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By Kateryna Reshetilo, Contributor Are you a restaurant owner looking for ways to keep up with the fast-changing demands of your customers? Have you noticed how food delivery apps are becoming essential in attracting and retaining diners? If so, you’re not alone. Today, more than ever, restaurants are turning to custom-built apps to improve convenience, streamline operations, and foster customer loyalty.
By Leo Clarke, Contributor More so now than ever before, restaurant guests are looking for an experience when eating out, rather than just a satisfying meal. A huge part of this experience is the customer service they receive at every contact point within the restaurant – and even after they’ve left. Here, we share practical and actionable ways to enhance your establishment’s customer service.
By Bailey Ramsey, Contributor Food waste is a critical issue in the restaurant industry. To put this in perspective, restaurants waste anywhere between 4% to 10% of the food they purchase. This leads to huge financial losses, operational inefficiencies, and environmental harm. However, traditional waste management methods often fail to address the root causes, depriving businesses of all the benefits of reducing food waste.
By Angela Marshall, Contributor Reopening a restaurant in a new location can be both exciting and overwhelming. Whether upgrading to a bigger space, aiming for a better neighborhood, or rebranding your culinary identity, the process requires more than just packing boxes and creating a new sign. Reopening in a new location is a major milestone that demands strategic planning, emotional investment, and a deep understanding of what makes restaurants thrive.
By Destiny Clarkson, Contributor As much as meal quality, guest retention determines the success of a restaurant. Long-term profitability depends on good retention policies, particularly considering that recruiting new clients usually costs five times more than maintaining current ones. Understanding consumer loyalty psychology can enable restaurants to create systems supporting recurring business and assist in overcoming financial difficulties.
By Torrey Tayenaka, Contributor In a highly competitive restaurant industry, its crucial to stand out from the crowd and bring an influx of new guests through the door. Video marketing is an essential tool to captivate audiences, drive foot traffic, and win the fierce battle for online attention. Leveraging engaging and authentic video content allows restaurants to showcase their menu offerings, build a recognizable brand identity, and create a loyal base of regulars and word-of-mouth referrals.
By Heather Langley, Contributor The hospitality environment evolves at a rapid rate, and bars and restaurants must continue adapting to the ever-changing needs of the consumer. A modern point of sale (POS) system utilizes modern technology that can help streamline your business operations and improve the guest experience. By integrating it with your other systems, you are able to grow your restaurant and manage your inventory, employees, and sales data with ease.
By Indiana Lee, Contributor The restaurant industry is one of the most fast paced in America, with new trends, dishes, and technologies emerging year-round. This ever-changing nature makes training your staff that much more important, as your success hinges on the performance of your team. Regular staff training ensures your employees are equipped to handle a fast-paced restaurant environment and the challenges that come with it, deliver exceptional service, and adapt to evolving industry trends
By Jose Chavez, Contributor Managing multiple locations is tough in the restaurant business. Communication is hard when multiple locations can get teams and office spaces out of sync. This uncertainty makes it hard to hit organizational goals, communicate consistently, and build a company culture across multiple locations. Restaurant businesses need to adopt technology that enables collaboration among remote teams and simplifies management if they want to succeed.
By Jordan Hayes, Contributor Relocating a restaurant is a major event that offers an opportunity to rebrand, refresh, and create excitement among your customers. Whether youre moving to a bigger space, a more strategic location, or a trendier neighborhood, the way you announce your restaurant's move can shape how customers respond to the change. A well-planned announcement not only reassures loyal patrons but also attracts new customers eager to explore your new location.
By Lindsay Lawrence, Contributor Relocating a restaurant is no small feat, as it involves managing the transportation of kitchen equipment, reestablishing the space’s atmosphere, and ensuring minimal disruption to your business. Luckily, modern technology has introduced several innovations that streamline the restaurant relocation process, making it more efficient, cost-effective, and manageable.
By Indiana Lee, Contributor The rise of food delivery services has driven the restaurant industry into a new frontier. While many restaurant owners eagerly embrace this trend, it’s crucial not to overlook the additional expenses of implementing a delivery service. If you’re planning on going the delivery route, make sure to calculate all these expenses beforehand. 1.
By Julia Nikolaus, Contributor A once-catchy jingle in the United States constituted that coffee is the "best part of waking up." That may or may not be up for debate, but one thing is for sure: the world is decidedly waking up to the taste of sustainability. As more consumers become conscious of the environmental impacts of their choices, sustainable products are increasingly popular, particularly in the food and beverage sector.
By Tracie Johnson, Contributor Restaurants must adapt to changing tastes and habits to stay fresh and relevant. New ideas, improved service, and a fresh appearance help draw clients back quite regularly. Changing the restaurant enhances the dining experience and demonstrates to the patrons that the company values them. Every update, whether it's minor tweaks or a complete makeover, can significantly help to keep guests delighted and committed. #1 Simplify the Dining Area for Comfort and Style Up
By Briana Hilton, Contributor Yelp listings indicated that about 53,800 restaurants began operations in 2023 — a figure that represents a 10% increase from 2022. With the restaurant scene alive and well, there’s never been a better time for aspiring restaurant owners to launch a new brand — especially for those who wish to open their very first food truck.
By Tracie Johnson, Contributor Running a restaurant requires more than just a good idea, a great menu, and determination. Whether for operations expansion, equipment upgrades, staff recruiting, or more marketing activity, growth calls for resources. Even the most exciting companies find it difficult to realize their full potential without the appropriate financial support.
By Indiana Lee, Contributor Guests want to know where their food comes from, how it was raised, and whether it aligns with their values. This shift is driven by growing environmental awareness, social media scrutiny, and increased access to digital information. Consumers, particularly younger generations , are more eco-conscious than ever. According to a study from Delierect , 43% of restaurant diners say they are willing to pay more for sustainable dishes, and 68% believe restaurants should tak
By Julia Nikolaus, Contributor Sustainability has become crucial to the success of restaurants. Consumers prefer to dine in establishments that prioritize eco-friendly practices. One of the pivotal factors they consider is whether a restaurant uses organic ingredients. Today, we will explore the advantages of organic products and Paleo pantry essentials to show you how to source these ingredients to foster a greener dining experience.
By Tracie Johnson, Contributor A restaurant is a destination, an experience , and a reflection of the cultural moment -- not just a place to eat. Opening a new dining space in 2025 calls for more than just a good recipe list or architectural sense. Understanding a rapidly changing landscape characterized by rising costs, evolving customer habits, and an increasing demand for originality is critical to success.
By Briana Hilton, Contributor Artificial intelligence (AI) is becoming a key player in the restaurant industry, as 33% of U.S. restaurant leaders planned to use it for AI-driven guest marketing endeavors in 2024, according to market research from Restaurant365. With advantages that include higher efficiency, less guesswork, and targeted accuracy, theres no question that tools powered by AI can contribute to success in marketing, including at restaurants.
By Ellie Gabel, Contributor Since the profit margins in the restaurant sector are so slim, you should seek to save wherever possible. While the cost of food waste isn’t a secret , you probably overlook it, considering it a part of doing business in this industry. In reality, it’s easily solvable with the right tools. Artificial intelligence (AI) technology has enhanced predictive analytics, enabling you to anticipate changes and predict which strategies will work best.
By Tracie Johnson, Contributor The restaurant industry thrives on flavor, atmosphere, and emotion, but none of this matters if no one knows you exist. In a sea of restaurants fighting for attention, raising awareness is not only vital but also rather helpful. Beyond the front door, the name of your restaurant, its atmosphere, and the narrative it tells should echo.
By Jordan Matthews, Contributor Urban restaurants often have limited space, making it critical to maximize every inch for efficiency and comfort. Space optimization techniques can improve operations and enhance the dining experience. These methods offer practical ways to manage space constraints without major renovations. Assess Your Space for Hidden Potential Conducting a strategic and thorough layout assessment is the first step to optimizing your restaurants space.
By Ellie Gabel, Contributor Safety is crucial in any workplace, but restaurants face a unique mix of concerns. Like others, bars and restaurants have to take care of their employees. However, they must also ensure the safety of their guests, as foodborne hazards can be dangerous and stem from many areas. Experienced restaurant owners likely already recognize the need for both sides of restaurant safety.
By Rebecca Smith, Contributor In today’s restaurant industry, sustainability is no longer a nice-to-have — it’s expected. Diners are increasingly conscious of the environmental impact of their meals, not just in terms of ingredients, but also how their food is packaged. For restaurants offering takeout, delivery, or pre-packaged goods, packaging can be a major contributor to waste and carbon emissions.
By Ellie Gabel, Contributor Plumbing problems can shutter your dining room faster than a bad Yelp review. A grease-packed trap, a mineral-clogged sink or a backed-up restroom line is all it takes to halt service and trigger health code nightmares. Here’s what you can do to prevent these common restaurant plumbing nightmares. Grease Trap Plumbing Nightmares Grease traps are built to keep fats out of the main line, yet they're also the first component you'll skip clearing out when the dinner rush
By Jane Mitchell, Contributor Opening a second restaurant is an exciting milestone for any culinary entrepreneur. It means your brand has found its footing, and demand is high enough to justify expansion. But as thrilling as it is, expanding into a second location comes with its own unique set of challenges, especially when it comes to the logistics of moving into a new space while keeping your original restaurant running smoothly.
By Toby Patrick, Contributor Opening a restaurant goes beyond a nice aesthetic, good location, and great food. In today's competitive market, you also need to be authentic with your atmosphere and giving a culturally enriching experience. Hiring international staff can help you achieve that authentic atmosphere and experience youre looking to give guests.
By Ellie Gabel, Contributor The past decade has been a roller coaster for the craft beer industry. After an explosion in popularity in the 2010s, the COVID-19 pandemic seemed to spell the end. However, breweries largely weathered the storm. Now, rising costs and a shifting consumer market threaten small-batch beer once again, but that doesnt mean the end is nigh.
By Jim Franzen, Contributor In the quiet hours of a Wednesday mid-afternoon, when the fryers long since cooled and the sun has dipped into a smudged shade of bronze over the alley dumpster, you might find yourself in the back office, cardboard box cracked open, sifting through faded photos and dusty VHS tapes. The whole thing smells faintly of vinegar and chili oil, as do the people you used to be.
By Heather Langley, Contributor A restaurant point of sale (POS) system is home to a vast amount of personal information, including customer data and payment information. This makes it vulnerable to hackers who may try to tap into the system to steal the data. Restaurant owners need to take measures to keep their POS systems safe and secure to protect both business and customer data.
By Sierra Powell, Contributor In the busy world of restaurants, a chef's influence is fundamental in everything, from designing great cuisine to making sure the kitchen functions without problems during the busiest times. Managing a chef is not always as easy as it first sounds, though. Your relationship with your kitchen staff is absolutely vital as a restaurant owner.
By Indiana Lee, Contributor In an industry where 90% of new businesses close in their first five years, running a restaurant means making tough financial choices daily. Food prices continue rising at grocery stores and through suppliers, while staffing gaps and shifting guest preferences add extra pressure to already thin margins. Many restaurant operators find themselves stuck between urgent cost-cutting needs and essential growth investments a position that often leads to reactive decisions r
By Sierra Powell, Contributor Running a profitable restaurant calls for much more than just presenting good cuisine. A great restaurant stays with its patrons' hearts and brains, inspiring them to come back and suggest it to others. From the atmosphere to the cuisine quality and customer service, every element shapes the whole experience greatly. This article will look at strategies to make a restaurant unforgettable for patrons, so they leave with a pleasant experience that lasts.
By Toby Patrick, Contributor Otley, a market town in West Yorkshire, is home to 24 pubs despite a population of around 15,000 people. That’s a pub for every 625 people. While competition in your local area might not be quite as fierce, prying people away from their favorite local pub or bar is a difficult ask for a new venue. If you’re looking to open a new venue, you’ll need to get people talking.
By John Sanders, Contributor Relocating a restaurant and expanding to new areas can feel overwhelming, but it also promises new beginnings. This isnt just about packing boxes and updating your address; it's a chance to refresh and redefine how people see your brand. In fact, moving can be the perfect excuse to rebrand your business, opening doors to new customers and opportunities.
By Julia Nikolaus, Contributor For any restaurant, designing a unique seafood experience is a worthwhile endeavor. This strategy typically invites repeat customers and attracts seafood lovers from all over. It is possible to produce a distinctive seafood experience when using techniques such as ocean-to-table dining and interactive menus. Listed below are more details about these methods, along with other strategies for creating a customized seafood experience.
By Trent Curry, Contributor Running a restaurant is like conducting a symphony on a tightrope. There’s the melody of good food, the rhythm of customer service, and the improvisational solos of daily chaos. But when the music starts to hum consistently — when your tables stay full, your team is humming, and your books are finally in the black — that’s when your thoughts naturally drift to what’s next.
By Tracie Johnson, Contributor Changing the flooring of a restaurant can give its ambiance fresh vitality and transform everyday areas into cozy comfort canvases of design. A modern flooring design improves general dcor, creates a unique eating experience, and shows a dedication to quality. Thoughtful layouts, creative textures, and vivid materials combine to enthrall guests and revitalize the restaurant's character for long-lasting good influence.
By Julia Nikolaus, Contributor As the weather turns cooler , you and your restaurant’s guests might find yourself craving comforting flavors and familiar winter recipes passed down through the generations. But what if your guests are looking for something both new and exciting? If your restaurant wants to blend the classic seasonings of grandma’s chicken soup with vibrant global cuisines or create a healthier version of auntie’s apple pie, this blog can help!
By Paola Sanchez, Contributor A restaurants ambiance plays a vital role in shaping the customer experience. Guests dont just visit for the food; they come for the atmosphere, the mood, and the overall dining experience. One of the best ways to keep your restaurant fresh and inviting is by embracing seasonal decor trends. By incorporating thoughtful design changes throughout the year, you can create an environment that feels welcoming, relevant, and aligned with the seasons aesthetics.
Does your menu suck? Or, does it do an excellent job of exciting, or even informing, the guest about your food? Probably not. The menu is among the most mundane parts of the restaurant experience. But what if there was a way to radically transform the menu presentation into a rich and immersive experience for the guest? It turns out there is, and it’s called AR (augmented reality).
Its December. Congrats for surviving another year. As always, 2024 was far from a boring year for operators who are still trying to play catch up from the COVID pandemic four years ago. Lets quickly walk through the top restaurant stories of 2024. Big Restaurants Go Bankrupt The restaurant industry is always tough but 2024 was not kind for some big and local restaurant chains.
By Indiana Lee, Contributor The old idiom “a team is only as strong as its weakest link” is shown to its fullest extent in the food service industry. If every member of the team isn’t firing on all cylinders and seamlessly working together, orders are delayed, customer satisfaction drops, and the restaurant’s reputation can take a hit. While the adage applies to a wide range of restaurant operations, one of the most vital is food safety.
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