EATER

JUNE 5, 2020

In recent years, cops were denied service at an Arby’s in Florida , and at a Whataburger in Texas, where an employee refused to serve them because she said cops had beaten up her boyfriend. Immediately, I just didn’t feel comfortable making that order,” one employee told Eater. also spoke out against serving the police.

Serving 143

Serving Uniforms Restaurant Law Customer Service 143

Modern Restaurant Management

MAY 8, 2024

More than half (55 percent) of global consumers say automated food preparation is unacceptable for both quick service and table service restaurants, while nearly half (49 percent) say they’re likely to order food through an artificial intelligence tool, such as a chatbot or drive-thru.

Front of House 186

Front of House Mobile Ordering Customer Service FOH 186

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable.

Management 397

Management Management Kitchen Safety Front of House 397

Restaurant Clicks

DECEMBER 10, 2021

We’ve ranked the absolute top rated sushi spots Carroll Gardens has to offer right here for you to check out. You’ll never wonder where to get sushi in Carroll Gardens again once you take a look at what we’ve got for. Daigo serves hand rolls and sushi rolls near the Union Street metro stop. Order Online. Order Online.

Serving 109

Serving Online Ordering Food Order Travel 109

7 Shifts

SEPTEMBER 1, 2022

If you're standing in line waiting to order the special of the night, the seasonal Panzanella Salad, you don't want to hear “86 the special”. The most common reason for an item to be 86'd is simply when the ingredients for a menu item run out. How is eighty-six used? Where did the term come from? The cost of 86'ing.

Definition 360

Definition BOH FOH Front of House 360

Culinary Cues

APRIL 22, 2024

It only takes a few seconds to move from being a “go along for the ride” consumer to feeling screwed. I suppose it was only inevitable that this new method of doing business would creep into restaurant and other food related businesses. Bread has always been a given. Hardly worth the $8-$12 that restaurants charge.

Consumer Goods 284

Consumer Goods Pricing Customer Experience Hospitality 284

7 Shifts

JULY 16, 2021

Take it one step further by diving into their lifestyle habits and spending patterns. Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! Do they serve just coffee or small foods as well? Check out the Small Business Administration site for more details.

License 459

License Hiring Equipment Point of Sale 459

7 Shifts

APRIL 3, 2023

Tips are an essential part of a restaurant worker's take-home pay. It has left far too many of its workers to rely on food stamps —an irony that shouldn't go unnoticed. But in order to break free from tipping, it's going to take a bevy of restaurant operators willing to stick their neck out and make a change.

Front of House 370

Front of House Tip Distribution Back of House Restaurant Law 370

Restaurant Clicks

JUNE 30, 2021

Chinese food is one of those amazing meals that’s perfect for going out to eat but is also just as enjoyable to order in when you just want to stay at home or just don’t feel like cooking anything, and trust us, we know that feeling. Best Chinese Food Restaurants in Fort Lauderdale. Order Online.

Food Order 78

Food Order Ordering Food Online Ordering 78

Modern Restaurant Management

APRIL 26, 2024

Food allergies in the United States affect an estimated 26 million adults and six million children (10.8 and 8 percent, respectively) and the number of people telling restaurants about their food allergies upfront is increasing. To keep up, restaurants need systems that can quickly check if dishes contain allergens and alert staff.

Dietary Restrictions 100

Dietary Restrictions Allergens Point of Sale Customer Experience 100

Modern Restaurant Management

APRIL 4, 2024

That's one of takeaways in You Can't Market Manure at Lunchtime: And Other Lessons from the Food Industry for Creating a More Sustainable Company by Maisie Ganzler, chief strategy and brand officer of Bon Appétit Management Company. Pro tip: many will be tempted to do more than they should.

Sustainability 196

Sustainability Book Waste Food Supply 196

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

MAY 15, 2023

Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. As such, implementing a robust food delivery and takeout service has become critical for restaurants’ longevity and success. When it comes to delivery, you can take the process into your own hands.

Customer Experience 197

Customer Experience Delivery Loyalty Program Mobile Ordering 197

Modern Restaurant Management

JANUARY 15, 2024

Now is the time to get your plays in order to be a winner this Super Bowl Sunday. Play The Field : Some Super Bowl viewers prefer to watch the game in the comfort of their own homes, but that doesn’t mean you should lose out on sales. Themed Menus for the Win : Want to show support for this year’s best teams?

Food Supply 208

Food Supply Point of Sale Back of House Inventory 208

Lavu

MAY 1, 2020

The world is facing tumultuous times with the COVID-19 pandemic, but the silver lining is the need to serve others is surfacing in the food industry as well as for individuals. The opportunities to serve are boundless in this time of need. Organizations Bridging the Gap for Restaurants to Serve Those in Need.

Serving 78

Serving Healthcare Café Food Truck 78

Modern Restaurant Management

JANUARY 11, 2024

It doesn’t matter if you have been in the restaurant industry for a decade or are just starting out, running a successful restaurant can be a stressful task. Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy.

Management 166

Management Management Back of House Customer Service 166

Modern Restaurant Management

OCTOBER 2, 2023

Food waste is recognized as an endemic challenge around the world. According to Feeding America , nearly 40 percent of all food in the U.S. For restaurants, an industry with challenging profit margins, minimizing food waste is nothing less than a survival strategy. restaurants lose $162 billion annually in food waste costs.

Waste 186

Waste Technology Food Inventory 186

Modern Restaurant Management

JANUARY 3, 2024

We will discuss how to build customer communication and what aspects to prioritize to make your establishment stand out and thrive. For example, consider a post idea: “You can order your morning takeaway coffee in our cafe.” This serves as a demo version of a guest’s visit. Let’s look at two examples.

2024 208

2024 Social Media Customer Experience Events 208

Modern Restaurant Management

SEPTEMBER 26, 2022

Technology has been a great help during these testing times and, in particular, more and more restaurateurs have been turning to conversational voice AI ordering systems to help them meet —and increase— their orders with the resources they have available. Maximize Sales and Take More Orders.

Customer Experience 215

Customer Experience Food Order Small Business Ordering 215

Modern Restaurant Management

MARCH 6, 2024

To answer that and more, Modern Restaurant Management (MRM) magazine reached out to an expert–Daniel Hawes, Vice President of Product Design at Givex, whose work marries the worlds of technology, design, and academic research. What will the QSR of the future look like and what role will AI-integrated technologies play?

Customer Experience 189

Customer Experience Entertainment Transportation Customer Service 189

Modern Restaurant Management

FEBRUARY 5, 2024

Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9). The data revealed an overwhelming 72 percent of diners plan on ordering pizza this year on either The Big Game, National Pizza Day, or both.

2024 196

2024 Loyalty Program Food Order 2030 196

Modern Restaurant Management

JANUARY 19, 2023

If you want to have a successful restaurant, great food is not an option — it is a necessity. Still, great food is not enough. Any restaurant can have great food. Great food with a great concept is a winning combination that will bring diners back again and again. Will you serve saki or bubble tea or both?

Food 180

Food Customer Experience Social Media Food Order 180

Lavu

FEBRUARY 14, 2024

A state-of-the-art restaurant POS System, specifically tailored for bars and restaurants, streamlines transactions, inventory management, and customer service, ensuring that business owners can focus on what they do best—serving their patrons. Order Customization: Lavu vs. Lightspeed Restaurant POS Systems Not all bars offer the same drinks.

POS 164

POS Bar Point of Sale Front of House 164

Modern Restaurant Management

MAY 10, 2023

For the longest time, there has been an idea that automation would take away jobs. There is a craft to great food that a robot cannot replace. The key is to not be afraid of what automation might take away but to instead imagine what automation can enable you to do. Those require labeling as well.

Online Ordering 179

Online Ordering Social Media Customer Experience Food Order 179

Modern Restaurant Management

AUGUST 10, 2022

Food prices are soaring amidst supply chain disruptions, increasing labor costs, and processing plant shutdowns. The food service industry is scrambling to keep up with these new costs, pushing the price of a restaurant meal to a 40-year high. Seven out of 10 U.S. It’s a tough time to be in the restaurant business.

Customer Experience 188

Customer Experience Online Ordering Customer Service Mobile Ordering 188

Modern Restaurant Management

JULY 12, 2022

Restaurants continue to face labor and supply chain issues, plus rising food costs. With deep roots in the restaurant industry, we’ve worked with our clients to test a number of strategies to take on Restaurant Week as an opportunity to attract new customers. Offer Easy Online Ordering. Be In Charge of Your Own Marketing.

Loyalty Program 223

Loyalty Program Online Ordering Point of Sale Customer Experience 223

EATER

MAY 2, 2024

Building on decades of Korean Mexican cuisine in the city’s Pequeño Seúl, restaurants are crafting menus with global influences and attracting new customers The smells of Korean barbecue and Mexican street food mingle in the air of Zona Rosa, a central neighborhood of Mexico City. The Mexican influence is natural.

SEO 94

SEO Fine Dining Café Influencer 94

Modern Restaurant Management

JUNE 2, 2023

In other words, beating inflation in the restaurant industry takes three steps: trimming food expenses, trimming labor costs and growing revenue. Step 1: Trimming Food Expenses Since food costs generally account for about 35 percent of a restaurant’s total costs , this would be the best place to start to decrease spending.

Seasonal Menu 148

Seasonal Menu Online Ordering Front of House Point of Sale 148

Modern Restaurant Management

SEPTEMBER 18, 2023

Everywhere you care to look, AI and automation can be found taking on critical roles and supporting restaurants, bars, cafes, and coffee shops still battling against labor shortages and rising inflation. Robots are helping with food prep and even serving dine-in customers. Do you own your own tech stack? Any patents?

Technology 215

Technology Demo Take-out Food Order 215

Modern Restaurant Management

AUGUST 10, 2021

The food and beverage industry is on a hiring frenzy. A recent study by The Bureau of Labor Statistics revealed that, despite regular hiring since this spring, the food and beverage industry still remains 1.5 In order to meet this massive shortfall, restaurants have had to up the ante on their recruitment drives.

Ordering 237

Ordering Recruiting Employee Relations Food Order 237

Modern Restaurant Management

APRIL 22, 2022

Different innovative payment methods are being leveraged to increase food services efficiency in fast-food joints to fine dining. Text to order is already popular as a replacement for downloading apps, especially as customers can save their repeat purchases. Voice Ordering to Ease Restaurant Interactions.

Technology 197

Technology Mobile Ordering Customer Service Food Order 197

Modern Restaurant Management

APRIL 20, 2022

The 1950s saw the birth of the first idealized vending machine , an enormous construction made of metal and glass that served thousands of city-dwellers each day and night. The machine served sandwiches, wine, and coffee, and was considered a great success. Order-Only Automats: Pros and Cons. A real old-school vending machine.

Mobile Ordering 215

Mobile Ordering Food Order Employee Relations Customer Service 215

Modern Restaurant Management

OCTOBER 13, 2022

Recent surveys are showing the vast majority of Americans have been cutting back on dining out. For those who do go out, a worrying 40 oercent of diners believe they are receiving less value from restaurants compared to previous times.

Technology 180

Technology Loyalty Program Mobile Ordering Download 180

EATER

APRIL 30, 2024

Rule 4: All it takes are a series of sharp, well-directed shakes of a branch to deposit handfuls of pearl barley-like white “caviar” into a net. Ants will chase you when you take their eggs. But Num says the exercise isn’t about gathering enough eggs to fill out a menu. Rule 3: Ants are creatures of habit. Rule 5: Hurry.

Seasonal Menu 101

Seasonal Menu Agriculture Food Order Take-out 101

Modern Restaurant Management

FEBRUARY 4, 2022

Following are some of the major restaurant trends to watch out for in 2022. Diners simply don’t want the low food quality that often comes with long menus. These restaurant food trends can directly impact a restaurant’s profitability. Health-Conscious Food Will Dominate Menus. Serving smaller portion sizes.

2022 218

2022 Customer Service Online Ordering Website Management 218

Modern Restaurant Management

JUNE 25, 2020

Consumers have had to alter their lifestyles and the way they think, down to their most basic habits – including thinking twice before daring to order food. Here are some areas where restaurants can self-evaluate to ensure their customers are getting the contactless take-out experience they desire.

Customer Experience 215

Customer Experience Food Order Point of Sale Customer Service 215

Modern Restaurant Management

JULY 7, 2022

Smart Ways to Integrate the Delivery App Experience into Your Food Service Model. When a food historian someday drafts a history of how the restaurant industry survived the pandemic, food delivery apps will arise as one of the heroes of that story. If you throttle your orders, you’re effectively leaving money on the table.

Delivery 189

Delivery Customer Service Food Order Customer Experience 189