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THE KING IS IN THE HOUSE

Culinary Cues

SOME TIME IN THE LATE 1960’S: Walking through the back entrance to the Statler Hilton Hotel was like stepping into a totally different world. I picked up the clipboard holding an overview of restaurant reservations for the night as well as a stack of banquet orders that will tax the system until well after midnight.

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7 Tips for Hospitality Marketing During COVID-19

Social Hospitality

The impact of Coronavirus on restaurants and hotels has been insurmountable. . Let’s focus on steps you can take to market your hotel or restaurant during the coronavirus crisis. It’s also wise to implement a strong reservation abandonment strategy that allows you to recover most of the direct bookings. .

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Chat It Up! Here’s Why Hotel Chatbots are Growing in Popularity

Gourmet Marketing

Just What Is a Hotel Chatbots Anyway? . For most hotels, chatbots will likely be used for different kinds of digital customer service, such as answering questions about the local area or even helping them extend a reservation. Here are a few of the reasons they are growing in popularity as a key part of hotel management. .

Hotels 98
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Woman Finds Window of Hotel Room Opens Directly Into Operating Restaurant

EATER

One TikTok user experienced that exactly when she discovered the window of her Airbnb rental at a Manhattan hotel opened directly into a fully operating restaurant. Looking at photos of Cassa Times Square and Tempura NY, it appears that the hotel built out the restaurant on an outdoor patio space. best wishes. best wishes.

Hotels 108
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CHEFS- REMEMBER THE EXCITEMENT AND SURPRISE

Culinary Cues

Whether it is a constantly evolving menu or a robust “features” component, part of reaching and maintaining success is to offer a bit of excitement and surprise each time a guest makes a reservation. The real experience of dining begins when a potential guest makes a decision to call for a reservation.

Hotels 370
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How to make the most of a hotel restaurant

Typsy

When they book a hotel reservation, people look forward to numerous amenities, but many prioritize the property’s in-house dining experience. An on-site restaurant makes things easy when guests are away from home and may even become a favorite venue for locals.

Hotels 88
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A DECEMBER KITCHEN

Culinary Cues

My focus will soon be on whether staff members show up as scheduled, will deliveries be on time and what will they short me today, how many reservations on the book, and moving through the day – one plate at a time. A light day in terms of events, but the restaurant is capped on reservations. We will likely top 200 for dinner.