Modern Restaurant Management

MARCH 26, 2025

Omnichannel communications and value-oriented customer expectations are two elements challenging restaurant owners and operators, according to a survey from Klaviyo. “Every guest touchpoint–whether it’s a dine-in experience, an online order, or even a response to a review – can influence future business,” Mike Eng, Senior Director of Vertical Expansion at Klaviyo, told Modern Restaurant Management (MRM) magazine. “Restaurants need to think beyond just serving

Marketing 468

Marketing Email Marketing Loyalty Program Mobile Ordering 468

EATER

MARCH 25, 2025

Keith Lee, the internets most famous food critic. | Photo by Renee Dominguez/SXSW Conference & Festivals via Getty Images The TikTok food critic has spent the last few years advocating for independent restaurants, most recently in a partnership with Toast. He also hopes to open his own someday. At this point, theres no denying that Keith Lee is among the countrys most influential food critics.

Social Media 253

Social Media Small Business Front of House Point of Sale 253

ChowNow

MARCH 21, 2025

Every successful restaurant has one thing in common: they know exactly who they are serving. Understanding your target market is the foundation of making smart decisions for your menu, pricing, and overall guest experience. Without a well-defined target market, restaurants risk wasting resources on strategies that dont connect and menu offerings that dont selltrying to appeal to everyone, but standing out to no one.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Goliath Consulting

MARCH 26, 2025

As the chill of winter fades and patio season returns, restaurant owners have a prime opportunity to prepare their HVAC systems for the demands of spring. With rising temperatures, fluctuating humidity, and increased allergens in the air, a neglected HVAC system can impact both guest experience and operational costs. Instead of waiting for issues to arise, a proactive maintenance approach can prevent costly repairs, improve energy efficiency, and ensure diners stay comfortable throughout the sea

Allergens 221

Allergens Kitchen Safety Seasonal Menu Food Safety 221

Advertiser: Paycor

Get ready for the future of business. As HR navigates an ongoing labor shortage, leaders need stronger, more adaptable recruiting strategies. Do you have the tools you need to build a talent pipeline that drives sustainable business growth?

Sustainability

Culinary Cues

MARCH 21, 2025

I was scrolling through Instagram this morning and came across a post about a sourdough hotel in Sweden where people can leave their sourdough starters to be cared for while they are on vacation. My first reaction was to chuckle at something that seemed a bit nave. I mean how large is the audience for this service? But then I put aside my initial reaction and realized that what we sometimes discount can open the door for something that just might be the right product, at the right time, in the r

Hotels 234

Hotels Back of House Customer Service Entertainment 234

Modern Restaurant Management

MARCH 25, 2025

In the restaurant industry, moving from General Manager (GM) to Multi-Unit Leader (MUL)—whether as a District Manager, Area Manager, or Regional Director—is usually seen as a natural career progression. After all, a high-performing GM has already mastered running a restaurant, hitting numbers, developing teams, and managing day-to-day operations, so giving them more locations should be a win.

Coaching 275

Coaching Leadership Training Management 275

ChowNow

MARCH 27, 2025

Menu pricing isnt just about covering costsits about finding that sweet spot where profitability, customer perception, and operational reality meet. Set prices too low, and youre leaving money on the table. Too high, and youll drive customers away. Somewhere in between is the number that makes sense for your food costs, your market, and your restaurants unique position.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

The Rail

MARCH 25, 2025

By Jordan Hayes, Contributor Relocating a restaurant is a major event that offers an opportunity to rebrand, refresh, and create excitement among your customers. Whether youre moving to a bigger space, a more strategic location, or a trendier neighborhood, the way you announce your restaurant's move can shape how customers respond to the change. A well-planned announcement not only reassures loyal patrons but also attracts new customers eager to explore your new location.

Social Media 130

Social Media Email Marketing Customer Experience Events 130

The Restaurant Group

MARCH 23, 2025

Introduction Hey there, fellow food enthusiast! Ever noticed how ordering your favorite meal has become as easy as pie? That’s the magic of online food ordering systems. They’ve not only spiced up our dining experiences but also served up a platter of benefits for restaurants. Let’s dig into how these systems are changing the game.

Online Ordering 78

Online Ordering Food Order Ordering Loyalty Program 78

Modern Restaurant Management

MARCH 21, 2025

We’ve all heard the statistics surrounding restaurant closures, from the 50 percent failure rate in the first five years to watching restaurant store-fronts change over year to year. The landscape is only getting more difficult, as evidenced by name brands like TGI Fridays and Red Lobster closing locations around the country. With the rising costs of goods, consumers growing more conscious of spending habits, and private equity-backed brands popping up in communities large and small, mom-a

Technology 221

Technology Front of House Customer Service Back of House 221

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

2025

EATER

MARCH 21, 2025

In this underrated show, Guy Fieri hosts a top-tier bracket of chefs who battle it out for the coveted title For a long time, Chopped was my comfort TV show of choice. The bite-sized segments and wild card elements kept the show entertaining, not to mention the celebrity judges and their quirks. (If you still havent learned not to serve Scott Conant raw red onions 61 seasons in, you deserve to be chopped.

Food 262

Food Entertainment Presentation Advertising 262

ChowNow

MARCH 27, 2025

If youre one of the thousands of restaurants that added online food delivery in recent years, you might be wondering: is it actually helping my business grow? The only way to know for sure is by tracking key performance indicators (KPIs) that drive business growth. These metrics give you a clear picture of your delivery performancefrom order volume and customer retention to delivery speed and profitability.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

Lavu

MARCH 21, 2025

Multilingual Menus for Restaurants are transforming the dining experience by breaking language barriers and enhancing customer satisfaction. These menus not only improve accessibility for a diverse range of customers but also streamline restaurant operations by simplifying menu management and order processing. With menus tailored to multiple languages, restaurants can increase efficiency, reduce errors, and boost sales by providing a personalized experience for diners.

Customer Experience 78

Customer Experience Seasonal Menu Fine Dining Customer Service 78

Restaurant Business

MARCH 24, 2025

The coffee chain is hiring the team behind Empower Delivery, the software company founded by Starbucks new chief development officer, Meredith Sandland.

Ordering 236

Ordering Hiring Delivery Operations 236

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Small Business

Modern Restaurant Management

MARCH 24, 2025

Value-driven dining and a growing interest in regional brands are two trends uncovered in Yelp's 2025 Fastest Growing Brand s report. Among the report highlights are: Fast food and value-driven restaurants are thriving—McDonald’s (#25), Taco Bell (#33), and Popeyes (#11) are among the brands seeing significant consumer interest growth.' Breakfast is booming—coffee and bakery brands saw the highest search growth with breakfast and brunch searches up 142 percent year-over

2024 221

2024 2023 Customer Experience Pricing 221

EATER

MARCH 26, 2025

The Travel buds Grand hotels are home to some of the French capitals most exciting and elegant meals, according to Eaters local dining expert and guidebook author Hotel restaurants tend to have a special energy. In a cosmopolitan culinary capital like Paris , they tend to attract a dynamic mix of locals from around the corner and visitors from around the world.

Hotels 204

Hotels Book Seasonal Menu Fine Dining 204

ChowNow

MARCH 21, 2025

Is your delivery operation disorganized? Do orders get lost in the shuffle between different platforms? Is your staff struggling to juggle multiple tablets, leading to slower service and mistakes? If managing food delivery feels more like a headache than a revenue stream, youre not alone. With 52% of consumers saying that ordering out is essential to their lifestyle, every restaurant that wants to stay competitive must offer delivery.

Delivery 195

Delivery Operations Food Online Ordering 195

Lavu

MARCH 21, 2025

Restaurants can now use customer data to enhance restaurant menu design, creating smarter menus that increase profits and improve the dining experience. By analyzing ordering patterns, sales trends, and customer preferences using the POS systems System, they can make data-driven decisions to optimize menu offerings, highlight popular dishes, and introduce profitable items.

Design 78

Design Menu Seasonal Menu Point of Sale 78

Advertisement

Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.

Cash Management

Crunchtime

MARCH 27, 2025

Managing food costs is one of the biggest challenges in the restaurant industry. Without effective restaurant inventory management, its easy for waste, inefficiencies, and inaccurate data to erode your profits. Our new ebook, 10 Strategies to Take Control of Food Costs , highlights proven tactics operators can implement to control food costs and streamline operations.

Food 78

Food Waste Inventory Download 78

Modern Restaurant Management

MARCH 27, 2025

As a restaurant manager, you want to do everything in your power to keep your commercial kitchen as well as your entire facility safe and welcoming to staff and patrons alike. However, fire hazards such as neglected kitchen equipment and grease buildup can lead to serious kitchen fires, threatening lives and livelihoods. While there is no way to completely eliminate fire risk in commercial kitchens, you and your staff can take steps to reduce the risk.

Kitchen Safety 221

Kitchen Safety Equipment Take-out Education 221

EATER

MARCH 27, 2025

Would Smartfood betray me? | Lille Allen One womans quest to figure out why her beloved white cheddar popcorn started to disappoint Smartfood White Cheddar popcorn is the only snack I ever want. I mean this. I do not often crave sweets, and while I will happily accept chips and Cheetos and various Haldirams mixes, Smartfood is the only one that sends me into a focused stupor.

Consumer Goods 226

Consumer Goods Food Supply 2019 Food Order 226

Restaurant Business

MARCH 21, 2025

The Week in Restaurants: This weeks restaurant news podcast features a discussion on Yum Brands Nvidia deal, Olive Gardens strong March and Luckin Coffees rapid growth. Also more on the Wonder deal for Tastemade.

Operations 249

Operations 249

Advertiser: Paycor

Use these handy calendar templates to stay on top of payroll in 2025! Download them today to share with your HR team or post for employees. Whether your company has biweekly, semi-monthly, or monthly pay periods, Paycor has you covered. Get your templates today!

2025

The Restaurant Group

MARCH 27, 2025

Introduction Have you ever wondered why certain menu items seem more tempting than others? Thats the power of Menu Psychology at work. Its not just about listing dishesits about crafting an experience that subtly guides customer choices, increasing both satisfaction and sales. Menu Psychology involves strategic menu design, menu formatting, menu presentation, and menu organization to make decisions easier for customers while maximizing a restaurant’s revenue.

Design 78

Design Menu Customer Experience Influencer 78

SpotOn

MARCH 21, 2025

Menu pricing is a delicate dance. It requires accurate data on food costs, total sales, overhead costs, labor costs, and all the many costs in between. You need to know what your competitors are charging and gauge the boundaries of what guests will pay for the dining experience. Just when you've found the ideal menu item price, the cost of eggs skyrockets and you're back to square one.

Pricing 52

Pricing Menu Point of Sale Seasonal Menu 52

Modern Restaurant Management

MARCH 27, 2025

Pooja Nair, Partner at Ervin Cohen & Jessup LLP, and aModern Restaurant Management (MRM) magazine legal contributor, discusseshow restaurant operators might be impacted bytariffs.

Magazine 221

Magazine Management Management Operations 221

EATER

MARCH 24, 2025

I tested five of the most high-tech toaster ovens on the market. and honestly, theyre all pretty amazing. But which one is right for you? Toaster oven technology has never been more advanced or effective. The modern toaster oven heats up fast, stays consistently hot and temperature-controlled, and is perfectly proportioned and feature-designed for solo apartment-dwellers or couples who share smaller spaces, although some models also cater to those with families (i.e., theyre tater-tot ready).

Uniforms 175

Uniforms Take-out Consumer Goods Design 175

Advertiser: Paycor

The right HR metrics can illuminate hidden trends, justify decisions to the C-suite, and give you an edge in this unpredictable economy. Download Paycor’s guide and learn how to calculate your: Cost-per-Hire Total Financial Impact of Absences Voluntary Turnover Rate And more!

2025

Restaurant Business

MARCH 24, 2025

Unlike microwaves of the past, the iHexagon doesnt use microwave technology at all times.

Technology 239

Technology Operations 239

Restaurant Engine

MARCH 26, 2025

Concentrate on hyperlocal marketing strategies to reach your target customer. How can your restaurant stand out in the middle of so much digital noise? Not only are you competing with chain restaurants and their massive advertising budgets, but youre also competing against local restaurants on social media platforms and with their own pay-per-click budgets.

Marketing 52

Marketing SEO Mobile Ordering Online Ordering 52

SpotOn

MARCH 24, 2025

For many, chicken and waffles are the ultimate comfort food—indulgent, sweet and savory, hard to argue with. But for RaShawn Moore, the aroma of deep fried batter and maple syrup was a sign he was out of his comfort zone. On a whim, Moore had reached out to a friend, Chef Judy , about starting a restaurant—what would become Uptown’s Chicken & Waffles.

Front of House 52

Front of House Customer Service Reservations POS 52

Modern Restaurant Management

MARCH 26, 2025

Adam Guild of Owner speaks withMo Farraj, co-founder of Talkin’ Tacos about scaling a restaurant business, menu and labor optimization, loyalty, marketing and more.Farraj has grown from one location to 22 in just fouryears, along with his co-founder Omar Al-Massalkhi.

Menu 221

Menu Marketing Operations 221

Advertiser: ZoomInfo

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

2025