Four Questions to Ask When Evaluating Third-Party Delivery Services

Modern Restaurant Management

According to a recent study , 44 percent of Americans use food delivery services, and the entire country spends over $100 billion on food delivery in a year. Offering delivery can, without a doubt, lead to more sales for your restaurant.

Future of Food Delivery

Goliath Consulting

The coronavirus crisis has challenged restaurants to rethink the way they deal with food delivery for good. Larger franchises have offered free delivery (McDonalds, Applebee’s, IHOP, Panera Bread, Wingstop and Chipotle Mexican Grill, among many others) to accommodate decreasing on-premise sales (1). Meanwhile, smaller restaurants had to turn to third-party delivery services like Doordash, UberEats, Grubhub to deliver food to their customers. No control over the delivery time.


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Delivery Dominance Starts with a Few Simple Questions

Modern Restaurant Management

As consumers expect more convenient ways to get their favorite meals – even more so than ever before amidst the pandemic – adding delivery has enabled restaurants to meet those demands and grow digital sales. In fact, delivery has become mission critical.

Food Costing Tips for Delivery

Modern Restaurant Management

Many of you (even before CV-19) broadened your business model to include take-out and delivery. Delivery and takeout will be a permanent, expanded segment. There are many, many considerations for delivery (safety, preparation, logistics, POS, etc.). Obviously, you want to offer items that are already popular, are relatively easy to make, and that withstand delivery. That means essentially ignoring the food cost percentage of delivery items.

Restrictions into Opportunities: How to Make Your Restaurant Succeed

Speaker: Patrick Cottrell and Joe English

The restaurant industry has changed so dramatically in the pandemic era that it's time to redesign your business strategy. This requires us to take a look at our menus, inventory, staff, and even our seating strategy. Whether your state allows outdoor dining, takeout only, or a little bit of both, we're here to help. Join Patrick Cottrell and Joe English from Sculpture Hospitality, and fit your restaurant to thrive in face of pandemic restrictions.

Checklist for launching a successful delivery business


Delivery isn’t simply an extra revenue channel – it’s also in high demand. Here is a 6-step guide to set up a delivery operation with success. Don’t forget to download our practical checklist for getting started with food delivery! #1 Even though online delivery restaurants have a greater reach than their brick-and-mortar counterparts, it’s still important to consider the needs of your target audience in order to ensure a consistent inflow of orders. Food delivery

What's the future for delivery and online ordering in 2021?


Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. What does the future look like for restaurant ordering and delivery tech?

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Do you think delivery and takeout isn’t right for your restaurant? Think again


For some that meant stepping up their already hot delivery game using the latest tech. Many had never thought about offering delivery as a channel before because it just wasn’t right for their brand of food and service. Why you might think your restaurant isn’t suitable for delivery.

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Getting alcohol delivery right: tools & tips


While alcohol delivery services are nothing new, they're more important now than ever. In this article, we'll help you get alcohol delivery right with some tools and tips. There are different ways of going about implementing alcohol delivery, depending on the nature of your business.

How to Use Data to Optimize Your Delivery Offering


This is particularly true when you offer eat-in, takeaway, and multiple delivery options as it can be very difficult to know where to prioritize. When it comes to delivery, your first priority will be getting good data in. Food delivery

Would Delivery Work for My Concept?

Modern Restaurant Management

Q: Would delivery work for my concept? A: Delivery –of all things– is a hot topic. Consumers demand it and the market has responded by offering several delivery options, from independent delivery companies to national firms. If you’re wondering whether delivery is good for your concept, the short answer is yes. consumers order delivery or takeout once a week. 59 percent of restaurant orders from millennials are takeout or delivery.

Food delivery management software 101


In the era of food delivery, offering online ordering, delivery and takeaway is a smart strategy to appeal to a vast audience of potential customers. When you start delivering meals, it’s crucial to invest in the right food delivery software, in order to keep things tidy and efficient. But what exactly is food delivery management software and how does it help your business? What is food delivery management software? Food delivery

Seven Public Policy Principles for Third-Party Delivery

Modern Restaurant Management

This marks the first time the restaurant industry and third-party delivery companies have come together to create guidelines and culminates a year-long effort by the Association to develop national policies based on the experiences of restaurant operators of all sizes.

Alcohol Delivery & Takeout: Tools & Tips


As restaurants struggle to find sources of revenue, Ohio’s Governor, Mike Dewine, recently announced a change to the laws around the takeout and delivery of alcohol for restaurants in the state of Ohio. […]. The post Alcohol Delivery & Takeout: Tools & Tips appeared first on The Official Wasserstrom Blog. Like most of the country, our home state of Ohio is under a stay-at-home order that has severely impacted the restaurant industry.

The 5 Biggest Food Delivery Risks


The food delivery trend has exploded over the last several years and it shows no signs of slowing down. Even restaurants who never thought that they would be doing delivery have had to at least consider adding this service. But getting started with food delivery for your restaurant isn’t just as simple as taking orders […]. The post The 5 Biggest Food Delivery Risks appeared first on The Official Wasserstrom Blog.

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Food delivery in the COVID-19 climate


Restaurants today have only two options: they can stay open by offering online delivery and/or takeout, or close up shop and wait for the proverbial storm to pass. Online food delivery has been skyrocketing in the past few years, so many restaurants already have a solid delivery model in place. But even if you are in the delivery game already, you’ll need to organize your operation in a different way to adapt to the current climate. Restaurant management Food deliver

Sending Delivery Tech Back: Five Ideas for Redesigning Aggregators

Modern Restaurant Management

Food delivery aggregators: You’re well past your expiration date. While there are a slew of challenges facing both diners and restaurants as the COVID-19 pandemic continues, one notable element often omitted from conversation are the delivery drivers who actually make these services work, but we’ll get to that in a moment. Due to the exclusive delivery contracts into which restaurants must enter, they may not have multiple options for delivery.

What Delivery Customers Expect During the COVID-19 Pandemic

Modern Restaurant Management

Restaurants are scrambling to accommodate a new kind of market – the frenzied and fearful delivery customer. We’ve already seen restaurants responding with curbside pickup, no-contact delivery, tamper-evident labeling and packaging, heightened food safety and sanitation policies, and more strict health and safety rules for employees. What does the delivery customer expect now? Delivery customers want restaurants to follow CDC guidelines (and be vocal about it!).

Is ‘Menu Scraping’ Legal for Third-Party Delivery Services?

Modern Restaurant Management

The advent of on-demand food delivery can be traced back to the early 2000s when the use of GrubHub, Seamless and numerous other online and mobile food-ordering systems became commonplace among college students and young professionals throughout the United States.

Does getting into food delivery pay off?


With the whole restaurant industry getting on the delivery bandwagon, you may be feeling the heat and wondering if it’s time to jump on yourself. But is food delivery worth the investment? Rest assured: not only does delivery pay off, it’s not all that hard to get into – especially if you work with us! The numbers don’t lie: delivery profits really…deliver! If you look at these costs, the only big variable that changes with delivery is food. Food delivery

7 Ways to Improve Your Restaurant’s Design for Delivery


The US restaurant delivery market is projected to reach $32 billion by 2024 , growing at an annual rate of 5%. Since COVID-19 hit the industry this year, it’s become even more obvious how central food delivery is to restaurant operations. It’s become essential to optimize for delivery.

Third Party Food Delivery Strategies for Restaurants

The Restaurant Group

Third Party Food Delivery Strategies. How long has your restaurant considered building a third-party food delivery strategy? The trends toward convenience over visiting a restaurant have only grown stronger, and due to the current COVID-19 pandemic restaurateurs are looking to leverage third-party delivery services. COMMON MISCONCEPTIONS IN THIRD-PARTY FOOD DELIVERY. Third-party delivery is only a marketing tactic. How will drivers pick up orders for delivery?

Why Restaurants Pay Ultimate Price in Online Delivery Marketplace

Modern Restaurant Management

When COVID-19 erupted earlier this year, scores of restaurants relied on online delivery marketplaces to deliver meals to their customers. While restaurants may increasingly rely on online delivery marketplaces, they can hinder a restaurant’s overall profitability – commission fees are sometimes as high as 30 percent of the basket. Pre-COVID-19, paying expensive delivery fees was not an issue as food delivery was not a large part of a restaurant’s revenue stream.

Why you should optimize your menu for delivery


Food delivery is big business. Needless to say, offering delivery is a smart move for restaurants of all sizes. One surefire way to attract and satisfy your customers is by ensuring the food you are offering is actually delivery-proof. A dish may be your best-seller on site, but that doesn’t mean it’s adaptable for takeaway or delivery. When you’re starting with delivery, it pays off to be critical when it comes to selecting your delivery menu.

A Day in the Life of a Delivery Driver

Modern Restaurant Management

At the moment, delivery and takeout are the lifeblood of the restaurant industry. The team at Chowbus connected Modern Restaurnt Management (MRM) magazine with Mr. Pan, a 36-year-old living delivery driver in Chicago, to learn more about what his daily life is like now during this pandemic. Because of the contactless delivery, I don't need to knock on every door but instead put the order in the lobby. Have you facilitated food delivery to hospitals?

Dealing with Delivery: Menu, Website & Delivery Logistics


If possible, avoid third party delivery platforms. Cut out the middleman and develop your own delivery system through your business website so that you can deal with your customers directly. It’s no secret the bar business has been the most affected by the impact of COVID-19.

Should My Restaurant Start Offering Delivery?

Modern Restaurant Management

Should I pivot my business model and start offering delivery? But is delivery something you should pursue? First question: before the current crisis, had you ever considered delivery for your customers? There are some very valid reasons to avoid delivery, whether done in-house, or through a third party: Your menu items spoil quickly, or need to be served immediately. Next, let’s take a look at the logistics of delivery. How will it taste upon delivery?

How Delivery Services Are  Impacting Restaurant Supply Chains 

Modern Restaurant Management

The revolution of delivery services is making a substantial impact on the restaurant industry. While food delivery is nothing new, breakout services like Uber Eats and DoorDash have capitalized on what customers want most: convenience. Dark kitchens also known as delivery-only restaurants, ghost or virtual kitchens describes an industrial kitchen space dedicated solely to preparing food for delivery.

How to Make the Delivery Experience Customer Centric

Thrive POS

Pizza Delivery Software Labor Management software delivery drivers Employee Management restaurant technology customer satisfaction

5 trends transforming delivery in 2020


The food delivery industry is continuing to grow at a rapid-fire pace, and it doesn’t look like it’s going to slow down any time soon. Restaurants aren’t the only ones tapping into the potential of delivery. In the US Amazon and Walmart are competing for grocery delivery with regional supermarket chains like Kroger, while Tesco is leading the way in the booming UK market. 2 More delivery options than ever. Adding a delivery service to your company isn’t that difficult.

Third-party or in-house food delivery: pros and cons


In an era of convenience, online ordering systems, self-service kiosks and mobile platforms have become key to give the customers what they crave the most: a fast, personalized and convenient food experience through delivery and/or takeaway. With allegedly 70% of all orders being off-premise by 2020*, restaurants should dig into what their options are when it comes to off-premise dining, in particular delivery. Third-party delivery pros and cons. Food delivery

Why choose multiple delivery platforms?


When it comes to deciding which delivery platforms to work with, it’s really a case of the more, the better. Most people have a favourite delivery app - or a favourite app of the moment, since the market is constantly shifting. On average, you’d find only 1 or 2 delivery apps on any phone. And the idea is to grow your business through online delivery, right? Different delivery platforms dominate different markets, and this is also constantly changing.

The biggest food delivery pain points and how to solve them


Restaurants - and businesses like groceries, supermarkets and FMC companies - that want a piece of the action have to think about their takeaway, drive-through and/or delivery strategy. Setting up a delivery service, though definitely worth the while, does come with a few pain points, all of which can be easily solved by automating the order process. Let’s have a look at the 8 biggest issues restaurants offering delivery face - and how to take them out of the equation.

Food Delivery Exposure Best Practices: Tips for Hired and Non-Owned Auto Exposure Controls

Modern Restaurant Management

As more states implement restrictions and seating bans on restaurants to curb the spread of COVID-19, many restaurants are offering delivery for the first time and are now more vulnerable to challenges arising from delivery services. Check with your agent to ensure any contract food delivery service has liability coverage that includes your company. Keep delivery cars clean and provide drivers with disinfectants to help them keep their cars clean.

COVID-19 Irish Food Delivery Services [MEGAPOST]

Gastro Gays

We need social/physical distance and to stay at home and away from other people as much as physically possible… The post COVID-19 Irish Food Delivery Services [MEGAPOST] appeared first on GastroGays. In these testing times, panic buying won’t solve anything, neither will us all running to supermarkets.

How to Transition Your Food Business to Delivery or Ecommerce

The Food Corridor

Two common themes are food businesses transitioning to online ordering for delivery or curbside pickup, and others turning to an ecommerce model. Transition to Food Delivery or Ecommerce. Food businesses across the country and the world have been forced to jump into a delivery-only model out of necessity as Covid-19 lockdown forces people to stay at home. Delivery . Create a Streamlined Delivery Menu. Your delivery menu needs to be focused and full of favorites.

Food Delivery Ideas: How to Deliver Food While Maximizing Your Restaurant’s

7 Shifts

It’s seen in the data how quickly restaurants are flocking to takeout and delivery options to rebuild their revenue, with 43% more delivery-related roles being scheduled since the pandemic began. Delivery and takeout will continue to be important revenue streams for restaurants.

Delivery Places New Demands on Restaurant Data Networks

Modern Restaurant Management

Food delivery apps like DoorDash and Uber Eats are reshaping the industry. The delivery-only business model has attracted some unexpected players. With a digital-ready data network, restaurants will be able to have the right online-ordering and delivery-management systems in place so they can bring hot, tasty meals to their customers’ doorsteps in a timely fashion. In food delivery, mistakes are magnified compared to service inside a restaurant.

The Delivery Dilemma - Food Delivery in 2019

Future Food

The Delivery Dilemma - Food Delivery in 2019. Plenty of commentary has been written about food delivery, but now that we are over the honeymoon period, there are a couple of themes that have started to emerge: ? per cent, which the company said was driven by its digital and delivery offering. The report indicates that the uptake of home delivery services with venue operators is led by Uber Eats, with Deliveroo in second place and Menu Log as the third favourite.

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How Restaurants are Evolving Labor with Third-Party Delivery in 2021

7 Shifts

The COVID-19 pandemic left dining rooms empty and accelerated the industry’s shift to third-party delivery services as a major revenue driver. Here are the key findings from [the full report]: Delivery-related roles being created have grown by 243%. third-party delivery 8% takeout 7.4%

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Inching Through the Pandemic, the Path Forward is Paved With Delivery

Modern Restaurant Management

Delivery, takeout and drive-thru. 5-11 with 800 US respondents, one in three (36 percent) consumers reported using delivery, takeout and drive-thru “more or much more” vs. pre-pandemic. Of all contactless channels, delivery is increasing fastest.

What’s Packing Your Food? Restaurant Delivery Packaging Trends

Goliath Consulting

A research conducted by US Foods reported that the top complaints from ordering customers included, “food was not warm or fresh” and “food got shaken or messed up during delivery” (3). With more consumers using food delivery services, the demand for better food packaging is stronger than ever. menu development restaurant consulting Supply Chain foodservice packaging restaurant delivery restaurant takeout third-party delivery togo containers togo packaging

Mobile: Delivery Guest Experiences


Technology is critical to the survival of the restaurant industry in a post-pandemic world. The future of the restaurant and hospitality industry depends on two major categories of foodservice technology to advance: operations and next generation foods. Last month, Foodable.IO