7 Shifts

OCTOBER 28, 2021

Much like technology has improved consumer engagement with restaurants through digital channels, it must also be utilized to support employee engagement. Paper applications should be left in the 20th century, and for good reason. Remember, your candidates are also digitally-native consumers of mobile apps and social media.

Recruiting 369

Recruiting Technology Hiring Consumer Goods 369

Modern Restaurant Management

OCTOBER 11, 2023

You wouldn’t be alone; well-known brands including Prezzo, Itsu and Côte Brasserie have all made the decision to go card-only for good as a means to reduce costs and speed up customer service. This technology offers consumers an effortless option for payment and identity verification by simply holding their hand over a scanner.

Technology 203

Technology Mobile Ordering Consumer Goods 2025 203

Culinary Cues

FEBRUARY 5, 2023

Few things in life are more important than breaking bread, celebrating tradition, family, friends, accomplishments, and milestones over food that has meaning; food that represents history, culture, and good times. It is hard to remember any significant events in peoples’ lives that did not involve sitting at a table and breaking bread.

Consumer Goods 416

Consumer Goods Uniforms Café Blog 416

Culinary Cues

APRIL 22, 2024

A new word has been bantered about over the past few months, a word that ticks off consumers and demonstrates either greed or an inability to understand the public’s perception of “value”. It only takes a few seconds to move from being a “go along for the ride” consumer to feeling screwed.

Consumer Goods 287

Consumer Goods Pricing Customer Experience Hospitality 287

Modern Restaurant Management

NOVEMBER 11, 2021

Operators need to consider what it takes to accomplish their topline revenue goals in parallel with cost control and waste elimination, ensuring they consistently deliver a high-quality food product to the end consumer that is predictable and traceable. Tracking Supply Chain Flow. Creating a Singular Journey.

Supplies 218

Supplies Management Management Food Supply 218

Modern Restaurant Management

JANUARY 9, 2024

The foodservice industry is poised for some significant shifts in the new year as a result of changing consumer demand and rising trends being seen across the industry, but that said, there are simple, effective solutions for how operators and restaurants can stay ahead of these shifts.

2024 110

2024 Sustainability Consumer Goods Food Supply 110

Modern Restaurant Management

FEBRUARY 27, 2024

's 2024 Consumer Behavior Index (CBI), which examines shopper practices and preferences when interacting on and offline with local businesses, including restaurants. Just as no one wants to be catfished by a fake dating profile, consumers don't want to be misled by inaccurate business information.

Online Ordering 188

Online Ordering Consumer Goods Customer Service Customer Experience 188

Modern Restaurant Management

JUNE 20, 2023

Social proof in marketing leverages the fact that consumers trust the actions and opinions of other users to make decisions. So, when you incorporate consumer reviews and satisfied customer testimonials into your marketing collateral, you can generate more conversions. That’s why having good web hosting for SEO is important.

Social Media 203

Social Media Email Marketing SEO Consumer Goods 203

Modern Restaurant Management

JULY 6, 2022

Record-high inflation is hitting consumers from every angle – gas, groceries, rent – and restaurants tend to be the first place they cut spending. The lingering pressure from inflation – with no end in sight – is starting to shift consumer behavior in meaningful ways. Effect of Inflation on Consumer Demand.

Consumer Goods 197

Consumer Goods Coupons Loyalty Program Pricing 197

Modern Restaurant Management

APRIL 17, 2024

Fifty-six percent of consumers surveyed said they choose/will choose in the future to order from a restaurant with lower fees. As we’ve seen several times, consumers are not always the most responsive to increased fees. consumers 18 years and older. What are best practices for raising menu prices/instituting a fee?

Pricing 197

Pricing Loyalty Program Customer Experience Consumer Goods 197

Modern Restaurant Management

MARCH 21, 2024

As we head into 2024, all eyes are on the Federal Reserve as interest rates hold the key to employment and the consumer spending fueling the small business economy. It also means a marginal improvement in spending power for consumers driven by moderate wage growth and strong overall employment numbers.

2024 180

2024 2023 Small Business Food Truck 180

EATER

JULY 23, 2024

In just five years, the average price of an item on the chain’s menu has risen more than 40 percent , according to its CEO, a change that many consumers found completely untenable. What is smart, though, is tricking consumers into thinking they’re getting a good deal when they’re not, something that fast food companies are really good at.

Food 121

Food Consumer Goods Food Supply Pricing 121

Perfect Daily Grind

APRIL 4, 2023

It’s fair to say that many specialty coffee brands base their marketing strategies around the idea that coffee consumers want to be more connected to farmers. And while many coffee businesses believe that consumers also want to know the same information, is this really an accurate assumption?

Consumer Goods 144

Consumer Goods Sustainability Email Marketing Café 144

Modern Restaurant Management

OCTOBER 2, 2024

Will they be able to capitalize on the good will and traffic boosts as the weather gets cooler? Restaurant brands should take advantage of increased foot traffic by collecting and analyzing patterns in consumer dining behavior. Now that the summer of the value meal has ended, what will autumn bring for QSR brands?

Loyalty Program 179

Loyalty Program Mobile Ordering Coupons Customer Experience 179

Modern Restaurant Management

MARCH 15, 2023

Sixty-five percent of consumers say dynamic pricing would make the decision of where and when to eat more difficult; 63 percent say it would make it harder to budget their restaurant spending. Dynamic pricing is ill-suited to the restaurant industry because consumers’ biological and financial preferences around food–i.e.,

Pricing 198

Pricing Consumer Goods Customer Experience Food Order 198

Modern Restaurant Management

JUNE 17, 2024

. “In an age of fast fashion and other relatively cheap goods, Gen Z consumers are used to being able to purchase a high volume of goods without paying too much for each individual item,” she said. ” Gen Z consumers want to dine out a lot, but don’t want to pay too much each time they do it.

Operations 189

Operations Loyalty Program Mobile Ordering Consumer Goods 189

Modern Restaurant Management

SEPTEMBER 18, 2024

It’s important to cultivate both highly accurate data and a good variety of data types, in order to get the broadest picture possible.

Restaurant Law 203

Restaurant Law 2024 Consumer Goods Franchise 203

Modern Restaurant Management

JUNE 2, 2022

As consumers continue to feel a greater sense of normalcy, many pandemic-related concerns have started to subside. If services such as mobile ordering are here to stay, it’s important to understand the role they play in the relationship between brands and consumers. Set the Bar. Strengthen Customer Retention.

Mobile Ordering 189

Mobile Ordering Front of House Back of House Consumer Goods 189

Crunchtime

APRIL 19, 2023

According to Forbes, 88% of consumers are more loyal to brands that support social or environmental issues. As a result, sustainability has become more than just a buzzword; it’s a driving factor for purchasing decisions and consumer loyalty.

Fast Casual 148

Fast Casual Consumer Goods Sustainability Casual 148

Modern Restaurant Management

MARCH 24, 2023

Although restaurants are increasingly interested in meeting the needs of gluten-free consumers, there’s plenty of room for improvement in the messaging used to communicate about gluten-free options. Do you employ alternatives to wheat flour to prepare gluten-free baked goods and pizza dough? If so, what are they?

Training 179

Training Front of House Kitchen Safety Allergens 179

Modern Restaurant Management

NOVEMBER 7, 2022

As inflation continues to pummel businesses and consumers, QSRs are searching for ways to make their menus work harder. At the same time, consumers are looking for ways to stretch their dollars. While it is reassuring to understand consumers’ potential breaking point, the formula for price increases is nuanced.

Pricing 203

Pricing Loyalty Program Point of Sale 2023 203

Modern Restaurant Management

JANUARY 4, 2023

44 percent of consumers are now purchasing up to three takeaways per week, in comparison to 42 percent prior to the increase in inflation. Overall, the Deliverect data exposes the top reason customers would order from a restaurant again is because of its good quality of food (52 percent). The survey found that in the U.S.,

Social Media 197

Social Media Delivery Consumer Goods Customer Experience 197

Modern Restaurant Management

JANUARY 22, 2024

This industry seeks to develop a value proposition that speaks to its consumers and convinces them to dine in their restaurants. We have compiled a list of factors based on extensive research on consumer psychology and behavior trends. Leverage consumer data to learn about preferences, dietary restrictions, and favorite foods.

Loyalty Program 181

Loyalty Program Mobile Ordering Dietary Restrictions Social Media 181

The Rail

OCTOBER 10, 2024

As more consumers become conscious of the environmental impacts of their choices, sustainable products are increasingly popular, particularly in the food and beverage sector. Another emerging trend is the consumer interest in sustainable coffee, notably when going out to eat.

Sustainability 52

Sustainability Dine-in Compost Consumer Goods 52

Modern Restaurant Management

OCTOBER 16, 2023

With those stats in mind, Causeway Solutions conducted consumer research* on today’s dining trends compared to our research over the past few years. By 2021 we asked the question a little differently and found 22 percent of consumers said they were currently eating out but 16 percent still said they would not until the pandemic ended.

Fast Casual 212

Fast Casual Fine Dining 2023 Casual 212

Modern Restaurant Management

OCTOBER 26, 2023

With the rise of on-demand delivery and easy-to-use checkout technology driving consumer demand for quick service, restaurant operators are implementing modern payment solutions that provide a more seamless and customer-friendly dining experience ahead of the busy holiday shopping season. remain eager to dine out.

Customer Experience 189

Customer Experience Mobile Ordering Loyalty Program Point of Sale 189

Modern Restaurant Management

SEPTEMBER 27, 2023

Key findings include: Tipping is on the rise : Good news for servers: diners aren’t skimping on tips. Lightspeed’s tipping data shows us that consumers are rewarding great service with higher tips, but they’re not tipping as much outside of traditional service venues. percent, from 16.93 percent to 17.32

Fast Casual 197

Fast Casual Fine Dining Employee Relations Customer Service 197

Modern Restaurant Management

JULY 20, 2022

Industry advertisers have needed to remain nimble as economic conditions have turned on a dime, reevaluating their campaigns to reflect changing restrictions, consumer behaviors and more, sometimes at a mere moment’s notice. consumers have used the internet to find information about local businesses more than once a week.

Advertising 189

Advertising Consumer Goods Transportation Retail 189

Modern Restaurant Management

OCTOBER 17, 2024

The National Restaurant Association’s Restaurant Performance Index (RPI) demonstrates that a combination of inflation, consumers with less disposable income and rising labor costs have created a difficult market for restaurant owners. That’s why good insurance coverage, provided by a trusted, experienced agent, is critical.

Insurance 88

Insurance Kitchen Safety Food Safety Employee Relations 88

Modern Restaurant Management

OCTOBER 18, 2022

Historically high gas prices are pushing consumers towards EV options. Additionally, growing numbers of new EV models – and government sales incentives – are sparking consumer interest. Consumers’ needs will change as they transition to EVs. Attract consumers, employees, and investors.

Audits 189

Audits Food Safety 2040 Consumer Goods 189

Perfect Daily Grind

DECEMBER 12, 2022

But is there a way for coffee producers to improve their access to goods and services without exchanging money? This is where two parties directly exchange goods and services for other goods and services – meaning no money is exchanged during the transaction. One way they can do so is by bartering.

Consumer Goods 189

Consumer Goods Certification Workshop Sustainability 189

Modern Restaurant Management

SEPTEMBER 26, 2023

Finding the right balance between catching real fraudsters and making sure workers aren't wrongly kicked off needs a good understanding of how the industry works. As a starting point, there is a clear difference between consumer fraud and courier fraud and there are well-known techniques used by each.

Delivery 197

Delivery Food Consumer Goods Food Order 197

Modern Restaurant Management

DECEMBER 20, 2021

The pandemic forced restaurants to adapt to not only a new, leaner business model but also to new consumer behavior. So what makes a good contactless menu? A good mobile experience. The good news is that it’s never been easier for restaurants to design professional-looking, state-of-the-art online menus.

Mobile Ordering 227

Mobile Ordering Online Ordering Consumer Goods Customer Experience 227

Modern Restaurant Management

DECEMBER 18, 2023

Fifty-three percent of those respondents said they have reduced their cost of goods sold (COGS) through better inventory tracking of key ingredients. The Future of Third-Party Delivery Apps Food delivery has become a consumer expectation, but not every restaurant has the infrastructure to make their own deliveries.

2024 202

2024 2023 Back of House 2022 202

Modern Restaurant Management

MARCH 2, 2023

Some of the most common elements across these various consumer-driven businesses include pricing, location, environment, quality of goods and services, access, parking, and so on. Can they order goods or services from their phone? Most consumers now expect vendor acceptance of digital payments. The list goes on.

Operations 164

Operations Loyalty Program Mobile Ordering Consumer Goods 164

Modern Restaurant Management

MAY 6, 2022

Animal welfare and food processing concerns are making consumers explore environmentally-friendly food alternatives, prompting a rise in vegan food demand. Consumers are increasingly choosing plant-based goods due to growing awareness of animal cruelty and the significant environmental impacts of the dairy industry.

Consumer Goods 196

Consumer Goods Allergens 2025 Food Supply 196

Modern Restaurant Management

MARCH 21, 2023

Updating each price change and physically adding an “unavailable” sticker to traditional signage was time-consuming and inefficient. During the pandemic, menu prices frequently changed, and products were often out-of-stock due to supply chain shortages. Thus, automation of product updates was essential.

Technology 189

Technology Consumer Goods Supplies Waste 189