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5 Examples of Customer Service Innovation in Hospitality

Social Hospitality

Customer service is at the core of innovation and good business practices. To do that, you have to be innovative and adopt new as well as tried-and-tested solutions into your operation. It’s important to implement innovative solutions if you want to preserve and grow your brand. Wrapping up.

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Every Employee Has a Role in Innovation

Modern Restaurant Management

Innovation, the late Peter Drucker pointed out in his landmark book, The Discipline of Innovation, is the “effort to create purposeful, focused change in an enterprise’s economic or social potential.” But where are your innovators? ” Innovation is a cool word, but at its heart is change.

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Technology Drives Exciting Innovations for ISO Compliance

Modern Restaurant Management

SaaS software has improved this process dramatically and, moving forward, innovative new technologies are expected to elevate the ISO compliance process even more. Achieving ISO compliance offers considerable benefits for restaurants, and tech tools make this accomplishment significantly easier.

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Four Ways QSRs MUST Innovate to Outlast the Pandemic

Modern Restaurant Management

Extraordinary times always seem to lead to extraordinary innovations, and the restaurant industry is currently in the midst of perhaps the greatest time of upheaval, ever. A large part of their success are the innovations that are reinventing their restaurants to accommodate a changed consumer base. Go All In on Digital Delivery.

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Using AI to Test Innovative Restaurant Employee Communication and Scheduling Models

AI technology is helping restaurateurs rise to complex labor challenges and laws with machine learning solutions that improve working conditions for staff, leading to happier employees who stay onboard and bring their best to work.

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The Future of Pizza Delivery: Predictions and Innovations in Pizza POS

Thrive POS

In this article, we'll take a look at some of the latest trends and innovations in pizza delivery and what the future might hold for this ever-evolving sector, including the role of pizza point of sale (POS) systems. One such POS for pizza that's leading the way in innovation is Thrive POS.

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Innovation, Cup by Cup: The Starbucks Sustainability Approach

Modern Restaurant Management

My vision as a climate advocate and inventor-turned-entrepreneur is to create innovations that reduce environmental impact. That’s why holistic, sustainable innovation is so important. That is why innovators cannot stop trying to find solutions to the ever-increasing problems that negatively impact our environment.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks.

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3 Reasons You Should Add a Delivery-Only Brand To Your Restaurant!

Whether it was building Family Meals, developing To-Go Cocktails or attempting to master the art of Delivery, the past two years taught us as operators to think differently & to constantly look for ways to innovate within our four walls to generate revenue.