Modern Restaurant Management

SEPTEMBER 1, 2020

Hospitality operators are rapidly turning to contactless ordering and payment solutions to help navigate the long road back to normal from COVID-19’s impacts. " While contactless ordering and payment is here to stay, many operators remain concerned about how this new service model will impact their guest experience. ."

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Hospitality Ordering Front of House Customer Experience 229

Restaurant Clicks

JUNE 30, 2021

Chinese food is one of those amazing meals that’s perfect for going out to eat but is also just as enjoyable to order in when you just want to stay at home or just don’t feel like cooking anything, and trust us, we know that feeling. Best Chinese Food Restaurants in Fort Lauderdale. Order Online.

Food Order 78

Food Order Ordering Food Online Ordering 78

Culinary Cues

MARCH 3, 2024

You were either part of this or feeling left out because you weren’t. Can you tough it out? We even boast an informal initiation period where new employees are given conflicting directions, inaccurate details on the work to be done, or even sent on wild goose-chases just to embarrass them and see if they can take it.

Leadership 368

Leadership Restaurant Law Social Media Sports 368

Modern Restaurant Management

MAY 8, 2024

More than half (55 percent) of global consumers say automated food preparation is unacceptable for both quick service and table service restaurants, while nearly half (49 percent) say they’re likely to order food through an artificial intelligence tool, such as a chatbot or drive-thru.

Front of House 190

Front of House Mobile Ordering Customer Service FOH 190

7 Shifts

SEPTEMBER 1, 2022

If you're standing in line waiting to order the special of the night, the seasonal Panzanella Salad, you don't want to hear “86 the special”. The most common reason for an item to be 86'd is simply when the ingredients for a menu item run out. How is eighty-six used? Where did the term come from? The cost of 86'ing.

Definition 360

Definition BOH FOH Front of House 360

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable.

Management 398

Management Management Kitchen Safety Front of House 398

Squirrel Systems

MAY 22, 2020

Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies. How can I optimize take-out at my restaurant?

Take-out 52

Take-out Innovation Food Safety Kitchen Safety 52

7 Shifts

MAY 23, 2024

Improving your restaurant operations to succeed in this highly competitive industry means serving quality food and providing excellent customer service while minimizing waste, reducing costs, and keeping your employees engaged. This is why 62% of managers feel burnt out , especially on days leading to peak seasons.

Operations 222

Operations Kitchen Safety Food Safety Restaurant Law 222

EATER

JUNE 5, 2020

In recent years, cops were denied service at an Arby’s in Florida , and at a Whataburger in Texas, where an employee refused to serve them because she said cops had beaten up her boyfriend. Immediately, I just didn’t feel comfortable making that order,” one employee told Eater. also spoke out against serving the police.

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Serving Uniforms Restaurant Law Customer Service 143

The Restaurant Times

NOVEMBER 28, 2021

Since the last few years, online ordering has evolved on so many levels. With technology getting more advanced each passing second and customers becoming increasingly tech-savvy, online ordering has become more prevalent around the world. From traditional ordering via phone calls to digital menus, it is now the age of self ordering.

Ordering 109

Ordering Online Ordering Mobile Ordering Loyalty Program 109

The Rail

DECEMBER 11, 2023

By Dmytro Spilka, Contributor Embracing digital transformation and utilizing a digital ordering system can provide greater levels of convenience for your restaurant with better efficiency and cost-effectiveness. Taking the next step in readying your restaurant or food delivery service for digital ordering can come with many benefits.

Loyalty Program 59

Loyalty Program Ordering Mobile Ordering Online Ordering 59

Modern Restaurant Management

MAY 15, 2023

Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. As such, implementing a robust food delivery and takeout service has become critical for restaurants’ longevity and success. When it comes to delivery, you can take the process into your own hands.

Customer Experience 193

Customer Experience Delivery Loyalty Program Mobile Ordering 193

Deliverect

APRIL 21, 2021

Last week we reached 30 million orders processed across our 30 markets around the world. Now, that calls for some take-out celebrations! Even back then, long before COVID and lockdown, we saw that restaurants needed technology solutions to help them better serve the changing habits of their customers.

Ordering 124

Ordering Online Ordering Food Order Customer Service 124

Deliverect

DECEMBER 7, 2020

Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Technologies like digital menus, QR codes , contactless ordering, and payment at the table suddenly became the norm. Now that the dust has somewhat settled, let’s take a look at what the future holds in 2021.

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Restaurant Clicks

DECEMBER 10, 2021

We’ve ranked the absolute top rated sushi spots Carroll Gardens has to offer right here for you to check out. You’ll never wonder where to get sushi in Carroll Gardens again once you take a look at what we’ve got for. Daigo serves hand rolls and sushi rolls near the Union Street metro stop. Order Online. Order Online.

Serving 109

Serving Online Ordering Food Order Travel 109

Deliverect

DECEMBER 7, 2020

Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Technologies like digital menus, QR codes , contactless ordering, and payment at the table suddenly became the norm. Now that the dust has somewhat settled, let’s take a look at what the future holds in 2021.

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

Modern Restaurant Management

SEPTEMBER 26, 2022

Technology has been a great help during these testing times and, in particular, more and more restaurateurs have been turning to conversational voice AI ordering systems to help them meet —and increase— their orders with the resources they have available. Maximize Sales and Take More Orders.

Customer Experience 212

Customer Experience Food Order Small Business Ordering 212

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 186

2024 2023 Food Order 2013 186

Modern Restaurant Management

APRIL 26, 2024

Food allergies in the United States affect an estimated 26 million adults and six million children (10.8 and 8 percent, respectively) and the number of people telling restaurants about their food allergies upfront is increasing. To keep up, restaurants need systems that can quickly check if dishes contain allergens and alert staff.

Dietary Restrictions 98

Dietary Restrictions Allergens Point of Sale Customer Experience 98

ChowNow

MAY 22, 2024

Running a profitable restaurant isn’t just about selling more food or serving more diners; it’s also about efficient inventory management. Know what you spend Successful restaurants know that tracking food costs is crucial. Nailing the right order size keeps profits flowing steadily.

Inventory 78

Inventory Management Management Back of House 78

Modern Restaurant Management

JANUARY 15, 2024

Now is the time to get your plays in order to be a winner this Super Bowl Sunday. Play The Field : Some Super Bowl viewers prefer to watch the game in the comfort of their own homes, but that doesn’t mean you should lose out on sales. Themed Menus for the Win : Want to show support for this year’s best teams?

Food Supply 204

Food Supply Point of Sale Back of House Inventory 204

Next Restaurants

APRIL 15, 2022

In other words, if a new customer arrives at your doorstep, they most likely found out about you on the web. Sure, it might be about the reviews or the type of food you serve, but your website’s design also plays a critical role in influencing the visitors’ decisions. . So, what made them choose you over the others?

Online Ordering 106

Online Ordering Design Ordering Mobile Ordering 106

Lavu

FEBRUARY 14, 2024

A state-of-the-art restaurant POS System, specifically tailored for bars and restaurants, streamlines transactions, inventory management, and customer service, ensuring that business owners can focus on what they do best—serving their patrons. Order Customization: Lavu vs. Lightspeed Restaurant POS Systems Not all bars offer the same drinks.

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POS Bar Point of Sale Front of House 164

Modern Restaurant Management

FEBRUARY 5, 2024

Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9). The data revealed an overwhelming 72 percent of diners plan on ordering pizza this year on either The Big Game, National Pizza Day, or both.

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2024 Loyalty Program Food Order 2030 193

EATER

JUNE 2, 2020

A Condado Tacos location in Columbus, Ohio, is facing public scrutiny for filling an order for Bud Boxes placed by Ohio Highway Patrol. On Monday, at least four employees were allegedly fired by a district manager for refusing to fill the order and choosing to walkout during a shift. the staff walked out and was fired.

Ordering 145

Ordering Social Media Restaurant Law Food Order 145

Modern Restaurant Management

JULY 12, 2022

Restaurants continue to face labor and supply chain issues, plus rising food costs. With deep roots in the restaurant industry, we’ve worked with our clients to test a number of strategies to take on Restaurant Week as an opportunity to attract new customers. Offer Easy Online Ordering. Be In Charge of Your Own Marketing.

Loyalty Program 221

Loyalty Program Online Ordering Point of Sale Customer Experience 221

Modern Restaurant Management

APRIL 4, 2024

That's one of takeaways in You Can't Market Manure at Lunchtime: And Other Lessons from the Food Industry for Creating a More Sustainable Company by Maisie Ganzler, chief strategy and brand officer of Bon Appétit Management Company. Pro tip: many will be tempted to do more than they should.

Sustainability 192

Sustainability Book Waste Food Supply 192

Modern Restaurant Management

JANUARY 11, 2024

It doesn’t matter if you have been in the restaurant industry for a decade or are just starting out, running a successful restaurant can be a stressful task. Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy.

Management 166

Management Management Back of House Customer Service 166

Modern Restaurant Management

OCTOBER 2, 2023

Food waste is recognized as an endemic challenge around the world. According to Feeding America , nearly 40 percent of all food in the U.S. For restaurants, an industry with challenging profit margins, minimizing food waste is nothing less than a survival strategy. restaurants lose $162 billion annually in food waste costs.

Waste 183

Waste Technology Food Inventory 183

Modern Restaurant Management

MAY 10, 2023

For the longest time, there has been an idea that automation would take away jobs. There is a craft to great food that a robot cannot replace. The key is to not be afraid of what automation might take away but to instead imagine what automation can enable you to do. Those require labeling as well.

Online Ordering 177

Online Ordering Social Media Customer Experience Food Order 177

Touch Bistro

JULY 21, 2021

The Best Mexican Restaurant in Eureka serves up tasty staples like quesadillas, tacos, burritos, and more. The restaurant has become so popular, in fact, that they were having trouble managing the high volume of phone calls they were receiving for takeout and delivery orders. Goodbye busy tones, hello online ordering.

Online Ordering 89

Online Ordering Ordering Point of Sale Customer Experience 89

Modern Restaurant Management

AUGUST 10, 2022

Food prices are soaring amidst supply chain disruptions, increasing labor costs, and processing plant shutdowns. The food service industry is scrambling to keep up with these new costs, pushing the price of a restaurant meal to a 40-year high. Seven out of 10 U.S. It’s a tough time to be in the restaurant business.

Customer Experience 185

Customer Experience Online Ordering Customer Service Mobile Ordering 185

Modern Restaurant Management

MARCH 6, 2024

To answer that and more, Modern Restaurant Management (MRM) magazine reached out to an expert–Daniel Hawes, Vice President of Product Design at Givex, whose work marries the worlds of technology, design, and academic research. What will the QSR of the future look like and what role will AI-integrated technologies play?

Customer Experience 185

Customer Experience Entertainment Customer Service Transportation 185

Modern Restaurant Management

JANUARY 3, 2024

We will discuss how to build customer communication and what aspects to prioritize to make your establishment stand out and thrive. For example, consider a post idea: “You can order your morning takeaway coffee in our cafe.” This serves as a demo version of a guest’s visit. Let’s look at two examples.

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2024 Social Media Customer Experience Events 204

Modern Restaurant Management

APRIL 22, 2022

Different innovative payment methods are being leveraged to increase food services efficiency in fast-food joints to fine dining. Text to order is already popular as a replacement for downloading apps, especially as customers can save their repeat purchases. Voice Ordering to Ease Restaurant Interactions.

Technology 193

Technology Mobile Ordering Customer Service Food Order 193

Modern Restaurant Management

APRIL 20, 2022

The 1950s saw the birth of the first idealized vending machine , an enormous construction made of metal and glass that served thousands of city-dwellers each day and night. The machine served sandwiches, wine, and coffee, and was considered a great success. Order-Only Automats: Pros and Cons. A real old-school vending machine.

Mobile Ordering 212

Mobile Ordering Food Order Employee Relations Customer Service 212

ChowNow

MARCH 10, 2022

Serving up childhood memories and some of the best fare anywhere, these mom-and-pop restaurants count on their regulars to dine-in often, or order takeout when they can’t. As a small town restaurateur, you might be asking yourself “ Why do I need online ordering? Wouldn’t it be nice to take a few orders away from the big guys?

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Online Ordering Ordering Small Business Food Order 78