7 Shifts

OCTOBER 28, 2021

Much like technology has improved consumer engagement with restaurants through digital channels, it must also be utilized to support employee engagement. Paper applications should be left in the 20th century, and for good reason. Remember, your candidates are also digitally-native consumers of mobile apps and social media.

Recruiting 370

Recruiting Technology Consumer Goods Hiring 370

Modern Restaurant Management

NOVEMBER 11, 2021

Operators need to consider what it takes to accomplish their topline revenue goals in parallel with cost control and waste elimination, ensuring they consistently deliver a high-quality food product to the end consumer that is predictable and traceable. Tracking Supply Chain Flow. Creating a Singular Journey.

Supplies 194

Supplies Food Supply Management Management 194

Modern Restaurant Management

JULY 6, 2022

Record-high inflation is hitting consumers from every angle – gas, groceries, rent – and restaurants tend to be the first place they cut spending. The lingering pressure from inflation – with no end in sight – is starting to shift consumer behavior in meaningful ways. Effect of Inflation on Consumer Demand.

Dine-in 179

Dine-in Consumer Goods Food Order Pricing 179

Modern Restaurant Management

MARCH 15, 2023

Sixty-five percent of consumers say dynamic pricing would make the decision of where and when to eat more difficult; 63 percent say it would make it harder to budget their restaurant spending. Dynamic pricing is ill-suited to the restaurant industry because consumers’ biological and financial preferences around food–i.e.,

Pricing 149

Pricing Food Order Consumer Goods Dine-in 149

Modern Restaurant Management

MARCH 24, 2023

Although restaurants are increasingly interested in meeting the needs of gluten-free consumers, there’s plenty of room for improvement in the messaging used to communicate about gluten-free options. Do you employ alternatives to wheat flour to prepare gluten-free baked goods and pizza dough? If so, what are they?

Training 158

Training Food Safety Kitchen Safety Front of House 158

Perfect Daily Grind

MAY 8, 2023

Sustainability continues to be a pressing issue in the specialty coffee sector – and for good reason. However, from the perspective of the consumer, it’s not always easy to spot a truly sustainable coffee shop or roaster. Why is sustainability so important to consumers? This includes coffee shops and roasters.

Sustainability 167

Sustainability Consumer Goods Café Social Media 167

Modern Restaurant Management

NOVEMBER 7, 2022

As inflation continues to pummel businesses and consumers, QSRs are searching for ways to make their menus work harder. At the same time, consumers are looking for ways to stretch their dollars. While it is reassuring to understand consumers’ potential breaking point, the formula for price increases is nuanced.

Pricing 189

Pricing Loyalty Program Menu Point of Sale 189

Modern Restaurant Management

JUNE 2, 2022

As consumers continue to feel a greater sense of normalcy, many pandemic-related concerns have started to subside. If services such as mobile ordering are here to stay, it’s important to understand the role they play in the relationship between brands and consumers. Set the Bar. Strengthen Customer Retention.

Mobile Ordering 162

Mobile Ordering Food Order Back of House Consumer Goods 162

Modern Restaurant Management

JANUARY 4, 2023

44 percent of consumers are now purchasing up to three takeaways per week, in comparison to 42 percent prior to the increase in inflation. Overall, the Deliverect data exposes the top reason customers would order from a restaurant again is because of its good quality of food (52 percent). The survey found that in the U.S.,

Food Order 180

Food Order Delivery Food Consumer Goods 180

Modern Restaurant Management

MARCH 2, 2023

Some of the most common elements across these various consumer-driven businesses include pricing, location, environment, quality of goods and services, access, parking, and so on. Can they order goods or services from their phone? Most consumers now expect vendor acceptance of digital payments. The list goes on.

Operations 129

Operations Loyalty Program Consumer Goods Mobile Ordering 129

Modern Restaurant Management

JULY 12, 2023

A majority of diners report diminishing guest experience because of labor shortages at restaurants, according to a consumer survey from HungerRush. 57 percent of consumers aren’t confident that a busy store will take their order correctly. 57 percent of consumers aren’t confident that a busy store will take their order correctly.

Customer Experience 147

Customer Experience Food Order Dine-in Online Ordering 147

Perfect Daily Grind

MARCH 20, 2023

Ecommerce can be broadly defined as the buying and selling of goods over the internet. Company websites must be user-friendly, otherwise customers may look elsewhere to purchase their goods. For roasters, selling coffee (as well as brewers and coffee equipment) online can help to educate less-informed consumers in a constructive way.

Consumer Goods 141

Consumer Goods Point of Sale Online Ordering Customer Service 141

Modern Restaurant Management

JULY 20, 2022

Industry advertisers have needed to remain nimble as economic conditions have turned on a dime, reevaluating their campaigns to reflect changing restrictions, consumer behaviors and more, sometimes at a mere moment’s notice. consumers have used the internet to find information about local businesses more than once a week.

Consumer Goods 177

Consumer Goods Advertising Dine-in Transportation 177

Perfect Daily Grind

MAY 1, 2023

For any successful consumer-facing business, building trust is key. You may also like our article on whether specialty coffee consumers actually want to be more connected to farmers. The same study shows that a lack of trust can be a deal-breaker for many consumers. Read on for more of their insight.

Customer Experience 140

Customer Experience Customer Service Consumer Goods Beverage 140

Perfect Daily Grind

JUNE 21, 2022

Good coffee has become a competitive advantage for airlines, as well as an opportunity to represent local brands. While a coffee drinker who’s just looking for a warm beverage and a caffeine kick might not mind this, consumers who are looking for a more nuanced, complex cup will find it frustrating. The altitude. The service.

Airlines 138

Airlines Consumer Goods Travel Customer Service 138

Modern Restaurant Management

SEPTEMBER 8, 2023

For external audiences, spotlighting your commitment to food safety will also help increase consumer trust and loyalty, as well as positive reviews and referrals. Internally, trust fosters a sense of accountability and responsibility throughout the organization from the top down.

Food Safety 190

Food Safety Food Allergens Loyalty Program 190

Modern Restaurant Management

OCTOBER 18, 2022

Historically high gas prices are pushing consumers towards EV options. Additionally, growing numbers of new EV models – and government sales incentives – are sparking consumer interest. Consumers’ needs will change as they transition to EVs. Attract consumers, employees, and investors.

Food Safety 164

Food Safety Food Order Food Supply Consumer Goods 164

Perfect Daily Grind

DECEMBER 12, 2022

But is there a way for coffee producers to improve their access to goods and services without exchanging money? This is where two parties directly exchange goods and services for other goods and services – meaning no money is exchanged during the transaction. One way they can do so is by bartering.

Consumer Goods 189

Consumer Goods Sustainability Certification Equipment 189

Modern Restaurant Management

JULY 18, 2023

And those consumers want the restaurant experience, according to a survey earlier this year by the National Restaurant Association. It reported that “84 percent of consumers say going out to a restaurant with family and friends is a better use of their leisure time than cooking and cleaning up.”

Food Order 166

Food Order Customer Service Seating Consumer Goods 166

Modern Restaurant Management

AUGUST 15, 2022

Throughout the pandemic, operators have taken note of consumers’ changing lifestyles and the needs of their staff, and as a result, recent innovations have emerged to address these new needs. Consumers are getting back out into the world again and reconnecting with all their favorite places and experiences.

Operations 171

Operations Consumer Goods Sustainability Mobile Ordering 171

Modern Restaurant Management

OCTOBER 26, 2022

While using credit cards is a convenience for consumers, this form of payment represents a major cost center for restaurants. Credit card acceptance is an essential part of doing business today as more consumers move toward cashless forms of payment. merchants who accepted credit cards as payment for goods and services paid $105.23

Restaurant Law 154

Restaurant Law Food Order Dine-in Consumer Goods 154

Modern Restaurant Management

MARCH 21, 2023

Updating each price change and physically adding an “unavailable” sticker to traditional signage was time-consuming and inefficient. During the pandemic, menu prices frequently changed, and products were often out-of-stock due to supply chain shortages. Thus, automation of product updates was essential.

Technology 170

Technology Menu Consumer Goods Waste 170

Modern Restaurant Management

OCTOBER 24, 2022

Restaurants and customers are feeling the effects of inflation, according to the third quarter 2022 data for the Yelp Economic Average (YEA) report, The report reveals that inflation experiences have intensified for consumers in every state in the U.S. year over year, with reviews mentioning inflation up by 22 percent compared to Q3 2021.

Fast Casual 136

Fast Casual Food Supply Dine-in Casual 136

Modern Restaurant Management

MAY 8, 2023

Diners Are Financially Squeezed Economic pressure has consumers trading down in terms of where they are spending their dining dollars. Savvy restaurant franchisees should be looking at fast casual brands to meet this consumer where they are. You can deliver a superior product at the speed consumers want – in good times and bad.

Fast Casual 133

Fast Casual Casual Dine-in Operations 133

Modern Restaurant Management

MAY 6, 2022

Animal welfare and food processing concerns are making consumers explore environmentally-friendly food alternatives, prompting a rise in vegan food demand. Consumers are increasingly choosing plant-based goods due to growing awareness of animal cruelty and the significant environmental impacts of the dairy industry.

Food Supply 168

Food Supply Consumer Goods Allergens Food 168

Modern Restaurant Management

OCTOBER 24, 2022

As business owners know well, when inflation rises consumers often cut discretionary spending. For restaurants, this presents a challenge: How can you keep attracting customers to your restaurant when consumer purse strings tighten? These add-ons give consumers the ability to stretch their spending power when money gets tight.

Loyalty Program 138

Loyalty Program Consumer Goods Customer Experience 2022 138

Restaurant Business

JUNE 15, 2023

Most consumers—61%—eat dessert at least once a week, including 38% who eat desserts after a meal twice a week or more, according to Technomic’s recent Dessert Consumer Trend Report. Operators should be offering a variety of desserts that different diners gravitate toward, including fruit options, chocolate and baked goods.

Menu 101

Menu Back of House Seasonal Menu Consumer Goods 101

Modern Restaurant Management

MARCH 3, 2023

The report is an authoritative look at the industry and its opportunities based on a range of national surveys of restaurant owners, operators, chefs, and consumers. Flexibility to Accommodate Rising Food Costs and All-Hours Dining Demand for restaurant experiences remains strong among consumers who are hungry to connect over shared meals.

Food Order 195

Food Order Fine Dining Dine-in 2023 195

The Restaurant Group

NOVEMBER 24, 2022

Geo-Targeted Advertising Geo-targeted advertising involves only showing ads in regions where potential consumers are located. Restaurant businesses can use targeted marketing to create a stronger relationship with loyal consumers and increase their market share. This strategy also improves their marketing and advertising ROI.

2023 88

2023 Dine-in Consumer Goods Customer Experience 88

Restaurant365

JANUARY 18, 2022

Less food waste means lower Cost of Goods Sold (CoGS), potentially adding to your profitability. What is pre-consumer waste and post-consumer waste? Most food waste can be categorized by pre-consumer waste and post-consumer waste. Discourage post-consumer waste by reducing your portion sizes.

Waste 147

Waste Food Compost Food Order 147

Modern Restaurant Management

DECEMBER 16, 2022

That meant streamlining their operations – and consumers quickly got on board. Since 2020, however, consumers have grown used to contactless options such as curbside pickup as a convenient choice, even as restaurants reopened their doors. Curbside pickup also offers numerous benefits for the restaurant itself.

Dine-in 209

Dine-in Food Safety Food Order Customer Service 209

Modern Restaurant Management

DECEMBER 6, 2022

The rising cost of goods and services has given some consumers pause over how much gratuity they are willing to leave at restaurants. The Consumer Price Index for September shows an 8.5 consumers surveyed are most frustrated by long delivery times. percent in the second quarter of 2022. Nearly one third (31%) of U.S.

Food Order 167

Food Order Seasonal Menu Dine-in Delivery 167

Modern Restaurant Management

DECEMBER 20, 2021

The pandemic forced restaurants to adapt to not only a new, leaner business model but also to new consumer behavior. So what makes a good contactless menu? A good mobile experience. The good news is that it’s never been easier for restaurants to design professional-looking, state-of-the-art online menus.

Dine-in 214

Dine-in Food Order Mobile Ordering Online Ordering 214

Modern Restaurant Management

FEBRUARY 15, 2023

The food industry is approaching the perfect storm of a labor shortage, a customer surge, and heightened consumer expectations about service, cleanliness and more. But when they get sick from contamination or corner-cutting on cleanliness, that can tank a restaurant’s reputation for good. And it’s about to get a lot harder.

Food Supply 158

Food Supply Food Consumer Goods Dine-in 158

Modern Restaurant Management

SEPTEMBER 1, 2022

The cold chain is a variation on typical supply chains, but it refers to the movement of perishable goods—food and beverages, chemicals, vaccines, etc.—that However, current cold chains often are unable to cater to the specific climate requirements of different goods, especially as supply chains become longer and longer.

Waste 155

Waste Food Food Supply Management 155

Modern Restaurant Management

SEPTEMBER 17, 2022

There is also a growing trend in wines priced to sell with good value in either BTG or by-the-bottle formats to drive more orders and not just high margins. Meaningful Menu Innovations : Restaurants and bars are evolving their menus beyond being a functional tool to improve the consumer experience.

Guest Recovery 171

Guest Recovery Beverage Seasonal Menu Bar 171

Modern Restaurant Management

MARCH 11, 2022

The increased cost of goods due to supply chain issues and economic inflation is causing brands to look for other ways to increase margins. In addition to cost savings, there is plentiful evidence that consumers prefer online ordering and will select dining brands based on the ease of that experience.

Fast Casual 190

Fast Casual 2022 Food Supply Marketing 190