ChowNow

FEBRUARY 21, 2025

Increasing your restaurants online order volume doesnt have to feel like an impossible task. In fact, its going to be a lot easier than you think, and there are steps you can take starting today that will give you real results by tomorrow. In this guide, well walk through seven practical ways to boost your restaurants online order volume. Youll learn how to: Make your website easier to use Improve your restaurants online visibility so more customers find you Offer rewards to create more repeat c

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Goliath Consulting

FEBRUARY 19, 2025

Running multi-unit restaurants demands more than exceptional food and serviceit requires sophisticated financial leadership to ensure long-term success. While a full-time Chief Financial Officer (CFO) provides valuable expertise, many restaurant groups find that a fractional CFO offers a more cost-effective solution without compromising on financial guidance.

Cash Management 243

Cash Management Leadership Seasonal Menu Sustainability 243

Modern Restaurant Management

FEBRUARY 18, 2025

Are you ready to unlock the real secret to building wealth in the restaurant industry? It’s probably not what you think, and it might even be easier than what you’re doing now. Every story deserves an unforgettable ending. In 2018, I opened a self-serve tap house and sports bar called Auggie’s Draft Room. Of all the concepts I’ve brought to life, this one stands out as my most successful.

Social Media 432

Social Media Book Back of House Take-out 432

Web Diner

FEBRUARY 21, 2025

Ever wonder why that craft cocktail at your local bar seems irresistible, or why you always end up ordering that premium coffee drink when you meant to get regular brew? It’s not just your cravings calling the shotsit’s menu psychology at work. Let’s peek behind the curtain at the fascinating science of menu design and discover how small tweaks can transform your venue’s bottom line, especially when implemented by professional design experts who understand the psychology

Menu 36

Menu Back of House Seasonal Menu Design 36

Advertiser: Paycor

Get ready for the future of business. As HR navigates an ongoing labor shortage, leaders need stronger, more adaptable recruiting strategies. Do you have the tools you need to build a talent pipeline that drives sustainable business growth?

Sustainability

The Rail

FEBRUARY 7, 2025

By Torrey Tayenaka, Contributor In a highly competitive restaurant industry, its crucial to stand out from the crowd and bring an influx of new guests through the door. Video marketing is an essential tool to captivate audiences, drive foot traffic, and win the fierce battle for online attention. Leveraging engaging and authentic video content allows restaurants to showcase their menu offerings, build a recognizable brand identity, and create a loyal base of regulars and word-of-mouth referrals.

Marketing 130

Marketing Serving Loyalty Program Social Media 130

EATER

FEBRUARY 25, 2025

W Studio/Shutterstock Garlic fried rice, shrimp fried rice, golden fried rice, and more Kat Thompson is the associate editor of Eater at Home, covering home cooking and baking, cookbooks, and kitchen gadgets. Fried rice is one of those dishes that doesnt really need a recipe. So often, its all about chucking whatever odds and ends you have in your fridge along with cold, leftover rice and calling it a day.

Casual 276

Casual Franchise Franchising Food Order 276

Squirrel Systems

FEBRUARY 13, 2025

As a restaurant operator or owner, youre no stranger to the challenges of running a successful business. From improving customer satisfaction to managing inventory, every day presents a new opportunity to optimize operations. In 2025, one of the most powerful tools at your disposal will be your Point of Sale (POS) system. Far more than just a way to process payments, todays POS technology is transforming the restaurant industryhelping you streamline operations, cut costs, and deliver superior cu

2025 90

2025 POS Technology Operations 90

The Restaurant Group

FEBRUARY 1, 2025

Introduction Managing bad restaurant reviews is crucial for protecting your reputation. A single negative review can influence how customers see your business. This affects customer trust and could lead to revenue losses. Negative feedback, like complaints about poor service or food quality issues, can quickly spread online. If not handled properly, these unfavorable critiques can tarnish your restaurant’s image and discourage potential diners from visiting.

Customer Experience 78

Customer Experience Customer Service Influencer Small Business 78

Restaurant Engine

FEBRUARY 12, 2025

Good food and social media make great partners. What is the trick to getting free marketing for your restaurant? The answer is user-generated content (UGC). First, you have the best food and terrific customer service. Next, your restaurant customers are happy when they dine with you. Now, you want to grow your restaurant, and you dont want to spend a ton of money to do it.

Social Media 52

Social Media Marketing Customer Experience Compost 52

Modern Restaurant Management

FEBRUARY 21, 2025

Better food safety has never been more in reach, thanks to advancements in traceability standards and technology. With the January 20, 2026 compliance deadline for the U.S. FDA’s Food Safety Modernization Act (FSMA) Rule 204 approaching, restaurant operators stand to gain improved confidence in the safety and quality of the food they serve. While the rule targets all links in the supply chain such as manufacturers and distributors, its ripple effects can empower restaurants to respond more

Food Safety 524

Food Safety Management Management Kitchen Safety 524

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

2025

ChowNow

FEBRUARY 7, 2025

Many restaurant operators have misconceptions about average order volume (AOV) and how it works, making statements like: I need more customers to make more money. or Upselling feels awkward. or That sounds like something for big chains, not a small independent restaurant like mine. If any of this sounds familiar, please keep reading so you can discover how increasing your average order volume can transform your restaurant without the need for new customers or a corporate-level budget.

Ordering 349

Ordering Online Ordering Loyalty Program Customer Experience 349

EATER

FEBRUARY 26, 2025

William A. Morgan/Shutterstock Americas Classics honors locally owned restaurants that have timeless appeal and mark the real start of Beards season James Beard Awards season is here! After revealing the long list of 2025 Restaurant and Chef Awards semifinalists last month, today, the foundation names the recipients of its Americas Classics Awards.

2025 303

2025 Back of House Sports Serving 303

Culinary Cues

FEBRUARY 18, 2025

There are many choices in life, one road vs. another, good vs. great, mediocre vs. acceptable, truth vs. lies we choose to move towards one or the other and live with those decisions. In business, those choices can lead to success or failure, prominence of subservience, profit or loss. At times the choices may seem insignificant but where customers are concerned nothing is insignificant.

Fine Dining 225

Fine Dining Small Business Customer Experience Equipment 225

Goliath Consulting

FEBRUARY 8, 2025

Many professional athletes transition into the business world after their playing careers, and the restaurant industry has become a prime investment opportunity for some of the biggest names in sports. While their fame provides a strong foundation, its their strategic approach, leadership, and ability to build strong teams that drive their success. Lets look at four athletes who have excelled in the restaurant business and the lessons they offer.

Fast Casual 221

Fast Casual Franchising Franchise Sports 221

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Small Business

The Rail

FEBRUARY 12, 2025

By Sierra Powell, Contributor Running a profitable restaurant calls for much more than just presenting good cuisine. A great restaurant stays with its patrons' hearts and brains, inspiring them to come back and suggest it to others. From the atmosphere to the cuisine quality and customer service, every element shapes the whole experience greatly. This article will look at strategies to make a restaurant unforgettable for patrons, so they leave with a pleasant experience that lasts.

Customer Service 130

Customer Service Customer Experience Back of House Consumer Goods 130

Modern Restaurant Management

FEBRUARY 24, 2025

Restaurant no-shows are a silent killer of hospitality profits. No-shows plague the UK hospitality industry, with 12-14 percent of restaurant reservations going unfulfilled, resulting in an estimated £17.6 billion in annual revenue losses, according to Zonal and CGA's GO Technology report. The research also highlights that the 18-34 age group is the most frequent offender, creating significant financial challenges for restaurants and venues.

Book 385

Book Reservations Communication Customer Experience 385

ChowNow

FEBRUARY 5, 2025

When customers are looking for a new place to eat, one of the first steps in that journey is checking reviews. We all do it. Its to protect our time, our wallets, and our tastebuds. After reading this article, you will realize that reviews are your most valuable online asset, and leaving them unattended is unthinkable. In this guide, youll learn: Why you have to make Google reviews a part of daily operations Different tactics to start collecting hundreds more reviews Review response strategies t

2025 221

2025 Customer Experience Customer Service Website Management 221

EATER

FEBRUARY 18, 2025

hadynyah/Getty Images A local food expert provides the ideal culinary tour of Sri Lanka, from the islands palm tree-lined beaches to its rolling highland tea plantations Floating just below the southern tip of India, Sri Lanka is a stunningly verdant island cloaked in jungles. Roads lace their way around rice paddies, curry leaf plants and pandan groves sprout in backyards, 800 miles of shoreline teem with crabs and prawns, and coconuts are ubiquitous.

Hotels 288

Hotels Seasonal Menu Back of House Small Business 288

Advertisement

Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.

Cash Management

Culinary Cues

FEBRUARY 5, 2025

Theres plenty of fear and loathing going on in the restaurant business. Every restaurant and restaurateur are struggling to figure it out how am I going to make this work? This is not the normal amount of angst that has been present for decades fickle customer tastes, rising cost of goods, changing demographics, or escalating rents; there are far deeper concerns that make everyone scratch their heads in wonder.

Fine Dining 226

Fine Dining Food Supply Customer Service Recruiting 226

Restaurant Business

FEBRUARY 21, 2025

The casual-dining chain has hired a law firm to prepare a filing, Bloomberg reported. The chain has been struggling for years.

Hiring 344

Hiring Casual 344

The Rail

FEBRUARY 17, 2025

By Paola Sanchez, Contributor A restaurants ambiance plays a vital role in shaping the customer experience. Guests dont just visit for the food; they come for the atmosphere, the mood, and the overall dining experience. One of the best ways to keep your restaurant fresh and inviting is by embracing seasonal decor trends. By incorporating thoughtful design changes throughout the year, you can create an environment that feels welcoming, relevant, and aligned with the seasons aesthetics.

Seasonal Menu 130

Seasonal Menu Outdoor Customer Experience Seating 130

Modern Restaurant Management

FEBRUARY 4, 2025

Immigration and Customs Enforcement (ICE) has intensified its focus on industries that employ large numbers of undocumented workers, and restaurants remain a top target. The question isn’t if ICE will show up—it’s when. And when that moment comes, will your team know what to do? Recent enforcement actions highlight the severe consequences businesses face for non-compliance.

Audits 83

Audits Restaurant Law Document 2025 83

Advertiser: Paycor

Use these handy calendar templates to stay on top of payroll in 2025! Download them today to share with your HR team or post for employees. Whether your company has biweekly, semi-monthly, or monthly pay periods, Paycor has you covered. Get your templates today!

2025

ChowNow

FEBRUARY 28, 2025

Online ordering has transformed the restaurant industry, turning what was once a convenience into an absolute necessity. In 2025, the US online food delivery market is expected to reach $424.9 billion in revenue. Customers expect to browse menus, place orders, and pay for their meals with just a few taps of their phones. Whether theyre grabbing takeout on the way home from work or scheduling a delivery for later that day, digital ordering has become the norm.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

EATER

FEBRUARY 27, 2025

Photoillustration by Lille Allen; see below for full credits Every major fast-food chain, it seems, now has its own app promising deals, discounts, and a better diner experience overall. But whats the cost of convenience? When you pull up to the speaker box in the drive-thru at chains like Wendys, McDonalds, and Taco Bell, the first question you will likely hear is a distinctly modern one: Will you be using our mobile app today?

Mobile Ordering 232

Mobile Ordering Loyalty Program Food Food Order 232

Culinary Cues

FEBRUARY 27, 2025

Inspiration comes in many forms. It may be from the actions of others, their successes, or even their failures; it may come from the visual arts, or music, science or medicine, or even from the beauty of nature. But few would deny the value of inspirational words from the experience of others. Here are some that have, in the past, been posted on my office door when I was a chef and later as an educator.

Consumer Goods 262

Consumer Goods Presentation Leadership Dine-in 262

The Restaurant Group

FEBRUARY 23, 2025

Introduction In the fast-paced world of restaurants, keeping a close eye on your inventory is as vital as the secret sauce in your signature dish. Proper inventory tracking helps reduce waste, control costs, and boost profits. Imagine knowing exactly what’s in your pantry at any given momentno more unexpected 86’d menu items or last-minute supplier scrambles.

Inventory 88

Inventory Management Management Audits 88

Advertiser: Paycor

The right HR metrics can illuminate hidden trends, justify decisions to the C-suite, and give you an edge in this unpredictable economy. Download Paycor’s guide and learn how to calculate your: Cost-per-Hire Total Financial Impact of Absences Voluntary Turnover Rate And more!

2025

SpotOn

FEBRUARY 26, 2025

Joe Nicholson was a manager and tech consultant at one of the busiest restaurants in Sacramento, CA—Tower Cafe. Now, as a copywriter at SpotOn, he helps restaurant owners and managers learn how to run a more profitable operation. Restaurant P&L statements can be downright confusing. Prime costs. Contribution margins. Direct operating expenses.

Point of Sale 88

Point of Sale License Insurance POS 88

Modern Restaurant Management

FEBRUARY 25, 2025

The restaurant industry is facing unprecedented challenges and opportunities in maintaining visibility online, where the majority of local consumers go for information and recommendations. SOCi's 2024 Local Visibility Index (LVI) reveals that the U.S. restaurant industry risks losing approximately $6.9 billion in revenue every year due to inadequate digital engagement across key consumer channels such as search engines, social media platforms, and review sites.

SEO 324

SEO Social Media Customer Experience Customer Service 324

ChowNow

FEBRUARY 12, 2025

Email marketing might not be as flashy as social media marketing, but for restaurants, its possibly the most effective way to stay connected with customers. Unlike social media platforms, where the algorithm overlords dictate who will and will not see your posts, emails go straight to your customers inboxeswhich they check daily. When used correctly, restaurant email marketing keeps your restaurant top of mind, turning occasional diners into loyal regulars.

Email Marketing 195

Email Marketing 2025 Marketing Online Ordering 195

EATER

FEBRUARY 18, 2025

Lille Allen Restaurants across India, Nepal, and Bhutan are taking inspiration from mountain communities, where foraging, preservation, and centuries-old culinary traditions provide great meals in challenging conditions Its a balmy afternoon in Darwa, a small village in the foothills of the Himalayas, in the Indian state of Himachal Pradesh. My husband and I have traveled over 1,000 miles from our home in Mumbai for a single meal: a 14-course tasting menu at Indias hottest dining destination, Na

Travel 222

Travel Social Media Seasonal Menu Back of House 222

Advertiser: ZoomInfo

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

2025