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APPRECIATING HOSPITALITY WORKERS

Culinary Cues

There are also those who work during this time of the year so that others can enjoy the time with family: UPS, Postal, and FedEx drivers; retail store workers, military, police and fire, doctors, and nurses, and those who are part of the hospitality/restaurant/travel industries.

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Have a Winter Hospitality Plan

Modern Restaurant Management

She offers nine tips for restaurant owners and managers to conquer the unique challenges that cold weather brings and explores the cozy side of winter hospitality. In this episode of the Making Dough Restaurant Show , host Hengam Stanfield logistic tips for the holidays and winter weather.

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5 Examples of Customer Service Innovation in Hospitality

Social Hospitality

The hospitality industry constantly changes and evolves in the face of new industry and consumer trends. After all, the future in the hospitality sector quite literally lies in the hands of guests and customers, so it’s imperative that you always perfect your customer service. Customer service drives the hospitality industry forward.

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Revolutionizing Guest Experiences Through Virtual Hospitality

Modern Restaurant Management

Leveraging Technology for a Tailored Customer Experience One way QSRs can harness the power of technology is through virtual hospitality, a rapidly emerging and evolving field of study that fundamentally changes how to personalize the customer experience. Virtual hospitality could also lead to more streams of revenue.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy.

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7 Tips for Hospitality Marketing During COVID-19

Social Hospitality

However, no one understands the consequences more than the travel and hospitality industries. Restaurants are also pro-actively doing their part to help their own teams, as well as other hospitality industry workers affected by furloughs. The impact of Coronavirus on restaurants and hotels has been insurmountable. .

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10 Inspirational Hospitality Industry Stories During COVID-19

Social Hospitality

The hospitality industry has been hit hard, and it can often be difficult to see silver linings in immense uncertainty and tragic circumstances. Here are 10 inspirational ways the hospitality industry is embracing positivity during COVID-19. LGO Hospitality: Raising Money for the Team.

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Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being.

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Restrictions Into Opportunities: How to Make Your Restaurant Succeed

Speaker: Patrick Cottrell and Joe English

Join Patrick Cottrell and Joe English from Sculpture Hospitality, and fit your restaurant to thrive in face of pandemic restrictions. This requires us to take a look at our menus, inventory, staff, and even our seating strategy. Whether your state allows outdoor dining, takeout only, or a little bit of both, we're here to help.

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Restaurant Management Masterclass

Speaker: Harlan Scott, Founder of Harlan Scott Hospitality and Industry Restaurant

Join Harlan Scott of Harlan Scott Hospitality, learn how to get back in control of your restaurant and your operation back on autopilot. This, adding on to the lynch-pin management style restaurants often have, has made restaurant cultures more vulnerable and volatile than ever.

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Transforming Hospitality Experiences: Unleashing the Power of ChatGPT in the Industry

Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business | Jay Ashton - National Brand Activation Manager, Sysco | Dan Maimone - Global Director of Customer Success Operations, Harri

ChatGPT has made a significant impact on the hospitality industry, particularly in restaurants, by revolutionizing customer interactions and improving overall experiences. Don't miss out on this exclusive panel, where three restaurant thought leaders will share their insights on the benefits and applications of ChatGPT.

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The 5 Secrets To Thriving in a Post-Pandemic World

Speaker: Kevin Tam, Sculpture Hospitality Consultant

Kevin Tam, from Sculpture Hospitality, has a step-by-step process on how to create the mindset necessary to re-immerse yourself in the restaurant game and navigate the post-pandemic world. It's been a long year for restaurant owners. What are the steps you need to take to get your business back up and running?