The Rail

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How to Build a Food Delivery App for Your Restaurant

The Rail

By Kateryna Reshetilo, Contributor Are you a restaurant owner looking for ways to keep up with the fast-changing demands of your customers? Have you noticed how food delivery apps are becoming essential in attracting and retaining diners? If so, you’re not alone. Today, more than ever, restaurants are turning to custom-built apps to improve convenience, streamline operations, and foster customer loyalty.

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Four Ways to Improve Your Customer Service as a Restaurant Owner

The Rail

By Leo Clarke, Contributor More so now than ever before, restaurant guests are looking for an experience when eating out, rather than just a satisfying meal. A huge part of this experience is the customer service they receive at every contact point within the restaurant – and even after they’ve left. Here, we share practical and actionable ways to enhance your establishment’s customer service.

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5 Ways AI Reduces Food Waste in Restaurants by 30%

The Rail

By Bailey Ramsey, Contributor Food waste is a critical issue in the restaurant industry. To put this in perspective, restaurants waste anywhere between 4% to 10% of the food they purchase. This leads to huge financial losses, operational inefficiencies, and environmental harm. However, traditional waste management methods often fail to address the root causes, depriving businesses of all the benefits of reducing food waste.

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Reopening a Restaurant in a New Location? Don’t Skip This Step

The Rail

By Angela Marshall, Contributor Reopening a restaurant in a new location can be both exciting and overwhelming. Whether upgrading to a bigger space, aiming for a better neighborhood, or rebranding your culinary identity, the process requires more than just packing boxes and creating a new sign. Reopening in a new location is a major milestone that demands strategic planning, emotional investment, and a deep understanding of what makes restaurants thrive.

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Customer Retention Secrets Every Restaurant Should Know

The Rail

By Destiny Clarkson, Contributor As much as meal quality, guest retention determines the success of a restaurant. Long-term profitability depends on good retention policies, particularly considering that recruiting new clients usually costs five times more than maintaining current ones. Understanding consumer loyalty psychology can enable restaurants to create systems supporting recurring business and assist in overcoming financial difficulties.

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Serving Up Success: How Video Marketing Can Boost Restaurant Visibility

The Rail

By Torrey Tayenaka, Contributor In a highly competitive restaurant industry, its crucial to stand out from the crowd and bring an influx of new guests through the door. Video marketing is an essential tool to captivate audiences, drive foot traffic, and win the fierce battle for online attention. Leveraging engaging and authentic video content allows restaurants to showcase their menu offerings, build a recognizable brand identity, and create a loyal base of regulars and word-of-mouth referrals.

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Streamlining the Guest Experience: The Essential Guide to Restaurant POS Integrations

The Rail

By Heather Langley, Contributor The hospitality environment evolves at a rapid rate, and bars and restaurants must continue adapting to the ever-changing needs of the consumer. A modern point of sale (POS) system utilizes modern technology that can help streamline your business operations and improve the guest experience. By integrating it with your other systems, you are able to grow your restaurant and manage your inventory, employees, and sales data with ease.

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