Modern Restaurant Management

OCTOBER 26, 2023

With the rise of on-demand delivery and easy-to-use checkout technology driving consumer demand for quick service, restaurant operators are implementing modern payment solutions that provide a more seamless and customer-friendly dining experience ahead of the busy holiday shopping season. remain eager to dine out. In the U.S.

Customer Experience 184

Customer Experience Loyalty Program Mobile Ordering Point of Sale 184

7 Shifts

AUGUST 12, 2021

In today's highly competitive environment, restaurant marketing requires precise, dependable, and complete consumer data. Data acquired about your actual consumers can be used in both online and offline marketing campaigns. For example, how do new consumers find your restaurant on the internet? Optimization of NAPs.

Marketing 397

Marketing Loyalty Program Email Marketing Social Media 397

Modern Restaurant Management

NOVEMBER 7, 2022

As inflation continues to pummel businesses and consumers, QSRs are searching for ways to make their menus work harder. At the same time, consumers are looking for ways to stretch their dollars. While it is reassuring to understand consumers’ potential breaking point, the formula for price increases is nuanced.

Pricing 197

Pricing Loyalty Program Point of Sale 2023 197

Culinary Cues

APRIL 23, 2022

So, if the cost of goods is not the chef’s responsibility, then where does the buck stop? Proper receiving equals good cost control. [] STORAGE AND ROTATION. In the end, the purpose of the ingredients you buy is ultimately to translate into sales. Let’s look at how this works: [] SMART BUYING. First in, first out.

Food 381

Food Seasonal Menu Waste Point of Sale 381

7 Shifts

JANUARY 19, 2022

Having many restaurants to manage is a pretty good problem to have. It means that guests love what you're offering enough to support your growth. You get to serve more people your brand of hospitality, and provide more people with jobs and careers. But there are challenges that come with that growth. A consistent guest experience.

Point of Sale 370

Point of Sale Franchise Franchising Communication 370

7 Shifts

AUGUST 6, 2021

When successful, they keep a restaurant in the black - but they require time, dedication, and a good bit of math to get right. Restaurant Sales Forecasting Method & Techniques. In a restaurant, forecasting is using data to predict how much the business can expect in sales in a given time period. Table of Contents.

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

Culinary Cues

FEBRUARY 22, 2021

Safety and convenience are first and foremost in consumer’s minds. [] PROVIDE A FORUM FOR CONVERSATION: The heart and soul of many communities is a place where conversation flows freely – a place where opinions reign and where judgment of others is set aside in favor of a free flow of ideas. I know what you are thinking – WHAT!!!!

2022 375

2022 Food Truck Merchandise Point of Sale 375

Modern Restaurant Management

NOVEMBER 13, 2023

As point-of-sale (POS) platforms exit the startup stage and developers begin looking for ways to generate increased revenue, many are turning toward processing fees for using their software. Meanwhile, restaurant owners and operators grapple with an influx of customer confusion, loss of trust in their business and missed sales.

Point of Sale 120

Point of Sale POS Back of House Customer Service 120

Modern Restaurant Management

JANUARY 15, 2024

Play The Field : Some Super Bowl viewers prefer to watch the game in the comfort of their own homes, but that doesn’t mean you should lose out on sales. Everyone loves a good Buffalo wing, but don’t let that flavor be your only option. Is inflation still driving wing prices?

Food Supply 194

Food Supply Point of Sale Back of House Inventory 194

Modern Restaurant Management

JUNE 2, 2022

As consumers continue to feel a greater sense of normalcy, many pandemic-related concerns have started to subside. If services such as mobile ordering are here to stay, it’s important to understand the role they play in the relationship between brands and consumers. Set the Bar. Stay Connected. Strengthen Customer Retention.

Mobile Ordering 174

Mobile Ordering Front of House Back of House Consumer Goods 174

Culinary Cues

DECEMBER 17, 2020

Now, this alone might not keep the average consumer or politician up at night, but what they fail to understand is that restaurants are at the center of a broad eco-system of businesses that are inter-dependent. None, however, are as devastatingly out of the operators control as this pandemic.

Uniforms 470

Uniforms Cash Management Brewery Consumer Goods 470

Perfect Daily Grind

MARCH 20, 2023

Between 2014 and 2021, global ecommerce sales grew by over 269%. To learn more about the rise of ecommerce in coffee, I spoke with Jolene Zehnder, Director of Sales and Operations at Mercon Specialty , Craig Russell, Managing Director and President of Mercon Specialty, and CEO of Bean Box , Matthew Berk.

Point of Sale 141

Point of Sale Consumer Goods Online Ordering Customer Service 141

7 Shifts

JANUARY 10, 2024

iPad tipping” is growing, even in industries that don’t usually ask for them, giving consumers tipping fatigue. Twenty minutes east of the White House, in D.C.’s s Union Market District, sits the modern Mexican restaurant Destino. A Forbes survey found that 1 in 3 people feel pressured to tip , and 23% report feeling embarrassed or guilty.

FOH 221

FOH Front of House Customer Service Back of House 221

7 Shifts

FEBRUARY 18, 2021

Recommended Reading: Surprising Ways that Tech Can Help Evolve Your Restaurant How 7shifts enables that success with its platform PJ: “We always have been in terms of working with and plugging in with the best providers on either side of us, in terms of point of sale, payroll and online ordering, back of house.

Technology 370

Technology Back of House Consumer Goods Online Ordering 370

Modern Restaurant Management

JUNE 16, 2022

In March 2022 alone, sales for meal delivery services increased six percent year over year, collectively, with 51 percent of U.S. consumers being new to ordering meal delivery services (up from 47 percent in March 2021). consumers’ meal delivery sales, followed by Uber Eats, which gained 24 percent.

Online Ordering 171

Online Ordering Point of Sale Management Management 171

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 210

2024 Loyalty Program Cash Management Customer Experience 210

7 Shifts

JANUARY 10, 2024

iPad tipping” is growing, even in industries that don’t usually ask for them, giving consumers tipping fatigue. Twenty minutes east of the White House, in D.C.’s s Union Market District, sits the modern Mexican restaurant Destino. A Forbes survey found that 1 in 3 people feel pressured to tip , and 23% report feeling embarrassed or guilty.

FOH 195

FOH Front of House Customer Service Back of House 195

Modern Restaurant Management

DECEMBER 20, 2021

The pandemic forced restaurants to adapt to not only a new, leaner business model but also to new consumer behavior. So what makes a good contactless menu? A good mobile experience. The good news is that it’s never been easier for restaurants to design professional-looking, state-of-the-art online menus.

Mobile Ordering 222

Mobile Ordering Online Ordering Consumer Goods Customer Experience 222

Modern Restaurant Management

DECEMBER 7, 2022

The National Restaurant Association’s 2021 State of the Industry report showed only 83% of Gen Z consumers wanted to return to restaurants. Make it a point of differentiation for your brand in this highly competitive environment by continuing to-go liquor sales while the option is still available in your jurisdiction.

Mobile Ordering 196

Mobile Ordering Social Media Online Ordering Point of Sale 196

Lavu

NOVEMBER 17, 2023

Profit margin is a key metric, especially pivotal in restaurant sales, that calculates the percentage of revenue left as profit after covering expenses. This, in turn, can significantly increase your sales and enhance profit margins, pointing towards areas of strength and potential areas for improvement.

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

Modern Restaurant Management

MARCH 15, 2023

Sixty-five percent of consumers say dynamic pricing would make the decision of where and when to eat more difficult; 63 percent say it would make it harder to budget their restaurant spending. Dynamic pricing is ill-suited to the restaurant industry because consumers’ biological and financial preferences around food–i.e.,

Pricing 162

Pricing Consumer Goods Customer Experience Food Order 162

Modern Restaurant Management

OCTOBER 26, 2022

While using credit cards is a convenience for consumers, this form of payment represents a major cost center for restaurants. Credit card acceptance is an essential part of doing business today as more consumers move toward cashless forms of payment. merchants who accepted credit cards as payment for goods and services paid $105.23

Consumer Goods 165

Consumer Goods Restaurant Law Audits Customer Service 165

Modern Restaurant Management

MARCH 9, 2023

Spirit sales are 153 percent higher than usual over the holiday weekend, and it’s the number one beer drinking holiday. Understand Your State’s Dram Laws Laws regarding the sale and consumption of alcohol are not established by the federal government. The door staff is the first point of contact for patrons.

Bar 173

Bar Insurance Restaurant Law Point of Sale 173

Modern Restaurant Management

MAY 17, 2023

As one of the largest generations of consumers, they continually influence the ways restaurants innovate, and there are identifiable characteristics that differentiate Gen Z consumers from their older counterparts. Born between 1997 and 2012, Generation Z is a demographic known for being tech-savvy and socially conscious.

Loyalty Program 183

Loyalty Program Mobile Ordering Social Media Customer Experience 183

Perfect Daily Grind

APRIL 4, 2023

It’s fair to say that many specialty coffee brands base their marketing strategies around the idea that coffee consumers want to be more connected to farmers. And while many coffee businesses believe that consumers also want to know the same information, is this really an accurate assumption? But why is this?

Consumer Goods 144

Consumer Goods Sustainability Email Marketing Café 144

Modern Restaurant Management

JULY 12, 2022

Guests have lots of options when it comes to Restaurant Week, so be sure to make a good impression with a menu that makes your restaurant stand out: think best sellers, unique flavors, and creative dishes. Consumer behaviors are changing rapidly, but there’s one thing you can count on: online ordering. Offer Easy Online Ordering.

Loyalty Program 215

Loyalty Program Online Ordering Point of Sale Customer Experience 215

Modern Restaurant Management

JULY 20, 2021

Since morning meal visits are habitual, recovery for this daypart will depend on consumers returning to workplaces and schools. The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

JUNE 15, 2021

While what consumers eat won’t change, post-COVID-19, how they will get it will. While some automation and technology solutions can require quite an investment, there are plenty of things to enhance your presence, improve efficiency and tempt consumers that are more cost effective and expedient to implement.

Technology 195

Technology Loyalty Program Front of House Online Ordering 195

EATER

APRIL 5, 2024

But in the past few weeks, the terms “chili crunch” and “chile crunch,” a variation on chile crisp, has become the subject of an escalating brawl between Momofuku Goods, the grocery arm of David Chang’s empire, and small independent companies using those names, The Guardian first reported.

2023 132

2023 Restaurant Law License Social Media 132

Deliverect

DECEMBER 27, 2020

Consumers wanted - and today crave - a convenient way to access goods and services from the comfort of their home. Consumers wanted - and today crave - a convenient way to access goods and services from the comfort of their home. And in today’s digital-first world, consumers want to order from anywhere, at any time.

Online Ordering 120

Online Ordering Ordering Point of Sale Mobile Ordering 120

Modern Restaurant Management

FEBRUARY 1, 2022

Fifty-one percent of adults say they aren't eating at restaurants as often as they would like, which is an increase of six percentage points from before the pandemic. Fifty-one percent of adults say they aren't eating at restaurants as often as they would like, which is an increase of six percentage points from before the pandemic.

2022 189

2022 2030 Food Supply Recruiting 189

Modern Restaurant Management

JANUARY 24, 2022

Yes, the importance of a good customer experience has always been key. Ensuring guests experience true hospitality is tantamount to running a successful restaurant. However, between staffing shortages, high customer expectations, and pent-up demand due to the ever-in-flux restaurant landscape, it’s more integral than ever before.

Technology 221

Technology Front of House Back of House Dietary Restrictions 221

Modern Restaurant Management

AUGUST 19, 2020

For BevAlc buyers, price point as a function of quality, although always important, will become crucial over the coming months and years. Finding the right balance of what local guests want, at the maximum price point and minimal cost could be the difference between surviving and closing the doors. The first important factor is margin.

Cash Management 227

Cash Management Point of Sale Consumer Goods Small Business 227

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. March Sales Decline. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3

2020 167

2020 Fast Casual Point of Sale Online Ordering 167

The Restaurant Group

NOVEMBER 24, 2022

Geo-Targeted Advertising Geo-targeted advertising involves only showing ads in regions where potential consumers are located. Restaurant businesses can use targeted marketing to create a stronger relationship with loyal consumers and increase their market share. This strategy also improves their marketing and advertising ROI.

2023 88

2023 Consumer Goods Advertising Point of Sale 88

Modern Restaurant Management

MAY 31, 2022

Big data may seem like a tech-savvy buzzword, but it's a hot topic of conversation for a good reason. There's no denying that manual restaurant reporting can be time-consuming. For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting.

Point of Sale 180

Point of Sale POS Download Loyalty Program 180

The Rail

MARCH 27, 2024

By Emma Carter, Contributor The 2024 National Restaurant Association report shows that sales are up and restaurants are hiring. However, labor and food costs have gone up and consumers have become more value-conscious. Servers who are good at upselling can share their tips and tricks with others.

Email Marketing 52

Email Marketing 2024 Point of Sale Seasonal Menu 52