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Making the COVID-19 Pandemic Marginally Worse, Airlines Are Banning Alcohol

EATER

A number of airlines, including KLM, Delta and American Airlines are suspending part or all of their alcohol services, in order to minimize the number of interactions between crew and passengers. Some airlines are limiting drink service to water only, according to CNN , or to water and soft drinks.

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10 Inspirational Hospitality Industry Stories During COVID-19

Social Hospitality

JetBlue and United Airlines: Free Flights for Medical Volunteers. Long Island City-based JetBlue and United Airlines are offering free round-trip flights for medical volunteers traveling to New York City to join the frontline in the battle against COVID-19. “I

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American Airlines Launched an Airplane Wine Club for I Don’t Know Who

EATER

American Airlines has announced the launch of its first-ever at-home wine club anyway, which they’re somehow NOT calling American AirWines. That, and the fact that American Airlines has won kind of a lot of awards for its premium cabin wine program, means it might actually be worth a shot. But no matter!

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Where Is Surge Pricing Headed?

Modern Restaurant Management

"While third-party delivery companies were expected to commoditize food like airline tickets, the opposite happened: people became more attached to their favorite brands. Food is visceral in a way that airline seats aren't.

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Is the Customer Always Right?

Modern Restaurant Management

We are increasingly seeing that customers are uncivil across all types of service industries: hotels, restaurants, airlines, retail, and even in doctors offices. Some businesses have had a huge increase such as doctors offices and airlines. Why did you want to explore the “Customer is Always Right” saying?

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10 Inspirational Hospitality Industry Stories During COVID-19

Social Hospitality

JetBlue and United Airlines: Free Flights for Medical Volunteers Long Island City-based JetBlue and United Airlines are offering free round-trip flights for medical volunteers traveling to New York City to join the frontline in the battle against COVID-19. “I

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Restaurant Revenue Management: 3 Killer Strategies to Boost Sales

7 Shifts

It was used in the airline and hotel industry to significant effect, with some companies reporting sales increasing of between 2 to 5%. It's now becoming more common in the restaurant industry because restaurants embody many of the same business characteristics of airlines and hotels that made revenue management so successful.