Trending Articles

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SWING FOR THE FENCES BUT RESPECT THE FUNDAMENTALS

Culinary Cues

Look around you and try to dissect those businesses and individuals who are successful at what they do. Chances are, these are the players who refuse to lock themselves into the groove of always playing it safe. Playing conservative may win an occasional baseball or football game, but it rarely inspires the players, coaches, or spectators. Everyone enjoys winning, but that exhilarating feeling that comes from pushing the envelope is even more thrilling.

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Is the Customer Always Right?

Modern Restaurant Management

A new study challenging the long-standing mantra “the customer is always right" determined that to better support employee mental health, restaurant operators should have clear policies stating that customers' uncivil behavior will not be tolerated. “For decades, a customer could be uncivil, angry, yelling or just plain wrong, and employees were expected to deal with it because it was just part of the business.

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3 Key Areas of Operations Execution that Drive Value in Restaurants

Crunchtime

What’s the value of all the store-level work—tasks, audits, SOPs, and more—happening in each restaurant every day? All of the work done across every store is an opportunity to drive a great customer experience and impression about your brand. This is operations execution—ensuring that every task completed by every employee is done correctly and on time across every location to keep the business moving and growing.

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What is a prix fixe menu? An A to Z guide for restaurateurs

Open for Business

While traditionally associated with fine dining, the prix fixe (pronounced “pre-feks”) menu has transcended its high-end roots, becoming a popular culinary trend. When curated with care and promoted effectively, this menu is a powerful tool for any restaurant, capable of making a memorable impression and drawing eager guests through the door. In this comprehensive guide, we’ll dig into the ins and outs of a prix fixe menu—what defines one, how to create one that works, the benefits for res

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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BUILDING A RESTAURANT FOOD AND WINE CULTURE

Sante

Plan better - Train harder The post BUILDING A RESTAURANT FOOD AND WINE CULTURE appeared first on Santé Magazine.

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8 secrets to driving more orders on your restaurant’s website

ChowNow

It’s no secret that websites are the one tool that every restaurant needs in its arsenal. In fact, 77% of diners visit a restaurant’s website before dining in or ordering out. But not all sites are created equal. To really bring in sales, you’ll need one that’s optimized for orders. ChowNow recently partnered with Squarespace to build premium websites designed for restaurants.

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The Shift Where We Ditched Paper Schedules and Spreadsheets for Automation

Crunchtime

In this article, a seasoned restaurant industry veteran with over three decades of experience, recalls the process of moving back-of-house operations from spreadsheets, to an automated platform. Learn about the struggles that ensued and the important lessons learned.

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As CosMc's takes off, McDonald's operators want a piece of the action

Restaurant Business

The Bottom Line: But where that action should take place is the question. Many operators believe the brand should be a testing ground for McDonald's own beverage program.

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How to do Inventory at a Restaurant: Your Quick-Start Guide

Sculpture Hospitality

Are you ready to dive into one of the secrets of our trade: nailing your restaurant inventory ? Trust us, getting your inventory right is like having a superpower in the restaurant industry, saving you cash, cutting down waste and keeping your customers coming back for more.

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Swedish Candy Is Suddenly Inescapable

EATER

Sweden’s candy culture is vast, with Saturdays designated for lördagsgodis, or “Saturday sweets.” | Getty Images/Johner RF Thanks to newfound TikTok popularity, candy sellers are finding themselves swamped with online orders and long lines Around 10 p.m. on a recent Friday night, the line at BonBon in Manhattan’s Lower East Side was out the door. This isn’t an uncommon sight in the neighborhood — the queue for Double Chicken Please was visible across the street — but BonBon isn’t an acclaimed co

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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Two-Way Radios Can Provide Better Customer Service

Modern Restaurant Management

Restaurants are constantly busy, which means communication is key to make sure the experience for customers is top of the line. Two-way radios, help restaurant staff communicate more efficiently leading to a better experience for the guests. With fast communication your guests receive the service they deserve each time they enter your establishment in a timely and effective manner.

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220. Restaurant Technology Guys Podcast Ep. 220 – Leverage First-Party Data with Vericast’s Next Drive: A Game Changer for Restauranteurs

Restaurant Technology Guys

Every restaurateur seeks to drive customer growth through tailored and effective marketing strategies, unsuccessfully at times. However, Vericast exclusively presents a solution, enabling restaurants to harness on-ground customer data effectively. Their groundbreaking product – Next Drive, designed specifically for data targeting and marketing, could revolutionize how restaurants fundamentally approach their marketing strategies.

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James Beard Foundation launches campaign to speed federal action on climate change

Restaurant Business

The chef-led initiative underscores climate impact on independent restaurants based on research from José Andrés’ Global Food Institute at The George Washington University.

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Spring Cocktail Recipes (32 Fresh Ideas)

Buzztime Business

This season, give guests a reason to spring into your bar or restaurant. Just bring a little fresh air to your drink list! Use these 32 spring cocktail recipes for inspiration. On-Trend Spring Cocktail Recipes Get the “it” factor. Infuse the National Restaurant Association’s alcohol trends into your spring cocktail recipes. Culinary Cocktails This year, bartenders are taking a cue from the kitchen.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Why your restaurant needs a better website

ChowNow

Simply having a domain name isn’t enough. The ticket to getting diners to order more often is a dynamic, engaging website. But where do you start? Well, here. Dive in to see all the ways that a better website can level up your restaurant.

 1. MAKE IT EASY FOR DINERS TO FIND YOU Search engines are one of the first places diners go to find new restaurants.

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Pop-Ups Keep The Purple Parrot Spirit Alive

Modern Restaurant Management

Mississippi restaurateur Robert St. John of the New South Restaurant Group has taken a twist on the adage "when life gives you lemons, make lemonade." In his case it's more like "when your restaurant closes due to the pandemic, host pop-ups." St. John's The Purple Parrot had been a community stalwart in Hattiesburg for 33 years.

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Restaurant Competition: It’s Always Possible to Outperform Your Peers

Aaron Allen & Associates

Originally published in the Aaron Allen & Associates newsletter on 02/19/2024. The Power of Long-Term Thinking Questions like “What’s next?” and “Where should we go from here?” arise a lot with our clients, especially for family-owned middle-market restaurant chains. It’s often the case that the CEO is so pressed with the day-to-day that it’s impossible to find the time to put everything on hold and work on defining (and documenting) what’s the vision for where the company should go, hon

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Focus Brands is changing its name to GoTo Foods

Restaurant Business

The parent of McAlister's Deli, Auntie Anne's, Cinnabon, Carvel, Jamba, Schlotzsky's and Moe's Southwest Grill is evolving into a "platform business.

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2024 Restaurant Spending Trends to Stay Ahead of the Curve

How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.

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How to Boost Your Restaurant Revenue with Effective Upselling

The Rail

By Indiana Lee, Contributor It’s clear that upselling can increase revenue for your restaurant. However, upselling can seem difficult to do without sounding pushy and running the risk of alienating customers. This means you need to figure out how to give customers more of what they want without sacrificing quality or integrity. Luckily, there are some tricks that successful restaurateurs employ to increase customer satisfaction and boost sales.

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Maximizing Profit Margins in Your Restaurant: The Role of Efficient Payroll Management

Restaurant Den

Unlocking the Path to Financial Success Through Streamlined Payroll Operations In the competitive landscape of the restaurant industry, where profit margins are notoriously slim, the imperative to optimize every aspect of operations cannot be overstated. Among these, payroll management emerges as a critical area where efficiency can significantly impact the bottom line.

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JBF Launches Climate Solutions Campaign

Modern Restaurant Management

Calling it a critical subject, the James Beard Foundation® launched a campaign focused on tackling the significant impact of climate change on independent restaurants, chefs, and the local economies they support. Through the Climate Solutions for Restaurant Survival campaign, the James Beard Foundation will unite chefs across the country to raise awareness, educate federal policymakers, and galvanize action to mitigate the impacts of climate change. “Independent restaurants are not ju

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You Should Always, Always Ask for Extra Sauce When Ordering Delivery

EATER

Getty Images These tiny to-go containers of dressings, salsas, vinegars, and more are great to use in your weeknight cooking This post originally appeared in the February 17, 2024 edition of The Move , pro tips and advice from Eater’s dining experts, direct to your inbox, direct to your inbox. Subscribe now. I’m a boring home cook. I have just a handful of go-to recipes for lunch and dinner in my arsenal, most of which are variations on the “house meal” theme.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Actual vs. theoretical food cost variance: Why does it matter?

Restaurant Business

Discover how mastering food cost variance can significantly enhance your restaurant's profitability and operational efficiency, ensuring you stay ahead in the competitive culinary industry.

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How To Open A Bar: A Complete Step-By-Step Guide

The Eat Restaurant

Here’s your complete checklist on how to open a successful bar in 2024.

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2024 Santé Wine & Spirits International Awards

Sante

The Early Bird Deadline is March 31st, 2024. Join us at the prestigious Santé Wine & Spirits International Awards as Continue Reading The post 2024 Santé Wine & Spirits International Awards appeared first on Santé Magazine.

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Reflections on Reaching $100M and What Comes Next

Crunchtime

For almost three decades, Crunchtime has helped restaurant brands of all sizes reach major milestones to grow and succeed. Seeing our customers thrive drives us to do what we do every day.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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FDA approves a drug to treat severe food allergies, including milk, eggs and nuts

The Salt

Journal of Allergy and Clinical Immunology in 2021.'/> Xolair is considered the first medication approved by the FDA that can help protect against severe allergic reactions brought on by accidental exposure to certain foods.

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Hard Rock International taps Major Food Group to curate F&B

Restaurant Business

Known for concepts like Carbone, The Grill and Dirty French, the multi-concept operator will bring dining options to both existing and new properties under development.

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Asian American-Owned Restaurants Are Breathing New Life Into Sacramento’s Historic Japantown

EATER

New restaurants including Japanese izakaya Binchoyaki, Southside Super, and pop-up Mecha Mucho are helping reinvigorate a part of downtown Sacramento that was once home to a thriving Japantown.

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Hungry for Change: Understanding Consumer Perception and Demand for Sustainable Packaging

Modern Restaurant Management

The restaurant industry has recognized the need for innovative packaging solutions to meet growing consumer demand and contribute towards sustainability targets. Traditional restaurant packaging has a significant negative impact on the environment as common materials used, such as Styrofoam and single-use plastics, are not compostable. The high reliance on plastics for food packaging has led to a buildup of landfill waste and ocean pollution.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr