How to Meet The Needs of Today’s Coffee Shop Customer
Perfect Daily Grind
JUNE 21, 2020
Meanwhile, in the UK, the industry is seeing year-on-year growth and, in 2017, market research firm Mintel stated that the UK was seeing its “biggest period of growth since 2008”. Vegan, earth-conscious, experience-seeking, Instagram-shunning, pour-over-drinking, pour-over-avoiding, quality-orientated, convenience-orientated: the consumer market is rapidly evolving and at times contradictory. Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers.