Modern Restaurant Management

DECEMBER 16, 2019

While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds. Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. First, at 2.1

2019 128

2019 Compost Mobile Ordering Point of Sale 128

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

MARCH 31, 2022

Simply put, the experience should look, feel, smell, and sound differently from their last visit in 2019. Should the customer and employee experience not be altered to fit that lifestyle? What advice can you share to improve employer/employee relations and help retention? Great question. Of course it should!

Employee Relations 189

Employee Relations Back of House Front of House Customer Experience 189

Culinary Cues

MAY 23, 2021

These words can relate to our personal, political, economic, career centric, or spiritual lives – thus the reason they are so compelling and poignant. We can easily apply Dickens profound human summary to the state of the restaurant industry today. Yep, it certainly seems like the worst of times even in the face of business optimism.

Guest Recovery 444

Guest Recovery Front of House Employee Relations Food Truck 444

Modern Restaurant Management

MAY 19, 2021

The Mayo Clinic defines job burnout as “a special type of work-related stress – a state of physical or emotional exhaustion that also involves a sense of reduced accomplishment and loss of personal identity.” ” Employee burnout is especially prevalent in the hospitality industry. Burnout by the Numbers.

Leadership 208

Leadership Employee Relations Hospitality Education 208

Modern Restaurant Management

JANUARY 9, 2023

“The restaurant industry is ending the year in an environment that’s the most typical since 2019,” said Hudson Riehle, senior vice president of Research for the National Restaurant Association. 92 percent of operators say food costs are a significant challenge. 50 percent of operators expect to make less profit in 2023.

2023 141

2023 Employee Relations Food Supply Small Business 141

Modern Restaurant Management

APRIL 8, 2020

The program was created to help small businesses (fewer than 500 employees) with funds to pay up to eight weeks of payroll costs, including benefits. times the average monthly payroll costs during a specific period (calendar year 2019 for most). $10 Employee Retention Credit. the maximum per-employee credit is $5,000).

Employee Relations 209

Employee Relations 2019 Small Business 2018 209

7 Shifts

DECEMBER 8, 2020

There is a way—and it’s through creating employee contests. Engaged employees are also less likely to turnover. 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Employee turnover rate. Labor cost includes all labor-related categories: Employees, both hourly wages and salaries. Employee Turnover Rate. What is employee turnover rate?

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

7 Shifts

FEBRUARY 11, 2020

Download the ebook Seattle Employee Pay & Minimum Wage Laws Seattle Minimum Wage Seattle is known for having one of the highest minimum wages in the United States, which has made it difficult for the city’s restaurateurs to balance high costs with the need to keep prices down in recent years. However, if employees are tipped $2.25

Restaurant Law 312

Restaurant Law Employee Relations Download Article 312

Social Hospitality

MAY 18, 2020

According to the data from the 2019 Travel and Hospitality Industry Outlook by Deloitte , industry growth is consistent throughout the past decade. Organize a wine tasting event, or anything related to local products. Provide Career Growth Opportunities for the Best Employees. From 2009 to 2017, gross bookings in U.S.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

Xtra Chef

JUNE 13, 2019

BDO Restaurant CFO Bootcamp 2019 At-a-Glance. As a CPE-qualified conference for accounting professionals, there were several sessions dedicated to technical accounting topics, such as strategic tax implications for 2019 and best practices around accounting for tip credits so as to avoid potential litigation around back wages.

2019 60

2019 Employee Relations Food Order Events 60

Modern Restaurant Management

NOVEMBER 26, 2019

The worker is free from control and direction of the hirer in relation to the performance of the work, both under the contract and in fact; AND. Under AB 5, the ABC Test likely says no, those individuals are actually employees of the food delivery app companies. All good things an employee should have, right?

2019 139

2019 Employee Relations Restaurant Law Food Order 139

7 Shifts

SEPTEMBER 25, 2019

Restaurant owners are placing more importance and effort than ever on making sure employees are engaged and fulfilled, and that toxic work cultures are stamped out before they can thrive. Read on to learn more about effective restaurant kitchen management tactics you can use to ensure your employees feel supported, safe, and engaged.

Back of House 276

Back of House Management Management BOH 276

Modern Restaurant Management

MARCH 3, 2020

The California wage order at issue defined as “the time during which an employee is subject to the control of an employer and includes all the time the employee is suffered or permitted to work, whether or not required to do so.” Instead, food employees are now required to use nonlatex utensils, including nonlatex gloves.

2020 122

2020 Restaurant Law Employee Relations Mobile Ordering 122

Modern Restaurant Management

JANUARY 21, 2020

A thorough investigation serves several purposes: It can allow the employer to stop harassment and properly discipline a harasser, prepare the employer to respond to an EEOC investigation, deter harassing behavior in other employees, show aggrieved employees that their complaints are taken seriously, and more. Retaliation Exposure.

Employee Relations 177

Employee Relations 2015 Restaurant Law 2019 177

Hot Schedules

JULY 15, 2021

Hospitality systems can’t undo labor legislation, failed harvests or political turmoil, and with hotels in urban markets still seeing revenues dip as much as 52 percent compared to 2019, operators need to utilize every possible method to cut costs. Related Posts.

Pricing 148

Pricing Management Management Cash Management 148

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

MARCH 30, 2020

Paycheck Protection Loans : Restaurants with fewer than 500 employees may borrow money through the Small Business Association (“SBA”) for a variety of costs related to employee compensation and benefits. To qualify, the restaurant must have been in operation on January 31, 2020 and have 500 employees or less.

Employee Relations 199

Employee Relations 2020 Restaurant Law Small Business 199

Xtra Chef

SEPTEMBER 25, 2019

By feeding high volumes of invoices and line-item SKUs into our system, our recognition software gets smarter about accurately identifying the correct vendor, extracting the appropriate data points related to unit price, unit of measurement, etc. If you can automate simple tasks, it reduces the workload and the turnover of your employees.

Technology 65

Technology 2019 Employee Relations Mobile Ordering 65

Social Hospitality

MAY 18, 2020

According to the data from the 2019 Travel and Hospitality Industry Outlook by Deloitte , industry growth is consistent throughout the past decade. Organize a wine tasting event, or anything related to local products. The employees who work in the background are also important. From 2009 to 2017, gross bookings in U.S.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

Restaurant365

JANUARY 5, 2021

Additionally, businesses applying for a PPP loan can also apply for Employee Retention Tax Credits (ERTC), if the credits are not applicable to wages paid with forgiven PPP loan funds. Gross receipts must have declined by 25% or more in any quarter of 2020 compared to 2019. Business must have fewer than 300 employees.

Insurance 148

Insurance Small Business Employee Relations 2021 148

Goliath Consulting

APRIL 7, 2021

If you’re a small restaurant or business with 500 or fewer employees and you’ve had more than a 20% decline of gross receipts in a quarter compared to 2019, you may be interested in hearing about this latest news regarding the Employee Retention Tax Credit (ERTC). What is the Employee Retention Tax Credit? See [link].

Employee Relations 88

Employee Relations Small Business 2021 2020 88

Hot Schedules

NOVEMBER 3, 2021

E xperts predict the global hotel industry in 2022 will return to 80 percent of 2019 demand — as more vacationers return to the fold and business travelers book trips once more, how have your offerings adapted to post-pandemic consumer demands? Related Posts. What Hotel Menu Trends Will Define 2022? Read More Is it a Win-Win?

Hotels 148

Hotels 2022 Menu Tip Distribution 148

Hot Schedules

DECEMBER 7, 2021

Reducing Employee Turnover. Yet, the costs of doing nothing to address employee turnover are catastrophic. Between lost productivity, rehiring costs, onboarding, and training requirements, employee turnover quickly eats into margins. Making Employees Advocates. As mentioned, higher pay boosts employee morale.

Retail 78

Retail Employee Relations Hotels 2022 78

7 Shifts

AUGUST 20, 2020

Once we started to open up a little bit, we really emphasized how we take care of our employees and how we take care of our building as far as a cleaning aspect. Before they can punch in, my staff has to go through the app and check everything off [the Employee Health Check], and it sends the notification to me.

Employee Relations 195

Employee Relations Guest Recovery Communication POS 195

Sling

MAY 25, 2020

Unlike a code of ethics — which is a set of principles that helps employees distinguish right from wrong — a code of conduct is a written collection of rules, principles, values, expectations, and behavior that a company considers fundamental to their success. Employee rights. Public Relations. Employees of Facebook, Inc.,

Employee Relations 78

Employee Relations Tip Distribution Small Business 2019 78

Modern Restaurant Management

SEPTEMBER 12, 2023

CREST®, while overall restaurant traffic was down four percent in 2022 compared to 2019, fast casual traffic was up nine percent. The fast casual restaurant segment has seen tremendous success and growth in recent years. According to Circana, Inc./CREST®, But there’s one area in which it can improve: with young families.

Fast Casual 197

Fast Casual Entertainment Casual Employee Relations 197

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Despite this, value velocities on Christmas Eve and Day were up by +37 percent and +42 percent versus 2019. ” What Restaurant Employees Want at Work. Key Takeaways.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

OCTOBER 15, 2020

Whether customers are ordering direct via your site or through a third-party marketplace, it’s crucial to focus on building customer relationships when your employees aren’t the ones handing orders to customers. Launching and scaling delivery involves a lot of moving parts. Putting it All Together.

Delivery 223

Delivery Social Media Loyalty Program Customer Service 223

Restaurant365

OCTOBER 8, 2020

Retaining employees after natural disasters and other events. Many businesses that have been severely impacted by COVID-19 qualify for new employer tax credits – the Employee Retention Credit (ERC) – under the Coronavirus Aid, Relief, and Economic Security (CARES) Act. Employee Retention Credit.

Hiring 78

Hiring Employee Relations 2020 2018 78

Black Box Intelligence

SEPTEMBER 16, 2022

Words relating to time such as “wait” were mentioned in 25% of Full-Service off-premise reviews and “minutes” was mentioned in 19% of them. Recent data from Black Box Workforce Intelligence revealed restaurants are still operating at lower staffing levels than they were in 2019 before the pandemic. Or, something else?

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

Hot Schedules

JANUARY 27, 2020

T he restaurant industry had a hectic and rather complicated 2019. With the industry’s staggering turnover rate, Cantu and LeFranc agreed that brands need to take a good look at their cultures and embody their core missions and values, because it’s what employees expect. “We Related Posts. People are our most important asset.”.

2020 117

2020 Webinar Employee Relations Allergens 117

Goliath Consulting

JANUARY 21, 2021

If you’re a small restaurant or business with 500 or fewer employees and you’ve had more than a 20% decline of gross receipts in a quarter compared to 2019, you may be interested in hearing about this latest news regarding the Employee Retention Tax Credit (ERTC). What is the Employee Retention Tax Credit? See [link].

Employee Relations 78

Employee Relations Small Business 2021 2020 78

EATER

DECEMBER 16, 2021

Dynamex stated that most workers are employees and that any company seeking to classify a worker as an independent contractor must meet a stringent burden of proof to do so. In early 2019 these efforts gained steam with a series of New York Times exposés on food delivery companies such as DoorDash. It was very exhausting.”

Back of House 144

Back of House Employee Relations Delivery Mobile Ordering 144

Modern Restaurant Management

NOVEMBER 30, 2020

Perhaps the biggest question on restaurateurs’ minds right now is: “Do I plan for the 2021 I was expecting, or can I just go back to 2019?” We've put a big pause on some of the research and exploration related to personalization that were growing in 2019, and I think the food service industry has as well.

2021 189

2021 Kitchen Safety Food Safety Consumer Goods 189

Hot Schedules

MARCH 11, 2021

The Employee Benefits Outlook Post COVID-19. How the pandemic has affected employee benefit trends and expectations in the hospitality industry. In fact, the Annual 2020 Yelp Economic Average report shows that 18,207 new restaurants and food businesses opened nationwide in Q4 2020, down only 4 percent from Q4 2019.

Employee Relations 78

Employee Relations Insurance Recruiting Hospitality 78