Modern Restaurant Management

SEPTEMBER 1, 2020

Hospitality operators are rapidly turning to contactless ordering and payment solutions to help navigate the long road back to normal from COVID-19’s impacts. " While contactless ordering and payment is here to stay, many operators remain concerned about how this new service model will impact their guest experience. ."

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Hospitality Ordering Front of House Customer Experience 230

Modern Restaurant Management

APRIL 9, 2024

While consumers might seek culinary experiences they can’t have at home, they have vastly different expectations for how they engage – whether via phone, app ordering, third-party take-out, or dining in, they want the same seamless interactions they’ve come to expect in all areas of their lives. ” It gets better.

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2024 Front of House Mobile Ordering Fast Casual 203

EATER

MARCH 11, 2024

They try to lock you into ordering for yourself. If you want to order like an Eater staffer, remember: Everything is a shared plate if you believe in yourself. You just order enough food for everyone, regardless of what section it comes from. There are some rules to ordering this way. Is this food meant to comfort?

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Ordering Dietary Restrictions Fine Dining Coaching 86

Modern Restaurant Management

FEBRUARY 12, 2020

billion in food sales demonstrating a 34 percent increase from the prior year, according to the Associated Press. Meanwhile, Uber Eats expected to deliver $10 billion worth of food in 36 countries in 2019. With some TPO services, restaurants only pay a pre-set delivery amount once an order is placed.

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Ordering Online Ordering Customer Service Customer Experience 181

Culinary Cues

APRIL 1, 2024

I picked up the clipboard holding an overview of restaurant reservations for the night as well as a stack of banquet orders that will tax the system until well after midnight. He never even took one bite of the food that I prepared. Elvis, on the other hand was more difficult to serve than the banquet for twelve hundred.

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Back of House Kitchen Safety Hotels Front of House 318

EATER

JUNE 5, 2020

In recent years, cops were denied service at an Arby’s in Florida , and at a Whataburger in Texas, where an employee refused to serve them because she said cops had beaten up her boyfriend. Immediately, I just didn’t feel comfortable making that order,” one employee told Eater. also spoke out against serving the police.

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Serving Uniforms Restaurant Law Customer Service 142

The Restaurant Times

NOVEMBER 28, 2021

Since the last few years, online ordering has evolved on so many levels. With technology getting more advanced each passing second and customers becoming increasingly tech-savvy, online ordering has become more prevalent around the world. From traditional ordering via phone calls to digital menus, it is now the age of self ordering.

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Ordering Online Ordering Mobile Ordering Loyalty Program 109

ChowNow

JULY 1, 2021

Their signature flaky croissants and toasted sandwiches, served alongside handcrafted coffee, have sustained the Charlotte area since 2011 with four neighborhood locations. . While known for their “slow food” approach, Jack knew that the business would eventually need to embrace technology to stay competitive.

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Serving Online Ordering Customer Service Food Order 78

Modern Restaurant Management

JANUARY 24, 2024

Drive traffic to your restaurant’s social media page by adding QR codes to posters, food packaging, receipts and table tents. Reviews spotlight areas for improvement and ways to serve future customers better. Serve Up a Personalized Customer Experience The more you personalize your customer experience, the happier your customers.

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Loyalty Program Social Media Coupons Customer Experience 197

Modern Restaurant Management

MARCH 28, 2024

Restaurants started using 2D barcodes (such as QR codes) at dining tables to offer digital menus and even allow patrons to order with their smartphones during the pandemic, when contactless transactions were necessary. In foodservice establishments, the same technology opens doors to greater food safety and ingredient transparency.

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Information Allergens Food Supply Food 221

The Rail

DECEMBER 11, 2023

By Dmytro Spilka, Contributor Embracing digital transformation and utilizing a digital ordering system can provide greater levels of convenience for your restaurant with better efficiency and cost-effectiveness. Taking the next step in readying your restaurant or food delivery service for digital ordering can come with many benefits.

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Loyalty Program Ordering Mobile Ordering Online Ordering 59

Modern Restaurant Management

APRIL 11, 2024

Similarly, Taco Bell Cantina is also reinventing its dining journey by offering a shareables section on its menus, showcasing local artwork, opening kitchens, and serving alcoholic drinks like twisted freezes. Additionally, digital menus and order-ahead options enhance convenience and offer personalized customization.

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2024 Customer Experience Compost Loyalty Program 189

7 Shifts

SEPTEMBER 1, 2022

If you're standing in line waiting to order the special of the night, the seasonal Panzanella Salad, you don't want to hear “86 the special”. Food runners fluctuate between the front and back of the house, and are likely to be the messenger that communicates what is 86'd from BOH to FOH. The cost of 86'ing.

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Definition BOH FOH Front of House 360

Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. billion and is expected to grow to $223.7

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Technology Online Ordering Mobile Ordering Customer Service 196

The Restaurant Times

JANUARY 24, 2022

The idea of allowing users to skip the queue as well as the enormous revenue opportunity available in table ordering mobile app category is driving restaurants and app development companies to innovate. Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants.

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Customer Experience Ordering Mobile Ordering Front of House 105

Restaurant Clicks

DECEMBER 10, 2021

Daigo serves hand rolls and sushi rolls near the Union Street metro stop. The packaging is particularly good for takeout sushi, so Daigo is a perfect place to order from. I started my meal with the miso soup then ordered a few rolls. Order Online. Order Online. Order Online. Order Online. Koto Sushi.

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Serving Online Ordering Food Order Travel 109

The Rail

OCTOBER 24, 2023

Evaluating Your Supply Chain In addition to working with the right brewers, you need to have a solid understanding of how to manage your supply chain to ensure your restaurant serves quality beer consistently. Consider how vendors and distributors are getting products to your business. But you can’t craft quality on your own.

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Serving Food Supply Supplies Equipment 52

Lavu

OCTOBER 13, 2023

It is calculated by dividing the number of guests served by the number of tables available during that time period. For example, if a restaurant has 10 tables and serves 30 guests in a four-hour period, its table turnover would be 3. The ideal turnover rate changes based on type of restaurant. How to Calculate Table Turnover Rate?

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Seating Mobile Ordering Customer Service Cash Management 173

Deliverect

APRIL 21, 2021

Last week we reached 30 million orders processed across our 30 markets around the world. Even back then, long before COVID and lockdown, we saw that restaurants needed technology solutions to help them better serve the changing habits of their customers. 30 million orders milestone. It just makes my job a lot easier.".

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Ordering Online Ordering Food Order Customer Service 124

Restaurant Clicks

OCTOBER 11, 2021

It is also a great place to enjoy outdoor activities like biking or hiking, as well as plenty of shopping and good food. Pueblo Viejo offers a variety of Mexican food, Distant Relatives serves up mouth-watering BBQ, and Dough Boys churns out fresh, wood-burned pizzas. The food at Jester King is an experience you won’t forget.

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Brewery Serving Seasonal Menu Online Ordering 117

Modern Restaurant Management

APRIL 26, 2024

Food allergies in the United States affect an estimated 26 million adults and six million children (10.8 and 8 percent, respectively) and the number of people telling restaurants about their food allergies upfront is increasing. To keep up, restaurants need systems that can quickly check if dishes contain allergens and alert staff.

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Dietary Restrictions Allergens Point of Sale Customer Experience 88

Restaurant Clicks

NOVEMBER 25, 2021

Order Online. Prime & Provisions seeks to recreate the classic steakhouse vibe by serving traditional steaks never made from hormonally-treated beef. After a long shopping day at the Merchandise Mart, walk across the street to Bavette’s Bar and Boeuf, a French-inspired steakhouse serving classic favorites and modern flavors.

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Serving Reservations Fine Dining Seasonal Menu 109

Restaurant Clicks

NOVEMBER 5, 2021

Olive Garden is a family favorite for delicious Italian-style comfort food. With the tagline, “We’re all family here,” Americans would agree this is an ideal spot to gather for great food and fun times with loved ones. When you’re in the mood for variety, order this dish to get three distinct tastes.

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Ordering Menu Back of House Dietary Restrictions 104

Deliverect

DECEMBER 7, 2020

Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Technologies like digital menus, QR codes , contactless ordering, and payment at the table suddenly became the norm. What does the future look like for restaurant ordering and delivery tech? Changing delivery order preferences.

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Online Ordering 2021 Delivery Ordering 148

Deliverect

DECEMBER 7, 2020

Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Technologies like digital menus, QR codes , contactless ordering, and payment at the table suddenly became the norm. What does the future look like for restaurant ordering and delivery tech? Changing delivery order preferences.

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Online Ordering 2021 Delivery Ordering 146

SpotOn

APRIL 24, 2024

  With 150 staff members and $50,000 in weekly food sales on average, Armory is larger than life. It’s a small feature that becomes a huge time-saver, considering bartenders are serving over a thousand customers on peak nights. Armory , nicknamed “the arsenal of entertainment,” is the biggest bar in St.

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Entertainment Point of Sale POS Bar 98

Next Restaurants

APRIL 15, 2022

Sure, it might be about the reviews or the type of food you serve, but your website’s design also plays a critical role in influencing the visitors’ decisions. . When it comes to ordering food online, website design is that much more important. . Mobile devices account for 60% of all digital restaurant orders.

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Online Ordering Design Ordering Mobile Ordering 108

Modern Restaurant Management

FEBRUARY 5, 2024

Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9). The data revealed an overwhelming 72 percent of diners plan on ordering pizza this year on either The Big Game, National Pizza Day, or both.

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2024 Loyalty Program Food Order 2030 196

Modern Restaurant Management

MAY 15, 2023

Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. As such, implementing a robust food delivery and takeout service has become critical for restaurants’ longevity and success. Manages orders at peak hours so the kitchen isn’t overwhelmed.

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Customer Experience Delivery Loyalty Program Mobile Ordering 197

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

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2024 2023 Food Order 2013 189

BNG Point of Sale

NOVEMBER 20, 2020

The answer lies in restaurant ordering systems. This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. What is a restaurant ordering system? Table-Side Ordering.

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POS Ordering Mobile Ordering Online Ordering 98

Touch Bistro

JULY 21, 2021

The Best Mexican Restaurant in Eureka serves up tasty staples like quesadillas, tacos, burritos, and more. The restaurant has become so popular, in fact, that they were having trouble managing the high volume of phone calls they were receiving for takeout and delivery orders. Goodbye busy tones, hello online ordering.

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Online Ordering Ordering Point of Sale Customer Experience 89

Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

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Operations Mobile Ordering Customer Experience Online Ordering 179

Lavu

FEBRUARY 28, 2020

In fact, the demand for online restaurant ordering continues to grow among restaurant consumers. Restaurant owners and managers consistently look for solutions that allow customers to place orders online and have food delivered fast. Specifically, online ordering and delivery is gradually becoming a norm among restaurants. .

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Online Ordering Delivery Ordering Point of Sale 85

Modern Restaurant Management

MARCH 22, 2022

The food and beverage industry is no stranger to new technologies, especially in the past couple of years with the boom of online ordering apps and QR code technology. For example, the rise of ordering and delivery apps was due to consumers staying indoors to abide by social distancing rules. Food Delivery and Service Robots.

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Mobile Ordering Social Media Online Ordering Customer Service 203

Modern Restaurant Management

SEPTEMBER 26, 2022

Technology has been a great help during these testing times and, in particular, more and more restaurateurs have been turning to conversational voice AI ordering systems to help them meet —and increase— their orders with the resources they have available. Maximize Sales and Take More Orders.

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Customer Experience Food Order Small Business Ordering 215

EATER

JUNE 2, 2020

A Condado Tacos location in Columbus, Ohio, is facing public scrutiny for filling an order for Bud Boxes placed by Ohio Highway Patrol. On Monday, at least four employees were allegedly fired by a district manager for refusing to fill the order and choosing to walkout during a shift. Condado Tacos [Official photo]. black lives matter.

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Ordering Social Media Restaurant Law Food Order 145