Modern Restaurant Management

NOVEMBER 8, 2024

If your restaurant hosts events, include a testimonial with the host talking about the event being a smashing success – thanks in part to your venue. For example, if you have a seasonal menu, consider sharing a testimonial featuring a customer enjoying the fresh spring flavors.

Marketing 450

Marketing Social Media Email Marketing Customer Experience 450

Modern Restaurant Management

OCTOBER 17, 2024

Safety training should take place upon hire for all new employees, but that should not be a one-time event. Finally, employees should be given emergency preparedness training to know how to respond to emergency scenarios in the event of a fire, for example or even placating an angry customer.

Insurance 417

Insurance Kitchen Safety Food Safety Employee Relations 417

Modern Restaurant Management

JANUARY 2, 2025

Build Community Connections : Engage your local community through events and partnerships that build customer loyalty. Stay Cost-Effective : By using a beer and wine license, you avoid the high costs of a full liquor license and still deliver creative cocktails. Adapt and Prepare : The restaurant industry is unpredictable.

License 472

License Loyalty Program Innovation Customer Service 472

Modern Restaurant Management

NOVEMBER 12, 2024

Sadly, these events are only becoming more frequent; in 2023 alone, the U.S. With extreme weather events ranking as one of the most significant risks to businesses by the World Economic Forum , now marks a critical time for restaurant owners and operators to evaluate their preparedness strategies.

Training 473

Training Communication 2025 2024 473

Modern Restaurant Management

FEBRUARY 21, 2025

Understanding FSMA Rule 204 and Traceability Standards FSMA Rule 204 introduces rigorous recordkeeping requirements for Critical Tracking Events (CTEs) and Key Data Elements (KDEs) to improve traceability for foods on the FDA’s Food Traceability List (FTL).

Food Safety 524

Food Safety Management Management Kitchen Safety 524

Modern Restaurant Management

DECEMBER 31, 2024

From eyebrow-raising splurges and quirky simple essentials to cultural events and TikTok trends that pushed consumers to hit “add to cart,” I thought this would be of interest to you and your readers! ” “Personalized sommelier experiences with paired tasting menus to the exact standards of our guest booking an event.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

FEBRUARY 7, 2025

" Among the key findings: Consumers crave interactive dining : 70 percent are interested in tasting events, 52 percent in private dinners with a chef, and 50 percent in cooking classes at restaurants. 90 percent of fine dining operators say in-person dining is key to their 2025 success.

Definition 282

Definition 2025 Loyalty Program Fine Dining 282

Modern Restaurant Management

DECEMBER 12, 2024

Beyond just a single event, team-building activities can be built in, occurring monthly or quarterly to continually remind them that their efforts don't go unnoticed. Whether it's a group dinner, an escape room adventure, or even a simple picnic at a local park, bonding outside the work environment encourages stronger relationships.

Loyalty Program 440

Loyalty Program Cash Management Certification Customer Experience 440

Modern Restaurant Management

APRIL 8, 2025

" Fink suggests promoting family-friendly experiences, such as special “family night out” events, while high-end restaurants should position themselves as an escape from daily responsibilities, offering luxurious and relaxing experiences tailored to busy parents and professionals looking for a refined dining atmosphere.

2025 399

2025 Fast Casual Consumer Goods Seasonal Menu 399

Culinary Cues

MARCH 10, 2025

There will likely be a bar with some food options, room service (sometimes 24 hours per day), a poolside seasonal caf, Sunday brunch, and multiple banquet rooms that at times will have simultaneous events taking place. This interdependence is what makes a great kitchen fire on all cylinders.

Hotels 370

Hotels Fine Dining Seasonal Menu Healthcare 370

Modern Restaurant Management

JANUARY 14, 2025

Meanwhile, extreme weather events are likely to disrupt transportation routes, damage crops, and lead to shortages of key ingredients, resulting in price spikes that impact menus. Extreme Weather: By 2035, experts predict that higher temperatures alone will push up worldwide food prices by between 0.9 percent annually.

Management 450

Management Management Food Seasonal Menu 450

Modern Restaurant Management

DECEMBER 11, 2024

It's not just the merch on the menu that is driving traffic to the brand with a misison to create spaces that blend sports and leisure and offer innovative cocktails, next-level architecture and high-end designer decor with elevated bar bites, retro games, and exclusive event nights.

Merchandise 419

Merchandise Sports Social Media Seasonal Menu 419

Modern Restaurant Management

DECEMBER 4, 2024

More than three-quarters are organizing events with family, and over half plan to dine out with friends for holiday festivities. Additionally, a quarter of people are planning corporate events at restaurants. ." Nearly half of Americans are planning to celebrate the holidays at a restaurant.

Seasonal Menu 251

Seasonal Menu Mobile Ordering 2025 2024 251

Modern Restaurant Management

FEBRUARY 24, 2025

Extreme weather events have become a major cost driver, with 92 percent of respondents believing it impacted their business in 2024. From Hurricanes Milton and Helene to Los Angeles wildfires, these events have disrupted operations and supply chains nationwide, with 79 percent reporting that they have led to rising general costs.

2024 251

2024 2025 2023 Loyalty Program 251

Modern Restaurant Management

DECEMBER 9, 2024

The holiday season is a huge calendar event in the restaurant industry, with bookings booming as guests look to let their hair down and enjoy a festive feast. Over the Christmas season, 63 percent of adults plan to eat out so your restaurant needs to be prepared for the increase in demand.

POS 418

POS Seasonal Menu Point of Sale Customer Experience 418

ChowNow

FEBRUARY 28, 2025

Host Events to Draw in New Customers A well-planned event can turn a slow night into a full house and introduce your restaurant to new customers who may not have visited otherwise. Events create buzz, excitement, and a reason for people to choose your restaurant over the competition.

2025 195

2025 Email Marketing Social Media Loyalty Program 195

Modern Restaurant Management

FEBRUARY 2, 2023

Host a Speed Dating Event COVID impacted everyone’s love life. A speed dating event is a fun and classic way to meet new people. Businesses should also consider local collaborations for hosting events that can draw patrons to multiple restaurants at once. Invest in Games Board games are no longer just for the kids table.

Fine Dining 474

Fine Dining Events Customer Experience Seasonal Menu 474

7 Shifts

NOVEMBER 15, 2024

How do you prepare your team for special events or holiday rushes? Can you give an example of how you’ve managed a large event or special occasion at a restaurant? As a restaurant manager, how do you prepare your team for special events or holiday rushes? How do you handle situations where an employee is underperforming?

Leadership 195

Leadership Management Management Operations 195

7 Shifts

NOVEMBER 15, 2024

They also bring creative ideas to the table, such as improving the drink menu and coming up with new events and promotions to drive sales. Can you provide an example of a successful event or promotion you organized? What would make you say that an event or promotion was successful?

Bar 195

Bar Management Management Hiring 195

7 Shifts

OCTOBER 28, 2024

Promote these drinks during peak hours or events, and train your staff to highlight these unique drinks when interacting with customers. Look for catering and event opportunities Offering catering for private events like weddings, corporate gatherings, or holiday parties can bring in additional revenue and help you reach new customers.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

Modern Restaurant Management

JANUARY 9, 2025

This broad applicability and versatility ensures consistent warmth across different areas of the resort, such as patios and dining areas, observation or event decks, and cold-weather areas. Transitioning from Gas to Electric Heating Switching to electric heating is fairly straightforward with the right planning.

Outdoor 386

Outdoor Brewery Seating Small Business 386

Modern Restaurant Management

JANUARY 23, 2025

Develop weekly schedules that account for staffing, inventory, and major events. Plan Ahead to Minimize Last-Minute Stress Strategic planning keeps management on top of a restaurant’s operations. By anticipating peak times and potential challenges, you can address issues proactively rather than reactively.

Operations 395

Operations Workshop Sustainability Inventory 395

7 Shifts

OCTOBER 22, 2024

Collaborate with nearby businesses for events or promotions, and ask them to include a link to your website on their site. Use it to share updates, special events, or new menu items. When done right, it helps keep your restaurant at the top of customers' minds, encourages repeat visits, and promotes special events or menu items.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

JANUARY 26, 2022

Holidays provide restaurants with the opportunity to capitalize on the special moment by offering specials, events, and so much more exclusive to the holiday. With delectable pre-selected courses, the meal can feel more upscale and thus create an event that feels more special and memorable. Host a Party or Event. Throw a party!

Social Media 563

Social Media Seasonal Menu Advertising Events 563

Modern Restaurant Management

DECEMBER 3, 2024

Tock's all-in-one platform enables hospitality businesses to showcase and sell a diverse range of experiences, from everyday reservations to unique events, all in one place—year round or seasonally. This is particularly valuable during high-demand seasons or for special events or during high-demand seasons or for special events.

Reservations 221

Reservations Book Customer Experience Dine-in 221

Modern Restaurant Management

NOVEMBER 21, 2024

When communities begin piecing themselves back together after severe weather events, QSRs like McDonald's, Wendy's, and Starbucks often find themselves serving a purpose beyond their usual role. Here's what's working behind the scenes: Take drive-thrus, for instance.

Technology 221

Technology Food Supply Small Business Events 221

Modern Restaurant Management

APRIL 16, 2025

Members can entertain guests in an intimate setting and have preferred access to special tastings and other events. Membership is $3,000 annually, with the full amount applied toward all food and beverage purchases. Why do these operators feel it’s important to go above and beyond to serve and engage with guests? "In

Back of House 340

Back of House Customer Experience Customer Service Hospitality 340

The Rail

MARCH 25, 2025

By Jordan Hayes, Contributor Relocating a restaurant is a major event that offers an opportunity to rebrand, refresh, and create excitement among your customers. Host a Farewell Event at the Current Location Before closing the doors of your current location, consider hosting a farewell event to thank loyal customers for their support.

Social Media 130

Social Media Email Marketing Customer Experience Events 130

Modern Restaurant Management

OCTOBER 12, 2022

As a restaurant, you’ve got the opportunity to feed into that joyful excitement with special events for the season, so grab the chance before the winter holidays takeover! Make sure the effort you’ve put into planning your Halloween party pays off by advertising sufficiently and strategically in the weeks leading up to the event.

Advertising 491

Advertising Social Media Food Truck Seasonal Menu 491

Modern Restaurant Management

APRIL 17, 2025

Restaurants, wineries, and hotels now need to offer more than just standard reservations – they need to sell premium experiences like chef's counters, wine tastings, cocktail classes, and special events alongside traditional bookings.

Reservations 251

Reservations Fine Dining 2024 2023 251

Modern Restaurant Management

JANUARY 3, 2024

Participate in local events, such as festivals, quests, fundraisers, or sports tournaments. Host thematic city events. In the previous trend, we talked about participation in local events. Here, I propose you become an organizer of an event. Conduct regular thematic events in your establishment.

2024 520

2024 Social Media Customer Experience Events 520

ChowNow

FEBRUARY 7, 2025

A strong social media presence, community partnerships, and local events can get your name in front of more potential customers. Local Events Increases brand visibility within the community and attracts new customers. Investing in digital ads, email marketing , and an optimized online ordering system that can boost sales.

Marketing 195

Marketing Email Marketing Social Media Loyalty Program 195

ChowNow

JANUARY 23, 2025

Here are the most effective ways to accomplish this: Stay active on social media: Share updates about your menu, highlight special events, or give followers a behind-the-scenes look at your restaurants operations. For more ideas, check out our restaurant event ideas guide. Start by analyzing your customer base, menu, and service style.

2025 195

2025 Loyalty Program Operations Email Marketing 195

EATER

DECEMBER 23, 2024

During this years annual Holiday Soiree fundraising event, the Harlem Brewing Company and neighborhood chefs JJ Johnson , Russell Jackson , and Contentos Asia Shabazz, all of whom have taken various steps to support their surrounding Harlem community throughout the year, served dishes like oxtail and grits and triple chocolate cake.

Guest Recovery 293

Guest Recovery Dine-in Events Small Business 293

The Rail

APRIL 6, 2025

Teaching your employees to recall names, preferences, and special events of regular customers shows attention to detail that clients really value. By delivering tailored texts for important events or just checking in with clients who have not visited recently, an SMS automation platform can assist in simplifying this process.

Guest Recovery 130

Guest Recovery Loyalty Program Consumer Goods Customer Service 130

The Rail

FEBRUARY 7, 2025

As a restaurant owner, you can capitalize on these trends by showcasing seasonal menu items, behind-the-scenes kitchen prep , chef interviews, clips of special events, and customer testimonials to provide an authentic glimpse into the restaurant operations that fosters trust. Special events make for good video content as well.

Marketing 130

Marketing Serving Loyalty Program Social Media 130

Culinary Cues

NOVEMBER 10, 2024

Television screens presented a mix of sporting events and CNN talking heads, and the smell of grilled meat and batches of beer brewing behind glass walls provided sensory overload. The noise level was high and I’m sure among those present there was some discussion about the election results.

Front of House 432

Front of House Back of House Sourcing Travel 432