Making the COVID-19 Pandemic Marginally Worse, Airlines Are Banning Alcohol


A number of airlines, including KLM, Delta and American Airlines are suspending part or all of their alcohol services, in order to minimize the number of interactions between crew and passengers. A plastic cup of whiskey in an airplane tray.

10 Inspirational Hospitality Industry Stories During COVID-19

Social Hospitality

JetBlue and United Airlines: Free Flights for Medical Volunteers. Long Island City-based JetBlue and United Airlines are offering free round-trip flights for medical volunteers traveling to New York City to join the frontline in the battle against COVID-19.


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American Airlines Launched an Airplane Wine Club for I Don’t Know Who


American Airlines has announced the launch of its first-ever at-home wine club anyway, which they’re somehow NOT calling American AirWines. That, and the fact that American Airlines has won kind of a lot of awards for its premium cabin wine program, means it might actually be worth a shot.

American Airlines Flight Attendant Accuses British TV Chef of Sexual Assault



The Latest on Safe Trick-or-Treating, Airline Food Pivots, Restaurant Reservations, and More


What should we make of Singapore Airline’s new gambit to turn its grounded planes into restaurants? Halloween candy | Photo: NYC Russ /Shutterstock. We discuss the biggest stories of the week on Eater’s Digest Do health experts think there are ways to celebrate Halloween responsibly?

11 Tips From a Travel Blogger For Your Long Haul Fight

Gastro Gays

Features Travel Cathay Pacific DUBHKnonstop Dublin Hong Kong Cathay Pacific gastrogays travel blog how to travel long haul Irish travel blog long haul Irish travel blogger flights long flight tips travel long haul airline hacks long haul airline upgrade long haul flight tips things to bring long haul flight top Irish travel blogger travel blogger flight tips travel blogger hacks useful long haul tips

Restaurant Loyalty Programs to Boost Revenues


Restaurants, retailers and airlines have been using loyalty programs to drive revenue for nearly three centuries. Reading Time: 4 minutes.


Culinary Cues

Whether it is the military, your favorite baseball or football team, FedEx, UPS, the airlines, or your favorite musical group – structure and a level of discipline are essential if the end result is going to be accomplishment of business objectives.

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155- Restaurant Yield Management examples to improve your Restaurant’s profitability


This technique is commonly used in the airline industry. Airlines sell tickets at different rates depending on which category the passenger falls under. Restaurant Yield Management is a key tactic for profitable Restaurants.

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Five Digitally Disrupted Industries to Study as Restaurants Make the Shift

Modern Restaurant Management

Today we will take a look at how disintermediation of the guest has impacted hotels, airlines, real estate, movies, and consumer packaged goods. Airlines. The long-awaited joy of a bustling dining room has finally returned.

The Experience Paradox

Modern Restaurant Management

Recall the 2017 United airlines incident that resulted in a bloodied passenger being forcibly removed from the plane. “I just don’t understand,” the restaurant owner lamented as we discussed a recent customer incident.

Inspiring! 3 Restaurants Show How they Adapted During the COVID-19 Pandemic

7 Shifts

Drag queens Zarah , Kai Lee Mykels , and Jessica L'Whor star in this Instagram film, which mimics airline safety videos. Unlike dull airline safety videos, however, this video keeps your attention.

McDonalds is retraining our customers, and it’s a good thing…

Ken Burgin

A helpful concierge is circulating around the screens to help anyone hesitating – just like they do at Coles self-checkout or airline check-ins. Here’s the revamped McDonalds in Sydney’s inner suburb of Kingsford.

FinnAir Believes Travelers Miss Flying And Airplane Food

The Salt

The airline has partnered with a local supermarket chain in Finland to recreate its business-class meals. It will sell dishes once featured on Europe-to-Asia flights such as reindeer meatballs

Coffee News Recap, 22 Apr: High levels of coffee leaf rust found in Vietnam, PRF Colombia announces new Host Sponsor & other stories

Perfect Daily Grind

Mon, 11 Apr – American Airlines adds espresso beverages to first class menu. The US airline historically served espresso-based drinks on several of its international aircraft, but removed the service during the pandemic.

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Restaurant Revenue Management: 3 Killer Strategies to Boost Sales

7 Shifts

It was used in the airline and hotel industry to significant effect, with some companies reporting sales increasing of between 2 to 5%. It's now becoming more common in the restaurant industry because restaurants embody many of the same business characteristics of airlines and hotels that made revenue management so successful. That's in stark contrast to hotels and have fixed check-in and checkout time or even airlines where customers board and disembark at the same time.

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Having Pivoted at the Start of COVID-19, Distilleries Are Now Drowning in Hand Sanitizer


Plus, what’s the deal with eating airline food at home, and more news to start your day Distilleries that pivoted from liquor to hand sanitizer have been hung out to dry after the pandemic’s initial panic-demand.

Don’t Let COVID-19 Erode Customer Experience

Modern Restaurant Management

Outside of the restaurant industry, airlines, hotels, ride-sharing and other service companies have followed suit with similar policies to help keep their customers safe. As COVID-19 continues to impact the country, it is obvious that few industries are exempt from the impact of the pandemic.

Poultry Producers Are Scrambling to Service and Profit Off This Year’s Sad Thanksgiving


Plus, United Airlines is resuming some food and beverage services, and more news to start your day Turkey farmers are trying to pivot to accommodate smaller Thanksgiving celebrations. United Airlines is resuming the sale of food, beer, and wine in economy. Photo: mnapoli /Shutterstock.

The Pan Am Experience


to Havana, Cuba, during World War I, but the airline began flying passengers between these two cities the next year. The popular airline reached its peak between 1970 and 1980 before eventually going bankrupt in 1991. When arriving at the studio, guests “check in” at retro Pan Am airline counters and receive paper boarding passes, luggage tags, and postcards that are as close to the originals as possible.

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5 Ways Self Order Kiosks Increase Restaurant Profits

Focus POS

First, it was in the airline industry, then retail, and now, the hospitality industry has begun adopting this groundbreaking technology. Self order kiosks have slowly been revolutionizing the way many industries do business. It’s no surprise—self order kiosks have been instrumental in helping restaurants meet customer expectations and demands while growing their bottom lines.

Hotelier’s Guide to Guest Loyalty & VIP Programs (2021)


Wyndham has also partnered with Amtrak, American Airlines, and United airlines to maximize point-earning opportunities. Program members can use their points for room upgrades, stay experiences, and free nights in addition to things like airline miles and car rentals.

The 38 Essential Kuala Lumpur Restaurants


He spent the past year running Monk3yseendo , a lifestyle Instagram/blog predominantly focused on food, photography, fashion, and travel, and he has been published in the Singapore Airlines in-flight magazine, Asian Food Network, and Le Cordon Bleu. Pulling milk tea at Nasi Kandar Pelita.

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Contactless Gives Guests Control of Their Own Experience

Modern Restaurant Management

This is because people have already been ordering online: for retail, hotel, airlines, etc. Late in 2020, Eureka!

Radical Reconsideration and the Behavior Change Opportunity for Restaurants

Modern Restaurant Management

Restaurants ranked as one the most dramatically impacted sectors of the economy during the pandemic, right up there with airlines, hotels, gyms and movie theaters.

Must-Try Mexican Restaurants in Houston

Restaurant Clicks

Located on Airline Drive, near Buckboard Park, “Teo” is an old-school yet vibrant cafe that serves classic Tex-Mex cuisines from breakfast to dinner. Teo Cafe is hard to miss when driving or walking along Airline Drive, thanks to its bright facade that reminds you of a carnival.

Singapore Air Offer to Eat on a Grounded Plane Sells Out Almost Immediately


Photo: Singapore Airlines. Tickets for Singapore Airlines’ restaurant-inside-a-plane pop-up sold out within 30 minutes of reservations opening on Monday, Bloomberg News reports.

When Pleasure Turns To Pain For Hospitality Owners, Staff & Customers

Future Food

We all know so well, the hospitality industry has been particularly hard-hit as a result of the on-going pandemic (not forgetting the severe impact on the airlines). When Pleasure Turns To Pain For Hospitality Owners, Staff & Customers.

Recruiting Ideas for Low Wage Workers 

ExactHire - Restaurants

Rude or even violent customers lashed out at helpless cashiers or airline attendants. Prior to the pandemic, most people used terms like “essential worker” to refer to healthcare workers, police and other first responders.

149 – Restaurant Value Engineering


A concept commonly used in the airline industry, revpash lets you focus on improving the ‘revenue per available seat hour’. This is the fourth episode in our Restaurant Value Engineering podcast series.

Experience Is the Best Teacher: Five Things My Father — and Hard Times — Have Taught Me About Leadership in the Restaurant Industry

Modern Restaurant Management

While the airline, entertainment, and travel industries will take months — maybe years — to return to normal, restaurants will be simple entertainment for guests. I grew up learning the business from the best restaurateur I know — my father, T.J. Moran.

Baton Rouge Pizza Restaurants You Have to Try

Restaurant Clicks

10330 Airline Hwy, Baton Rouge, LA 70816 Phone: 225-295-3501 Visit Website. Last but not least on the list of the best destinations for pizza in Baton Rouge is Isabella’s Pizzeria, nestled on Airline Highway in Bluebonnet Square.

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Going The Extra Mile For Your Hotel Guests Once Travel Picks Back Up

Gourmet Marketing

Airlines and hotels are starting to offer travel insurance in hopes that it attracts more guests. Now that we left 2020 behind us, the light at the end of the tunnel is starting to get brighter. Vaccine distribution is fueling confidence that the end of the pandemic is near. With this new confidence comes hope and optimism for the travel and hotel industries. Over the past nine months, your hotel has hopefully been preparing for an inevitable uptick in travel.

Cuisine Solutions Collaborates with Taffer’s Tavern Founder and CEO Jon Taffer for New Restaurant Venture


Headquartered in Sterling, Virginia, Cuisine Solutions services more than 22,000 restaurants, as well as first and business class on the top 10 airlines in the world, retailers and major hotels.

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What?s Even the Point of Credit Card Points Now?


When Delta extended its contract with American Express in 2019, the airline said it expected to be making $7 billion annually by 2023 from the deal — and that’s just one airline. Card issuers buy points from airlines and hotels to offer their cardmembers. Getty Images.

Coca-Cola Research Reveals What Guests Want Post-COVID

Modern Restaurant Management

That was followed by airline travel (46 percent), attending live events (43 percent) and seeing movies in theaters (39 percent).

Dallas Brunch Spots To Visit This Weekend

Restaurant Clicks

Nothing beats brunch in Paris, but if you can’t afford the airline tickets, the good news is that you can still experience that French cuisine at Mercat Bistro. Off of Valor and Nowitzki Way, this is the perfect place to dine after watching a game at the American Airlines Center.

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Why Your Restaurant Should Abandon Coupons and Embrace Loyalty Programs

The Restaurant Coach University

I prefer what we call a preferred status program, or the kind of loyalty program that a hotel or an airline would do. When business is slow, many restaurants turn to discounts and coupons in order to get more people through the door. However, discounting is rarely an effective strategy for developing regular customers, and can even end up hurting your business.

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F&B Trends for 2021

Modern Restaurant Management

United Airlines? Modern Restaurant Management (MRM) magazine asked restaurant and food and beverage industry experts for their insights on what trends will be on the radar for restaurant owner and operators in 2021. Here are their views. af&co Do The Hustle.

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Standard Operating Procedures: What They Are And How To Write Them


Yes, you’ve trained your employees and they’re good at what they do, but even the most skilled professionals — think surgeons and airline pilots — still use an SOP checklist before, during, and after their jobs.