Goliath Consulting

MAY 1, 2025

In todays digital-first dining culture, having a strong social media presence isnt optionalits essential. For restaurants, social media marketing is more than just posting food photos. Its a strategic tool to attract new customers, build brand loyalty, and create memorable experiences that keep people coming back. Know Your Audience Before You Post Every restaurant has a unique vibe, and your social media should reflect that.

Social Media 195

Social Media Marketing Email Marketing Influencer 195

Modern Restaurant Management

APRIL 28, 2025

Tips for restaurant HR leaders and operators to respond more effectively—without wasting time or losing money Years ago, when I was leading HR at Potbelly, I got hit with an unemployment claim from a former team member who had clearly quit. They walked off the job and never came back, so I thought, “No write-up, no drama, easy win.” But then I read the claim response our manager submitted: “Employee left due to stress.

Document 340

Document Coaching Audits Training 340

Squirrel Systems

MAY 1, 2025

Running a successful full-service restaurant isnt just about serving great foodits about maximizing profitability in ways that go beyond the standard revenue streams. While menu pricing and food costs are critical factors, there are often overlooked opportunities that can significantly boost the bottom line. Here are some untapped areas of profitability that full-service restaurants can leverage.

Loyalty Program 59

Loyalty Program Merchandise Email Marketing Mobile Ordering 59

Culinary Cues

MAY 1, 2025

Some may view it as a threat to business viability while a few will see it as the driver that helps everyone improve. Some may view it as a reason why some fail while others see it as the reason a few succeed. Too often a few will proclaim that the pie is simply being cut into smaller pieces while visionaries view it as the way the pie gets larger. Competition has been referred to as the negative aspect of free enterprise while optimists applaud it as the opportunity that free enterprise offers.

Innovation 352

Innovation Fine Dining Consumer Goods Customer Service 352

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership

Gourmet Marketing

APRIL 28, 2025

With hotel occupancy lower than usual during these unprecedented times, hotels must communicate with future guests to remain relevant.

Hotels 52

Hotels Marketing Communication 52

EATER

APRIL 30, 2025

The fried chicken at Pecking House. | Adam Friedlander/Eater NY Eric Huang of NYCs Pecking House talks grassroots growth A version of this post originally appeared on April 30, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world. This send is the first of a four-part series on restaurant growth, presented by Square.

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Serving 2025 Fine Dining Employee Relations 258

Chef's Resources

APRIL 29, 2025

Today’s Chef and Kitchen Manager has a lot on their plate from ordering food, writing recipes, managing inventory and food cost, training the staff, and so much more. Having the proper management tools helps organize your fob and keep things a little simpler. Chefs-Resources has a large variety of excel downloads such as an assortment […] The post Kitchen Management Tools Index appeared first on Chefs Resources.

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Management Management Download Inventory 78

Crunchtime

APRIL 30, 2025

This is the second installment in our series on boosting profitability and building resilience in your restaurant operations. In our previous blog , we explored the importance of shifting focus to back-of-house (BOH) operations to plug the leaks in your profit bucket. Now, we're diving deeper into one of the most significant areas of inefficiency: labor management.

Operations 78

Operations BOH Back of House Blog 78

TastyIgniter

APRIL 29, 2025

Struggling to fill seats after your restaurants big refresh? The key to boosting local buzz could be the right social media partner, but should you team up with an influencer or a food creator? This guide breaks down the distinct strengths of both, helping you choose the partner that best fits your goals, audience, and budget.

Influencer 52

Influencer Social Media Food Seating 52

Modern Restaurant Management

MAY 1, 2025

The concept of Dry January is shifting from a temporary practice to a more established movement that could extend throughout the year, according to insights from dataplor. In its latest report based on foot traffic analysis of bars and liquor stores from 2021-2025, this year saw a record number of participation across the U.S., indicating a significant shift in consumer behavior.

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Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership

ChowNow

MAY 2, 2025

Running a restaurant is one of the most rewardingyet riskyventures out there. Youre not just managing food and staff, youre battling slim profit margins, high operating expenses, and constantly changing customer preferences. And with the often-repeated stat that the restaurant failure rate is sky-high, its no wonder so many operators feel like theyre one bad month away from closing.

Email Marketing 195

Email Marketing Social Media Cash Management Customer Service 195

EATER

APRIL 30, 2025

Popeyes new pickle menu features, clockwise from top left: pickle glaze bone-in wings, pickle lemonade, pickle glaze boneless wings, fried pickles, and a pickle glaze chicken sandwich. | Photo by Justin Tsucalas; food styling by Lisa Cherkasky/Both for The Washington Post via Getty Images The pickle is Gen Zs avocado; its a passion and a personality.

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Back of House Influencer Menu Serving 258

Restaurant Business

MAY 2, 2025

Nearly half of operators say theyre likely to invest in things like loyalty programs this year, in part because theyre not happy with their existing tools, according to a new report from Restaurant Business and Nations Restaurant News.

Loyalty Program 225

Loyalty Program Marketing Operations Technology 225

Modern Restaurant Management

MAY 2, 2025

Since the COVID-19 pandemic, the restaurant industry has faced a severe staffing crisis that remains unresolved to this day. With 70 percent of operators struggling to fill job openings and 45 percent reporting they don’t have enough staff to meet customer demand, according to the National Restaurant Association. This ongoing labor shortage not only disrupts daily operations but also places immense pressure on existing employees, leading to burnout and high turnover.

Technology 251

Technology Mobile Ordering Front of House Back of House 251

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

2025

ChowNow

MAY 2, 2025

Your customer email list is your most valuable marketing asset, giving you an incredible ROI of $42 for every $1 you spend. You own it, it costs very little to maintain, and its a direct link to your customers any time youd like to reach themno complicated algorithms or third-party platforms getting in the way. But just building an email list isnt enough.

Email Marketing 195

Email Marketing Loyalty Program Social Media Seasonal Menu 195

Hospitality Insurance Group

MAY 2, 2025

Please tell me a little bit about your background/experience, and how you chose to work in the insurance industry. After studying at the University of Massachusetts in Amherst, I began my insurance career as a processor for a Worcester-based carrier, where I quickly advanced into an underwriting role. Over the years, I developed extensive experience in underwriting, which eventually led me to a local agency where I served as both a Commercial Lines Account Manager and Operations Manager.

Management 148

Management Management Insurance Leadership 148

EATER

APRIL 28, 2025

Kat Thompson The sweet, swirly loaf looks more complicated than it is Since I didnt grow up with babka , I didnt really know what I was missing. By the time I got acquainted with the yeasted, swirly bread, I figured it was just easier to buy a loaf than figure out the intricacies of baking one myself. That changed, however, when I saw the black sesame babka on the cover of Molly Yehs latest cookbook , Sweet Farm : its perfect swirl hypnotized me into finally attempting my own.

Uniforms 170

Uniforms Insurance Take-out Definition 170

Modern Restaurant Management

APRIL 29, 2025

Yelp is introducing a slew of new AI-powered updated tools designed to help restaurant operators be more efficient as well as improve the overall dining experience. “Restaurant owners are juggling a myriad of challenges, including rising food and labor costs and shifting consumer expectations,” Akhil Kuduvalli Ramesh – Yelp’s Senior Vice President, Product, told Modern Restaurant Management (MRM) magazine. “They're being asked to do more with less, and that̵

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Operations Front of House Seating Reservations 221

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

2025

Lavu

MAY 2, 2025

Managing food allergies in a restaurant isn’t just about good service its a critical safety responsibility. With the right POS features for allergen management, restaurants can track ingredients, flag allergens, and communicate vital information quickly between staff and customers. A well-equipped POS system helps reduce human error, improve kitchen workflows, and build guest trust.

Allergens 78

Allergens POS Kitchen Safety Management 78

Restaurant Business

MAY 1, 2025

PB Restaurants, the owner of two shuttered locations of the movie-themed casual-dining restaurant, has a net worth of negative $46 million and was facing claims from a former lender.

Operations 297

Operations Casual 297

EATER

MAY 2, 2025

Can this hot shot newcomer outperform my KitchenAid stand mixer when it comes to making perfect bread? I put it to the test to find out While the KitchenAid is far and away the most popular stand mixer in American home kitchens, most people who bake bread or pizza frequently know it is not always the best at kneading dough. KitchenAid mixers are planetary mixers, which mean that they basically just rotate around a single fixed point, and even with the dough hook, arent very good at forming glute

Take-out 151

Take-out Advertising Definition Casual 151

Modern Restaurant Management

APRIL 30, 2025

For some, breakfast is a simple, grab-and-go convenience, while others prefer to savor a dine-in brunch. “‘Experience’ means different things to different groups,” Valerie McCartney, VP of Franchise Development at Broken Yolk Cafe, told Modern Restaurant Management (MRM) magazine. “Online ordering, whether through our own app or third party providers, continues to grow by leaps and bounds.

Design 221

Design Front of House Seating Back of House 221

Advertiser: Paycor

Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.

SpotOn

MAY 2, 2025

Raise your hand if Mark Cuban and WALL-E (yes, *that* WALL-E from the Disney movie about a robot) combined to inspire your career choice.  Odds are, unless you’re AJ Castillo, your hands are down right now.  The short version of the story: during his junior year as a Political Science major at the University of Illinois, AJ was watching WALL-E in his fraternity house.

Front of House 95

Front of House Back of House Point of Sale Sports 95

Restaurant Business

APRIL 30, 2025

The move completes a two-year process for the fast-casual chain, which is shifting bread production to third-party bakers. Hundreds of workers will be laid off as the chain shutters nine remaining bakery centers supplying cafes across the U.S.

Fast Casual 290

Fast Casual Supplies Casual Operations 290

EATER

APRIL 28, 2025

Hilary Pollack Sometimes, you see a Catalina Crunchy Muddy Buddies recipe on TikTok and think Im going to do that just because I can. Calling all people who eat cereal covered in a combination of chocolate, peanut butter, and powdered sugar: Today is the day I found out that this concoction, which Ive always known as Muddy Buddies (I could never get behind the term puppy chow, popular in the Midwest, since I dont really want to eat dog food?

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2010 2018 Reference Take-out 148

Modern Restaurant Management

APRIL 29, 2025

Creating an exceptional guest experience goes beyond just serving great food; it’s about delivering an overall memorable visit — from the food and ambiance to the exceptional and friendly service. Every moment, beginning when guests step through the door to when they leave, shapes their dining experience and plays a key role in whether they’ll return.

Franchise 251

Franchise Franchising Uniforms Dine-in 251

Advertiser: Paycor

Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.

Lavu

MAY 2, 2025

As restaurants and businesses increasingly adopt digital menus, ensuring ADA compliance for digital menus has become a critical priority. Not only does it help you provide a more inclusive dining experience, but it also protects your business from potential legal risks. This step-by-step guide will walk you through the key requirements for making your digital menus accessible to all customers, including those with disabilities.

Audits 78

Audits Customer Experience POS Menu 78

Chef's Resources

APRIL 29, 2025

April 29, 2025 Top Kitchen Management Tools to Boost Restaurant Efficiency Running a kitchen can feel like conducting a chaotic orchestra sometimes, can’t it? You’re juggling inventory, staff schedules, prep lists, and somehow trying to get perfectly plated dishes out on time. It’s easy to feel like you’re constantly putting out fires instead of focusing […] The post Top Kitchen Management Tools to Boost Restaurant Efficiency appeared first on Chefs Resources.

Management 78

Management Management 2025 Inventory 78

Restaurant Business

APRIL 28, 2025

Despite a nationwide slump in wine sales, wine-centric casual-dining chains like Sixty Vines and Postino are booming. Heres their recipe for success.

Casual 249

Casual Dine-in Operations 249

Modern Restaurant Management

APRIL 30, 2025

"Lisa Dahl: Blessed By Grace" shares the inspiring journey of the chef and restaurateur who turned personal tragedy into a thriving culinary career in Sedona, Arizona. After the devastating loss of her son Justin, who was murdered in the 1990s while helping someone in need, Dahl found healing through cooking. The documentary short film from James Beard Award-winning photographer Eric Wolfinger recently debuted at the Sedona International Film Festival and is rolling out at film festivals

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Serving Marketing Operations 221

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Small Business