Social Hospitality

SEPTEMBER 27, 2018

Modern technologies change the world as we know it. New restaurant technology changes the game for operators and consumers alike. IoT and bluetooth sensors, virtual reality training, advanced robotics, and artificial intelligence improve restaurant operations and experiences in a variety of ways. For example, gone are the days where you have to wait for the server to bring your check. That’s still an option, but many restaurants now offer a smart payment system.

2018 167

2018 Employee Relations Technology Customer Experience 167

Social Hospitality

JULY 30, 2018

Restaurant marketing is forever changed by Instagram. When you walk into a bakery and order a Triple Cheese Cheesecake, what is the first thing you do when it arrives? If you belong to the Instagram generation, you likely take out your phone to take a picture. You don’t yet know what it tastes like, but taking a picture of this delicious-looking dessert is a must, isn’t it? You’re not alone.

2018 186

2018 Mobile Ordering Marketing Customer Experience 186

Wasserstrom

OCTOBER 12, 2018

The food delivery trend has exploded over the last several years and it shows no signs of slowing down. Even restaurants who never thought that they would be doing delivery have had to at least consider adding this service. But getting started with food delivery for your restaurant isn’t just as simple as taking orders […]. The post The 5 Biggest Food Delivery Risks appeared first on The Official Wasserstrom Blog.

2018 131

2018 Delivery Food Order Customer Service 131

Harbor Touch

MAY 15, 2018

Working in a restaurant is stressfull. Food servers know there’s more moving than standing around in their jobs, but they may question their standing in a culture that doesn’t show them great respect. Lack of respect has been widely cited as a cause of workplace stress for restaurant workers.

2018 81

2018 Back of House Loyalty Program POS 81

Gecko Hospitality

NOVEMBER 21, 2018

Things are no different in the restaurant industry, and 2018 has seen some notable—and in many instances, challenging—tech trends that are changing facets of the business. The post The Most Challenging Restaurant Industry Technology Trends of 2018 appeared first on Gecko Hospitality. Every industry is being revolutionized by evolving and newly emerging technologies these days.

2018 59

2018 Technology Mobile Ordering Recruiting 59

Harbor Touch

APRIL 17, 2018

Filing it Down: 10 Tax Tips for Restaurants by Matthew Griffith, Jan 21, 2018. With Tax Day approaching, many people are getting the final touches done on their submittals. With restaurant taxes , you have some special tax considerations that are different from other business types.

2018 81

2018 Insurance Audits Employee Relations 81

Hospitality Insurance Group

OCTOBER 29, 2018

Take a look at some of the liquor liability insurance policies Hospitality Insurance Group wrote in September 2018 including the type of coverage included, insurance discounts applied and a glimpse at the total insurance premium. The post September 2018 Liquor Liability Insurance Policies appeared first on Hospitality Insurance Group.

2018 60

2018 Insurance Hospitality Training 60

Indoor Media

AUGUST 30, 2018

There is an awful lot of information out there about how to advertise your small business. But as Stephen Covey, author of The 7 Habits of Highly Effective People , would ask, how do you put First Things First?

2018 78

2018 Advertising Small Business Social Media 78

Indoor Media

MAY 10, 2018

Establish a Foundation of Trust. As an insurance agent, building familiarity with consumers well before they need your service is an integral part of making the final sale.

2018 78

2018 Insurance Advertising Seating 78

Core Hospitality

OCTOBER 9, 2018

Getting the right people is always going to be a challenge. There are a few questions you need to ask your team. On every resume drop off is someone doing a 30 second screen with 3 important questions for them that matters to your operations. A thorough pre resume read, scanning points on education (They learn?) Sports (They are active?) job history (Loyalty, Experience?) At interview how is there confidence levels. That level of confidence may dictate their possible hiring position.

2018 112

2018 Hiring Sports Download 112

Indoor Media

APRIL 9, 2018

Digital advertising has become a practically mandatory element of marketing. If you’re like most small business owners (myself included), getting started with digital marketing can be overwhelming.

2018 78

2018 Advertising Social Media SEO 78

Harbor Touch

FEBRUARY 15, 2018

List of the Top 10 Must-Have Kitchen Equipment for Restaurants. Opening a brand new restaurant can be confusing and stressful. With so many different things to keep track of, it can be easy to forget kitchen equipment and appliances that are essential to operating your business. To help you stay on top of your to-do list and ensure that your restaurant opening goes smoothly, we created this list of the top 10 pieces of restaurant equipment that every establishment needs. Refrigeration Equipment.

2018 101

2018 Equipment POS Food Truck 101

Indoor Media

APRIL 2, 2018

Steve tried all sorts of stuff to improve his company’s social media growth, but he never got a ton of traction on his posts. He was constantly researching how to improve social media KPIs, and all he could find was POST MORE.

2018 78

2018 Social Media Online Ordering Reference 78

Indoor Media

SEPTEMBER 18, 2018

Just to dwell on that for a minute, I attended the 2018 Pizza Expo in Las Vegas with a couple of our sales team this year. (As This blog is supposed to be a resource for our customers, both current and potential. We have articles about Coupon Advertising and Brand Advertising.

2018 78

2018 Coupons Customer Service Insurance 78

Indoor Media

SEPTEMBER 6, 2018

If you’re a small business owner, chances are you’ve been traumatized by online customer reviews.

2018 78

2018 Small Business 2016 Customer Experience 78

Indoor Media

JANUARY 2, 2018

You’ve seen and heard them over and over and over. You may have used them yourself. Advertising clichés. No matter how much consumers—as well as businesses of all sizes—try, they are inescapable.

2018 78

2018 Advertising Coupons Customer Service 78

Core Hospitality

DECEMBER 23, 2018

Does the manager take enough time developing their people Are they rallying the staff pre revenue period with a shift meeting? Creating direction and synergy with the staff. Managing the staff to create the guest experience? Working the floor via the “Manager 500” operations model. Are the managers conducting any one on ones with staff that need it post shift? Are there section seminars scheduled for advance training monthly? Are the best staff on a development plan to potentially be leaders?

2018 107

2018 Management Management Seminar 107

Indoor Media

SEPTEMBER 27, 2018

Houston, TX (May 9, 2018): IndoorMedia (RTUI, LP), the nation’s premier register receipt producer and distributor of receipt-based advertising and promotion programs, today announced that it has joined the Nielsen Connected Partner Program.

2018 78

2018 Advertising Coupons Consumer Goods 78

Indoor Media

JULY 26, 2018

Fast-serve restaurants are quite a force in the food industry and don’t appear to be dwindling. Even during difficult economic times, people still enjoy the convenience and the lower price of fast-serve restaurants compared to more formal full-service restaurants.

2018 78

2018 Fast Casual Serving Coupons 78

Indoor Media

MARCH 8, 2018

Bill just wanted a fun night out with the guys. They decided to try a different restaurant to shake things up. However, the hamburger he received wasn’t anything like what he gets at his usual place. The fries were too thick and it took what seemed an eternity for the food to be served.

2018 78

2018 Online Ordering Website Management Management 78

Indoor Media

DECEMBER 5, 2018

Facebook can be a great place to drive leads if you know what you’re doing. Creating ad campaigns often requires years of expert knowledge, and generating leads through organic traffic can feel like pulling teeth.

2018 78

2018 Email Marketing Online Ordering Marketing 78

Indoor Media

MARCH 15, 2018

Realtor advertising is nothing new. While you know that you can make clients’ home-buying or selling dreams come true, advertising spreads the message to every homeowner in your community.

2018 78

2018 Advertising Social Media Email Marketing 78

Indoor Media

MARCH 22, 2018

Build Your Legal Practice. Nobody wants to hire a lawyer. But when important legal decisions need to be made, everyone wants the best lawyer. The decision making process can be long and tedious for consumers if they don’t already know where to look and who to talk to.

2018 78

2018 Advertising Hiring Design 78

Harbor Touch

OCTOBER 29, 2018

Restaurant of the Future: 7 Must-Have Technologies. The reality about the emerging Internet of Things (IoT) has made every business modeler begin to conceive the operations of their enterprises in a manner that overtly embraces technology. The restaurant industry is principally one of them. Even customers expect this paradigmatic shift for an all-round, optimal improvement of the industry.

2018 60

2018 Technology Transportation Mobile Ordering 60

Thrive POS

DECEMBER 27, 2018

As any good comedian will tell you, delivery is everything. And when it comes to food delivery apps and services, the same rules apply. More and more customers are regularly using online ordering platforms to get restaurant food delivered to their home or office. And it is not just traditionally delivered items such as pizza or Chinese food either. Customers not only want delivery - they want options. According to a survey by Cowen and Co.

2018 83

2018 Food Order Online Ordering Ordering 83

Food Business

JUNE 28, 2018

Restaurant owners don't have time to wander around dreamily imagining good social media. You don't know everything about social media, either. BUT, you need clarity, instruction and examples. Zeroing in on what makes good content on social media--that's what you need. So this month I am focusing on Instagram. I'm going to let my research speak for itself. Here are good example of amazing social media from a restaurant. Here's what I learned.

2018 133

2018 Social Media Article Catering 133

Indoor Media

AUGUST 16, 2018

Michael Gerber is one of my favorite authors. In his E-Myth series, he explains that there are a number of “myths” about entrepreneurship. Foremost, is the idea that small businesses are started by people deciding to risk capital to make a profit.

2018 78

2018 Small Business Marketing 2000 78

Wasserstrom

DECEMBER 18, 2018

Restaurant cleaning isn’t at the top of anyone’s list. But it is essential for a number of reasons. First and foremost, if you don’t keep up with your restaurant cleaning, you may run afoul of the Health Department. No one wants that. Especially now that services like Yelp are adding health inspection scores to online […]. The post Restaurant Cleaning: 6 Neglected Areas You Should Clean ASAP! appeared first on The Official Wasserstrom Blog.

2018 89

2018 Blog Management Management 89

Indoor Media

NOVEMBER 21, 2018

Coupon advertising is a fantastic way to get your dry cleaner’s name and message out into your community. With the high level of local competition, you need to make sure that your advertising campaign is better than the dry cleaner down the street from you.

2018 78

2018 Coupons Advertising Waste 78

Food Business

NOVEMBER 16, 2018

KEEP CURRENT As an owner of a food related business, you have people and responsibility pulling you in different directions. So, if bringing one more task to your attention is not what you want to read, stop now, come back later.Know that its not good to ignore the appearance of your business. It's easy to tell yourself “no one notices” or you don't care, or even “it doesn't really matter”, or wish them away. But it does make a difference.

2018 100

2018 Workshop Social Media Email Marketing 100

Indoor Media

APRIL 23, 2018

Increase Sales for Your Hair or Nail Salon. Growing your client base requires more than just providing high-quality services. To bring in new clients, you’ve also got to market your business consistently in your local neighborhoods.

2018 78

2018 Advertising Loyalty Program Customer Service 78

Wasserstrom

JULY 2, 2018

Experience matters for your restaurant. When there are so many dining choices and new restaurants seem to pop up daily, you need an edge to compete. How can you differentiate your restaurant? A new study from the Ohio State University and the University of Chicago might provide an answer. According to study authors Robert Smith […]. The post A Unique Experience Can Make Your Restaurant’s Food Taste Better appeared first on The Official Wasserstrom Blog.

2018 71

2018 Customer Experience Blog Food 71

Indoor Media

MARCH 30, 2018

Show the Value of Your Practice. When people move to a new area or are looking for a second opinion, how do they choose their healthcare providers?

Healthcare 78

Healthcare 2018 Advertising Influencer 78

Food Business

FEBRUARY 8, 2018

THREE SYSTEMS FOR RESTAURANTS. This month I've find myself thinking, "the procedures in the restaurant arn't current!" Restaurants, cafes and breweries are ever changing, and hopefully ever growing. Adding technology is part of those changes. When a technological solution and system is working, then every day feels less chaotic. More like a train moving down the track. Ultimately if your not making money in your restaurant, chances are there is little to no structure.

2018 100

2018 BOH POS Brewery 100

Indoor Media

MARCH 26, 2018

Be a Competitor in Your Market. The landscape for dry cleaning has drastically changed in the last 10 years. From business casual to “no-wrinkle” fabrics, consumer habits don’t rely on dry cleaning as heavily as they used to.

2018 78

2018 Advertising Casual Consumer Goods 78

Indoor Media

MARCH 19, 2018

Give Your Profits a Boost Automotive services and car washes can be highly competitive within a small community. When almost any auto shop or car wash provides the same selection of services, you need to find something about your business that sets you apart from your competition.

2018 78

2018 Advertising Communication Customer Service 78

Future Food

NOVEMBER 18, 2018

“Food and hospitality has evolved into much more than just eating, it has become part of our customers’ lives and the communities in which we serve it” Francis Loughran, MD, Future Food As food, casual dining, bars and restaurant spending trends go, 2018 is looking to end much like its predecessor, at least in terms of industry growth and financial forecast. Growth from 2010 to 2018 in traditional fashion specialty retailers has averaged 3.1%

2018 84

2018 2010 Fast Casual Casual 84

Single Platform

OCTOBER 24, 2018

The TechTable Summit 2018 took place on October 17th. The post TechTable Summit 2018: A Round-up of This Year’s Restaurant Technology Event appeared first on SinglePlatform.

2018 36

2018 Point of Sale Events Loyalty Program 36

Indoor Media

APRIL 5, 2018

William has been thinking about establishing his company’s presence online, and thinks that creating a website would be the best way to accomplish that. He’s been daydreaming about a simple site with just a few pages that simply acts as a quick way to grab leads.

2018 78

2018 Online Ordering SEO Design 78

Food Business

OCTOBER 11, 2018

Marketing starts with the small phrases and simple messages you say every day. Gather those thoughts, messages and what makes you unique in one place. HOW TO IMPROVE YOUR MARKETING QUICKLY is really helpful workbook. It's a free workbook. And it's easy to sit down each day, for 5 days, for 10 minutes; or, all in one solid hour. Capturing the essence of your restaurant (or cafe, catering company, or brewery!) is only hard because you are so close to it every day.

2018 100

2018 Website Management Marketing Brewery 100

Food Business

JUNE 8, 2018

4 Things You Didn't Know About Advertising On Yelp in 2018 Here is a great iconographic on Yelp. Familiar logo that conjures a love-hate relationship with owners. Are you a skeptic when it comes to YELP? As owners of restaurants, we are. This topic is visceral, real, and even unpleasant. I’m actually conflicted: as a restaurant person, I too can get annoyed by YELP. As a customer, I'll admit my truth: I find the app useful at times (more on this below!).

2018 100

2018 Advertising Travel Brewery 100

Hot Schedules

OCTOBER 1, 2018

That’s why more than 230 industry leaders and innovators gathered in Austin, TX, for the 2018 edition of Spark, a conference by HotSchedules. We could go on all day about all of the things we learned at Spark 2018, but let’s try to boil it down to our three big takeaways: The Power in Partnerships. A huge thank you to everyone who made this possible, and stay tuned for more takeaways from Spark 2018, as well as information about next year’s 20th Anniversary extravaganza!

2018 60

2018 Innovation Technology Leadership 60

Indoor Media

JANUARY 1, 2018

We updated this post on May 14, 2018. Six months ago Rick invested in register tape advertising for his restaurant. After hearing success stories from other restaurant owners, Rick expected to get a quick return on his investment.

2018 78

2018 Consumer Goods Coupons Sports 78