Seafood Delivery Services That Ship Right to Your Door

Restaurant Clicks

Seafood delivery services provide excellent customer service by providing the freshest fish available. While this practice is safe and common, for the freshest tasting catch, try a delivery service. Best Seafood Delivery Services.

6 Brilliant Restaurant Customer Service Ideas To Bring In More Guests

The Restaurant Times

Customer experience plays a crucial role in determining the success of a restaurant business. It is thus important to give your best in making customers happy by coming up with creative restaurant customer service ideas. Try Being In The Customer’s Shoes.

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Four Questions to Ask When Evaluating Third-Party Delivery Services

Modern Restaurant Management

According to a recent study , 44 percent of Americans use food delivery services, and the entire country spends over $100 billion on food delivery in a year. Offering delivery can, without a doubt, lead to more sales for your restaurant.

13 Best Meat Delivery Services, Subscriptions & Online Butcher Shops

Restaurant Clicks

Thankfully, meat delivery services are a great alternative to the inconvenience of shopping. These services will ship your first-choice meats, including lamb, chicken, pork chops, steaks, and more. Best Meat Delivery Services. The Custom Box costs $159 per month.

Customer Service Trends in the Restaurant Industry to Look For in 2020

Modern Restaurant Management

Now that consumers have become more particular with dining, service standards have skyrocketed, and expectations are higher than ever before. Your ability to provide excellent customer service will play a big part in defining the success of your establishment. Self-Service Tech.

4 Best Third-Party Delivery Services Alternatives For Your Restaurant Compared

Cheetah

With third party delivery apps growing their user base by the millions each year – even before the pandemic – we would not hesitate to say that delivery is the future of dining. Read more to learn about 4 of the best third party delivery app alternatives out there. .

Best Ways to Set Up a Successful Food Truck Delivery Service in 2021

Cheetah

But one thing, in particular, can make all the difference between a successful food truck business and a total debacle: Choosing the right food delivery system. The Rise of Food Truck Delivery and Order Ahead. 2020 saw the home food delivery market reach a staggering $45 billion.

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How Delivery Services Are  Impacting Restaurant Supply Chains 

Modern Restaurant Management

The revolution of delivery services is making a substantial impact on the restaurant industry. While food delivery is nothing new, breakout services like Uber Eats and DoorDash have capitalized on what customers want most: convenience.

6 Ways Restaurants Can Reach Customers in 2021

Social Hospitality

How can you convince a customer to come to your business and spend money on your food? In addition to bringing customers to your restaurant, your 2021 marketing should focus on bringing your restaurant to them. Not sure how to best reach customers in their homes or on-the-move?

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Is ‘Menu Scraping’ Legal for Third-Party Delivery Services?

Modern Restaurant Management

The advent of on-demand food delivery can be traced back to the early 2000s when the use of GrubHub, Seamless and numerous other online and mobile food-ordering systems became commonplace among college students and young professionals throughout the United States.

Best Food Delivery Services for Restaurants in 2020

Restaurant Clicks

Ordering food in is more popular than ever, and with food delivery apps , it’s easier than ever. The market is saturated with food delivery services that offer online ordering platforms and delivery right to your door, with abundant restaurants available online.

Don’t Let COVID-19 Erode Customer Experience

Modern Restaurant Management

In March, businesses were forced to take a step back and look at their business model to ensure that they were addressing their customer’s health, hygiene and safety concerns. How do these changes continue to serve the goal of good customer service?

How Diversifying Your Services Can Help Increase Restaurant Sales

The Restaurant Times

Finding a balance between getting new customers and maintaining existing ones is crucial to success. Introducing a better POS system, staff training programs, or even completely rethinking their services are examples of strategies to achieve this balance. Takeout And Delivery.

New Bill Forces 3rd Party Delivery Apps to Full Transparency. What’s Next?

Cheetah

On October 5 a new bill was approved by the governor of California requiring 3rd party delivery apps to be more transparent about charges and tips. New Law Demands Transparency from 3rd Party Delivery Apps. Restaurants are customers too. Demand More from 3rd Party Delivery Apps.

Settling Third-Party Delivery Partner Payment Headaches

Modern Restaurant Management

Over the past few years, third-party apps like DoorDash, Grubhub and Uber Eats have made delivery and takeout faster and easier than ever. COVID-19 further accelerated this trend as restaurants turned to delivery models to reach consumers and maintain revenue.

The 5 Biggest Food Delivery Risks

Wasserstrom

The food delivery trend has exploded over the last several years and it shows no signs of slowing down. Even restaurants who never thought that they would be doing delivery have had to at least consider adding this service. But getting started with food delivery for your restaurant isn’t just as simple as taking orders […]. The post The 5 Biggest Food Delivery Risks appeared first on The Official Wasserstrom Blog.

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Why Food Delivery Packaging Is the Key to Reestablishing Customer Trust

The Restaurant Times

Though food delivery packaging always played an important role in the restaurant business, post COVID-19, it has become even more essential. It is often the only way that they connect with customers ordering from home. This turn of fate somehow worked well for the food delivery sector.

Five Tips for the Best Customer Experience During COVID-19

Modern Restaurant Management

Businesses have been forced to pivot away from on-premises dining to offer on-line ordering and take-out services. While some had well established services already in place, others have had to start from nothing to provide these capabilities.

Collecting the Right Customer Data Points to Drive Restaurant Profits

Modern Restaurant Management

Most establishments were forced to shut down their operations intermittently or limit themselves to carry out or delivery services. Diary studies, a type of mobile ethnography, can uncover behavioral data with respect to the way meals play a role in customers’ daily routines.

Should Your Restaurant Use Third-Party Food Delivery Services?

Touch Bistro

In the past few years, the demand for third-party food delivery services has been on a steady rise. But during COVID-19 pandemic, the top four food delivery apps (DoorDash, Uber Eats, Grubhub, and Postmates) more than doubled their business to bring in a combined revenue of roughly $5.5

Three Ways Post-Pandemic Customers Will Permanently Change the Restaurant Industry 

Modern Restaurant Management

Restaurants have adopted a delivery/pickup model to meet the needs of their customers. This has created an increased demand for food running and delivery jobs that didn’t exist before. Consumers Still Expect Excellent Customer Service.

Delivery Dominance Starts with a Few Simple Questions

Modern Restaurant Management

As consumers expect more convenient ways to get their favorite meals – even more so than ever before amidst the pandemic – adding delivery has enabled restaurants to meet those demands and grow digital sales. In fact, delivery has become mission critical.

6 Ideas to Improve Your Carry-Out Customer Experience

Restaurant Engine

You have a great opportunity to let your customer service shine with carry-out. Many restaurants find themselves pivoting to offer carry-out, and they are finding more and more customers are using this service. They should also have extensive training on customer service.

Checklist for launching a successful delivery business

Deliverect

Delivery isn’t simply an extra revenue channel – it’s also in high demand. Here is a 6-step guide to set up a delivery operation with success. Don’t forget to download our practical checklist for getting started with food delivery! #1 2 Select delivery providers.

Top Vegan Meal Delivery Services to Try

Restaurant Clicks

Despite this, if you are a vegan, you might find it difficult to find meal delivery services that cater to your very specific dietary needs. So, if you are looking for a vegan meal delivery service, you are in the right place. Best Vegan Meal Delivery Services.

Delivering with Social Distancing

Thrive POS

Tips for Social Distancing Your Deliveries. POS Customer Service Thr!ve ve QuickTip Point-of-Sale Advice Restaurant Management Pizza Delivery Software Labor Management Pizza POS software delivery drivers customer experience Community

Little Italy Pioneers The Art Of Excellent Customer Service

The Restaurant Times

He has made a name for himself with his ‘can do’ attitude, extreme passion for customer service and creating innovative strategies for the restaurant industry. The customer. We started realising that if you keep your staff happy, the staff keeps the customer happy.

The Keys to Offering Both In-House and Third-Party Delivery

Modern Restaurant Management

Delivery is an essential part of restaurants nowadays, which is why there are more restaurants partnering with third-party delivery services, even if they already have their own in-house delivery. Maintain a Similar Customer Experience.

Win Back the Customer Relationship: Why Mobile Apps Are the Golden Ticket

Modern Restaurant Management

Indeed, we’ve entered a new era of customer habits –– much of it catalyzed by the pandemic, but some of which was already beginning to take shape even prior. Both have their pros and cons, but recent data shows, offering delivery may not be as important as once thought.

Five Ways to Market Your Takeout and Delivery Services Amid Coronavirus

Modern Restaurant Management

As you shift the way you do business and try to stay operational amid coronavirus, it’s critical to find ways to promote your offers and let customers know you’re still open for business, even if you’re focused solely on serving customers through takeout, delivery and/or curbside.

Increasing Your Restaurant Delivery Profits

Restaurant Engine

The pandemic presented an opportunity for restaurant delivery services. Did you know that more than 60% of consumers in the United States say they order food for delivery once a week? For most of your restaurant customers, delivery is an expected service.

The Latest Restaurant Customer Service Data & What It Means For You

Black Box Intelligence

The deciding factor to whether or not someone chooses to eat with you or the competition can often come down to the quality of your restaurant’s customer service. We’re in a consumer choice-driven world, where convenience, customization and attentive service are expected.

A Cut Above The Rest: How Hiring Quality Drivers Builds Customer Loyalty

Thrive POS

Customer loyalty is not guaranteed, no matter how good your pizza is. And no matter how many times you landed it like a gold medal Olympic gymnast, one misstep can cost you big time - which makes having high-quality delivery drivers even more critical to your success as an independent pizza restaurant offering local delivery. POS Customer Service Online Ordering Delivery Thr!ve Let’s get real for a moment.

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What's the future for delivery and online ordering in 2021?

Deliverect

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. What does the future look like for restaurant ordering and delivery tech?

Third-Party Delivery Service Management in the Age of COVID-19 – and Beyond

Modern Restaurant Management

While takeout and delivery revenue has more than tripled since 2014, reaching over $300B+ in 2019, demand for delivery services has skyrocketed as businesses shift to takeout and delivery-only models in response to COVID-19.

Food delivery management software 101

Deliverect

In the era of food delivery, offering online ordering, delivery and takeaway is a smart strategy to appeal to a vast audience of potential customers. But what exactly is food delivery management software and how does it help your business? Food delivery

How to create a top customer experience through delivery

Deliverect

A top-notch customer experience. In this day and age it’s impossible to imagine the food & restaurant industry without delivery. Having food delivered to customers is a whole new way to order, experience and enjoy food. Therefore, the worst thing you could do is look at delivery merely as an add-on to your existing business. Next to food quality, delivering a top-notch brand experience should be at the core of your delivery operation.

Would Delivery Work for My Concept?

Modern Restaurant Management

Q: Would delivery work for my concept? A: Delivery –of all things– is a hot topic. Consumers demand it and the market has responded by offering several delivery options, from independent delivery companies to national firms. Determine your delivery strategy.

What's the future for delivery and online ordering in 2021?

Deliverect

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. What does the future look like for restaurant ordering and delivery tech?

How Supporting Customer Facing Staff Helps with Employee Retention – Top 5 Tips

Cheetah

Customers who have been cooped up at home for the past two years are anxious to get back to dining out. At the same time, with the rise of takeout and food delivery, they have become accustomed to a different kind of dining experience. Indoor Dining Gives Rise to Rude Customers.

How The Pandemic Has Evolved The Online Restaurant Food Delivery Market

The Restaurant Times

As dine-in facilities kept shutting down, online delivery saw a surge on the back of public health advisories. Even though the industry has suffered heavy losses, the online restaurant food delivery market is playing a lead role in terms of recovery. Customer Safety Is The Priority.

Embracing Change to Survive and Maximise Food Service Sales

Future Food

EMBRACING CHANGE TO SURVIVE AND MAXIMISE FOOD SERVICE SALES. Secondly, we have cashed-up customers who are hungry for hospitality, let’s call this demand. Customers are human and humans yearn social contact and service when it comes to dining and drinking experiences.

7 Ways to Improve Your Restaurant’s Design for Delivery

Deliverect

The US restaurant delivery market is projected to reach $32 billion by 2024 , growing at an annual rate of 5%. Since COVID-19 hit the industry this year, it’s become even more obvious how central food delivery is to restaurant operations. It’s become essential to optimize for delivery.

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