Culinary Cues

NOVEMBER 20, 2023

One of the most difficult tasks that any restaurateur or chef faces is convincing a customer to walk through the door for the first or twentieth time. Every restaurant knows that once a customer walks through the door a sale of food and beverage will likely result. Restaurants need to share this with their community of businesses.

Customer Experience 362

Customer Experience Customer Service Food Safety Retail 362

Culinary Cues

MAY 3, 2023

Great bread IS ESSENTIAL in any level of restaurant experience. Your customers will rave, and you can raise your prices to cover the difference. I remember reading an article about a studio drummer by the name of Bernard Purdy who has played on more records than you can count. Why is it overlooked so often? They are out there.

Food Truck 467

Food Truck Customer Experience Food Supply Take-out 467

Wasserstrom

MARCH 15, 2024

The foodservice industry is constantly seeking new ways to improve efficiency and enhance the customer experience to, ultimately, increase profitability. In this article, we present an overview of the ways operators are using AI. […] The post Can AI Boost Your Restaurant’s Bottom Line?

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Blog Customer Experience Article Presentation 135

Culinary Cues

JULY 23, 2023

As if that weren’t enough, the menu and each morsel of food presented represents the chef’s life of experiences, his or her family history, the cuisine of their forefathers, every chef who contributed to their training, and everything that they believe in – as it pertains to food. It is a juxtaposition that is nearly impossible to manage.

Guest Recovery 404

Guest Recovery Seasonal Menu Presentation Customer Experience 404

Perfect Daily Grind

MAY 1, 2023

Without this, you struggle to create long-term customer relationships and you can struggle to succeed. Customers who trust a company are far more likely to continue buying its products and recommend the brand to other people. In simple terms, trust is the belief that a customer has in a business to deliver on its purpose.

Customer Experience 140

Customer Experience Customer Service Consumer Goods 2022 140

Modern Restaurant Management

DECEMBER 12, 2023

From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, including inventory management, contactless ordering, customer behavior analysis, and more.

2024 199

2024 Customer Service Social Media Customer Experience 199

Culinary Cues

AUGUST 21, 2023

It was interesting, somewhat absurd, but life changing for those in the profession and for the way people viewed the restaurant experience. The entire experience was elevated and so were prices. People traveled cross country to experience these chef extravaganzas. Some partnered to this end, while others struggled or closed.

Back of House 390

Back of House Food Supply Government Dine-in 390

Aaron Allen & Associates

AUGUST 23, 2019

How to Reinvigorate a Tired Restaurant Brand Most established restaurant chains have weathered difficult times, as customers started disappearing and sales slipped. The technological answers they implemented focused on improving the guest experience, not enacting change for its own sake. Learn more about how we can help.

Article 76

Article Audits Social Media 2009 76

Culinary Cues

MAY 8, 2023

It sounded like an appropriate title for an article about life in the kitchen. PLAN BETTER – TRAIN HARDER Harvest America Ventures, LLC Restaurant Consulting www.harvestamericacues.com BLOG (Over 800 articles about the business and people of food) CAFÉ Talks Podcast [link] More than 70 interviews with the most influential people in food

Kitchen Safety 428

Kitchen Safety Food Safety Coaching Training 428

Modern Restaurant Management

JANUARY 31, 2024

This article delves into five effective strategies to seamlessly integrate UGC into your brand's journey, highlighting how these approaches can amplify customer voices, strengthen brand loyalty, and drive meaningful engagement in an increasingly competitive market.

Social Media 199

Social Media Email Marketing Influencer Customer Experience 199

The Restaurant Times

SEPTEMBER 14, 2020

Customer satisfaction is given utmost importance in businesses everywhere, and the restaurant industry is no exception. Customer Relationship Management (CRM), being an integral part of nearly all types of businesses, helps retain customers and drive sales growth. Helps You Understand Your Customers Better.

Fine Dining 52

Fine Dining Customer Experience Dine-in Email Marketing 52

Thrive POS

APRIL 26, 2023

In the fast-paced world of pizza delivery, providing a seamless and efficient ordering experience for customers is crucial. Streamlined Ordering Process By integrating online ordering with Thrive POS , pizza delivery businesses can provide a more streamlined ordering process for their customers.

Online Ordering 139

Online Ordering POS Delivery Ordering 139

Modern Restaurant Management

JULY 5, 2023

In today’s highly competitive landscape, marketing departments are focused on getting a 360-degree view of the customer in order to personalize their experiences and maximize customer lifetime value. In other words, it means providing services to individuals through digital platforms and technology.

Hospitality 177

Hospitality Customer Experience Loyalty Program Customer Service 177

The Restaurant Times

SEPTEMBER 17, 2020

This article explains how restaurants in Saudi Arabia can master the online ordering system and increase delivery orders. . The efficient use of technology can significantly improve food delivery service and online ordering experience for both restaurants as well as consumers. Use Technology To Accept Orders. Provide Great Service.

Online Ordering 52

Online Ordering Customer Experience Food Order Delivery 52

Modern Restaurant Management

MAY 5, 2023

This is great news for restaurants, but they should also be prepared for an influx of customers coming with their most special guests, and expecting nothing but a prime customer experience that will pamper their mothers.

Mobile Ordering 167

Mobile Ordering Online Ordering Customer Service Customer Experience 167

Thrive POS

APRIL 6, 2023

In this article, we'll take a look at some of the latest trends and innovations in pizza delivery and what the future might hold for this ever-evolving sector, including the role of pizza point of sale (POS) systems. This data can be used to better understand customer preferences, improve order accuracy, and optimize delivery routes.

POS 137

POS Innovation Delivery Online Ordering 137

Perfect Daily Grind

MAY 29, 2023

Ultimately, for customers to experience the full spectrum of a coffee’s flavours and aromas, baristas need to optimise extraction as much as possible. You may also like our article on using software and data to improve performance in coffee shops. Read on for more of his insight.

Customer Service 151

Customer Service Customer Experience Equipment Café 151

Perfect Daily Grind

FEBRUARY 27, 2023

You may also like our article on coffee culture in Iran. Milorad notes that specialty coffee sectors in other countries in the region, such as Oman, are also expected to experience significant growth in the next five years or so. It’s also about sharing a moment and creating an excellent experience for the customer.”

Social Media 182

Social Media Back of House Customer Experience 2023 182

Culinary Cues

FEBRUARY 20, 2024

Chefs know how to play it safe; cooks understand what it means to stick to the basics, and many customers do like to embrace predictability. You may find restaurants that have been around forever and have built a loyal return customer base and yes this is important and comfortable.

Coaching 350

Coaching Small Business Café Entertainment 350

Goliath Consulting

MARCH 13, 2024

As springtime ushers in warmer weather and fluctuating temperatures, restaurants must prioritize maintaining their HVAC systems to ensure a comfortable and inviting dining experience. This seasonal transition presents unique challenges and considerations for HVAC upkeep that can impact customer satisfaction and operational efficiency.

Allergens 78

Allergens Outdoor Customer Experience Equipment 78

Sling

DECEMBER 10, 2023

In this article, we discuss some of the best things you can do before you even open your doors that can help make your new bakery a success. Unlike, say, mowing lawns, owning and operating a successful bakery takes a lot of knowledge, experience, and skill. As you do, pay attention to more than just the baking. And that’s OK.

Restaurant Law 78

Restaurant Law Customer Experience Customer Service Employee Relations 78

Modern Restaurant Management

SEPTEMBER 21, 2023

When it comes to attracting customers to restaurants, local SEO is crucial and can optimize their online presence to attract more local customers. First, it's an effective way to attract local customers who are looking for restaurants. Keep your profile updated to engage your customers. What Is Local SEO?

SEO 199

SEO Website Management Email Marketing Online Ordering 199

Culinary Cues

JUNE 14, 2022

SECOND: As large chains and corporate restaurants seek to find solutions through efficiency using technology and dumbing down menus, independents must re-invigorate their commitment to hospitality, person-to-person contact, creativity, and customer experiences. Over 700 articles). Remember only 1.4% Restaurant Consulting.

Fine Dining 468

Fine Dining Food Supply Customer Service Presentation 468

Perfect Daily Grind

JUNE 29, 2022

There’s no doubt that a sudden rush of customers is a familiar prospect for many baristas and café owners. However, dealing with a rush of customers is just part of working in a coffee shop and there is consequently a strategy for handling it. You may also like our article on managing staff shortages during seasonal peak periods.

Customer Service 156

Customer Service Online Ordering Customer Experience Food Order 156

Future Food

NOVEMBER 30, 2021

But while the congratulations, back slapping and commiserations are shared around – who is actually looking after the customer? It is a serious question as to what has been the best outcome this year for commercial catering and depending on your perspective – customer, competitor or winning/losing caterer the answer is not crystal clear.

Catering 146

Catering 2022 Customer Experience Customer Service 146

Modern Restaurant Management

JUNE 23, 2022

The hi-tech workforce has expanded into factories, warehouses, ecommerce delivery fleets, and this article’s focus: quick serve restaurants. Restaurant and retail employees were hard to come by while the number of channels for interacting with customers multiplied.

Food 186

Food Food Safety Front of House Fast Casual 186

Perfect Daily Grind

OCTOBER 9, 2022

Choosing the right location for your espresso machine not only affects barista workflow and customer interaction; it can also create a new focal point for any coffee shop if positioned properly. You may also like our article on how the espresso machine influences barista workflow. Read on to find out what they said.

Café 157

Café Design Customer Experience Point of Sale 157

Perfect Daily Grind

MAY 17, 2022

You may also like our article on exploring AI in coffee roasting. We use screens in the kitchens to improve the accuracy and speed of orders, especially when customers also order coffees, so that everything can be served at the same time.”. Making more coffee at home reminded guests of the experiences that coffee shops can provide.”.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Open for Business

APRIL 9, 2024

They also serve as brand advocates, spreading their positive experiences to friends and family. In this article, we explore the meaning of loyalty for restaurants, discuss its benefits, and share tips for creating loyalty rewards programs that work. It may require some patience, though. Quick Links What is loyalty for restaurants?

Loyalty Program 78

Loyalty Program Social Media Email Marketing Point of Sale 78

Future Food

OCTOBER 5, 2021

Secondly, we have cashed-up customers who are hungry for hospitality, let’s call this demand. Customers are human and humans yearn social contact and service when it comes to dining and drinking experiences.

Food 144

Food Café Customer Service Communication 144

The Rail

JANUARY 13, 2023

With so many different choices for customers to decide on, it's often difficult to make your mark and stand out from the crowd. Nevertheless, with wise strategies and tactics in place, you have ample opportunity to differentiate yourself from other restaurants and create an unforgettable experience for patrons of your establishment.

Beverage 116

Beverage Marketing Point of Sale Social Media 116

Modern Restaurant Management

FEBRUARY 1, 2022

Though there are plenty of customers who will continue to enjoy restaurant delivery—as it’s become ingrained in our weekly way of life—the off-premises’ percentage of sales is likely to slide. But most importantly, respond to all customer reviews. Always be improving the customer experience.

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Fast Casual Dine-in Casual 2022 193

Modern Restaurant Management

MAY 25, 2022

Quality food and top tier service with the incentivization of loyalty programs and a good location should be enough to get a good share of local customers. Society Insurance has compiled three tips to help find new customers for your restaurant and bar. Have your staff encourage satisfied customers to leave a review.

Email Marketing 186

Email Marketing Social Media Food Truck Loyalty Program 186

Perfect Daily Grind

SEPTEMBER 1, 2022

You may also like our article on how competitors can source coffee for the World Barista Championship. I have worked in coffee for around 17 years, so sometimes I need new inspiration and new opportunities to grow my skills and improve the experience for my customers,” he says. What are origin trips? Keeping up with new trends.

Supplies 150

Supplies Customer Experience Events Consumer Goods 150

Perfect Daily Grind

AUGUST 2, 2022

You may also like our article on looking out for barista wellbeing after COVID-19. However, Tibor tells me that in his experience, the pandemic also had some unforeseen positive effects. If your employees are happy and healthy (mentally and physically), customers will also be more satisfied with their experience,” he says.

Café 188

Café Hospitality Training Customer Service 188

Modern Restaurant Management

FEBRUARY 16, 2022

You can't scroll news sites without seeing more articles about inflation, but was does it mean for restaurants? An interest and willingness to pay more for certain dining experiences is a great sign. As a restaurant owner, I would feel optimistic as that shows customers are prioritizing quality over cost.

Cash Management 203

Cash Management Food Supply Seasonal Menu Social Media 203

Modern Restaurant Management

JULY 19, 2023

This article takes a closer look at some of the risks associated with franchising in a virtual world and what businesses should be doing to prepare. Cybercriminals operating behind fake identities to usurp and declare content ownership are a threat to businesses and can lead to customer dissatisfaction and distrust.

Franchise 167

Franchise Franchising Restaurant Law Customer Service 167