article thumbnail

Loyalty Innovation Has Evolved to Focus More on the Customer

Modern Restaurant Management

"Loyalty innovation is not always true innovation," Lynch added. "It’s Loyalty innovation sometimes simply is…Restaurants see others driving success with an initiative and they jump on the bandwagon, while tweaking it slightly to make it unique for their brand."

article thumbnail

5 Examples of Customer Service Innovation in Hospitality

Social Hospitality

Customer service is at the core of innovation and good business practices. To do that, you have to be innovative and adopt new as well as tried-and-tested solutions into your operation. It’s important to implement innovative solutions if you want to preserve and grow your brand. Wrapping up.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Tech Innovations that Simplify Restaurant Relocation

The Rail

Luckily, modern technology has introduced several innovations that streamline the restaurant relocation process, making it more efficient, cost-effective, and manageable. In this article, we’ll explore the key tech innovations that are simplifying restaurant relocation and helping owners make a seamless transition to their new space.

article thumbnail

New Ops Innovators Webinar Series: The ROI of Ops Management

Crunchtime

Staying innovative in the highly competitive restaurant space requires a combination of strategic thinking, technological savvy, and a commitment to fostering a culture of innovation and excellence. To drive positive change and growth operators must embrace creativity, efficiency, and adaptability.

article thumbnail

How to Increase Diversity in Your Workforce Through AI Technology

Diversity and inclusion are crucial for building a strong and innovative workforce. Discover how AI technology can revolutionize your hiring process and drive diversity in your organization. Embrace the future of recruitment and create a more diverse and inclusive workplace with AI technology.

article thumbnail

Every Employee Has a Role in Innovation

Modern Restaurant Management

Innovation, the late Peter Drucker pointed out in his landmark book, The Discipline of Innovation, is the “effort to create purposeful, focused change in an enterprise’s economic or social potential.” But where are your innovators? ” Innovation is a cool word, but at its heart is change.

article thumbnail

How Thoughtful Innovation Is Helping Restaurants

SpotOn

SpotOn was named by Fast Company as one of the most innovative companies in 2024, joining past winners like OpenAI, AirBnB, and Microsoft. Listed as number 9 in the dining category by Fast Company , SpotOn was recognized for its continuous innovation with products like Seat & Send and Marketing Assist.

article thumbnail

Using AI to Test Innovative Restaurant Employee Communication and Scheduling Models

AI technology is helping restaurateurs rise to complex labor challenges and laws with machine learning solutions that improve working conditions for staff, leading to happier employees who stay onboard and bring their best to work.

article thumbnail

How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you! What You Will Learn: Cutting-Edge Revenue Optimization Techniques 🚀 Discover innovative methods to maximize your company's revenue streams and stay competitive in a dynamic market.

article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks.

article thumbnail

3 Reasons You Should Add a Delivery-Only Brand To Your Restaurant!

Whether it was building Family Meals, developing To-Go Cocktails or attempting to master the art of Delivery, the past two years taught us as operators to think differently & to constantly look for ways to innovate within our four walls to generate revenue.

article thumbnail

Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. Payroll optimization can be one of the most time-consuming and complex factors of small business management.