nervous.

2019 353


Culinary Cues

Working very hard is not unique to foodservice – there are many careers that require extra-human effort, but very few that absolutely require individuals to be “all in”. By “all in” I am referring to total commitment, building your life around the demands of the job, and most significantly to do so while being oblivious to the impact that this commitment has on other aspect of one’s life.

2019 286

10 Gin Brands to Look Out For in 2019

Gastro Gays

Meanwhile, we discovered… The post 10 Gin Brands to Look Out For in 2019 appeared first on GastroGays. It’s #Ginuary once again and we’re sharing so much gin content on our social media platforms, from daily snapshots and shout-outs to tips and round-ups to tempt all manner of gin imbibers.

2019 63

MRM Research Roundup: Mid-December 2019 Edition

Modern Restaurant Management

While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds. Second, the shift of Thanksgiving into December of 2019 converts from tailwind to headwind this month.

2019 91

MRM’s 10 Most-Read Articles of 2019

Modern Restaurant Management

Before we look forward to 2020, we need to glance back at 2019. Design Equipment Finance Law Marketing Operations most read MRM's top 10 articles for 2019 top tenModern Restaurant Management (MRM) magazine continued to grow, registering more than half a million page views. Again, most of our top posts showcased thought leadership on hot topics in restaurant management.

2019 80

[Guide] Restaurant Management Tips & Tactics: 2019 Field Guide

7 Shifts

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. But restaurant management is the glue that holds it all together. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. With so many responsibilities, running a restaurant can be tricky.

2019 71


Culinary Cues

There are chefs and there are chefs. Some hold the title while others have earned the title. So what is the difference? I have always been blessed to count a significant number of true chefs as friends. These are people who everyday exemplify what it means to be great at what they do.

2019 248

2019 Restaurant Trend Report

Goliath Consulting

In the Food Service industry, 2019 is bringing in its own wave of fresh trends! According to researchers from Restaurant Business, natural food enhancements will continue to grow in popularity among restaurateurs in 2019. Use of local foods and flavors is also a Food Service trend that you can expect in 2019. All of which affect how restaurants will operate not only in 2019, but every year following. Each new year brings new trends.

2019 60


Culinary Cues

The more I travel, experience communities, and try their restaurants – the more I scratch my head and ask the question: “What are they thinking?” The restaurant business is one that is relatively simple in concept, yet enormously complicated to execute. Develop a product that people are willing to buy, prepare it consistently well, make sure hot food is hot and cold food is cold, serve it quickly and with a smile, and provide value for the money spent. Simple right?

2019 228

The 16 Best Free Schedule Maker Tools In 2019


So what are the best schedule maker tools for businesses in 2019 that you can look forward to trying? The post The 16 Best Free Schedule Maker Tools In 2019 appeared first on Sling. As a business manager , you have a lot of responsibilities: plan projects, create and execute marketing, coordinate deliveries, organize employees, and ensure the smooth operation of your company. But unlike other jobs of similar complexity, you don’t have support departments to back you up.

2019 92


Culinary Cues

Say what you will about the craziness of kitchen life, the relentless hours that drive people away from the business, the somewhat unorthodox behavior of some who wear the white jacket and tie on an apron; the stress, heat, humidity, cuts and burns, swollen feet and back cramps; and the anxiety that comes from not knowing what each day or night will bring – it’s still an exciting place to work. A great deal has changed over the past ten years or so, yet many of these conditions remain.

2019 271


Culinary Cues

It’s 5:15, 120 degrees in front of the battery of ranges, and sweat is pouring down every cook’s back, dripping off their foreheads. This is moment in time, like the starting line for an important race, when adrenaline is pulsing through a cook’s veins, fingers are tingling in anticipation, knees are a little weak, and that 5-minute cold sandwich that was inhaled while standing over a garbage can isn’t sitting too well.

2019 294

The 5 Things Food Vendors Don't Want You to Know

Embrace the Suck

Having worked as a consultant for a large foodservice distributor for 4 years, I learned a lot about their business. A lot of stuff they don’t want you to know!

2019 251


Culinary Cues

I can’t remember where I first saw this picture, but regardless – I found it so telling of the soul of a restaurant worker. Far too often, we assess people based on face value – our first impressions that are sometimes true, but oftentimes – misleading. How often do we take the time to truly look people in the eye, get to know them, get to understand them, and allow ourselves to feel their condition?

2019 271

xtraCHEF 2019 Year in Review

Xtra Chef

2019 was a big step forward for our company, for our product and for data-driven restaurant operators. Check out our 2019 Year-in-Review below. In July of 2019, xtraCHEF announced a $7.5M In 2019, #teamxtrachef more than doubled in size.

2019 78

2019’s AB 5 Battle of California

Modern Restaurant Management

History was my favorite subject in school and is still one of my favorite subjects to read.

2019 103


Culinary Cues

There is little question that most young cooks who are serious about their craft have a desire to work for the higher end, independent properties with chefs who are committed to building a name for themselves and the restaurant where they work. This is where a young cook can hone the craft of cooking, gain some pretty flashy chops, learn about cutting edge presentations, and build on a resume that has some impressive strength.

2019 189

How Social Media Launched the Acai Berry Craze

Social Hospitality

According to Kenneth Research (September 2019), the Acai berry market was valued at $712 million in 2017, and it is expected to grow at a steady rate of 12.71% between 2018-2025. The Acai berry market expands across the globe.

The Top Restaurant Technologies to Improve Business

Social Hospitality

It’s hard work to run a restaurant. It takes time, commitment, and the ability to deal with a number of challenges at the same time. Not to mention: you must always deliver a memorable experience for customers.

2019 195

MRM Research Roundup: Mid-November 2019 Edition

Modern Restaurant Management

When it comes to sales, the industry’s run to the finish line at the end of 2019 will be much more of a crawl than a sprint. The sample of 2,000 adults (18 years or older) in the United States was surveyed on September 8, 2019. Key findings from the 2019 State of Snacking report, which is available for download at www.stateofsnacking.com, include: Our relationship with food is fundamentally changing. percent in 2019.

2019 88


Culinary Cues

When we listen to a catchy song by Steely Dan we think of Walter Becker and Donald Fagen – the founding members of this iconic group. Yet, Bernard Purdie probably played that laid-back rhythm that defines their songs on drums. Purdie, a studio musician, was responsible for the Purdie shuffle that made hits of dozens of songs by well-known groups over the years. Or maybe you were entranced by the tight guitar riffs on albums like Countdown to Ecstasy or The Royal Scam.

2019 221

Restaurant Storytelling: 5 Tips to Drive Customer Engagement

Social Hospitality

Restaurant storytelling is one of the most powerful tools to drive customer engagement. People are now able to share their stories with a wider audience due to innovations in technology and trends in social media. Customers want to know you and the real story behind why you do what you do. If you’re wondering how to increase your restaurant sales and build brand loyalty, storytelling is key.

2019 223

Mastering Your Bar’s Liquor Inventory System [Updated 2019]


29, 2019. The post Mastering Your Bar’s Liquor Inventory System [Updated 2019] appeared first on iPad Point of Sale System for Restaurants, Bars & More. Do you dread taking bar inventory? You’re not alone. Most restaurant and bar owners struggle with maintaining order of their inventory. It’s tedious and arduous, but when done right, liquor inventory management can decrease costs and increase profits. Below, we reveal how to set up an efficient bar inventory system.

2019 65

20 Best Nashville Food Trucks 2019


The post 20 Best Nashville Food Trucks 2019 appeared first on KaTom Blog. 20 Best Food Trucks in Nashville, TN. Nashville, Tennessee: Home of the Predators and the Titans, the Country Music Hall of Fame, and a one-to-one replica of the Greek Parthenon in Athens that’s been confusing outsiders since 1897. With so much to do, Nashville has easily cemented itself as one of the fastest-growing cities over the last several years, and now ranks in the top 25 for the country.

2019 69


Culinary Cues

This article stems from a recent experience in a hotel where I was staying. The power went out for a few hours, but when it returned I stopped into the bar for a drink. The bar was fully set, there were two employees on duty, the ice was in the bin, and the cocktail napkins were fanned on the bar top. When I asked for a drink, the bartender told me that she couldn’t serve me because the computer system was down.

2019 192

Essential Directions for Restaurants & Cafes in 2019…

Ken Burgin

Tighter Control of the Numbers – the leading businesses in 2019 will have instant access to sales, wages and purchasing data, and they use it. At the end of each year, there’s a flood of food trend surveys, and you may be wondering about nutella (wasn’t that 2016?), burgers (timeless, not trendy), vegan (essential) and a whole lot more.

2019 60


Culinary Cues

Pride is both an essential part of self-motivation and an obstacle for those who distance themselves from input and the occasional need to admit mistakes and seek the opportunity to improve. Pride is that driving force that allows cooks to present a plate of food with their unique signature and proclaim: “I made this.”

2019 183


Culinary Cues

The best things in life are never easy, and with your career, if you truly want to reach for that rewarding chef position or chef/owner opportunity then it is essential that you set your goals, chart a course of action, stay true to the end game, and know that it will take time and considerable effort to get there. There really are no shortcuts if you want to do it right.

2019 203

Cookbook and Food Book Recommendations 2019

Gastro Gays

… The post Cookbook and Food Book Recommendations 2019 appeared first on GastroGays.

2019 83

Restaurant Customer Experience 2020: What Customers Expect

Focus POS

Who is the next-generation customer and what are their expectations? Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through.

Unpacking Social Media: What Restaurants Need to Know in 2019

Open for Business

The post Unpacking Social Media: What Restaurants Need to Know in 2019 appeared first on Open for Business. Social media is practically an obligatory topic for industry events and how-to articles, and for good reason: About half of all consumers learn about food through social networks, and last year, 63% of restaurants used social media for marketing.*

2019 88

Best Summer Cocktail Trends of 2019


We’ve scoured the Web, spoken to in-the-know bartenders, and taste-tested the newest drinks to bring you the best summer cocktail trends of 2019. After all, 2019 is the summer of the smoky cocktail (see below). The whiskey trends of the past few years have prepped taste buds nationwide for smoky liquids, and summer 2019 is the season to jump into this special cocktail trend. Another summer 2019 cocktail trend, predicted by Rob, is muddled seasonal fruits.

2019 60

How Social Media Launched the Acai Berry Craze

Social Hospitality

According to Kenneth Research (September 2019), the Acai berry market was valued at $712 million in 2017, and it is expected to grow at a steady rate of 12.71% between 2018-2025. The Acai berry market expands across the globe.

How to Reduce Restaurant Wait Times

Focus POS

In a hospitality environment, restaurant wait times are always a top concern for restaurant operators and customers alike. Long wait times can cause customer satisfaction to take a nose dive, and it doesn’t take an hour-long wait to do that.

2019 134


Culinary Cues

I have been privileged to work in kitchens all my life as a prep cook, line cook, and chef. I have built a reasonable set of technical skills along the way, and have learned – through trial and error, how to become a better than average chef and manager of kitchen operations. Over the past few decades I have also been able to observe cooks and chefs from all walks of life, from every type of restaurant, and from every level of passion for the craft.

2019 175