Ken Burgin

FEBRUARY 24, 2020

This should resonate with people in hospitality – by definition most of us have to be ‘out there’ with the public and promoting the next event, tomorrow’s lunch or just an extra round of coffees. There are many simple ways you can stand out as someone with interesting insights and ideas – a thought-leader.

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Take-out Definition Small Business Customer Service 78

Open for Business

APRIL 14, 2023

The app makes it easy for restaurant owners and managers to take charge of any shift at any time, anywhere, and on any device. You can block tables, close out a party, move a party, and view server sections without needing to make your way to an iPad. Last year, 70% of restaurant owners told us they’re using iPhones.

Serving 78

Serving Management Management Front of House 78

Restaurant Clicks

DECEMBER 10, 2021

We’ve ranked the absolute top rated sushi spots Carroll Gardens has to offer right here for you to check out. You’ll never wonder where to get sushi in Carroll Gardens again once you take a look at what we’ve got for. Daigo serves hand rolls and sushi rolls near the Union Street metro stop. Best Sushi in Carroll Gardens.

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Serving Online Ordering Food Order Travel 109

360Training

JULY 9, 2020

Because gluten can have serious medical consequences, you shouldn’t put “gluten-free” labels on your menu unless you take measures to eliminate the possibility of trace gluten from certain dishes. Here’s how you do it: List out the ingredients for each dish on your menu, description-style. Separate Utensils.

Serving 78

Serving Front of House Consumer Goods Food Safety 78

Modern Restaurant Management

APRIL 9, 2024

A chief reason is due to caution or uncertainty exhibited by conscious consumers, with 48 percent saying they are taking the ‘wait and see’ approach and holding back on spending in 2024. Moving to Multichannel Dining Experiences Dining out is… back? So, what’s the solution? Food availability is often in flux.

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2024 Front of House Mobile Ordering Fast Casual 199

Culinary Cues

JANUARY 20, 2024

There’s a reactionary movement that I keep seeing in restaurants; a movement that assumes the answer to the restaurant bottom line is to take more and give less or give too much to justify raising prices. This is compounded when a restaurant doesn’t even take bread seriously. Help them out. Do it right!

Fine Dining 389

Fine Dining Food Truck Back of House Pricing 389

Culinary Cues

AUGUST 21, 2023

Beginning with a few flamboyant artisans like Jeremiah Tower, Paul Prudhomme, Wolfgang Puck, and Alice Waters – the chef came out from behind the curtain as the star of the show, the person responsible for over-the-top food that wowed and inspired people of all socio-economic backgrounds.

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Back of House Food Supply Government Dine-in 390

Culinary Cues

APRIL 1, 2024

Outside people went about their day, never giving mind to the effort, dichotomy of characters, hustle, stress, and complexity of what takes place in the “back of the house” at a twelve hundred room hotel. As I tied on my apron and pulled out my knife kit ready to dive in, the executive chef called me into his office.

Back of House 318

Back of House Kitchen Safety Hotels Front of House 318

EATER

MAY 2, 2022

Chris Giacalone oversees a team of around 1,100 to serve a sold-out basketball arena Have you ever seen 1,500 servings of popcorn, 1,200 hotdogs, 1,100 chicken tenders, and countless burgers, tacos, and sandwiches prepared all at once? when he takes calls to prepare for the day’s event or game. says Giacalone. “I

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Serving Seating Take-out Book 93

Culinary Cues

MARCH 3, 2024

You were either part of this or feeling left out because you weren’t. Can you tough it out? We even boast an informal initiation period where new employees are given conflicting directions, inaccurate details on the work to be done, or even sent on wild goose-chases just to embarrass them and see if they can take it.

Leadership 368

Leadership Restaurant Law Social Media Sports 368

Culinary Cues

OCTOBER 30, 2023

There is a lesson here for cooks, chefs, and restaurateurs – a simple message that stands out from every other “road to success” Prophet: Whatever you do, do it well. It will take super-human effort, ample amounts of time, arduous training, and boat loads of cash. What will it take for you to become part of that club?

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Fine Dining Front of House Dine-in 2016 353

Culinary Cues

FEBRUARY 2, 2024

Employees must be properly trained and then given the responsibility and authority to make those decisions that fit their position. [] SERVE: Respect means that everyone involved in the restaurant is in the service business. That they are to present themselves as ladies and gentlemen, serving ladies and gentlemen (The Ritz Carlton Credo).

Training 351

Training Uniforms Leadership Customer Service 351

Culinary Cues

DECEMBER 15, 2023

Those of us who fit this description should take the time to think about those who are not so fortunate. When you see a doctor or nurse walking towards your local hospital for another 12-hour shift, stop and say: “thanks for taking care of all who are in need”, it costs you nothing and means a great deal.

Hospitality 380

Hospitality Travel 2024 Uniforms 380

Lavu

MAY 1, 2020

The world is facing tumultuous times with the COVID-19 pandemic, but the silver lining is the need to serve others is surfacing in the food industry as well as for individuals. The opportunities to serve are boundless in this time of need. Organizations Bridging the Gap for Restaurants to Serve Those in Need.

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Serving Healthcare Café Food Truck 78

Indoor Media

JULY 26, 2018

Fast-serve restaurants are quite a force in the food industry and don’t appear to be dwindling. Even during difficult economic times, people still enjoy the convenience and the lower price of fast-serve restaurants compared to more formal full-service restaurants. If you can, talk to your customers to find out where they live.

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Serving Coupons Fast Casual Social Media 78

Culinary Cues

JANUARY 23, 2023

Some of us know that winning takes loads of hard work, conditioning, and focus, while others hope they can win without the effort. Reaching for that carrot may be enough to keep you going, reaching that carrot will help to fulfill you, and pushing the carrot even further out will either inspire or frustrate you.

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Coaching Sports Point of Sale Take-out 374

Culinary Cues

JULY 25, 2023

I remember returning to my office, closing the door, and taking the time to collect my thoughts before calling him in. Now, I want you to listen closely, I want you to take this in and store it in a place that can be easily accessed in the future. Sit down, I want to have a serious chat with you. I could sense his uncomfortableness.

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Food Truck Reference Café Take-out 342

Culinary Cues

APRIL 22, 2024

It only takes a few seconds to move from being a “go along for the ride” consumer to feeling screwed. Grocery stores try to eliminate cashier positions (yes, I know how hard it is to find help) and opt for self-check-out but do so without lowering prices. Bread has always been a given. Hardly worth the $8-$12 that restaurants charge.

Consumer Goods 260

Consumer Goods Pricing Customer Experience Hospitality 260

Restaurant Clicks

APRIL 28, 2021

You can now head to certain movie theatres that serve alcohol and watch the big screen with different drinks and food. You can’t pre-book for movies here as it runs on a first-come/first-served basis. It is currently Seattle’s only dine-in theatre so check it out! There is no experience like it. iPic Theatres. Marcus Theatres.

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Serving Food Seating Dine-in 78

Black Box Intelligence

MARCH 20, 2020

But while the pandemic may drastically alter how restaurants operate, and whether they are even able to remain open, it’s not taking away the heart and soul of an industry that has always been about serving communities. We will be talking about this impact for the unforeseeable future. Get the Latest Updates.

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Serving Restaurant Law Uniforms Food Order 80

Modern Restaurant Management

APRIL 15, 2024

“By integrating bee-friendly practices into our culinary endeavors, we aim to make a positive impact on both the environment and the quality of the food we serve.” To help spark these conversations, many of our restaurants are also giving out wildflower seed packets for our guests to plant their own pollinator garden at home.”

Sustainability 185

Sustainability Education Training Social Media 185

Modern Restaurant Management

SEPTEMBER 18, 2023

Everywhere you care to look, AI and automation can be found taking on critical roles and supporting restaurants, bars, cafes, and coffee shops still battling against labor shortages and rising inflation. Robots are helping with food prep and even serving dine-in customers. The restaurant industry is undergoing a technology renaissance.

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Technology Demo Take-out Food Order 210

Modern Restaurant Management

APRIL 4, 2024

The book's highlighted advice includes: Pick The Battles to Win – Ganzler helps companies gather, organize, and evaluate myriad issues they could take on. To learn more about restaurant sustainability, Modern Restaurant Management (MRM) magazine reached out to Ganzler. Why did you want to write this book and why now?

Sustainability 190

Sustainability Book Waste Food Supply 190

Modern Restaurant Management

JANUARY 11, 2024

It doesn’t matter if you have been in the restaurant industry for a decade or are just starting out, running a successful restaurant can be a stressful task. Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy.

Management 165

Management Management Back of House Customer Service 165

Modern Restaurant Management

APRIL 26, 2024

This requires technology that can analyze ingredients against common allergens and instantly inform the kitchen and serving staff. Kitchens can focus on cooking great food, and servers can concentrate on service rather than on taking detailed orders. Payment technology has changed the game for people with food allergies eating out.

Dietary Restrictions 88

Dietary Restrictions Allergens Point of Sale Customer Experience 88

Modern Restaurant Management

OCTOBER 25, 2023

To get through a long shift, chefs, managers, servers, hosts and waitstaff need to make wise decisions and take care of their health. Eventually the weight of it all can take a toll on your emotional and physical wellbeing. If you don’t smoke but would like to take your break outside, talk to management.

Management 183

Management Management Front of House Back of House 183

Modern Restaurant Management

NOVEMBER 3, 2022

To help you out, here's what this SEO expert has to say. But you’re missing out on a ton of opportunity if you’re not asking your customers for a review of your product or service. But you’re missing out on a ton of opportunity if you’re not asking your customers for a review of your product or service.

Email Marketing 199

Email Marketing Customer Service Website Management Customer Experience 199

Modern Restaurant Management

JANUARY 3, 2024

We will discuss how to build customer communication and what aspects to prioritize to make your establishment stand out and thrive. Trend Two: Increasing the Importance of User-Generated Content (UGC) UGC serves as social proof and is more effective than direct advertising. This serves as a demo version of a guest’s visit.

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2024 Social Media Customer Experience Events 204

EATER

MARCH 19, 2024

French in Boston styles itself as a brasserie serving ratatouille and trout almondine. Annabelle Brasserie in Houston serves moules au vadouvan, while Chicago’s Bistro Monadnock has moules marinieres. Some take a more playful approach — at D.W. You bring friends from out of town. s La Bonne Vache and Petite Cerise.

Food 91

Food Fine Dining Seasonal Menu Dine-in 91

Modern Restaurant Management

MARCH 28, 2022

Restaurateurs seem to be coming out of a survival mode mindset and beginning to evaluate what’s next. What trends can be adopted to better serve guest preferences? Tech for the sake of technology is out, and operators are carefully considering how each piece will work together and serve their business needs.

2022 208

2022 FOH BOH Recruiting 208

Modern Restaurant Management

OCTOBER 16, 2020

This exclusion is certain to take center stage in many cases as insureds in every industry attempt to recoup their COVID-related losses. The virus or bacteria exclusion is a common exclusion added by many insurers after the global SARS outbreak in 2006. Court Decisions Across the Country. The news for insureds, however, is not all bad.

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Insurance Serving 2006 Sustainability 120

Modern Restaurant Management

FEBRUARY 9, 2024

This oversight presents untapped potential to extend a franchise's reach and impact from the inside out. Visual aids serve as powerful tools to not only narrate the franchisor's vision but vividly illustrate the story from start to finish.

Communication 183

Communication Franchise Franchising Leadership 183

Modern Restaurant Management

JANUARY 19, 2023

Restaurants that serve Vietnamese food, for example, are not something you find in every community. Adding a concept to a cuisine, however, can give a restaurant what it needs to stand out, attract diners, and inspire them to come back for more. Will you serve saki or bubble tea or both? Will it be serious or fun?

Food 177

Food Customer Experience Social Media Food Order 177

Modern Restaurant Management

NOVEMBER 6, 2023

However, the typical increase in consumers wanting to dine out during the holiday season – not to mention the continued demand for take-away and delivery services – could disrupt this balance, even as businesses attempt to bolster their staff with seasonal hires. This influx of new staff is a major stressor in itself.

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Management Management Hiring Customer Experience 196

SpotOn

APRIL 8, 2024

The National Restaurant Association says 45% of consumers plan to eat out or order online that day, making it the busiest and most profitable holiday of the year for restaurants everywhere. 💡 4 in 10 consumers will eat out or order online on Mother's Day. Check it out, then call your mother.

2024 98

2024 Seasonal Menu Social Media Loyalty Program 98

Modern Restaurant Management

DECEMBER 2, 2022

Training must take place and periodically measuring their performance is critical in making sure the restaurant is running smoothly. Setting expectations is important when wanting to get the most out of staff members. As a manager, hiring an employee doesn’t mean your job is over. Setting Goals. Incentivizing Staff.

Management 186

Management Management Point of Sale Front of House 186

Modern Restaurant Management

FEBRUARY 14, 2022

It may sound like just an excuse to eat out, but experiencing the food and ambience of your competitors is essential to writing a persuasive restaurant business plan. Take home a copy of their menu, or take a picture if you can’t get a copy. Simply serving better food may be enough to best the competition.

Transportation 229

Transportation Social Media Menu Pricing 229