Culinary Cues

OCTOBER 30, 2023

Wrap it in front page copies of the New York Times and serve with home cut and fried, salt, and peppered potato chips, and a pickle that you marinated for two months and WOW, people will line up around the block to experience it. Become part of everyone’s bucket list and you might just be able to sleep at night.

Fine Dining 353

Fine Dining Front of House Dine-in 2016 353

Culinary Cues

JANUARY 11, 2022

People who enter the restaurant business are typically individuals with a number of experiences working in other restaurants in positions from entry level to management. Those who try to become restaurateurs without this breadth of experience are in for a rude awakening.

Customer Experience 367

Customer Experience Café Training Hospitality 367

Modern Restaurant Management

JULY 5, 2023

In today’s highly competitive landscape, marketing departments are focused on getting a 360-degree view of the customer in order to personalize their experiences and maximize customer lifetime value. In other words, it means providing services to individuals through digital platforms and technology.

Hospitality 179

Hospitality Customer Experience Loyalty Program Customer Service 179

Culinary Cues

MAY 12, 2022

We deal with highly perishable goods, unpredictable customer behavior, swinging door staffing, and constantly escalating cost of goods. It takes so much effort, time, and money to pull customers in for that first visit – we want to make them feel good about their investment and book another reservation soon. CAFÉ Talks Podcast.

Pricing 352

Pricing Training Consumer Goods Customer Experience 352

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards. Who makes the magic happen? Fast forward to 2022.

Food 189

Food Food Safety Front of House Fast Casual 189

The Restaurant Times

SEPTEMBER 14, 2020

Customer satisfaction is given utmost importance in businesses everywhere, and the restaurant industry is no exception. Customer Relationship Management (CRM), being an integral part of nearly all types of businesses, helps retain customers and drive sales growth. Helps You Understand Your Customers Better.

Fine Dining 52

Fine Dining Customer Experience Dine-in Email Marketing 52

Perfect Daily Grind

MAY 29, 2023

Ultimately, for customers to experience the full spectrum of a coffee’s flavours and aromas, baristas need to optimise extraction as much as possible. You may also like our article on using software and data to improve performance in coffee shops. Read on for more of his insight.

Customer Service 151

Customer Service Customer Experience Equipment Café 151

7 Shifts

OCTOBER 20, 2022

It eliminates some downsides of tipping, like inconsistent wages, an emphasis on “good tables,” and an individual mentality among serving staff. In this article, we'll explain how tip pooling works in different states and what restaurant owners and operators can do to follow the laws. Table of Contents. Tip Pooling Laws.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

Culinary Cues

JUNE 14, 2022

Let’s begin with some facts about the business of serving food: There are more than 1 million restaurant locations in the United States. Our customers are far savvier than they were in the past; they know great food and they expect that restaurants will provide it. Over 700 articles). Remember only 1.4% Restaurant Consulting.

Fine Dining 468

Fine Dining Food Supply Customer Service Presentation 468

Perfect Daily Grind

JUNE 29, 2022

There’s no doubt that a sudden rush of customers is a familiar prospect for many baristas and café owners. Even for more experienced baristas, busy rushes can be stressful to manage – especially if you need to focus on making sure that you are consistently serving high-quality coffee. Read on to find out what they said.

Customer Service 156

Customer Service Online Ordering Customer Experience Food Order 156

Perfect Daily Grind

FEBRUARY 27, 2023

You may also like our article on coffee culture in Iran. Milorad notes that specialty coffee sectors in other countries in the region, such as Oman, are also expected to experience significant growth in the next five years or so. It’s also about sharing a moment and creating an excellent experience for the customer.”

Social Media 182

Social Media Back of House Customer Experience 2023 182

Perfect Daily Grind

OCTOBER 9, 2022

Choosing the right location for your espresso machine not only affects barista workflow and customer interaction; it can also create a new focal point for any coffee shop if positioned properly. This can then serve to complement the aesthetics and design of your café to further elevate your brand. Read on to find out what they said.

Café 157

Café Design Customer Experience Point of Sale 157

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. It requires a manager to differentiate concepts, ensure a consistent guest experience, and manage employees and technology across multiple storefronts.

Management 370

Management Management Document Hiring 370

Culinary Cues

JANUARY 18, 2021

Just imagine how shocking it would be to enter that culinary school classroom or kitchen without having those experiences under your belt. Those decisions in life that are monumental are learning experiences, but proper research will help to minimize the negative impact of wrong ones. PLAN BETTER – TRAIN HARDER.

Customer Experience 433

Customer Experience Blog Café Education 433

The Rail

JANUARY 13, 2023

With so many different choices for customers to decide on, it's often difficult to make your mark and stand out from the crowd. Nevertheless, with wise strategies and tactics in place, you have ample opportunity to differentiate yourself from other restaurants and create an unforgettable experience for patrons of your establishment.

Beverage 116

Beverage Marketing Point of Sale Social Media 116

Perfect Daily Grind

AUGUST 16, 2022

For many coffee shop owners, including seasonal food and beverages is essential to boost sales and maintain customer interest. You may also like our article exploring the syrups & flavourings market in the coffee sector. It helps to keep customers interested as it builds anticipation,” he explains. “It

Design 157

Design Menu Seasonal Menu Social Media 157

7 Shifts

NOVEMBER 22, 2021

In this article, you'll learn how to get a business loan for your restaurant so you can make your dream of starting or growing your restaurant a reality. Customer Analysis : discuss the types of customers you will attract and serve. Starting a successful restaurant requires passion, hard work and persistence.

Document 393

Document Cash Management Small Business Take-out 393

Modern Restaurant Management

FEBRUARY 13, 2024

A Franchise Disclosure Document (FDD) serves as the foundation of the franchisor-franchisee relationship. This article explores some considerations for updating three key sections of your FDD this season and why franchisors should focus on them. It can be difficult to strike the proper balance with these estimates.

Document 187

Document Franchise Franchising Point of Sale 187

Perfect Daily Grind

AUGUST 2, 2022

You may also like our article on looking out for barista wellbeing after COVID-19. However, Tibor tells me that in his experience, the pandemic also had some unforeseen positive effects. However, Tibor says there is now a bigger focus on training to ensure baristas are able to prepare and serve drinks to a high standard. “[By

Café 188

Café Hospitality Training Customer Service 188

Modern Restaurant Management

APRIL 20, 2022

The 1950s saw the birth of the first idealized vending machine , an enormous construction made of metal and glass that served thousands of city-dwellers each day and night. The machine served sandwiches, wine, and coffee, and was considered a great success. This is what we discuss in this article.

Mobile Ordering 215

Mobile Ordering Employee Relations Food Order Customer Service 215

Perfect Daily Grind

MAY 17, 2022

You may also like our article on exploring AI in coffee roasting. We use screens in the kitchens to improve the accuracy and speed of orders, especially when customers also order coffees, so that everything can be served at the same time.”. The technology is customer-facing and customers don’t need to touch the card reader.”.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Open for Business

APRIL 9, 2024

They also serve as brand advocates, spreading their positive experiences to friends and family. In this article, we explore the meaning of loyalty for restaurants, discuss its benefits, and share tips for creating loyalty rewards programs that work. They help boost your bottom line by spending more per visit.

Loyalty Program 78

Loyalty Program Social Media Email Marketing Point of Sale 78

Modern Restaurant Management

MARCH 15, 2022

Further, restauranters who fully embrace crypto rewards offer a unique and easy way customers can receive loyalty points directly at the point-of-sale. Restaurants are beginning to use this tool to account for the many steps that come before serving up a steamy plate of pasta or beefy burger. Supply Chain Benefits.

Food Supply 237

Food Supply Point of Sale Supplies Food Safety 237

Modern Restaurant Management

JUNE 25, 2020

As the fight against COVID-19 continues, more of those same restaurants have started considering—and even implementing—new plans for welcoming employees and customers back for in-person dining. Consider limiting bathroom capacities for both employees and customers to reduce person-to-person proximity.

Employee Relations 218

Employee Relations Customer Experience Communication Training 218

Modern Restaurant Management

MARCH 9, 2020

In the Internet economy, online consumer reviews are a powerful tool used in helping businesses drive growth and integrate crucial feedback to create a better customer experience. For consumers, online reviews provide a source of expert opinion from peers that have had previous experiences with a product or service.

Customer Experience 185

Customer Experience Social Media Customer Service Technology 185

Modern Restaurant Management

FEBRUARY 28, 2020

Shake up your quick serve restaurant (QSR) and fast casual dining marketing response with voice response via smart speakers and voice assistants. The pymnts.com article notes: “More than three-quarters of U.S. Connected devices make shopping an everyday part of the everyday consumer experience. percent year over year.

Marketing 168

Marketing Fast Casual Entertainment Article 168

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations. Cost control.

Back of House 52

Back of House FOH BOH Front of House 52

Tableo

JULY 19, 2023

Customers expect convenience and efficiency in all aspects of their dining experience, including the payment process. The restaurant sector has experienced a paradigm shift thanks to pay-at-table technology, which has completely changed how customers settle their bills.

Technology 75

Technology Point of Sale Customer Experience Reservations 75

Future Food

OCTOBER 20, 2020

As many venues have found recently when they needed to connect with their customers, third-party delivery systems ‘stole’ their customers’ data - and venues paid them for the privilege. They are part of a new wave that is bringing not just calories to your door, but quality produce and, as near as possible, the experience.

2022 145

2022 Design Food Back of House 145

Perfect Daily Grind

MAY 28, 2023

And while the skills and expertise of industry professionals are still an essential part of specialty coffee, it’s safe to say that relying on technology only serves to support the work they do. You may also like our article exploring automation in coffee roasting. Want to read more articles like this? Enjoyed this?

Food Supply 173

Food Supply Supplies Technology Article 173

Perfect Daily Grind

AUGUST 10, 2020

Typically, this will be a balanced, versatile coffee that can be served black or white. This provides customers with something easy and consistent when they come in for their daily cup. You may also like Five Practical Ways To Introduce Customers To Specialty Coffee. Why Should You Offer Customers A Guest Coffee?

Café 148

Café Customer Experience Back of House Customer Service 148

Modern Restaurant Management

MARCH 9, 2022

Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. Restaurant owners are using intelligent packaging to keep food warm, hygienic, presentable, and ready to eat from kitchen to customer plate. Delivery of cold food leads to loss of customer.

Compost 208

Compost Sustainability Online Ordering Kitchen Safety 208

Harbor Touch

DECEMBER 20, 2022

Restaurants of all sizes embrace software technology to improve the customer experience and streamline operations, from ordering systems to kitchen automation. This article will explore four ways software technology is transforming the restaurant industry. Transforming customer service. Innovating online ordering.

Loyalty Program 78

Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

Perfect Daily Grind

OCTOBER 26, 2022

However, in many cases, roasters want to design a roasting space that is as suitable for customer tours as it is for roasting coffee – a trend that is becoming more and more prominent nowadays. You may also like our article on streamlining quality control in your coffee roastery. Read on for more of their insight.

Design 141

Design Workshop Customer Experience Article 141

Perfect Daily Grind

SEPTEMBER 8, 2022

However, just like many other hospitality sectors, the specialty coffee industry experiences high staff turnover rates. The National Restaurant Association’s 2022 annual report found that as many as 78% of restaurant operators in the US don’t have enough staff to meet customer demand – largely fuelled by the Covid-19 pandemic.

Hiring 134

Hiring Training Customer Experience Hospitality 134

Perfect Daily Grind

MARCH 20, 2023

You may also like our article on how digital marketing has evolved in the coffee industry. Company websites must be user-friendly, otherwise customers may look elsewhere to purchase their goods. To this end, she explains how Mercon provides samples to customers from its green coffee ecommerce platform. “We What is ecommerce?

Point of Sale 141

Point of Sale Consumer Goods Online Ordering Customer Service 141

Modern Restaurant Management

SEPTEMBER 17, 2020

Successful restaurants do not sell food: they tell a story, offer experience and appeal to emotions. Here are seven ideas you can use to harness the power of YouTube and shed light on your restaurant, no matter the size of your team or the type of food you serve. Give A Sneak Peek into Your Supply Chain. Share Your Signature Recipes.

Marketing 203

Marketing Social Media Food Supply Back of House 203