Modern Restaurant Management

APRIL 17, 2025

It's not exactly as sexy as a superhero origin story, but the founding of Tock does involve problem solving. Nick Kokonas was trying to solve Alinea's costly no-show problem and the resistance they faced when introducing prepaid reservations. In the decade that has passed since, reservation technology has become a vital part of the restaurant industry. "We've also seen a significant shift in how restaurants handle guest commitments," Tock CEO Matt Tucker told Modern Restauran

Reservations 251

Reservations Fine Dining 2024 2023 251

Goliath Consulting

APRIL 18, 2025

Hospitality isnt just serviceits the emotional connection that keeps guests coming back. Providing good food is just the beginning. In todays competitive dining landscape, hospitality is what truly sets a restaurant apart. While trends come and go, the ability to make guests feel genuinely welcomed, appreciated, and cared for remains timelessand crucial to long-term success.

Hospitality 221

Hospitality Email Marketing Mobile Ordering Customer Service 221

Modern Restaurant Management

APRIL 16, 2025

Tableside caviar service A prosciutto cart An authentic kaiseki tasting experience and members-only Japanese whiskey lounge Tableside s’mores These are just a few examples of ways restaurants across the country are hoping to attract guest by elevating the dining experience and creating a vibe highlighted by superior food and presentation. inKind’s CEO Johann Moonesinghe noted this trend toward immersive, quality-focused experiences prioritizing ambiance and exceptional food. "Aft

Back of House 340

Back of House Customer Experience Customer Service Hospitality 340

ChowNow

APRIL 15, 2025

Running a restaurant without tracking your key metrics is like flying blind. Sure, instincts matter, but lets be honest, following your intuition is really just a guessing game, and eventually, a strong hunch will turn out to be a bad judgment. With razor-thin margins and hundreds of moving parts, guessing your way through important decisions wont cut it long termthats where you can leverage KPIs (Key Performance Indicators).

Operations 195

Operations Email Marketing Point of Sale Online Ordering 195

Advertiser: Paycor

Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.

EATER

APRIL 21, 2025

Finishing a dish with fresh herbs at Brooklyns Eyval. | Eyval How Iranian chefs in the U.S. are providing the diaspora with nostalgia and comfort alongside something new For many Persian families, a meal is a kind of performance. Its saffron-stained fingertips clouding a freshly sacrificed manicure. Chimes of chatter between khalehs and other aunties playing an acts-of-service tug-of-war surrounding the bountiful sofreh spread out across the table.

Back of House 171

Back of House Seasonal Menu 2000 Serving 171

The Rail

APRIL 18, 2025

By Jim Franzen, Contributor In the quiet hours of a Wednesday mid-afternoon, when the fryers long since cooled and the sun has dipped into a smudged shade of bronze over the alley dumpster, you might find yourself in the back office, cardboard box cracked open, sifting through faded photos and dusty VHS tapes. The whole thing smells faintly of vinegar and chili oil, as do the people you used to be.

Social Media 130

Social Media Uniforms Online Ordering Customer Experience 130

ChowNow

APRIL 15, 2025

Running a restaurant is equal parts passion and precisionespecially when it comes to running the numbers. One of operators most difficult challenges is balancing restaurant operating costs without compromising the food, service, and customer experience that makes your restaurant unique. Fortunately, though, cutting costs doesnt have to mean cutting corners, sacrificing the qualities of your restaurant that keep customers coming back again and again.

Operations 195

Operations Online Ordering Customer Service Customer Experience 195

EATER

APRIL 15, 2025

Lille Allen | Eater From Parisian cafes to KFCs, this leaning stool is wreaking havoc on derrieres everywhere A new insult to chairs just landed. I was scrolling through my TikTok FYP when I found this viral video of a woman at a restaurant in Paris, France, struggling to understand how to sit Lean on? Hunch over? one of its counter chairs. In the words of someone in the comments, Why they got you sitting on a tootsie roll?

Back of House 186

Back of House Transportation Download Design 186

The Restaurant Group

APRIL 18, 2025

What is Restaurant Accounting? Simple Definition of Restaurant Accounting Restaurant accounting is the process of recording, analyzing, and interpreting financial data for a restaurant. A restaurant accountants responsibilities typically include tasks such as recording transactions in the general ledgerthe master document for capturing financial transactions.

Management 78

Management Management Cash Management Inventory 78

Modern Restaurant Management

APRIL 18, 2025

The hospitality industry has always been about delivering great service—but today, that means more than just good food and friendly staff. Restaurant operators are dealing with shrinking margins, labor shortages, and higher guest expectations than ever before. The smartest ones aren’t just adapting—they’re using AI and automation to transform how their businesses run.

Airlines 251

Airlines Hospitality Waste Fast Casual 251

Advertiser: Paycor

Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.

Lavu

APRIL 17, 2025

Personalized restaurant marketing using POS data is a powerful way to drive sales and foster customer loyalty. By tapping into the insights your POS system provides, you can tailor marketing efforts that speak directly to the needs and preferences of your customers. Whether its sending personalized offers or creating targeted promotions, leveraging this data helps you make smarter decisions that resonate with your audience.

POS 78

POS Loyalty Program Marketing Point of Sale 78

Crunchtime

APRIL 17, 2025

As restaurants grow in size, managing inventory across multiple locations becomes more complex. T he right solution can give you tighter control over food costs, reduce waste, and create more consistent operations across every location. But w hen youre evaluating new inventory management tech, especially for a growing restaurant operation, the process can feel overwhelming fast.

Inventory 78

Inventory Management Management Demo 78

EATER

APRIL 21, 2025

Eater Video Chef Elia Taddesse uses berbere and mitmita spices to create crunchy, moist, and flavorful fried chicken at Doro Soul Food When chef Elias Taddesse pivoted from working at high-end French restaurants in New York City to exploring Ethiopian flavors in his own kitchen, he knew he had to open his first shop in the nations capital. Whats a better place to do it than D.C., with the biggest Ethiopian population next to Ethiopia, he explained.

Food Order 171

Food Order Serving Ordering Operations 171

Restaurant Business

APRIL 15, 2025

In-store cameras are coming; when good marketing is a bad thing; is data really necessary; and more insights from RLC.

Leadership 249

Leadership Marketing Operations 249

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

2025

Modern Restaurant Management

APRIL 16, 2025

Restaurants nationwide are facing growing uncertainty. With food and overall costs climbing, owners and managers are finding creative ways to reduce expenses and manage their spending more efficiently. While this uncertainty may seem like a challenge, it also offers restaurateurs the opportunity to step back and look at the factors that may be eating away at their bottom line.

Back of House 221

Back of House Waste Food Supply Transportation 221

Lavu

APRIL 17, 2025

Managing food costs is a growing challenge for restaurants as ingredient prices fluctuate and margins shrink. Real-Time Inventory Tracking offers a powerful solution by giving operators instant visibility into whats in stock, whats being used, and what needs to be reordered. This level of insight helps prevent overstocking, minimizes spoilage, and reduces the risk of theft or manual errors.

Inventory 78

Inventory Food Waste Mobile Ordering 78

Apicbase

APRIL 18, 2025

Even when recipes are standardised across locations, food cost can spiral. And when it does, the P&L wont tell you why. Thats what happened at this 24-location pizza chain. Sales were up. Quality consistent. No complaints. On the surface, everything looked fine. But underneath, something was off, and no one could see it. That changed when they started using Apicbase.

Point of Sale 52

Point of Sale Waste Food Order POS 52

Black Box Intelligence

APRIL 15, 2025

Key Takeaways What You Need To Know: Authenticity Isnt a Vibe Its an Operating Principle Every Guest Deserves a Response Small Fixes = Big Wins Feedback That Fuels Brand Loyalty Operationalizing Guest Feedbackand Why It All Starts with Caring Insights from Torchy’s Tacos In the latest episode of Lessons from the Field , we sat down with Brandon Rathert, Director of Brand Marketing at Torchys Tacos.

Small Business 52

Small Business Social Media Demo Hiring 52

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

2025

Restaurant Business

APRIL 16, 2025

Consolidated Burger Holdings, which operates 57 locations in Florida and Southern Georgia, declared Chapter 11 bankruptcy after a dispute with the company over remodels and amid heavy debt.

Operations 225

Operations 225

Modern Restaurant Management

APRIL 15, 2025

While nearly one in ten respondents to a survey of more than 2,000 US diners conducted by Revenue Management Solutions (RMS) have used or are using GLP-1, it hasn't slowed their restaurant-going behavior. One quarter of those currently taking a GLP-1 medication increased their QSR visits in the past month with 43 percent of past users reporting more visits.

Dine-in 251

Dine-in Pricing Magazine Definition 251

Lavu

APRIL 17, 2025

Running a restaurant is tough enough without energy bills quietly eating into your profits. Yet many owners unknowingly fall into common traps that drive up utility costs month after month. From inefficient workflows to outdated equipment, energy-wasting mistakes in restaurants are more commonand costlythan most realize. The good news? Technology is changing that.

Waste 78

Waste POS Equipment Inventory 78

Mad Mobile

APRIL 16, 2025

At Mad Mobile, our Technical Support teams in Tampa and Colombo work as one seamless unit, ensuring round-the-clock support for our customers. Despite being thousands of miles apart, our partnership is built on trust, expertise, and a shared commitment to delivering the best support experience through global collaboration. Learning from Each Other For Marko (Senior Director of Global Support) , stepping into his role with fresh ideas meant embracing rapid change.

Leadership 52

Leadership Customer Experience Customer Service Communication 52

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Small Business

Crunchtime

APRIL 15, 2025

For top restaurant and convenience store operators, brand standard audits arent just about ticking boxes for compliance and cleanlinesstheyre a game-changer. Done right, they become a catalyst for smoother operations, more engaged employees, and stronger overall performance. And when powered by a digital platform, these audits provide instant visibility into store operations, turning insights into action faster than ever.

Audits 78

Audits Operations 78

Restaurant Business

APRIL 21, 2025

The fast-casual burrito chain said it expects the restaurant to open early next year and that it is eyeing further expansion in the region.

Fast Casual 211

Fast Casual Casual Operations 211

Modern Restaurant Management

APRIL 18, 2025

Forget data centers and distant research labs: your local quick service restaurant may soon be the frontline of AI adoption in the real world. McDonald’s has plans for a significant AI overhaul while Yum! Brands – parent of KFC, Taco Bell and Pizza Hut – is partnering with Nvidia to accelerate the development of AI technologies for its restaurants.

Food 221

Food Kitchen Safety Food Order Food Safety 221

Lavu

APRIL 17, 2025

When it comes to managing inventory, restaurants face a choice: POS inventory alerts vs. manual tracking. While manual tracking may seem like a simple solution, it often leads to errors, wasted time, and unnecessary costs. On the other hand, POS inventory alerts offer real-time updates, automate ordering, and minimize human mistakes. Many modern systems also include the ability to instantly 86 out-of-stock items, ensuring unavailable dishes are removed from menus in real tim epreventing order is

POS 78

POS Inventory Small Business Mobile Ordering 78

Advertisement

Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.

Cash Management

Wasserstrom

APRIL 15, 2025

The average franchise relationship is 720 years plus, meaning that these are long-term partnerships driving growth from both sides. When the economy is thriving, an equitable relationship between franchisees and franchisors comes easily or easier. However, its how each party handles themselves during difficult times that really defines the relationship.

Franchising 79

Franchising Franchise Blog Management 79

EATER

APRIL 15, 2025

Fujio Emura/Chronicle Books In his debut cookbook, In the Kusina, Woldy Reyes provides a vegetarian bagoong that has almost as much complexity as the real thing Heres the thing about plant-based Filipino food: While our cuisine has no shortage of delicious vegetable dishes, many of them, as traditionally cooked, still rely on fortification from fermented seafood, a funk that comes either in the form of fish sauce or the paste known as bagoong.

Reservations 263

Reservations 2025 Book Serving 263

Restaurant Business

APRIL 18, 2025

A look back at the weeks biggest news in the restaurant industry from Restaurant Business.

Operations 200

Operations 200

Modern Restaurant Management

APRIL 22, 2025

Planning ahead isn’t just a task. It’s the heartbeat of a great kitchen. This article is inspired by my book, 10 Rules of the Chef in the Modern Era. While the book offers a practical and concise guide, here I’d like to dive deeper into one of its core principles—highlighting how thoughtful preparation shapes true leadership in the kitchen.

Leadership 221

Leadership Ordering Book Hotels 221

Advertiser: Paycor

Get ready for the future of business. As HR navigates an ongoing labor shortage, leaders need stronger, more adaptable recruiting strategies. Do you have the tools you need to build a talent pipeline that drives sustainable business growth?

Sustainability