Modern Restaurant Management

DECEMBER 12, 2023

From softwares like ChatGPT to self-driving cars like the Tesla Model 3, AI and automation are making remarkable strides In the restaurant industry, these solutions are streamlining various aspects, including inventory management, contactless ordering, customer behavior analysis, and more.

2024 181

2024 Customer Service Social Media Customer Experience 181

Culinary Cues

MAY 8, 2023

It sounded like an appropriate title for an article about life in the kitchen. There is something gratifying about sore muscles, aching backs, and soaked shirt and chef toques from sweat at the end of a busy service. I was just listening to some old Beatles tunes and A Hard Day’s Night came up. No pain, no gain – right?

Kitchen Safety 428

Kitchen Safety Food Safety Coaching Training 428

Modern Restaurant Management

MAY 5, 2023

This is great news for restaurants, but they should also be prepared for an influx of customers coming with their most special guests, and expecting nothing but a prime customer experience that will pamper their mothers. One notable development is the prevalence of QR codes. A recent Paysafe study with 200 U.S.

Mobile Ordering 158

Mobile Ordering Online Ordering Customer Service Customer Experience 158

Perfect Daily Grind

MAY 1, 2023

Without this, you struggle to create long-term customer relationships and you can struggle to succeed. Customers who trust a company are far more likely to continue buying its products and recommend the brand to other people. In simple terms, trust is the belief that a customer has in a business to deliver on its purpose.

Customer Experience 140

Customer Experience Customer Service Consumer Goods 2022 140

Culinary Cues

AUGUST 19, 2023

Many only stayed in business for a few months, but some were able to weather the storm of the depression and carry-on serving thousands of customers every week, allowing them to stay afloat. Restaurants have always been there as an oasis for people when times are tough. Ah, but not everyone suffered during the depression.

Hotels 335

Hotels Influencer Compost Recycling 335

Culinary Cues

JULY 14, 2023

If you are opening a full-service, high-end restaurant then make sure that it is unbelievably great, a restaurant that becomes a destination, the type of operation that is a benchmark for everyone else, a place that gets people excited and leaves them scratching their head wondering: “how can any restaurant be that great?”

Cash Management 299

Cash Management Uniforms Food Supply Café 299

Perfect Daily Grind

MAY 29, 2023

Ultimately, for customers to experience the full spectrum of a coffee’s flavours and aromas, baristas need to optimise extraction as much as possible. You may also like our article on using software and data to improve performance in coffee shops. Read on for more of his insight. Which solutions can coffee shops and roasters use?

Customer Service 151

Customer Service Customer Experience Equipment Café 151

Modern Restaurant Management

JULY 19, 2023

This article takes a closer look at some of the risks associated with franchising in a virtual world and what businesses should be doing to prepare. While existing registrations in classes like restaurant services (class 43) are helpful in the real world, they likely won't do much to protect the sale of pizza or taco NFTs.

Franchise 160

Franchise Franchising Restaurant Law Customer Service 160

Thrive POS

APRIL 26, 2023

In the fast-paced world of pizza delivery, providing a seamless and efficient ordering experience for customers is crucial. Streamlined Ordering Process By integrating online ordering with Thrive POS , pizza delivery businesses can provide a more streamlined ordering process for their customers.

Online Ordering 139

Online Ordering POS Delivery Ordering 139

Culinary Cues

JUNE 14, 2022

64% of those independent restaurants were “full-service”. Everywhere you look, people are beginning to line up for a return to the good old days of restaurant service. Passion, interest in learning, service orientation, personality, and drive will, as always, set the stage for a dynamic team and a successful restaurant.

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Fine Dining Food Supply Customer Service Presentation 468

Modern Restaurant Management

AUGUST 28, 2023

In the first episode, General Mills Foodservice corporate chefs Ted Osorio and Jessie Kordosky must throw together a brunch service with no staff, using only what’s on hand in kitchen inventory to create five distinct menu items. It could be featured in an upcoming “Chefs on the Line” episode, article, or post.

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Back of House Customer Service Inventory Operations 164

Culinary Cues

FEBRUARY 20, 2024

It’s the same with nearly everything in life, especially businesses that provide a product or entertainment service. Chefs know how to play it safe; cooks understand what it means to stick to the basics, and many customers do like to embrace predictability. It’s no different in great restaurants.

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Coaching Entertainment Café Small Business 350

Modern Restaurant Management

SEPTEMBER 21, 2023

When it comes to attracting customers to restaurants, local SEO is crucial and can optimize their online presence to attract more local customers. ” The idea behind local SEO is to ensure that your business appears in search results when people are looking for products or services related to your company in your area.

SEO 182

SEO Website Management Email Marketing Online Ordering 182

Perfect Daily Grind

JUNE 29, 2022

There’s no doubt that a sudden rush of customers is a familiar prospect for many baristas and café owners. However, dealing with a rush of customers is just part of working in a coffee shop and there is consequently a strategy for handling it. You may also like our article on managing staff shortages during seasonal peak periods.

Customer Service 156

Customer Service Online Ordering Customer Experience Article 156

Sling

DECEMBER 10, 2023

In this article, we discuss some of the best things you can do before you even open your doors that can help make your new bakery a success. Note how the business manages its employees , markets its products, provides customer service , and develops its business model. your target market). your target market).

Restaurant Law 78

Restaurant Law Customer Experience Customer Service Employee Relations 78

Sling

APRIL 1, 2024

If your team members perform any type of work offsite or if your business manages two or more locations, field service management software can help keep your operation organized, running smoothly, and on the path to success. Table of contents What is field service management software? Others have a flat monthly fee.

2024 78

2024 Management Management Customer Service 78

Perfect Daily Grind

MAY 17, 2022

You may also like our article on exploring AI in coffee roasting. We use screens in the kitchens to improve the accuracy and speed of orders, especially when customers also order coffees, so that everything can be served at the same time.”. This included online or in-app ordering, mobile payments, and delivery services.

Technology 188

Technology Online Ordering Mobile Ordering Social Media 188

Perfect Daily Grind

MAY 4, 2022

For China’s urban population, digital payment services are everywhere. They also both have their own respective food and beverage delivery services: Meituan (?? However, these delivery services – known as waimai (??) You may also like our article on ecommerce & coffee in China. in Chinese) and Ele.me (???

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Delivery Mobile Ordering Customer Service Beverage 127

Modern Restaurant Management

MAY 25, 2022

Quality food and top tier service with the incentivization of loyalty programs and a good location should be enough to get a good share of local customers. Society Insurance has compiled three tips to help find new customers for your restaurant and bar. Have your staff encourage satisfied customers to leave a review.

Email Marketing 171

Email Marketing Social Media Food Truck Loyalty Program 171

Modern Restaurant Management

JULY 5, 2023

The quick service restaurant (QSR) industry is currently experiencing a trend of commoditization, with low barriers to entry and a standardized set of features offered by most restaurants. In other words, it means providing services to individuals through digital platforms and technology.

Hospitality 157

Hospitality Customer Experience Loyalty Program Customer Service 157

Web Diner

MAY 11, 2021

In order to meet customer expectations and improve satisfaction, the industry will need to develop and implement new processes and approaches. In this article, we have compiled 10 restaurant post-covid strategies to help you get started. Quality control is critical for excellent service delivery.

Customer Service 36

Customer Service Menu Front of House Point of Sale 36

Future Food

OCTOBER 5, 2021

EMBRACING CHANGE TO SURVIVE AND MAXIMISE FOOD SERVICE SALES. Secondly, we have cashed-up customers who are hungry for hospitality, let’s call this demand. Customers are human and humans yearn social contact and service when it comes to dining and drinking experiences.

Food 144

Food Café Customer Service Communication 144

Perfect Daily Grind

FEBRUARY 27, 2023

You may also like our article on coffee culture in Iran. The changing role of the barista In specialty coffee shops all over the world, baristas play a key role in the customer experience. As well as honing their technical and customer service skills, more baristas are focusing on roles in education, training, and management.

Back of House 182

Back of House Social Media 2023 Customer Experience 182

Modern Restaurant Management

JUNE 27, 2022

Restaurant customers do everything from their phones. They may have discovered you from an Eater article, booked their reservation through OpenTable, or located you via Google Maps, and they will surely review their experience on Yelp — whether positive or negative — when their meal is complete. They Save Your Staff Time.

Online Ordering 195

Online Ordering Fast Casual Customer Service Recycling 195

Modern Restaurant Management

JUNE 23, 2022

The hi-tech workforce has expanded into factories, warehouses, ecommerce delivery fleets, and this article’s focus: quick serve restaurants. Restaurant and retail employees were hard to come by while the number of channels for interacting with customers multiplied. The Technologies Behind Modern Restaurant Work.

Food 176

Food Front of House Food Safety Fast Casual 176

Perfect Daily Grind

APRIL 18, 2023

You may also like our article on how espresso machines work. In order to minimise any physical barriers between baristas and customers, coffee shop owners often placed espresso machines at the back of the bar. Therefore, it’s critical that baristas dial in espresso so customers can experience the full spectrum of a coffee’s flavours.

Design 162

Design Customer Service Point of Sale Café 162

Goliath Consulting

MARCH 13, 2024

This seasonal transition presents unique challenges and considerations for HVAC upkeep that can impact customer satisfaction and operational efficiency. Prioritizing cleaning and servicing air filters, coils, and ducts is essential to reduce allergens and secure a healthy environment.

Allergens 78

Allergens Outdoor Customer Experience Dine-in 78

Future Food

NOVEMBER 30, 2021

But while the congratulations, back slapping and commiserations are shared around – who is actually looking after the customer? It is a serious question as to what has been the best outcome this year for commercial catering and depending on your perspective – customer, competitor or winning/losing caterer the answer is not crystal clear.

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Catering 2022 Customer Experience Customer Service 146

Social Hospitality

AUGUST 13, 2020

Customer service drives the hospitality industry forward. Implement innovative solutions if you want to preserve and grow your brand.

Customer Service 195

Customer Service Innovation Hospitality Travel 195

Modern Restaurant Management

DECEMBER 21, 2023

Restaurant and bar owners can mitigate these risks by hiring qualified professionals for installation, maintenance and cleaning service. This article is not a template. This article is not intended to give legal opinions or provide any kind of legal counsel. Invest in a drop safe.

2024 172

2024 Kitchen Safety Cash Management Insurance 172

Perfect Daily Grind

JUNE 22, 2022

You may also like our article on how automation is shaping the coffee industry. In the 1970s, the first electronic self-service kiosk was introduced in the US, which included a touchscreen interface. For instance, the cost to check in a passenger at an airport using a self-service machine is around US 0.14

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Serving Marketing Customer Service Beverage 135

Perfect Daily Grind

AUGUST 2, 2022

You may also like our article on looking out for barista wellbeing after COVID-19. Another survey conducted by the NRA found that over the last ten years, the staff turnover rate for full-service restaurants has increased from 78% to 107%. Then read our article on career progression for specialty coffee baristas. Enjoyed this?

Café 188

Café Hospitality Training Customer Service 188

Perfect Daily Grind

MARCH 20, 2023

You may also like our article on how digital marketing has evolved in the coffee industry. Company websites must be user-friendly, otherwise customers may look elsewhere to purchase their goods. Bean Box is a multi-roaster subscription service in the US. “My What is ecommerce? Why has ecommerce become so popular?

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Point of Sale Consumer Goods Online Ordering Customer Service 141

Open for Business

FEBRUARY 29, 2024

The information provided in this article does not, and is not intended to, constitute legal or financial advice; instead, all content is for general informational purposes only. Information in this article is presented “as-is” and may not constitute the most up-to-date information.

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License Certification Kitchen Safety Food Safety 78

Perfect Daily Grind

OCTOBER 3, 2022

For many roasters, one of the biggest challenges they face when scaling their businesses is finding wholesale customers. By equipping themselves with the necessary skills and resources, they can successfully draw in new wholesale customers – helping to scale their businesses and drive sales. However, this raises an important question.

Food Supply 170

Food Supply Customer Service Supplies Pricing 170

Future Food

SEPTEMBER 22, 2020

Reconnecting with Customers Building Loyalty and Maximising Sales by leveraging unique Points of Difference (PODs). Maintaining a loyal and diverse customer base has never been more important in a time when most consumers are scrutinising how and where they spend their disposable income. Image via The Street.

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Point of Sale Social Media Customer Service Consumer Goods 141

Modern Restaurant Management

JULY 5, 2022

In my last article I discussed how robots will transform our industry in a big way, but that is a few years off. In this article I will discuss the strategies that I have implemented with my clients across the country. The first question is, how do I give the quality service that our guests expect? Quality Service Above All.

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Seating Training Customer Service Point of Sale 153