Culinary Cues

JANUARY 11, 2022

Before you turn and run away or write me off as unaware of how you have the perfect formula for success, just hear me out. People who enter the restaurant business are typically individuals with a number of experiences working in other restaurants in positions from entry level to management.

Customer Experience 372

Customer Experience Café Training Hospitality 372

7 Shifts

OCTOBER 20, 2022

But one can't deny that tips make up a majority of restaurant workers' take-home pay. It eliminates some downsides of tipping, like inconsistent wages, an emphasis on “good tables,” and an individual mentality among serving staff. It's a constant conversation in the restaurant industry. Table of Contents. Tip Pooling Laws.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

7 Shifts

NOVEMBER 22, 2021

It also requires money to open a restaurant and build it out, buy equipment and finance the operation until it reaches break-even. In this article, you'll learn how to get a business loan for your restaurant so you can make your dream of starting or growing your restaurant a reality. Meet a Bank Lender.

Document 393

Document Cash Management Small Business Take-out 393

Culinary Cues

JUNE 14, 2022

There are many questions that people ask with regard to the restaurant industry, but two seem to really stand out in the post pandemic world: Why should I spend money in a restaurant? Let’s begin with some facts about the business of serving food: There are more than 1 million restaurant locations in the United States.

Fine Dining 470

Fine Dining Food Supply Customer Service Presentation 470

Perfect Daily Grind

FEBRUARY 27, 2023

To find out more about how the role of the barista has evolved in the Middle Eastern coffee market, I spoke to three local industry professionals. Read on to find out more. You may also like our article on coffee culture in Iran. She adds that she believes more progress will be made in the years to come.

Social Media 182

Social Media Back of House Customer Experience 2023 182

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Taking orders at the counter and preparing quick meals were not necessarily perceived as stepping stones to better-paid careers with expanded responsibilities. Who makes the magic happen? Fast forward to 2022.

Food 189

Food Food Safety Front of House Fast Casual 189

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. It requires a manager to differentiate concepts, ensure a consistent guest experience, and manage employees and technology across multiple storefronts.

Management 370

Management Management Document Hiring 370

Perfect Daily Grind

JUNE 29, 2022

There’s no doubt that a sudden rush of customers is a familiar prospect for many baristas and café owners. Even for more experienced baristas, busy rushes can be stressful to manage – especially if you need to focus on making sure that you are consistently serving high-quality coffee. Read on to find out what they said.

Customer Service 156

Customer Service Online Ordering Customer Experience Food Order 156

7 Shifts

FEBRUARY 4, 2021

Beechwood Doughnuts is a popular doughnut bakery in St Catharines, Ontario, which has been serving delectable doughnuts—from nanaimo to pumpkin cheesecake —to thousands of customers for six years. I was fresh out of university. People treat it as an experience.” My partner was really into baking. was a pain. “I

Operations 370

Operations Book Communication Small Business 370

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual.

Book 370

Book Management Management Restaurant Law 370

7 Shifts

SEPTEMBER 20, 2022

Here you'll find links to our favorite blog and support articles, information about 7shifts Academy, our social media profiles, and more. Check us out on social media. How to Serve in a Fine Dining Restaurant : Fine dining restaurants tend to offer elaborate food at higher price points, with attentive, often formal service.

FOH 195

FOH BOH Social Media Fine Dining 195

Perfect Daily Grind

AUGUST 16, 2022

For many coffee shop owners, including seasonal food and beverages is essential to boost sales and maintain customer interest. Read on to find out what they told me. You may also like our article exploring the syrups & flavourings market in the coffee sector. They agree with Holly, saying they take a similar approach.

Design 157

Design Menu Seasonal Menu Social Media 157

Modern Restaurant Management

APRIL 20, 2022

The 1950s saw the birth of the first idealized vending machine , an enormous construction made of metal and glass that served thousands of city-dwellers each day and night. The machine served sandwiches, wine, and coffee, and was considered a great success. This is what we discuss in this article.

Mobile Ordering 215

Mobile Ordering Food Order Employee Relations Customer Service 215

Culinary Cues

MAY 2, 2020

Breathe in – breathe out. We breathe to cleanse our soul and to refresh our heart, to take time to reflect and put aside our anxiety, to pause and think more clearly, to contemplate the bigger picture and to start anew as an individual or part of a group. Here are some thoughts: [] BREATHE MORE THAN YOU TAKE A BREATH.

Training 299

Training Take-out Transportation Customer Experience 299

Perfect Daily Grind

AUGUST 2, 2022

Read on to find out what they had to say. You may also like our article on looking out for barista wellbeing after COVID-19. In early 2020, around 95% of out-of-home coffee businesses were forced to temporarily or permanently close their doors around the world, which put a strain on employers and employees alike.

Café 188

Café Hospitality Training Customer Service 188

7 Shifts

NOVEMBER 17, 2020

Bonus : Don't miss our downloadable employee evaluation form template at the end of this article! For example, if an employee isn't aware that they need to improve their customer service skills, then an evaluation form can be used to open a discussion about sharpening them. How to communicate with staff after performance reviews.

Point of Sale 370

Point of Sale Download Communication Reference 370

7 Shifts

OCTOBER 15, 2020

Based on my conversations with dozens of restaurateurs and operators, as well as other technology providers over the past few months, this article will quantify how the New York market has been impacted, and what forward-thinking operators are doing to adapt and thrive.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations. Cost control.

Back of House 52

Back of House FOH BOH Front of House 52

Perfect Daily Grind

MAY 17, 2022

You may also like our article on exploring AI in coffee roasting. We use screens in the kitchens to improve the accuracy and speed of orders, especially when customers also order coffees, so that everything can be served at the same time.”. However, Demian points out that the move towards contactless has continued.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Culinary Cues

OCTOBER 23, 2019

This article stems from a recent experience in a hotel where I was staying. The power went out for a few hours, but when it returned I stopped into the bar for a drink. When I asked for a drink, the bartender told me that she couldn’t serve me because the computer system was down. SIGNS OF INFECTION.

Hospitality 208

Hospitality Employee Relations Cash Management Training 208

Modern Restaurant Management

MARCH 9, 2020

In the Internet economy, online consumer reviews are a powerful tool used in helping businesses drive growth and integrate crucial feedback to create a better customer experience. For consumers, online reviews provide a source of expert opinion from peers that have had previous experiences with a product or service.

Customer Experience 185

Customer Experience Social Media Customer Service Technology 185

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. This article will explore four ways software technology is transforming the restaurant industry. Transforming customer service. Innovating online ordering.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Modern Restaurant Management

FEBRUARY 28, 2020

Shake up your quick serve restaurant (QSR) and fast casual dining marketing response with voice response via smart speakers and voice assistants. The pymnts.com article notes: “More than three-quarters of U.S. Connected devices make shopping an everyday part of the everyday consumer experience.

Marketing 168

Marketing Fast Casual Entertainment Article 168

Perfect Daily Grind

MAY 28, 2023

And while the skills and expertise of industry professionals are still an essential part of specialty coffee, it’s safe to say that relying on technology only serves to support the work they do. Read on to find out what they had to say. You may also like our article exploring automation in coffee roasting.

Food Supply 173

Food Supply Supplies Technology Article 173

Open for Business

APRIL 9, 2024

They also serve as brand advocates, spreading their positive experiences to friends and family. Developing an effective loyalty program that encourages guests to return to your restaurant takes time and effort. Developing an effective loyalty program that encourages guests to return to your restaurant takes time and effort.

Loyalty Program 78

Loyalty Program Social Media Email Marketing Point of Sale 78

Sling

NOVEMBER 23, 2023

But, by dividing the process into distinct stages and taking it one step at a time, you may find that it’s a lot easier than you thought. Some services absolutely demand special equipment (and even special training), and offering them right out of the gate can put a serious dent in your startup capital.

Insurance 78

Insurance Equipment Customer Service Hiring 78

Perfect Daily Grind

AUGUST 10, 2020

Typically, this will be a balanced, versatile coffee that can be served black or white. This provides customers with something easy and consistent when they come in for their daily cup. You may also like Five Practical Ways To Introduce Customers To Specialty Coffee. Why Should You Offer Customers A Guest Coffee?

Café 148

Café Customer Experience Back of House Customer Service 148

Sling

JANUARY 4, 2023

In this article, we give you the definitive answer to the question, “What is a bistro?” The term stuck, and restaurants that served simple food quickly became known as bistros. It was conceived as a type of perk that a landlord might run out of the basement of an inn or apartment in order to increase their income. Casual dining.

Fast Casual 78

Fast Casual Fine Dining Seating Food Order 78

Future Food

OCTOBER 20, 2020

On the other hand, there are significant doubts as to whether international tourists will balance out Aussies going abroad. The legacy of the 20th century was to hand us tightly packed, vertical urban centres along with the trend of taking dispersed High Street retail and putting it all into one building. Now it is down to 15.

2022 145

2022 Design Food Back of House 145

Modern Restaurant Management

OCTOBER 24, 2019

AI-driven technologies have been introduced in this sector after having carefully examined the customer behavior and their expectations over the years. Take for instance some of the latest technological developments in the restaurant world. What if customers could “speak-out” their orders without having to call the outlet.

Technology 149

Technology Loyalty Program Customer Experience Food Supply 149

Perfect Daily Grind

MARCH 20, 2023

You may also like our article on how digital marketing has evolved in the coffee industry. Company websites must be user-friendly, otherwise customers may look elsewhere to purchase their goods. However, Matthew points out that entering the specialty coffee market can be daunting for new roasters and coffee producers.

Point of Sale 141

Point of Sale Consumer Goods Online Ordering Customer Service 141

Sling

OCTOBER 7, 2023

At first glance, figuring out how to start a cleaning business may seem like an impossible task. In this article, we discuss how to plan, prepare, and, finally, go to work in your own cleaning business. How long does a standard cleaning job take to complete? Your business will have to reimburse the customer for that item.

Insurance 78

Insurance Advertising Customer Service Website Management 78

Modern Restaurant Management

NOVEMBER 12, 2020

Virtual kitchens, with their low barriers to entry and streamlined delivery focus, are a smart and inexpensive way to get your food into customers’ hands. The virtual kitchen model is different from brick-and-mortar restaurants in that there are no front of house costs – no GM, no decor, no facade, nothing to remodel or build out.

Food Truck 203

Food Truck 2030 Front of House 2025 203

ChowNow

FEBRUARY 11, 2020

While customers might initially be delighted by the array of choices they have, the prices will leave them shocked and disappointed. In fact, for nine out of every ten of these newly added restaurants, customers are paying higher prices and having lower quality experiences. The customer ends up paying $16 in fees.

Pricing 158

Pricing Online Ordering Customer Experience Social Media 158

EATER

MAY 5, 2023

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. People just aren’t hanging out at fast food joints the way they used to. The big transformation taking place inside restaurants also threatens to change how the industry looks at labor.

Fast Casual 107

Fast Casual Food Food Order Mobile Ordering 107

Perfect Daily Grind

OCTOBER 17, 2022

Read on to find out what they had to say. You may also like our article on opening & managing multiple coffee shops effectively. Customer-facing specialty coffee businesses are generally differentiated from more “commercial” brands by their focus on quality. At that time, we only served roasted coffee,” he says.

Marketing 141

Marketing Franchise Franchising 2009 141

Perfect Daily Grind

MAY 15, 2022

Read on to find out what they told me. You may also like our article on cold brew coffee ice cream. This could be an issue in some coffee shops; unless the customer specifies the exact brewing method to the barista, the customer could receive the wrong order. What are the differences between cold brew and iced coffee?

Equipment 164

Equipment Café Beverage 2011 164